# GetResponse vs LiveChat Comparison
---
## AI Generated Summary
- **G2 reviewers report** that LiveChat excels in user experience, with many praising its intuitive interface and ease of use. Users appreciate features like the backlog of chats, which helps in referencing past interactions, enhancing customer support efficiency.
- **Users say** that GetResponse offers a comprehensive suite for marketing needs, including email marketing and landing page creation. Reviewers highlight its accessibility and the variety of templates available, making it a strong choice for those looking to streamline their marketing campaigns.
- **According to verified reviews** , LiveChat stands out for its quality of support, with users noting the excellent customer service that combines technology with personal assistance. This has contributed to a better overall experience when managing customer interactions.
- **Reviewers mention** that while GetResponse is effective for marketing automation, it sometimes lacks the same level of support quality as LiveChat. Users have reported occasional delays in response times from the support team, which can be a drawback during critical campaign periods.
- **G2 reviewers highlight** that LiveChat's implementation process is quick and straightforward, making it easy for businesses to get started. Users have noted the intuitive onboarding wizard as a significant advantage, allowing for a smooth transition into using the platform.
- **Users say** that GetResponse's pricing model, particularly its free entry-level option, makes it an attractive choice for small businesses. However, some users feel that the platform could benefit from more advanced features to compete with LiveChat's robust customer engagement tools.



| | GetResponse | LiveChat | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 1,120 | 806 | 
| **Largest Market Segment** | Small-Business (78.0% of reviews) | Small-Business (44.7% of reviews) | 
| **Entry Level Price** | Free 500 Contacts | $19.00 100 Visitors Per Month | 

---
## Top Pros & Cons

### GetResponse

Pros:
- Ease of Use (59 reviews)
- Customer Support (58 reviews)

Cons:
- Learning Curve (20 reviews)
- Expensive (16 reviews)

### LiveChat

Pros:
- Ease of Use (24 reviews)
- Features (20 reviews)

Cons:
- Not Intuitive (7 reviews)
- Chatbot Issues (6 reviews)

---
## Ratings Comparison
| Rating | GetResponse | LiveChat | 
|---|---|---|
  | **Meets Requirements** | 8.5 (958 reviews) | 9.1 (704 reviews) | 
  | **Ease of Use** | 8.4 (967 reviews) | 9.3 (703 reviews) | 
  | **Ease of Setup** | 8.3 (533 reviews) | 9.0 (283 reviews) | 
  | **Ease of Admin** | 8.5 (437 reviews) | 9.1 (274 reviews) | 
  | **Quality of Support** | 8.8 (917 reviews) | 9.1 (652 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (435 reviews) | 9.1 (266 reviews) | 
  | **Product Direction (% positive)** | 8.5 (934 reviews) | 8.3 (696 reviews) | 

---
## Pricing

### GetResponse

#### Entry-Level Pricing

Plan: FREE

Price: Free 500 Contacts

Description: A suite of free tools to grow a contact list and send emails.

Key Features:
- Unlimited newsletters
- Signup forms and popups

[Browse all 6 editions](https://www.g2.com/products/getresponse/pricing)

#### Free Trial

Yes

### LiveChat

#### Entry-Level Pricing

Plan: Starter

Price: $19.00 100 Visitors Per Month

Description: Small business

Key Features:
- Text Intelligence
- Track up to 100 visitors
- 1 recurring campaign

[Browse all 3 editions](https://www.g2.com/products/livechat/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Email Marketing

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | 8.0/10 | 486 |
| **LiveChat** | N/A | N/A |

#### Email Marketing

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Email and Mobile Preview** | 8.6 (454 reviews) | Not enough data | 
| **Manage Email Lists** | 8.3 (461 reviews) | Not enough data | 
| **High-Volume Sending** | 8.7 (394 reviews) | Not enough data | 
| **Building and Personalizing Emails** | 8.6 (459 reviews) | Not enough data | 
| **Sending Outbound Emails** | 8.9 (453 reviews) | Not enough data | 
| **Manage Email Deliverability** | 8.5 (445 reviews) | Not enough data | 
| **Automated Email Responses** | 8.7 (396 reviews) | Not enough data | 
| **Multi-user Account** | 8.1 (131 reviews) | Not enough data | 
| **Surveys** | 7.9 (132 reviews) | Not enough data | 

#### Reporting & Analytics

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **A/B Testing** | 8.2 (310 reviews) ✓ Verified | Not enough data | 
| **Basic Reporting** | 8.3 (428 reviews) | Not enough data | 

