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At a Glance
Market Segments
Small-Business (81.2% of reviews)
Small-Business (64.3% of reviews)
Entry-Level Pricing
Free 500 Contacts
$25/month
GetResponse
Star Rating
(817)4.3 out of 5
Market Segments
Small-Business (81.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free 500 Contacts
Free Trial is available
Browse all 6 pricing plansSMTP.com
Star Rating
(42)3.3 out of 5
Market Segments
Small-Business (64.3% of reviews)
Pros & Cons
Entry-Level Pricing
$25/month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that GetResponse excels in Email Deliverability Management with a score of 8.5, while SMTP.com falls short with a score of 6.9. Reviewers mention that GetResponse's tools for managing email lists and automated responses are particularly effective in ensuring high deliverability rates.
- Reviewers mention that GetResponse's Template Creation feature is highly rated at 8.3, compared to SMTP.com's disappointing score of 3.0. Users on G2 appreciate the variety and customization options available in GetResponse's templates, making it easier to create visually appealing emails.
- Users say that GetResponse's Ease of Setup is rated at 8.4, significantly higher than SMTP.com's 6.7. Reviewers highlight that GetResponse provides a more intuitive onboarding process, which helps new users get started quickly without extensive technical knowledge.
- G2 users report that GetResponse offers superior Quality of Support with a score of 8.8, while SMTP.com only manages a score of 6.9. Users mention that GetResponse's customer support is responsive and helpful, providing timely assistance when issues arise.
- Users on G2 highlight GetResponse's strong performance in Automated Email Responses, scoring 8.8, while SMTP.com does not provide comparable features, leading to a lower user satisfaction. Reviewers appreciate the ease of setting up automated workflows in GetResponse.
- Reviewers mention that GetResponse's Multi-user Account feature, rated at 8.0, is more robust than SMTP.com's offerings, which lack this functionality. Users report that the ability to manage multiple users effectively is crucial for teams working collaboratively on email campaigns.
Pricing
Entry-Level Pricing
GetResponse
FREE
Free
500 Contacts
A suite of free tools to grow a contact list and send emails.
- Unlimited newsletters
- Signup forms and popups
Free Trial
GetResponse
Free Trial is available
SMTP.com
No trial information availableRatings
Meets Requirements
8.5
713
7.3
37
Ease of Use
8.5
721
7.3
37
Ease of Setup
8.4
398
6.7
23
Ease of Admin
8.6
318
6.9
23
Quality of Support
8.8
679
6.9
37
Has the product been a good partner in doing business?
8.6
316
6.2
23
Product Direction (% positive)
8.6
700
6.6
38
Features by Category
Email Marketing
8.6
423
Not enough data
8.3
428
Not enough data
8.7
368
Not enough data
8.6
425
Not enough data
8.9
424
Not enough data
8.5
414
Not enough data
8.8
365
Not enough data
8.0
126
Not enough data
7.8
129
Not enough data
Reporting & Analytics
8.1
288
|
Verified
Not enough data
8.3
398
Not enough data
Generative AI
7.3
80
Not enough data
7.2
79
Not enough data
Agentic AI - Email Marketing
6.7
16
Not enough data
6.8
16
Not enough data
7.1
16
Not enough data
7.0
16
Not enough data
7.1
16
Not enough data
Integration
8.3
234
Not enough data
8.3
215
Not enough data
8.1
192
Not enough data
8.2
124
Not enough data
8.1
120
Not enough data
8.3
122
Not enough data
Administration
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
5.5
10
8.3
45
Feature Not Available
7.6
39
Feature Not Available
Feature Not Available
Feature Not Available
Integrations
Feature Not Available
Feature Not Available
8.1
43
Feature Not Available
8.2
44
Feature Not Available
Feature Not Available
Feature Not Available
Platform
8.7
49
7.1
13
8.4
39
7.3
13
8.3
42
7.3
11
8.5
41
6.2
15
8.2
47
6.6
15
Feature Not Available
6.8
15
8.2
44
6.4
14
8.7
59
6.1
16
Diagnosis
Not enough data
7.8
20
Not enough data
7.9
21
Not enough data
7.8
20
Not enough data
7.5
21
Tracking
Not enough data
7.5
21
Not enough data
8.0
20
Not enough data
7.3
21
Not enough data
7.4
20
Not enough data
7.4
21
Reporting
Not enough data
7.8
20
Not enough data
7.8
20
Not enough data
8.0
20
Not enough data
7.4
20
Agentic AI - Email Deliverability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Behavior
8.4
35
Not enough data
8.4
36
Not enough data
8.3
35
Not enough data
Templates
8.3
33
Not enough data
8.7
34
Not enough data
8.0
33
Not enough data
Personalization
