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At a Glance
Market Segments
Small-Business (81.2% of reviews)
Small-Business (46.2% of reviews)
Entry-Level Pricing
Free 500 Contacts
$6.00 Per Month
GetResponse
Star Rating
(816)4.3 out of 5
Market Segments
Small-Business (81.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free 500 Contacts
Free Trial is available
Browse all 6 pricing plansGoogle Workspace
Star Rating
(47,103)4.6 out of 5
Market Segments
Small-Business (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Google Workspace excels in overall ease of use with a score of 9.2, making it a favorite for teams looking for a straightforward interface. In contrast, GetResponse, while still user-friendly, scores lower at 8.5, which some reviewers mention can lead to a steeper learning curve for new users.
- Reviewers mention that GetResponse shines in its marketing tools, scoring a notable 9.3, particularly highlighting features like automated email campaigns and landing page builders. Google Workspace, while robust, scores lower at 8.4, with users noting it lacks some specialized marketing functionalities.
- Users on G2 report that GetResponse offers superior customer support, with a score of 9.7, often citing quick response times and helpful resources. Google Workspace, with a score of 8.4, has received mixed reviews regarding support, with some users mentioning delays in response times during peak hours.
- Reviewers say that GetResponse's drag-and-drop functionality is highly praised, scoring 9.3, which users find intuitive for designing emails and landing pages. Google Workspace, while offering similar features, scores slightly lower at 8.8, with some users mentioning it could be more flexible in customization.
- Users report that Google Workspace's collaboration features, such as Google Docs and Sheets, are unparalleled, scoring 9.1 for ease of admin and setup. GetResponse, while offering collaboration tools, scores lower at 8.6, with reviewers noting that it is primarily focused on email marketing rather than comprehensive team collaboration.
- G2 users mention that GetResponse's templates are a standout feature, scoring 9.2, with many users appreciating the variety and customization options available. Google Workspace, scoring 8.4, offers templates but is often seen as more utilitarian, lacking the creative flair that GetResponse provides.
Pricing
Entry-Level Pricing
GetResponse
FREE
Free
500 Contacts
A suite of free tools to grow a contact list and send emails.
- Unlimited newsletters
- Signup forms and popups
Google Workspace
Business Starter
$6.00
Per Month
- Custom and secure business email
- 100 participant video meetings
- 30 GB storage per user
Free Trial
GetResponse
Free Trial is available
Google Workspace
Free Trial is available
Ratings
Meets Requirements
8.5
713
9.1
37,354
Ease of Use
8.5
721
9.3
37,570
Ease of Setup
8.4
398
9.2
9,519
Ease of Admin
8.6
318
9.1
8,164
Quality of Support
8.8
679
8.6
29,759
Has the product been a good partner in doing business?
8.6
316
9.0
7,489
Product Direction (% positive)
8.6
700
8.7
36,081
Features by Category
Email Marketing
8.6
423
Not enough data
8.3
428
Not enough data
8.7
368
Not enough data
8.6
425
Not enough data
8.9
424
Not enough data
8.5
414
Not enough data
8.8
365
Not enough data
8.0
126
Not enough data
7.8
129
Not enough data
Reporting & Analytics
8.1
288
|
Verified
Not enough data
8.3
398
Not enough data
Generative AI
7.3
80
Not enough data
7.2
79
Not enough data
Agentic AI - Email Marketing
6.7
16
Not enough data
6.8
16
Not enough data
7.1
16
Not enough data
7.0
16
Not enough data
7.1
16
Not enough data
Integration
8.3
234
Not enough data
8.3
215
Not enough data
8.1
192
Not enough data
8.2
124
Not enough data
8.1
120
Not enough data
8.3
122
Not enough data