#### Generative AI

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **AI Text Generation** | 7.3 (85 reviews) | Not enough data | 
| **AI Text Summarization** | 7.2 (82 reviews) | Not enough data | 

#### Agentic AI - Email Marketing

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (17 reviews) | Not enough data | 
| **Autonomous Task Execution** | 6.8 (16 reviews) | Not enough data | 
| **Multi-step Planning** | 7.1 (16 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (16 reviews) | Not enough data | 
| **Cross-system Integration** | 7.1 (16 reviews) | Not enough data | 

#### Integration

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Data Import & Export Tools** | 8.3 (251 reviews) | Not enough data | 
| **Integration APIs** | 8.4 (231 reviews) | Not enough data | 
| **Breadth of Partner Applications** | 8.1 (208 reviews) | Not enough data | 
| **CRM Integration** | 8.2 (130 reviews) | Not enough data | 
| **Social Media Integration** | 8.1 (125 reviews) | Not enough data | 
| **E-Commerce Integration** | 8.3 (127 reviews) | Not enough data | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | 8.4/10 | 376 |
| **LiveChat** | N/A | N/A |

#### Email Marketing

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Building and Personalizing Emails** | 8.8 (337 reviews) ✓ Verified | Not enough data | 
| **Sending Outbound Emails** | 8.9 (325 reviews) ✓ Verified | Not enough data | 
| **Manage Email Deliverability** | 8.5 (325 reviews) ✓ Verified | Not enough data | 
| **Automated Email Responses** | 8.8 (314 reviews) ✓ Verified | Not enough data | 

#### Online Marketing

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Landing Pages and Forms** | 8.4 (278 reviews) ✓ Verified | Not enough data | 
| **Dynamic Content** | 8.2 (261 reviews) ✓ Verified | Not enough data | 
| **A/B Testing** | 8.3 (247 reviews) ✓ Verified | Not enough data | 
| **Mobile Optimized** | 8.2 (302 reviews) ✓ Verified | Not enough data | 
| **Search Tracking and Optimization** | 8.2 (203 reviews) | Not enough data | 

#### Lead Management

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Marketing Lead Database** | 8.3 (240 reviews) ✓ Verified | Not enough data | 
| **Data Quality Management** | 8.3 (244 reviews) ✓ Verified | Not enough data | 
| **Segmentation** | 8.2 (268 reviews) ✓ Verified | Not enough data | 
| **Lead Scoring and Grading** | 8.2 (239 reviews) ✓ Verified | Not enough data | 
| **Lead Nurturing** | 8.3 (237 reviews) ✓ Verified | Not enough data | 
| **Online Behavior Tracking** | 8.0 (236 reviews) ✓ Verified | Not enough data | 
| **Automated Alerts and Tasks** | 8.1 (207 reviews) ✓ Verified | Not enough data | 
| **CRM Lead Integration** | 8.2 (215 reviews) ✓ Verified | Not enough data | 

#### Campaign Management

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Program Management** | 8.6 (229 reviews) ✓ Verified | Not enough data | 
| **Event / Webinar Marketing** | 8.3 (213 reviews) ✓ Verified | Not enough data | 
| **Calendaring** | Feature Not Available | Not enough data | 
| **Budgeting** | Feature Not Available | Not enough data | 

#### Social

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Social Listening** | Feature Not Available | Not enough data | 
| **Social Sharing** | 8.3 (224 reviews) ✓ Verified | Not enough data | 
| **Social Campaigns** | 8.4 (196 reviews) ✓ Verified | Not enough data | 
| **Social Media Engagement** | 8.3 (199 reviews) ✓ Verified | Not enough data | 
| **Social Media Advertising** | 8.3 (184 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Basic Reporting** | 8.4 (314 reviews) ✓ Verified | Not enough data | 
| **Web Analytics** | 8.1 (253 reviews) ✓ Verified | Not enough data | 
| **ROI Analytics** | 8.0 (195 reviews) ✓ Verified | Not enough data | 
| **Revenue Analytics** | 8.1 (199 reviews) ✓ Verified | Not enough data | 
| **SEO / Keyword Analytics** | 8.1 (179 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Customization ** | 8.1 (160 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.4 (143 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.6 (157 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.3 (114 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | Feature Not Available | Not enough data | 
| **Performance and Reliability** | 8.6 (155 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.0 (114 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Integration

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Data Import & Export Tools** | 8.3 (147 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.3 (136 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 8.0 (124 reviews) ✓ Verified | Not enough data | 

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | N/A | N/A |
| **LiveChat** | 8.8/10 | 439 |

