Compare GetResponse and Instantly 
At a Glance
Market Segments
Small-Business (78.0% of reviews)
Small-Business (95.3% of reviews)
Entry-Level Pricing
Free 500 Contacts
Free Trial Per Month
GetResponse
Star Rating
(1,116)4.3 out of 5
Market Segments
Small-Business (78.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 500 Contacts
Free Trial is available
Browse all 6 pricing plansInstantly
Star Rating
(4,052)4.8 out of 5
Market Segments
Small-Business (95.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that GetResponse excels in providing a comprehensive suite of features for small businesses, including email marketing, marketing automation, and landing page creation. Users appreciate its ability to streamline campaigns and integrate smoothly with other services, making it a valuable tool for managing various marketing tasks in one place.
- Users say that Instantly stands out for its user-friendly interface and effective email warm-up features, which are particularly beneficial for cold emailing. Reviewers highlight the ease of setup and the ability to connect APIs effortlessly, making it a strong choice for those focused on deliverability and outreach.
- According to verified reviews, Instantly receives higher ratings for customer support, with users praising the responsiveness and helpfulness of the support team. Many mention that they can quickly reach real people who solve problems, contrasting with GetResponse, where some users have noted occasional delays in support response times.
- Reviewers mention that GetResponse offers a free plan, which is appealing for small businesses looking to test the waters without financial commitment. However, some users feel that the pricing structure for advanced features could be more competitive compared to Instantly's free trial option.
- G2 reviewers highlight that Instantly has a stronger focus on high-volume sending and email deliverability, scoring notably higher in these areas. Users appreciate the platform's capabilities for managing large email lists and ensuring messages reach their intended recipients effectively.
- Users report that while GetResponse provides a wide range of templates and tools for building personalized emails, Instantly's features for A/B testing and automated email responses are more robust, allowing for better optimization of email campaigns and improved engagement rates.
Pricing
Entry-Level Pricing
GetResponse
FREE
Free
500 Contacts
A suite of free tools to grow a contact list and send emails.
- Unlimited newsletters
- Signup forms and popups
Instantly
Free
Free Trial
Per Month
Everything you need to scale your cold outreach campaigns.
- Unlimited email sending accounts
- Unlimited domain warmup
- Advanced sequences
Free Trial
GetResponse
Free Trial is available
Instantly
Free Trial is available
Ratings
Meets Requirements
8.5
955
9.3
3,437
Ease of Use
8.5
964
9.4
3,613
Ease of Setup
8.3
529
9.2
2,779
Ease of Admin
8.5
437
9.4
1,848
Quality of Support
8.8
914
9.6
3,408
Has the product been a good partner in doing business?
8.6
435
9.5
1,821
Product Direction (% positive)
8.5
931
9.8
3,470
Features by Category
Sales Force Automation
Not enough data
9.0
157
Not enough data
8.6
151
Not enough data
9.0
164
Not enough data
8.9
152
Not enough data
8.6
152
Not enough data
9.0
153
Not enough data
8.6
147
Not enough data
8.5
142
Not enough data
8.6
150
Marketing Automation
Not enough data
9.4
156
Not enough data
9.4
157
Not enough data
9.3
157
Not enough data
9.0
160
Customer Support
Not enough data
8.9
153
Not enough data
9.1
150
Not enough data
9.0
150
Not enough data
8.2
140
Not enough data
8.8
144
Reporting & Analytics
Not enough data
8.9
138
Not enough data
9.2
136
Not enough data
8.7
136
Mobile & Social
Not enough data
8.6
142
Not enough data
8.4
130
Not enough data
8.5
133
Platform
Not enough data
8.7
193
Not enough data
8.9
187
Not enough data
9.0
183
Not enough data