8.3
35
Not enough data
8.2
35
Not enough data
7.7
34
Not enough data
8.4
34
Not enough data
8.0
34
Not enough data
8.4
33
Not enough data
8.3
34
Not enough data
8.2
35
Not enough data
Multichannel
8.0
34
Not enough data
8.7
36
Not enough data
8.6
35
Not enough data
Administration
8.6
36
Not enough data
8.7
36
Not enough data
8.6
35
Not enough data
8.4
34
Not enough data
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Host Tools
8.8
15
Not enough data
8.9
14
Not enough data
9.2
14
Not enough data
Attendee Tools
8.9
14
Not enough data
8.7
14
Not enough data
8.0
14
Not enough data
Post-Event Tools
8.2
12
Not enough data
8.9
12
Not enough data
Integrations
8.8
14
Not enough data
8.6
15
Not enough data
Agentic AI - Webinar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
8.7
136
|
Verified
Not enough data
8.2
114
|
Verified
Not enough data
8.3
111
|
Verified
Not enough data
8.6
108
Not enough data
Edit
8.5
116
|
Verified
Not enough data
8.7
128
|
Verified
Not enough data
8.6
108
|
Verified
Not enough data
Logistics
8.6
130
|
Verified
Not enough data
8.0
116
|
Verified
Not enough data
8.5
117
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
8.0
40
Not enough data
7.9
39
Not enough data
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
7.2
10
Not enough data
7.4
11
Not enough data
7.1
11
Not enough data
8.5
11
Not enough data
7.4
11
Not enough data
7.7
11
Not enough data
7.9
11
Not enough data
7.4
11
Not enough data
SMS Platform
8.5
11
Not enough data
7.4
11
Not enough data
8.0
11
Not enough data
7.3
11
Not enough data
7.5
10
Not enough data
7.6
11
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Page Customization
8.9
104
|
Verified
Not enough data
8.8
105
|
Verified
Not enough data
8.3
92
|
Verified
Not enough data
8.4
96
|
Verified
Not enough data
Page Optimization
8.4
82
|
Verified
Not enough data
8.6
98
|
Verified
Not enough data
8.3
91
|
Verified
Not enough data
7.9
85
|
Verified
Not enough data
Integrations
8.3
79
|
Verified
Not enough data
8.7
98
|
Verified
Not enough data
8.6
92
|
Verified
Not enough data
Generative AI
7.4
39
Not enough data
Agentic AI - Landing Page Builders
8.0
5
Not enough data
Generative AI
8.1
14
Not enough data
8.1
14
Not enough data
7.9
14
Not enough data
Communication
8.4
29
Not enough data
8.1
31
Not enough data
8.4
31
Not enough data
7.8
27
Not enough data
7.4
26
Not enough data
Internal Use
8.2
28
Not enough data
7.9
25
Not enough data
7.2
25
Not enough data
8.3
27
Not enough data
7.5
23
Not enough data
7.9
26
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
9.2
30
Not enough data
9.3
30
Not enough data
9.1
27
Not enough data
8.7
29
Not enough data
Growth
8.6
29
Not enough data
8.8
29
Not enough data
9.3
28
Not enough data
8.7
29
Not enough data
8.7
27
Not enough data
Content
9.1
29
Not enough data
8.9
30
Not enough data
8.9
27
Not enough data
8.7
29
Not enough data
Support
9.7
28
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GetResponse and SMTP.com are categorized as Transactional Email
Unique Categories
GetResponse is categorized as SMS Marketing, Email Marketing, Email Template Builder, E-Commerce Personalization, Webinar, Landing Page Builders, Website Builder, Live Chat, and Course Authoring
SMTP.com is categorized as Email Deliverability
Reviews
Reviewers' Company Size
GetResponse
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SMTP.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
21.0%
Health, Wellness and Fitness
7.0%
Internet
6.4%
Information Technology and Services
5.8%
Professional Training & Coaching
3.9%
Other
55.9%
Marketing and Advertising
23.8%
Information Technology and Services
16.7%
Financial Services
14.3%
Non-Profit Organization Management
4.8%
Computer Software
4.8%
Other
35.7%
Alternatives
Discussions
What is GetResponse used for?
5 Comments
DT
Established in 1998, GetResponse is an email marketing platform that helps you collect email leads.
Over the years, GetResponse has evolved to become an...Read more
How much does GetResponse cost?
3 Comments
ZB
Getresponse - Email 1000 for 12 Months - 147.60 USDRead more
Is get response good?
3 Comments
JF
No, if you need to manage a large mailing list, this tool is no good. It will create a lot of headaches when you need to import your backups from a previous...Read more
Contracts for simple plans?
1 Comment
AW
No, my understanding is you can pay monthly without any long-term contract obligations. Read more
SMTP.com has no more discussions with answers
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