#### Ticket and Case Management

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Ticket creation user experience** | Not enough data | 9.2 (248 reviews) | 
| **Ticket response user experience** | Not enough data | 9.1 (245 reviews) | 
| **Workflow** | Not enough data | 9.0 (239 reviews) | 
| **Response Automation** | Not enough data | 9.2 (253 reviews) | 
| **SLA Management** | Not enough data | 8.5 (156 reviews) | 
| **Attachments/Screencasts** | Not enough data | 9.0 (231 reviews) | 
| **Ticket Collaboration** | Not enough data | 9.1 (230 reviews) | 
| **Customer and Contacts Database** | Not enough data | 8.9 (142 reviews) ✓ Verified | 

#### Generative AI

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.4 (6 reviews) | 
| **AI Text Summarization** | Not enough data | 7.2 (6 reviews) | 

#### Agentic AI - Help Desk

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Communication Channels

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Customer Portal** | Not enough data | 9.2 (220 reviews) ✓ Verified | 
| **Email to Case** | Not enough data | 9.3 (232 reviews) ✓ Verified | 
| **Chat/Live Support** | Not enough data | 9.4 (269 reviews) ✓ Verified | 
| **Social Integration** | Not enough data | 8.9 (222 reviews) ✓ Verified | 
| **Voice** | Not enough data | 8.5 (108 reviews) | 

#### Platform

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Mobile User Support** | Not enough data | 9.1 (82 reviews) ✓ Verified | 
| **Customization ** | 8.5 (39 reviews) | 8.4 (281 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 9.2 (88 reviews) ✓ Verified | 
| **Integration** | Not enough data | 8.9 (73 reviews) ✓ Verified | 
| **Reporting** | Not enough data | 9.0 (213 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 9.1 (217 reviews) ✓ Verified | 

### Transactional Email

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | 8.5/10 | 111 |
| **LiveChat** | N/A | N/A |

#### Administration

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Template Creation** | Feature Not Available | Not enough data | 
| **Preset Template Availability** | Feature Not Available | Not enough data | 
| **Custom Unsubscribe** | Feature Not Available | Not enough data | 
| **Email Segmentation** | 8.7 (79 reviews) | Not enough data | 
| **Detailed Server Logs** | 7.8 (66 reviews) | Not enough data | 
| **Notifications** | Feature Not Available | Not enough data | 

#### Integrations

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Webhooks** | Feature Not Available | Not enough data | 
| **Event Tracking API** | 8.3 (62 reviews) | Not enough data | 
| **Mail Send API** | 8.4 (72 reviews) | Not enough data | 
| **Spam Filter Testing** | Feature Not Available | Not enough data | 

#### Platform

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Custom Tracking Domain** | 8.7 (82 reviews) | Not enough data | 
| **Multiple Domains** | 8.7 (70 reviews) | Not enough data | 
| **Dedicated IP** | 8.6 (71 reviews) | Not enough data | 
| **Documentation** | 8.4 (71 reviews) | Not enough data | 
| **Sender Reputation Management** | 8.4 (77 reviews) | Not enough data | 
| **Tracking & Reporting** | Feature Not Available | Not enough data | 
| **Enterprise Scalability** | 8.3 (70 reviews) | Not enough data | 
| **Performance and Reliability** | 8.8 (95 reviews) | Not enough data | 

### Conversational Marketing

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | N/A | N/A |
| **LiveChat** | N/A | N/A |

#### Messenger

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Sequencing** | Not enough data | Not enough data | 
| **AI** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Customization Interface** | Not enough data | Not enough data | 

#### Channels

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Social Media** | Not enough data | Not enough data | 
| **Website** | Not enough data | Not enough data | 
| **Text Message (SMS)** | Not enough data | Not enough data | 
| **Voice Assistants** | Not enough data | Not enough data | 
| **Other** | Not enough data | Not enough data | 

#### Customers

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Targeting** | Not enough data | Not enough data | 
| **Profiles** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **Lead Gathering** | Not enough data | Not enough data | 
| **Sales Conversion** | Not enough data | Not enough data | 

#### Agentic AI - Conversational Marketing

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### E-Commerce Personalization

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | 8.5/10 | 47 |
| **LiveChat** | N/A | N/A |

#### Visitor Behavior

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Monitoring** | 8.5 (45 reviews) | Not enough data | 
| **Targeting** | 8.5 (47 reviews) | Not enough data | 
| **Guided Selling** | 8.4 (44 reviews) | Not enough data | 