8.5
184
Not enough data
8.5
181
Not enough data
8.8
180
Not enough data
9.3
187
Not enough data
8.6
192
Integration
Not enough data
9.2
158
Not enough data
8.9
155
Not enough data
8.8
152
Generative AI
Not enough data
8.7
115
Agentic AI - CRM
Not enough data
8.3
12
Not enough data
8.1
12
Not enough data
7.6
12
Not enough data
7.4
12
Not enough data
7.9
12
Not enough data
7.6
12
Not enough data
8.2
12
Email Marketing
8.6
452
8.9
2340
8.3
459
9.3
2371
8.7
393
9.5
2377
8.6
458
9.4
2341
8.9
451
9.6
2403
8.5
443
9.4
2353
8.7
393
9.1
2232
8.1
130
9.1
2053
7.9
132
8.4
1943
Reporting & Analytics
8.2
309
|
Verified
9.2
2299
8.3
426
9.2
2303
Generative AI
7.3
84
8.7
1402
7.2
82
8.7
1406
Agentic AI - Email Marketing
6.9
17
8.4
58
6.8
16
8.3
57
7.1
16
8.7
58
7.0
16
8.8
57
7.1
16
8.8
57
Integration
8.3
250
9.3
2336
8.4
230
8.9
2202
8.1
207
8.7
2167
8.2
128
8.7
2049
8.1
124
8.2
1999
8.3
126
8.2
1930
Email Marketing
8.7
337
|
Verified
Not enough data
8.9
325
|
Verified
Not enough data
8.5
326
|
Verified
Not enough data
8.8
315
|
Verified
Not enough data
Online Marketing
8.4
278
|
Verified
Not enough data
8.2
262
|
Verified
Not enough data
8.3
248
|
Verified
Not enough data
8.2
303
|
Verified
Not enough data
8.2
203
Not enough data
Lead Management
8.3
240
|
Verified
Not enough data
8.3
244
|
Verified
Not enough data
8.2
269
|
Verified
Not enough data
8.2
240
|
Verified
Not enough data
8.3
238
|
Verified
Not enough data
8.0
237
|
Verified
Not enough data
8.1
208
|
Verified
Not enough data
8.2
216
|
Verified
Not enough data
Campaign Management
8.6
230
|
Verified
Not enough data
8.3
214
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Social
Feature Not Available
Not enough data
8.3
225
|
Verified
Not enough data
8.4
197
|
Verified
Not enough data
8.3
200
|
Verified
Not enough data
8.4
185
|
Verified
Not enough data
Reporting & Analytics
8.4
315
|
Verified
Not enough data
8.1
254
|
Verified
Not enough data
8.0
196
|
Verified
Not enough data
8.1
200
|
Verified
Not enough data
8.1
180
|
Verified
Not enough data
Platform
8.1
159
|
Verified
Not enough data
8.4
142
|
Verified
Not enough data
8.6
157
|
Verified
Not enough data
8.3
114
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
155
|
Verified
Not enough data
8.0
114
|
Verified
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.3
146
|
Verified
Not enough data
8.4
135
|
Verified
Not enough data
8.0
124
|
Verified
Not enough data
Data Availability
Not enough data
9.1
531
Not enough data
9.1
522
Not enough data
8.9
507
Not enough data
8.7
191
Data Accuracy
Not enough data
9.1
484
Not enough data
9.1
500
Not enough data
8.8
212
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
9.0
462
Not enough data
9.2
468
Not enough data
9.4
505
Not enough data
9.3
470
Not enough data
8.8
447
Not enough data
8.9
472
Features
Not enough data
9.2
472
Not enough data
8.9
495
Not enough data
9.0
461
Not enough data
9.0
474
Not enough data
9.1
458
Not enough data
8.8
446
Not enough data
9.0
463
Not enough data
9.2
455
Not enough data
9.3
472
Administration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
80
Not enough data
7.8
67
Not enough data
Feature Not Available
Not enough data
Integrations
Feature Not Available
Not enough data
8.4
63
Not enough data
8.4
73
Not enough data
Feature Not Available
Not enough data
Platform
8.7
83
Not enough data
8.7
71
Not enough data
8.6
72
Not enough data
8.4
72
Not enough data
8.4
78
Not enough data
Feature Not Available
Not enough data
8.3
71
Not enough data
8.8
96
Not enough data
Lead Intelligence
Not enough data
8.7
169
Not enough data
8.9
170
Not enough data
8.9
171
Lead Management
Not enough data
9.0
194
Not enough data
8.5
198
Not enough data
8.9
192
Marketing Campaigns
Not enough data
8.6
205
Not enough data
8.3
227
Not enough data
8.5
205
Not enough data
8.9
195
Not enough data
8.9
194
Campaign Execution
Not enough data
8.4
162
Not enough data
8.9
179
Not enough data
