Compare Agentforce Marketing (formerly Salesforce Marketing Cloud) and GetResponse 
At a Glance
Market Segments
Mid-Market (48.2% of reviews)
Small-Business (78.0% of reviews)
Entry-Level Pricing
Starting at $1,250.00 Per Month
Free 500 Contacts
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Star Rating
(4,442)4.0 out of 5
Market Segments
Mid-Market (48.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $1,250.00 Per Month
Browse all 3 pricing plansGetResponse
Star Rating
(1,116)4.3 out of 5
Market Segments
Small-Business (78.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 500 Contacts
Free Trial is available
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Agentforce Marketing (formerly Salesforce Marketing Cloud) excels in automation capabilities, particularly with its Journey Builder feature, which allows users to create complex, multi-step customer journeys across various channels like email and SMS. This level of automation is often highlighted as a significant advantage for businesses looking to enhance their marketing strategies.
- Users say GetResponse stands out for its ease of use, with many praising its intuitive interface and the abundance of templates available. This makes it particularly appealing for small businesses and those new to marketing automation, as it simplifies the campaign creation process.
- Reviewers mention that while Agentforce Marketing offers powerful features, its entry-level pricing can be a barrier for smaller businesses, starting at $1,250. In contrast, GetResponse provides a free tier, making it accessible for startups and those with limited budgets.
- According to verified reviews, GetResponse receives high marks for its customer support, with users noting quick responses and effective solutions to issues. This level of support is crucial for businesses that may not have extensive technical resources.
- Users highlight that Agentforce Marketing's data-driven insights and comprehensive customer view are invaluable for creating personalized marketing campaigns. This feature is particularly beneficial for mid-market companies looking to leverage data for targeted marketing efforts.
- G2 reviewers report that GetResponse's integration capabilities with other services are a strong point, allowing users to streamline their marketing efforts across platforms. This integration is essential for businesses that rely on multiple tools to manage their marketing activities effectively.
Pricing
Entry-Level Pricing
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Pro
Starting at $1,250.00
Per Month
Personalized marketing automation with email solutions
- Email Marketing
- Content Creation
- Integration with Salesforce Sales Cloud
GetResponse
FREE
Free
500 Contacts
A suite of free tools to grow a contact list and send emails.
- Unlimited newsletters
- Signup forms and popups
Free Trial
Agentforce Marketing (formerly Salesforce Marketing Cloud)
No trial information availableGetResponse
Free Trial is available
Ratings
Meets Requirements
8.2
3,279
8.5
955
Ease of Use
7.6
3,456
8.5
964
Ease of Setup
7.3
1,944
8.3
529
Ease of Admin
7.8
1,715
8.5
437
Quality of Support
7.7
3,093
8.8
914
Has the product been a good partner in doing business?
8.0
1,680
8.6
435
Product Direction (% positive)
7.5
3,172
8.5
931
Features by Category
Email Marketing
Not enough data
8.6
452
Not enough data
8.3
459
Not enough data
8.7
393
Not enough data
8.6
458
Not enough data
8.9
451
Not enough data
8.5
443
Not enough data
8.7
393
Not enough data
8.1
130
Not enough data
7.9
132
Reporting & Analytics
Not enough data
8.2
309
|
Verified
Not enough data
8.3
426
Generative AI
Not enough data
7.3
84
