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At a Glance
Market Segments
Small-Business (81.2% of reviews)
Small-Business (81.8% of reviews)
Entry-Level Pricing
Free 500 Contacts
No pricing available
GetResponse
Star Rating
(817)4.3 out of 5
Market Segments
Small-Business (81.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free 500 Contacts
Free Trial is available
Browse all 6 pricing plansMailrelay
Star Rating
(12)3.2 out of 5
Market Segments
Small-Business (81.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about MailrelaySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that GetResponse excels in Email Deliverability Management with a score of 8.5, while Mailrelay falls short with a score of 6.3. Reviewers mention that GetResponse's tools help ensure emails reach inboxes effectively, which is crucial for successful campaigns.
- Reviewers mention that GetResponse's Quality of Support is significantly higher at 8.8 compared to Mailrelay's 6.7. Users on G2 appreciate the responsive customer service and extensive resources available with GetResponse, making it easier to resolve issues quickly.
- Users say that GetResponse's Automated Email Responses feature is highly rated at 8.8, providing seamless customer engagement. In contrast, Mailrelay's automation capabilities are perceived as less robust, with a lower score, leading to mixed reviews from users seeking effective automation.
- G2 users highlight GetResponse's superior Ease of Use with a score of 8.4, while Mailrelay's score of 6.9 indicates a steeper learning curve. Reviewers mention that GetResponse's intuitive interface allows for quicker onboarding and campaign setup.
- Users report that GetResponse offers a more comprehensive Template Creation experience, scoring 8.3, compared to Mailrelay's lack of detailed template options. Reviewers mention that the variety and customization options in GetResponse templates enhance the overall email design process.
- Reviewers mention that GetResponse's High-Volume Sending capabilities are rated at 8.7, making it a preferred choice for businesses with large mailing lists, while Mailrelay's score of 6.0 indicates limitations in handling bulk emails effectively.
Pricing
Entry-Level Pricing
GetResponse
FREE
Free
500 Contacts
A suite of free tools to grow a contact list and send emails.
- Unlimited newsletters
- Signup forms and popups
Mailrelay
No pricing availableFree Trial
GetResponse
Free Trial is available
Mailrelay
No trial information availableRatings
Meets Requirements
8.5
713
6.4
6
Ease of Use
8.5
721
6.9
7
Ease of Setup
8.4
398
Not enough data
Ease of Admin
8.6
318
Not enough data
Quality of Support
8.8
679
6.7
6
Has the product been a good partner in doing business?
8.6
316
Not enough data
Product Direction (% positive)
8.6
700
2.2
6
Features by Category
Email Marketing
8.6
423
6.0
5
8.3
428
6.0
5
8.7
368
6.0
5
8.6
425
5.3
5
8.9
424
6.3
5
8.5
414
6.3
5
8.8
365
Not enough data
8.0
126
Not enough data
7.8
129
Not enough data
Reporting & Analytics
8.1
288
|
Verified
Not enough data
8.3
398
6.0
5
Generative AI
7.3
80
Not enough data
7.2
79
Not enough data
Agentic AI - Email Marketing
6.7
16
Not enough data
6.8
16
Not enough data
7.1
16
Not enough data
7.0
16
Not enough data
7.1
16
Not enough data
Integration
8.3
234
Not enough data
8.3
215
Not enough data
8.1
192
Not enough data
8.2
124
Not enough data
8.1
120
Not enough data
8.3
122
Not enough data
Administration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
45
Not enough data
7.6
39
Not enough data
Feature Not Available
Not enough data
Integrations
Feature Not Available
Not enough data
8.1
43
Not enough data
8.2
44
Not enough data
Feature Not Available
Not enough data
Platform
8.7
49
Not enough data
8.4
39
Not enough data
8.3
42
Not enough data
8.5
41
Not enough data
8.2
47
Not enough data
Feature Not Available
Not enough data
8.2
44
Not enough data
8.7
59
Not enough data
Visitor Behavior
8.4
35
Not enough data
8.4
36
Not enough data
8.3
35
Not enough data
Templates
8.3
33
Not enough data
8.7
34
Not enough data
8.0
33
Not enough data
Personalization
8.3
35
Not enough data
8.2
35
Not enough data
7.7
34
Not enough data
8.4
34
Not enough data
8.0
34
Not enough data