8.5
160
Not enough data
9.4
161
Agentic AI - Account Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.8
436
Not enough data
9.0
410
Not enough data
9.4
454
Not enough data
8.9
404
Organization
Not enough data
9.1
413
Not enough data
9.1
395
Not enough data
9.0
400
Performance Analysis
Not enough data
8.8
406
Not enough data
9.2
432
Sales Analysis
Not enough data
8.6
443
Not enough data
8.7
404
Generative AI
Not enough data
9.0
289
Not enough data
9.0
286
Agentic AI - AI Sales Assistant
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
9.0
5
Not enough data
8.0
5
Not enough data
7.3
5
Diagnosis
Not enough data
8.8
1497
Not enough data
9.2
1547
Not enough data
9.1
1578
Not enough data
9.2
1479
Tracking
Not enough data
9.1
1497
Not enough data
9.1
1457
Not enough data
9.3
1557
Not enough data
9.1
1473
Not enough data
9.0
1466
Reporting
Not enough data
9.3
1615
Not enough data
9.3
1631
Not enough data
9.2
1563
Not enough data
9.0
1587
Agentic AI - Email Deliverability
Not enough data
8.7
38
Not enough data
8.8
39
Not enough data
8.8
39
Not enough data
8.8
39
Not enough data
9.0
39
Integrated Workflows
Not enough data
8.3
241
Not enough data
9.2
284
Not enough data
6.9
230
Not enough data
7.4
229
Not enough data
8.2
250
Not enough data
7.7
231
Not enough data
7.9
240
Repeatability and Reportability
Not enough data
8.0
223
Not enough data
8.3
231
Not enough data
8.3
227
Not enough data
7.9
229
Not enough data
7.4
220
AI and Automation
Not enough data
8.4
230
Not enough data
8.3
233
Not enough data
8.4
232
Not enough data
8.1
229
Not enough data
8.1
218
Generative AI
Not enough data
8.3
224
Agentic AI - Sales Engagement
Not enough data
8.2
76
Not enough data
8.2
76
Not enough data
8.0
76
Not enough data
8.0
73
Not enough data
7.9
76
Not enough data
8.0
74
Not enough data
7.9
74
Visitor Behavior
8.5
45
Not enough data
8.5
47
Not enough data
8.4
44
Not enough data
Templates
8.4
43
Not enough data
8.7
43
Not enough data
8.3
42
Not enough data
Personalization
8.4
44
Not enough data
8.3
45
Not enough data
7.9
43
Not enough data
8.3
36
Not enough data
8.2
44
Not enough data
8.5
42
Not enough data
8.3
43
Not enough data
8.4
45
Not enough data
Multichannel
8.1
44
Not enough data
8.9
46
Not enough data
8.6
45
Not enough data
Administration
8.8
45
Not enough data
8.8
46
Not enough data
8.7
44
Not enough data
8.6
45
Not enough data
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Host Tools
9.0
21
Not enough data
8.9
21
Not enough data
9.1
20
Not enough data
Attendee Tools
8.9
21
Not enough data
8.8
20
Not enough data
8.0
19
Not enough data
Post-Event Tools
8.6
19
Not enough data
9.0
19
Not enough data
Integrations
8.7
19
Not enough data
8.5
19
Not enough data
Agentic AI - Webinar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
9.0
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
8.7
183
|
Verified
Not enough data
8.2
154
|
Verified
Not enough data
8.3
152
|
Verified
Not enough data
8.7
134
Not enough data
Edit
8.6
160
|
Verified
Not enough data
8.8
174
|
Verified
Not enough data
8.6
145
|
Verified
Not enough data
Logistics
8.6
173
|
Verified
Not enough data
8.0
154
|
Verified
Not enough data
8.5
155
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
7.8
42
Not enough data
7.8
41
Not enough data
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
7.5
16
Not enough data
7.6
12
Not enough data
7.6
17
Not enough data
8.6
17
Not enough data
7.7
17
Not enough data
7.6
12
Not enough data
8.2
16
Not enough data
7.5
12
Not enough data
SMS Platform
8.5
17
Not enough data
7.8
17
Not enough data
8.3
17
Not enough data
7.4
12
Not enough data
7.8
16
Not enough data
7.7
17
Not enough data
Agentic AI - SMS Marketing
7.3
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Lead Intelligence
Not enough data
9.2
508
Not enough data
8.9
500
Not enough data
9.0
505
Not enough data
9.0
503
Not enough data
8.5
513
Agentic AI - Lead Intelligence
Not enough data