Not enough data
7.2
82
Agentic AI - Email Marketing
Not enough data
6.9
17
Not enough data
6.8
16
Not enough data
7.1
16
Not enough data
7.0
16
Not enough data
7.1
16
Integration
Not enough data
8.3
250
Not enough data
8.4
230
Not enough data
8.1
207
Not enough data
8.2
128
Not enough data
8.1
124
Not enough data
8.3
126
Email Marketing
7.9
1174
8.7
337
|
Verified
8.4
1171
8.9
325
|
Verified
8.1
1150
8.5
326
|
Verified
8.2
1069
8.8
315
|
Verified
Online Marketing
7.4
1064
8.4
278
|
Verified
7.4
890
8.2
262
|
Verified
7.5
842
8.3
248
|
Verified
7.2
918
8.2
303
|
Verified
7.3
854
8.2
203
Lead Management
8.0
1033
8.3
240
|
Verified
7.6
995
8.3
244
|
Verified
8.0
1044
8.2
269
|
Verified
7.9
1025
8.2
240
|
Verified
8.1
1025
8.3
238
|
Verified
7.8
965
8.0
237
|
Verified
7.9
923
8.1
208
|
Verified
8.3
1034
8.2
216
|
Verified
Campaign Management
7.6
875
8.6
230
|
Verified
7.6
771
8.3
214
|
Verified
7.1
669
Feature Not Available
6.7
201
Feature Not Available
Social
6.3
376
Feature Not Available
6.6
566
8.3
225
|
Verified
6.9
216
8.4
197
|
Verified
7.0
203
8.3
200
|
Verified
6.9
177
8.4
185
|
Verified
Reporting & Analytics
7.4
1068
8.4
315
|
Verified
6.9
892
8.1
254
|
Verified
6.5
770
8.0
196
|
Verified
6.5
716
8.1
200
|
Verified
6.5
703
8.1
180
|
Verified
Platform
7.0
632
8.1
159
|
Verified
7.8
190
8.4
142
|
Verified
8.0
678
8.6
157
|
Verified
7.4
168
8.3
114
|
Verified
7.4
129
Feature Not Available
8.0
670
8.6
155
|
Verified
7.8
139
8.0
114
|
Verified
Agentic AI - Marketing Automation
7.2
9
Not enough data
6.5
9
Not enough data
7.2
10
Not enough data
6.9
9
Not enough data
5.8
8
Not enough data
7.1
8
Not enough data
Integration
8.0
668
8.3
146
|
Verified
7.7
534
8.4
135
|
Verified
7.4
496
8.0
124
|
Verified
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
80
Not enough data
7.8
67
Not enough data
Feature Not Available
Integrations
Not enough data
Feature Not Available
Not enough data
8.4
63
Not enough data
8.4
73
Not enough data
Feature Not Available
Platform
Not enough data
8.7
83
Not enough data
8.7
71
Not enough data
8.6
72
Not enough data
8.4
72
Not enough data
8.4
78
Not enough data
Feature Not Available
Not enough data
8.3
71
Not enough data
8.8
96
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Behavior
Not enough data
8.5
45
Not enough data
8.5
47
Not enough data
8.4
44
Templates
Not enough data
8.4
43
Not enough data
8.7
43
Not enough data
8.3
42
Personalization
Not enough data
8.4
44
Not enough data
8.3
45
Not enough data
7.9
43
Not enough data
8.3
36
Not enough data
8.2
44
Not enough data
8.5
42
Not enough data
8.3
43
Not enough data
8.4
45
Multichannel
Not enough data
8.1
44
Not enough data
8.9
46
Not enough data
8.6
45
Administration
Not enough data
8.8
45
Not enough data
8.8
46
Not enough data
8.7
44
Not enough data
8.6
45
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Host Tools
Not enough data
9.0
21
Not enough data
8.9
21
Not enough data
9.1
20
Attendee Tools
Not enough data
8.9
21
Not enough data
8.8
20
Not enough data
8.0
19
Post-Event Tools
Not enough data
8.6
19
Not enough data
9.0
19
Integrations
Not enough data
8.7
19
Not enough data
8.5
19
Agentic AI - Webinar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
9.3
29
9.0
5
9.2
28
Not enough data
9.1
29
8.3
5
9.2
28
Not enough data
9.2
30
Not enough data
Analytics
9.2
28
Not enough data
9.3
27
Not enough data
Optimization
9.0
27
Not enough data
9.5
28
8.7
5
9.4
27
8.3
5
8.9
28
Not enough data
Agentic AI - Push Notification
8.6
6
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
Segmentation
9.0
37
Not enough data
8.5
40
Not enough data
Targeting
9.2
41
Not enough data
9.0
40
Not enough data
Triggered Content
8.5
26
Not enough data