#### Templates

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Library** | 8.4 (43 reviews) | Not enough data | 
| **Customization** | 8.7 (43 reviews) | Not enough data | 
| **Optimization** | 8.3 (42 reviews) | Not enough data | 

#### Personalization

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Recommendation** | 8.4 (44 reviews) | Not enough data | 
| **Content** | 8.3 (45 reviews) | Not enough data | 
| **Cart Abandonment** | 7.9 (43 reviews) | Not enough data | 
| **Search** | 8.3 (36 reviews) | Not enough data | 
| **Personalization Engine** | 8.2 (44 reviews) | Not enough data | 
| **Product Recommendations** | 8.5 (42 reviews) | Not enough data | 
| **A/B Testing** | 8.3 (43 reviews) | Not enough data | 
| **Personalized Messaging** | 8.4 (45 reviews) | Not enough data | 

#### Multichannel

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Web** | 8.1 (44 reviews) | Not enough data | 
| **Email** | 8.9 (46 reviews) | Not enough data | 
| **Mobile** | 8.6 (45 reviews) | Not enough data | 

#### Administration 

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Marketing Campaigns** | 8.8 (45 reviews) | Not enough data | 
| **Reports & Analytics** | 8.8 (46 reviews) | Not enough data | 
| **User Data** | 8.7 (44 reviews) | Not enough data | 
| **Integrations** | 8.6 (45 reviews) | Not enough data | 

#### Agentic AI - E-Commerce Personalization

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Webinar

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | 8.8/10 | 28 |
| **LiveChat** | N/A | N/A |

#### Host Tools

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Branding** | 9.0 (21 reviews) | Not enough data | 
| **Role-based Access** | 8.9 (21 reviews) | Not enough data | 
| **Recording** | 9.1 (20 reviews) | Not enough data | 

#### Attendee Tools

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Registration** | 8.9 (21 reviews) | Not enough data | 
| **Attendee Live Chat** | 8.8 (20 reviews) | Not enough data | 
| **Polls and Surveys** | 8.0 (19 reviews) | Not enough data | 

#### Post-Event Tools

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Event Analytics** | 8.6 (19 reviews) | Not enough data | 
| **Attendee Reports** | 9.0 (19 reviews) | Not enough data | 

#### Integrations

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Social Media Integration** | 8.7 (19 reviews) | Not enough data | 
| **Software Integrations** | 8.5 (19 reviews) | Not enough data | 

#### Agentic AI - Webinar

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Push Notification

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | 8.6/10 | 5 |
| **LiveChat** | N/A | N/A |

#### Campaigns

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Customize** | 9.0 (5 reviews) | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Retarget** | 8.3 (5 reviews) | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Triggered Notifications** | Not enough data | Not enough data | 

#### Analytics

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Campaign Performance** | Not enough data | Not enough data | 
| **Audience Insights** | Not enough data | Not enough data | 

#### Optimization

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **A/B Testing** | Not enough data | Not enough data | 
| **Personalization** | 8.7 (5 reviews) | Not enough data | 
| **Rich Notifications** | 8.3 (5 reviews) | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### Agentic AI - Push Notification

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Email Template Builder

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | 8.4/10 | 197 |
| **LiveChat** | N/A | N/A |

#### Templates

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Text and Themes** | 8.7 (182 reviews) ✓ Verified | Not enough data | 
| **Stock Images** | 8.2 (153 reviews) ✓ Verified | Not enough data | 
| **Proofing** | 8.3 (151 reviews) ✓ Verified | Not enough data | 
| **Mobile Responsive** | 8.7 (134 reviews) | Not enough data | 

#### Edit

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Pre-Made** | 8.6 (159 reviews) ✓ Verified | Not enough data | 
| **Build** | 8.8 (173 reviews) ✓ Verified | Not enough data | 
| **HTML** | 8.6 (144 reviews) ✓ Verified | Not enough data | 

#### Logistics

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Analytics** | 8.6 (172 reviews) ✓ Verified | Not enough data | 
| **Issues** | 8.0 (153 reviews) ✓ Verified | Not enough data | 
| **Integrations** | 8.5 (154 reviews) ✓ Verified | Not enough data | 
| **Shareable Link** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **AI Text Generation** | 7.8 (42 reviews) | Not enough data | 
| **AI Text Summarization** | 7.8 (41 reviews) | Not enough data | 

#### Agentic AI - Email Template Builder

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | 7.8/10 | 17 |
| **LiveChat** | N/A | N/A |