7.5
8
Page Customization
8.9
135
|
Verified
Not enough data
8.9
137
|
Verified
Not enough data
8.5
119
|
Verified
Not enough data
8.6
122
|
Verified
Not enough data
Page Optimization
8.5
100
|
Verified
Not enough data
8.8
127
|
Verified
Not enough data
8.4
113
|
Verified
Not enough data
8.0
104
|
Verified
Not enough data
Integrations
8.5
97
|
Verified
Not enough data
8.8
122
|
Verified
Not enough data
8.7
117
|
Verified
Not enough data
Generative AI
7.4
43
Not enough data
Agentic AI - Landing Page Builders
8.6
7
Not enough data
Generative AI
7.5
16
Not enough data
7.5
16
Not enough data
7.3
16
Not enough data
Communication
8.8
42
Not enough data
8.4
45
Not enough data
8.7
42
Not enough data
8.2
38
Not enough data
7.7
30
Not enough data
Internal Use
8.5
39
Not enough data
7.8
32
Not enough data
7.7
33
Not enough data
8.4
37
Not enough data
7.5
30
Not enough data
8.0
35
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Mining
Not enough data
8.8
11
Not enough data
8.3
11
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Email Tracking
Not enough data
8.7
33
Not enough data
8.6
33
Not enough data
8.6
32
Not enough data
8.6
32
Not enough data
8.4
32
Not enough data
8.5
32
Not enough data
8.5
32
Analytics
Not enough data
9.3
928
Not enough data
9.2
901
Not enough data
8.9
861
Customizations
Not enough data
9.3
889
Not enough data
9.5
923
Not enough data
9.1
951
Not enough data
9.3
918
Not enough data
9.1
900
Generative AI
Not enough data
8.9
637
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Operations
7.2
12
Not enough data
8.5
11
Not enough data
8.7
13
Not enough data
8.8
12
Not enough data
Not enough data
Not enough data
7.1
11
Not enough data
Campaign Activity
8.2
12
Not enough data
7.7
13
Not enough data
7.4
13
Not enough data
7.5
12
Not enough data
7.8
13
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
9.2
36
Not enough data
9.3
36
Not enough data
9.0
32
Not enough data
8.8
33
Not enough data
Growth
8.6
34
Not enough data
8.8
35
Not enough data
9.1
35
Not enough data
8.8
34
Not enough data
8.7
32
Not enough data
Content
9.3
34
Not enough data
8.9
35
Not enough data
9.1
32
Not enough data
8.7
32
Not enough data
Support
9.7
32
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GetResponse and Instantly are categorized as Email Marketing
Unique Categories
GetResponse is categorized as SMS Marketing, Email Template Builder, E-Commerce Personalization, Webinar, Landing Page Builders, Website Builder, Course Authoring, Transactional Email, Live Chat, Push Notification, Marketing Analytics, Mobile Marketing, and Marketing Automation
Instantly is categorized as Sales Engagement, Email Deliverability, AI Sales Assistant, Account Data Management, Lead Mining, Lead Intelligence, Visitor Identification, Email Tracking, CRM, and Sales Intelligence
Reviews
Reviewers' Company Size
GetResponse
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Instantly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
20.8%
Health, Wellness and Fitness
6.2%
Information Technology and Services
6.0%
Internet
5.6%
Professional Training & Coaching
3.7%
Other
57.9%
Marketing and Advertising
45.2%
Computer Software
8.7%
Information Technology and Services
6.9%
Consulting
5.5%
Staffing and Recruiting
4.0%
Other
29.6%
Alternatives
Discussions
What is GetResponse used for?
5 Comments
DT
Established in 1998, GetResponse is an email marketing platform that helps you collect email leads.
Over the years, GetResponse has evolved to become an...Read more
How much does GetResponse cost?
3 Comments
ZB
Getresponse - Email 1000 for 12 Months - 147.60 USDRead more
Is get response good?
3 Comments
JF
No, if you need to manage a large mailing list, this tool is no good. It will create a lot of headaches when you need to import your backups from a previous...Read more
Instantly has no more discussions with answers
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