8.2
21
Not enough data
8.9
32
Not enough data
Personalized Content
8.7
31
Not enough data
8.9
24
Not enough data
8.9
39
Not enough data
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
Not enough data
8.7
183
|
Verified
Not enough data
8.2
154
|
Verified
Not enough data
8.3
152
|
Verified
Not enough data
8.7
134
Edit
Not enough data
8.6
160
|
Verified
Not enough data
8.8
174
|
Verified
Not enough data
8.6
145
|
Verified
Logistics
Not enough data
8.6
173
|
Verified
Not enough data
8.0
154
|
Verified
Not enough data
8.5
155
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
7.8
42
Not enough data
7.8
41
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
9.1
30
7.5
16
8.8
28
7.6
12
8.8
27
7.6
17
8.6
28
8.6
17
8.9
28
7.7
17
8.6
29
7.6
12
9.1
30
8.2
16
8.9
29
7.5
12
SMS Platform
9.0
27
8.5
17
9.2
28
7.8
17
8.4
29
8.3
17
7.8
29
7.4
12
8.4
26
7.8
16
8.6
29
7.7
17
Agentic AI - SMS Marketing
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.0
5
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.3
106
Not enough data
8.3
106
Not enough data
8.4
103
Not enough data
8.4
86
Not enough data
8.4
86
Not enough data
Agentic AI - Customer Journey Mapping
7.9
12
Not enough data
Attribution Modeling
8.4
31
Not enough data
8.9
29
Not enough data
8.7
23
Not enough data
8.3
26
Not enough data
8.7
27
Not enough data
8.4
30
Not enough data
Agentic AI - Attribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
8.5
39
Not enough data
8.3
27
Not enough data
8.5
33
Not enough data
8.2
37
Not enough data
Reporting
7.8
41
Not enough data
7.6
39
Not enough data
7.6
40
Not enough data
Platform Basics
7.9
42
Not enough data
8.0
44
Not enough data
Platform Data
7.7
49
Not enough data
7.4
45
Not enough data
7.8
47
Not enough data
7.9
44
Not enough data
Platform Additional Functionality
8.7
47
Not enough data
8.0
41
Not enough data
8.5
43
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Customization
7.6
46
8.9
135
|
Verified
7.8
47
8.9
137
|
Verified
7.8
47
8.5
119
|
Verified
8.0
43
8.6
122
|
Verified
Page Optimization
8.0
42
8.5
100
|
Verified
7.5
39
8.8
127
|
Verified
7.8
44
8.4
113
|
Verified
7.4
36
8.0
104
|
Verified
Integrations
7.9
35
8.5
97
|
Verified
7.9
46
8.8
122
|
Verified
8.0
40
8.7
117
|
Verified
Generative AI
7.9
11
7.4
43
Agentic AI - Landing Page Builders
Not enough data
8.6
7
Lead Monitoring
8.2
47
Not enough data
8.0
46
Not enough data
7.8
45
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
7.5
44
Not enough data
7.8
46
Not enough data
7.1
43
Not enough data
7.5
46
Not enough data
Analytics
7.7
45
Not enough data
7.5
48
Not enough data
Customization
7.7
48
Not enough data
8.0
47
Not enough data
7.7
45
Not enough data
8.1
45
Not enough data
Loyalty Experience
9.2
13
Not enough data
9.4
12
Not enough data
9.2
12
Not enough data
9.7
13
Not enough data
8.5
12
Not enough data
9.2
12
Not enough data
Loyalty Platform
9.2
14
Not enough data
9.6
14
Not enough data
9.5
13
Not enough data
8.8
13
Not enough data
9.2
12
Not enough data
Agentic AI - Loyalty Management
8.9
6
Not enough data
9.4
6
Not enough data
10.0
6
Not enough data
9.2
6
Not enough data
Computing
8.7
5
Not enough data
8.3
5
Not enough data
7.6
7
Not enough data
Experimental Design
8.3
5
Not enough data
8.7
5
Not enough data
7.7
5
Not enough data
Analytics
7.7
5
Not enough data
8.7
5
Not enough data
Agentic AI - A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.5
16
Not enough data
7.5
16
Not enough data
7.3
16
Communication
Not enough data
8.8
42
Not enough data
8.4
45
Not enough data
8.7
42
Not enough data
8.2
38
Not enough data
7.7
30
Internal Use
Not enough data
8.5
39
Not enough data
7.8
32
Not enough data
7.7
33
Not enough data
8.4