#### Text Messaging

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Bulk SMS** | 7.5 (16 reviews) | Not enough data | 
| **Two-Way Text Messaging** | 7.6 (12 reviews) | Not enough data | 
| **Text Scheduler** | 7.6 (17 reviews) | Not enough data | 
| **Automatic Replies** | 8.6 (17 reviews) | Not enough data | 
| **Automatic URL Shortening** | 7.7 (17 reviews) | Not enough data | 
| **MMS Marketing** | 7.6 (12 reviews) | Not enough data | 
| **Personalization** | 8.2 (16 reviews) | Not enough data | 
| **Transactional SMS** | 7.5 (12 reviews) | Not enough data | 

#### SMS Platform

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Reporting** | 8.5 (17 reviews) | Not enough data | 
| **Automation** | 7.8 (17 reviews) | Not enough data | 
| **White Label** | 8.3 (17 reviews) | Not enough data | 
| **Text-to-Landline** | 7.4 (12 reviews) | Not enough data | 
| **Short Codes** | 7.8 (16 reviews) | Not enough data | 
| **API Integration** | 7.7 (17 reviews) | Not enough data | 

#### Agentic AI - SMS Marketing

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (5 reviews) | Not enough data | 
| **Multi-step Planning** | 7.7 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 7.7 (5 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (5 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (5 reviews) | Not enough data | 
| **Decision Making** | 8.0 (5 reviews) | Not enough data | 

### Course Authoring

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | N/A | N/A |
| **LiveChat** | N/A | N/A |

#### Training & eLearning

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Content Creation** | Not enough data | Not enough data | 
| **Content Libraries** | Not enough data | Not enough data | 

#### Agentic AI - Course Authoring

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | N/A | N/A |
| **LiveChat** | N/A | N/A |

#### Responses

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Customization** | Not enough data | Not enough data | 
| **Control** | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | 
| **Menu bars** | Not enough data | Not enough data | 
| **Drip sequences** | Not enough data | Not enough data | 

#### Platform

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Live chat** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Branding** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **A/B testing** | Not enough data | Not enough data | 
| **Role-based access** | Not enough data | Not enough data | 
| **Collection of information** | Not enough data | Not enough data | 

#### Generative AI

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Landing Page Builders

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | 8.5/10 | 148 |
| **LiveChat** | N/A | N/A |

#### Page Customization

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Drag and Drop** | 8.9 (134 reviews) ✓ Verified | Not enough data | 
| **Templates** | 8.9 (136 reviews) ✓ Verified | Not enough data | 
| **Advanced Customization** | 8.5 (118 reviews) ✓ Verified | Not enough data | 
| **Content Library** | 8.6 (121 reviews) ✓ Verified | Not enough data | 

#### Page Optimization

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **A/B Testing** | 8.5 (99 reviews) ✓ Verified | Not enough data | 
| **Mobile Responsive** | 8.8 (126 reviews) ✓ Verified | Not enough data | 
| **Web Analytics** | 8.4 (112 reviews) ✓ Verified | Not enough data | 
| **SEO** | 8.1 (103 reviews) ✓ Verified | Not enough data | 

#### Integrations

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **E-Commerce Integration** | 8.5 (96 reviews) ✓ Verified | Not enough data | 
| **Email Marketing Integration** | 8.8 (121 reviews) ✓ Verified | Not enough data | 
| **Domain Integration** | 8.7 (116 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **AI Text Generation** | 7.4 (43 reviews) | Not enough data | 

#### Agentic AI - Landing Page Builders

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Cross-system Integration** | 8.6 (7 reviews) | Not enough data | 

### Conversational Support

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | N/A | N/A |
| **LiveChat** | N/A | N/A |

#### Conversational Platform

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Omnichannel** | Not enough data | Not enough data | 
| **Contextual Engagement** | Not enough data | Not enough data | 
| **Proactive Engagement** | Not enough data | Not enough data | 

#### Support Automation

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Intelligent Routing** | Not enough data | Not enough data | 
| **Seamless Escalation** | Not enough data | Not enough data | 
| **Transcripts** | Not enough data | Not enough data | 
| **Self-Serve Support** | Not enough data | Not enough data | 

#### Generative AI

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Customer Service Automation

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | N/A | N/A |
| **LiveChat** | N/A | N/A |

#### Customer Support

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Text** | Not enough data | Not enough data | 
| **Speech** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 

#### Automation

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Ticket Resolution** | Not enough data | Not enough data | 
| **Customization** | Not enough data | Not enough data | 
| **Intelligent Routing** | Not enough data | Not enough data | 