8.4
33
Not enough data
8.3
34
Not enough data
8.2
35
Not enough data
Multichannel
8.0
34
Not enough data
8.7
36
Not enough data
8.6
35
Not enough data
Administration
8.6
36
Not enough data
8.7
36
Not enough data
8.6
35
Not enough data
8.4
34
Not enough data
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Host Tools
8.8
15
Not enough data
8.9
14
Not enough data
9.2
14
Not enough data
Attendee Tools
8.9
14
Not enough data
8.7
14
Not enough data
8.0
14
Not enough data
Post-Event Tools
8.2
12
Not enough data
8.9
12
Not enough data
Integrations
8.8
14
Not enough data
8.6
15
Not enough data
Agentic AI - Webinar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
8.7
136
|
Verified
Not enough data
8.2
114
|
Verified
Not enough data
8.3
111
|
Verified
Not enough data
8.6
108
Not enough data
Edit
8.5
116
|
Verified
Not enough data
8.7
128
|
Verified
Not enough data
8.6
108
|
Verified
Not enough data
Logistics
8.6
130
|
Verified
Not enough data
8.0
116
|
Verified
Not enough data
8.5
117
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
8.0
40
Not enough data
7.9
39
Not enough data
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
7.2
10
Not enough data
7.4
11
Not enough data
7.1
11
Not enough data
8.5
11
Not enough data
7.4
11
Not enough data
7.7
11
Not enough data
7.9
11
Not enough data
7.4
11
Not enough data
SMS Platform
8.5
11
Not enough data
7.4
11
Not enough data
8.0
11
Not enough data
7.3
11
Not enough data
7.5
10
Not enough data
7.6
11
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Page Customization
8.9
104
|
Verified
Not enough data
8.8
105
|
Verified
Not enough data
8.3
92
|
Verified
Not enough data
8.4
96
|
Verified
Not enough data
Page Optimization
8.4
82
|
Verified
Not enough data
8.6
98
|
Verified
Not enough data
8.3
91
|
Verified
Not enough data
7.9
85
|
Verified
Not enough data
Integrations
8.3
79
|
Verified
Not enough data
8.7
98
|
Verified
Not enough data
8.6
92
|
Verified
Not enough data
Generative AI
7.4
39
Not enough data
Agentic AI - Landing Page Builders
8.0
5
Not enough data
Generative AI
8.1
14
Not enough data
8.1
14
Not enough data
7.9
14
Not enough data
Communication
8.4
29
Not enough data
8.1
31
Not enough data
8.4
31
Not enough data
7.8
27
Not enough data
7.4
26
Not enough data
Internal Use
8.2
28
Not enough data
7.9
25
Not enough data
7.2
25
Not enough data
8.3
27
Not enough data
7.5
23
Not enough data
7.9
26
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
9.2
30
Not enough data
9.3
30
Not enough data
9.1
27
Not enough data
8.7
29
Not enough data
Growth
8.6
29
Not enough data
8.8
29
Not enough data
9.3
28
Not enough data
8.7
29
Not enough data
8.7
27
Not enough data
Content
9.1
29
Not enough data
8.9
30
Not enough data
8.9
27
Not enough data
8.7
29
Not enough data
Support
9.7
28
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GetResponse and Mailrelay are categorized as Email Marketing
Unique Categories
GetResponse is categorized as SMS Marketing, Email Template Builder, E-Commerce Personalization, Webinar, Landing Page Builders, Website Builder, Transactional Email, Live Chat, and Course Authoring
Mailrelay has no unique categories
Reviews
Reviewers' Company Size
GetResponse
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mailrelay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
21.0%
Health, Wellness and Fitness
7.0%
Internet
6.4%
Information Technology and Services
5.8%
Professional Training & Coaching
3.9%
Other
55.9%
Marketing and Advertising
27.3%
Computer Software
18.2%
Writing and Editing
9.1%
Retail
9.1%
Printing
9.1%
Other
27.3%
Alternatives
Discussions
What is GetResponse used for?
5 Comments
DT
Established in 1998, GetResponse is an email marketing platform that helps you collect email leads.
Over the years, GetResponse has evolved to become an...Read more
How much does GetResponse cost?
3 Comments
ZB
Getresponse - Email 1000 for 12 Months - 147.60 USDRead more
Is get response good?
3 Comments
JF
No, if you need to manage a large mailing list, this tool is no good. It will create a lot of headaches when you need to import your backups from a previous...Read more
Mailrelay has no discussions with answers
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