37
Not enough data
7.5
30
Not enough data
8.0
35
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.7
46
Not enough data
9.1
46
Not enough data
8.3
39
Not enough data
9.1
37
Not enough data
Campaigns
8.7
44
Not enough data
9.0
43
Not enough data
8.8
44
Not enough data
8.8
42
Not enough data
9.4
37
Not enough data
9.1
37
Not enough data
Engagement
8.4
42
Not enough data
Platform
8.9
42
Not enough data
8.8
43
Not enough data
8.6
43
Not enough data
Agentic AI - Mobile Marketing
8.1
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
Marketing Operations
8.0
92
7.2
12
8.5
107
8.5
11
8.0
99
8.7
13
8.7
105
8.8
12
7.5
76
Not enough data
7.9
69
7.1
11
Campaign Activity
8.6
100
8.2
12
8.6
114
7.7
13
8.3
89
7.4
13
8.4
102
7.5
12
8.1
92
7.8
13
7.9
73
Not enough data
Agentic AI - Marketing Analytics
8.3
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Customizations
Not enough data
9.2
36
Not enough data
9.3
36
Not enough data
9.0
32
Not enough data
8.8
33
Growth
Not enough data
8.6
34
Not enough data
8.8
35
Not enough data
9.1
35
Not enough data
8.8
34
Not enough data
8.7
32
Content
Not enough data
9.3
34
Not enough data
8.9
35
Not enough data
9.1
32
Not enough data
8.7
32
Support
Not enough data
9.7
32
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce Marketing (formerly Salesforce Marketing Cloud) and GetResponse are categorized as Mobile Marketing, SMS Marketing, Push Notification, Landing Page Builders, Marketing Analytics, and Marketing Automation
Unique Categories
Agentforce Marketing (formerly Salesforce Marketing Cloud) is categorized as A/B Testing, Customer Journey Mapping, Attribution, Conversational Marketing, Customer Journey Analytics, Lead Capture, Loyalty Management, Personalization, and Personalization Engines
GetResponse is categorized as Email Template Builder, E-Commerce Personalization, Webinar, Website Builder, Course Authoring, Transactional Email, Live Chat, and Email Marketing
Reviews
Reviewers' Company Size
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
GetResponse
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.6%
Marketing and Advertising
12.7%
Information Technology and Services
10.3%
Financial Services
4.5%
Internet
3.5%
Other
55.4%
Marketing and Advertising
20.8%
Health, Wellness and Fitness
6.2%
Information Technology and Services
6.0%
Internet
5.6%
Professional Training & Coaching
3.7%
Other
57.9%
Alternatives
Discussions
Is Salesforce an ESP?
3 Comments
SM
Yes, Salesforce can be considered an Email Service Provider (ESP) through its Marketing Cloud, specifically the Engagement Cloud segment. Salesforce...Read more
I'm stuck on setting up automated email campaigns in Salesforce Marketing Cloud Engagement. Any tips?
3 Comments
SM
Here are some quick tips to help you set up automated email campaigns in Salesforce Marketing Cloud Engagement:
1. Set Clear Goals: Know what you want to...Read more
What does Salesforce software do?
3 Comments
SM
Salesforce is a cloud-based CRM platform designed to help businesses manage customer relationships and streamline operations. Here’s what it does:
1....Read more
What is GetResponse used for?
5 Comments
DT
Established in 1998, GetResponse is an email marketing platform that helps you collect email leads.
Over the years, GetResponse has evolved to become an...Read more
How much does GetResponse cost?
3 Comments
ZB
Getresponse - Email 1000 for 12 Months - 147.60 USDRead more
Is get response good?
3 Comments
JF
No, if you need to manage a large mailing list, this tool is no good. It will create a lot of headaches when you need to import your backups from a previous...Read more
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