#### Artificial Intelligence

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Learning** | Not enough data | Not enough data | 
| **Language** | Not enough data | Not enough data | 
| **Conversational AI** | Not enough data | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | 8.0/10 | 50 |
| **LiveChat** | 8.5/10 | 400 |

#### Generative AI

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **AI Text Generation** | 7.5 (16 reviews) | 7.4 (9 reviews) | 
| **AI Text Summarization** | 7.5 (16 reviews) | 7.5 (8 reviews) | 
| **AI Text-to-Speech** | 7.3 (16 reviews) | Feature Not Available | 

#### Communication

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Pop-up Chat** | 8.8 (42 reviews) | 9.2 (329 reviews) ✓ Verified | 
| **Notifications** | 8.4 (45 reviews) | 8.9 (327 reviews) ✓ Verified | 
| **Targeted Emails** | 8.7 (42 reviews) | 8.4 (221 reviews) | 
| **In-App Messaging** | 8.2 (38 reviews) | 8.8 (269 reviews) ✓ Verified | 
| **Co-Browsing** | 7.7 (30 reviews) | 8.3 (30 reviews) | 

####  Internal Use

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Customization ** | 8.5 (39 reviews) | 8.4 (281 reviews) ✓ Verified | 
| **Conversation Archiving** | 7.8 (32 reviews) | 8.8 (303 reviews) ✓ Verified | 
| **Lead Development** | 7.7 (33 reviews) | 8.6 (254 reviews) ✓ Verified | 
| **Knowledge Base** | 8.4 (37 reviews) | 8.6 (259 reviews) ✓ Verified | 
| **Team Inbox ** | 7.5 (30 reviews) | 8.6 (244 reviews) ✓ Verified | 
| **Customer Profiles** | 8.0 (35 reviews) | 8.4 (249 reviews) ✓ Verified | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | N/A | N/A |
| **LiveChat** | N/A | N/A |

#### Generative AI

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Self-Service Experience

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Knowledge Base** | Not enough data | Not enough data | 
| **Searchable Articles** | Not enough data | Not enough data | 
| **Community Forums** | Not enough data | Feature Not Available | 
| **Mobile Optimization** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 

#### Self-Service Platform

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Branding** | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | 
| **Artificial Intelligence** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | N/A | N/A |
| **LiveChat** | N/A | N/A |

#### Generative AI

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Conversational Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | N/A | N/A |
| **LiveChat** | N/A | N/A |

#### Conversational AI - Conversational Commerce Platforms

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **AI chatbots** | Not enough data | Not enough data | 
| **Messaging and Notifications** | Not enough data | Not enough data | 
| **AI agents ** | Not enough data | Not enough data | 
| **Voice assistants** | Not enough data | Not enough data | 
| **Communication apps** | Not enough data | Not enough data | 

#### Platform integration - Conversational Commerce Platforms

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Ecommerce stores** | Not enough data | Not enough data | 
| **Sales channels** | Not enough data | Not enough data | 
| **Payment Platform** | Not enough data | Not enough data | 
| **Internal tools** | Not enough data | Not enough data | 

#### Analytics and Reporting - Conversational Commerce Platforms

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Conversational analytics** | Not enough data | Not enough data | 
| **Advance reporting** | Not enough data | Not enough data | 

### Mobile Marketing

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | N/A | N/A |
| **LiveChat** | N/A | N/A |

#### Analysis

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Application Attribution** | Not enough data | Not enough data | 
| **Campaign Analysis** | Not enough data | Not enough data | 
| **Uninstall Tracking** | Not enough data | Not enough data | 
| **Custom Dashboards** | Not enough data | Not enough data | 

#### Campaigns

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Proximity Marketing** | Not enough data | Not enough data | 
| **Push Notifications** | Not enough data | Not enough data | 
| **Bulk SMS** | Not enough data | Not enough data | 
| **Two-Way Text Messaging** | Not enough data | Not enough data | 
| **Email Campaigns** | Not enough data | Not enough data | 
| **Audience Segmentation** | Not enough data | Not enough data | 

#### Engagement

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Coupons and Promotions** | Not enough data | Not enough data | 

#### Platform

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Optimization** | Not enough data | Not enough data | 
| **Integrations - Mobile Marketing** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 

#### Agentic AI - Mobile Marketing

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Marketing Analytics

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | 7.9/10 | 15 |
| **LiveChat** | N/A | N/A |

#### Marketing Operations

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **ROI Tracking** | 7.2 (12 reviews) | Not enough data | 
| **Data Collection** | 8.5 (11 reviews) | Not enough data | 
| **Customer Insights** | 8.7 (13 reviews) | Not enough data | 
| **Multi-User Access** | 8.8 (12 reviews) | Not enough data | 
| **Spend Management** | Not enough data | Not enough data | 
| **White Label** | 7.1 (11 reviews) | Not enough data | 

#### Campaign Activity

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Campaign Insights** | 8.2 (12 reviews) | Not enough data | 
| **Reports and Dashboards** | 7.7 (14 reviews) | Not enough data | 
| **Campaign Stickiness** | 7.4 (14 reviews) | Not enough data | 
| **Multichannel Tracking** | 7.6 (13 reviews) | Not enough data | 
| **Brand Optimization** | 7.8 (13 reviews) | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Marketing Analytics

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Website Builder

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | 8.9/10 | 39 |
| **LiveChat** | N/A | N/A |

#### Customizations

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Templates** | 9.2 (36 reviews) | Not enough data | 
| **Drag and Drop** | 9.2 (37 reviews) | Not enough data | 
| **HTML Input** | 9.0 (33 reviews) | Not enough data | 
| **Domain Name** | 8.7 (34 reviews) | Not enough data | 

#### Growth

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **SEO** | 8.6 (34 reviews) | Not enough data | 
| **Site Analytics** | 8.8 (35 reviews) | Not enough data | 
| **Marketing Tools** | 9.1 (36 reviews) | Not enough data | 
| **E-Commerce** | 8.8 (35 reviews) | Not enough data | 
| **Hosting** | 8.7 (32 reviews) | Not enough data | 

#### Content

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Email Integrations** | 9.3 (34 reviews) | Not enough data | 
| **Content Management** | 8.8 (36 reviews) | Not enough data | 
| **Permissions** | 9.0 (33 reviews) | Not enough data | 
| **WordPress Tool** | 8.6 (33 reviews) | Not enough data | 

#### Support

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Customer Support** | 9.7 (32 reviews) | Not enough data | 

### Training eLearning

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | N/A | N/A |
| **LiveChat** | N/A | N/A |

#### Platform

| Feature | GetResponse | LiveChat | 
|---|---|---|
| **Customization ** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 
| **Mobility** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Live Chat Software](https://www.g2.com/categories/live-chat)

**Unique to GetResponse (13):** [Email Marketing Software](https://www.g2.com/categories/email-marketing), [Transactional Email Software](https://www.g2.com/categories/transactional-email), [Email Template Builder Software](https://www.g2.com/categories/email-template-builder), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [Marketing Analytics Software](https://www.g2.com/categories/marketing-analytics), [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing), [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Push Notification Software](https://www.g2.com/categories/push-notification), [E-Commerce Personalization Software](https://www.g2.com/categories/e-commerce-personalization), [Landing Page Builders](https://www.g2.com/categories/landing-page-builders), [Website Builder Software](https://www.g2.com/categories/website-builder), [Webinar Platforms](https://www.g2.com/categories/webinar), [Course Authoring Software](https://www.g2.com/categories/course-authoring)

**Unique to LiveChat (7):** [Chatbots Software](https://www.g2.com/categories/chatbots), [Help Desk Software](https://www.g2.com/categories/help-desk), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [Conversational Support Software](https://www.g2.com/categories/conversational-support), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation), [Conversational Commerce Platforms](https://www.g2.com/categories/conversational-commerce-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | GetResponse | LiveChat | 
|---|---|---|
| **Small-Business** | 78.0% | 44.7% | 
| **Mid-Market** | 15.8% | 37.5% | 
| **Enterprise** | 6.2% | 17.9% | 

### By Industry

#### GetResponse

- **Marketing and Advertising:** 20.7%
- **Health, Wellness and Fitness:** 6.1%
- **Information Technology and Services:** 6.0%
- **Internet:** 5.6%
- **Professional Training & Coaching:** 3.7%
- **Real Estate:** 3.1%
- **Computer Software:** 3.0%
- **Retail:** 2.6%
- **Financial Services:** 2.4%
- **Education Management:** 2.4%
- **Other:** 44.4%

#### LiveChat

- **Computer Software:** 8.9%
- **Information Technology and Services:** 8.6%
- **Retail:** 6.3%
- **Financial Services:** 4.0%
- **Internet:** 3.7%
- **Education Management:** 3.6%
- **Consumer Services:** 3.4%
- **Marketing and Advertising:** 3.2%
- **Telecommunications:** 2.9%
- **Banking:** 2.4%
- **Other:** 53.1%

---
## Alternatives

### Alternatives to GetResponse

- [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2561 reviews)
- [Dotdigital](https://www.g2.com/products/dotdigital/reviews) — 4.4/5 stars (1201 reviews)
- [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) — 4.0/5 stars (4460 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14683 reviews)
- [Campaign Monitor](https://www.g2.com/products/campaign-monitor/reviews) — 4.1/5 stars (722 reviews)
- [Emma](https://www.g2.com/products/emma/reviews) — 4.0/5 stars (555 reviews)
- [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) — 4.4/5 stars (5420 reviews)
- [SendPulse](https://www.g2.com/products/sendpulse/reviews) — 4.6/5 stars (713 reviews)
- [Constant Contact](https://www.g2.com/products/constant-contact/reviews) — 4.1/5 stars (7391 reviews)
- [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.6/5 stars (1350 reviews)

### Alternatives to LiveChat

- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6936 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3851 reviews)
- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1905 reviews)
- [LivePerson](https://www.g2.com/products/liveperson/reviews) — 4.3/5 stars (207 reviews)
- [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews)
- [FreshChat](https://www.g2.com/products/freshworks-freshchat/reviews) — 4.4/5 stars (497 reviews)
- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3744 reviews)
- [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1539 reviews)
- [Lime Connect (formerly Userlike)](https://www.g2.com/products/lime-connect-formerly-userlike/reviews) — 4.4/5 stars (453 reviews)
- [Zoho SalesIQ](https://www.g2.com/products/zoho-salesiq/reviews) — 4.4/5 stars (255 reviews)

---
## Top Discussions

### GetResponse

- Title: [What is GetResponse used for?](https://www.g2.com/discussions/what-is-getresponse-used-for) — 5 comments
  > **Top comment:** "Lead search and Email marketing on level 3 with auto-reply or response... excellent product "
- Title: [Is get response good?](https://www.g2.com/discussions/is-get-response-good) — 3 comments, 1 upvote
  > **Top comment:** "A Group of Professionals with excellent marketing Modules"
- Title: [How much does GetResponse cost?](https://www.g2.com/discussions/how-much-does-getresponse-cost) — 3 comments
  > **Top comment:** "The starter account with very basic email marketing to 500 contacts is free. The next Slab is $19 onwards when you want more features. So, it really depends..."
- Title: [What is GetResponse used for?](https://www.g2.com/discussions/getresponse-what-is-getresponse-used-for) — 2 comments, 1 upvote
  > **Top comment:** "uses for GetResponse:

Email Marketing
Marketing Automation
Landing Page Creation
Webinars
Sales Funnels
Analytics and Reporting
Integration with..."
- Title: [Is there an email series template designed for putting on webinars besides the obvious reminders?](https://www.g2.com/discussions/is-there-an-email-series-template-designed-for-putting-on-webinars-besides-the-obvious-reminders) — 2 comments, 1 upvote
  > **Top comment:** "I love this software ,i use for creating landing pages for my business "

### LiveChat

- Title: [HIS DOCTRINE!! by Paul T. Wright Jr](https://www.g2.com/discussions/his-doctrine-by-paul-t-wright-jr) — 3 comments, 1 upvote
  > **Top comment:** "I have checked on this book and I have purchased two copies and have seen the way it reaches people with the Bible and Word in a concept that shows how we..."
- Title: [How does LiveChat work when no one is available?](https://www.g2.com/discussions/how-does-livechat-work-when-no-one-is-available) — 3 comments, 2 upvotes *(includes official response)*
  > **Top comment:** "When you are offline the chat window changes into the ticket form. It means that your visitors can leave messages as tickets and contact you even after your..."
- Title: [Can one user respond to multiple chats concurrently?](https://www.g2.com/discussions/can-one-user-respond-to-multiple-chats-concurrently) — 3 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Each user can chat with up to 99 customers at the same time. 
"
- Title: [Can I initiate a chat myself or do I need to have to wait for a customer to do it?](https://www.g2.com/discussions/can-i-initiate-a-chat-myself-or-do-i-need-to-have-to-wait-for-a-customer-to-do-it) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "You can initiate a chat with a customer by using the greetings feature. For example, you can invite a customer automatically when he or she navigates to a..."
- Title: [How hard is it to install LiveChat on the website?](https://www.g2.com/discussions/how-hard-is-it-to-install-livechat-on-the-website) — 2 comments, 2 upvotes *(includes official response)*
  > **Top comment:** "To start off, you need to create a LiveChat license.

After that you will be redirected to a page with the LiveChat code. Here, you can choose to implement..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/getresponse-vs-livechat)