File Management
Not enough data
9.2
7974
Not enough data
9.1
8030
Not enough data
9.0
8119
Not enough data
8.9
8160
Not enough data
9.0
7757
Agentic AI - Cloud Content Collaboration
Not enough data
7.5
115
Not enough data
7.7
115
Not enough data
7.8
114
Collaboration
Not enough data
9.0
7552
Not enough data
9.4
8329
Not enough data
9.2
7851
Not enough data
8.8
6835
Administration
Not enough data
9.1
6008
Not enough data
8.9
5838
Not enough data
9.1
5795
Not enough data
8.4
6278
Not enough data
8.7
5284
Not enough data
9.1
6398
Platform
Not enough data
9.3
2125
Not enough data
8.8
1729
Not enough data
8.8
1654
Not enough data
8.8
1494
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
45
Not enough data
7.6
39
Not enough data
Feature Not Available
Not enough data
Integrations
Feature Not Available
Not enough data
8.1
43
Not enough data
8.2
44
Not enough data
Feature Not Available
Not enough data
Platform
8.7
49
Not enough data
8.4
39
Not enough data
8.3
42
Not enough data
8.5
41
Not enough data
8.2
47
Not enough data
Feature Not Available
Not enough data
8.2
44
Not enough data
8.7
59
Not enough data
Business Instant Messaging
Not enough data
8.7
2093
Not enough data
8.8
2224
Not enough data
8.7
2042
Business Instant Messaging
Not enough data
9.0
2183
Not enough data
9.0
2218
Business Instant Messaging
Not enough data
9.0
2264
Not enough data
9.1
2333
Not enough data
8.7
1882
Generative AI - Business Instant Messaging
Not enough data
8.3
255
AI - Business Instant Messaging
Not enough data
8.2
249
Not enough data
8.2
248
Not enough data
8.2
247
Not enough data
8.3
246
Agentic AI - Business Instant Messaging
Not enough data
8.3
136
Not enough data
8.3
135
Visitor Behavior
8.4
35
Not enough data
8.4
36
Not enough data
8.3
35
Not enough data
Templates
8.3
33
Not enough data
8.7
34
Not enough data
8.0
33
Not enough data
Personalization
8.3
35
Not enough data
8.2
35
Not enough data
7.7
34
Not enough data
8.4
34
Not enough data
8.0
34
Not enough data
8.4
33
Not enough data
8.3
34
Not enough data
8.2
35
Not enough data
Multichannel
8.0
34
Not enough data
8.7
36
Not enough data
8.6
35
Not enough data
Administration
8.6
36
Not enough data
8.7
36
Not enough data
8.6
35
Not enough data
8.4
34
Not enough data
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Host Tools
8.8
15
Not enough data
8.9
14
Not enough data
9.2
14
Not enough data
Attendee Tools
8.9
14
Not enough data
8.7
14
Not enough data
8.0
14
Not enough data
Post-Event Tools
8.2
12
Not enough data
8.9
12
Not enough data
Integrations
8.8
14
Not enough data
8.6
15
Not enough data
Agentic AI - Webinar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
8.7
136
|
Verified
Not enough data
8.2
114
|
Verified
Not enough data
8.3
111
|
Verified
Not enough data
8.6
108
Not enough data
Edit
8.5
116
|
Verified
Not enough data
8.7
128
|
Verified
Not enough data
8.6
108
|
Verified
Not enough data
Logistics
8.6
130
|
Verified
Not enough data
8.0
116
|
Verified
Not enough data
8.5
117
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
8.0
40
Not enough data
7.9
39
Not enough data
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
7.2
10
Not enough data
7.4
11
Not enough data
7.1
11
Not enough data
8.5
11
Not enough data
7.4
11
Not enough data
7.7
11
Not enough data
7.9
11
Not enough data
7.4
11
Not enough data
SMS Platform
8.5
11
Not enough data
7.4
11
Not enough data
8.0
11
Not enough data
7.3
11
Not enough data
7.5
10
Not enough data
7.6
11
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.9
2776
Not enough data
8.4
2384
Not enough data
8.2
2264
Not enough data
8.7
2678
Conferencing Options
Not enough data
9.0
3034
Not enough data
9.0
3095
Not enough data
9.1
3185
Application Tools
Not enough data
8.7
2441
Not enough data
8.5
2516
Not enough data
9.1
2817
Agentic AI - Screen Sharing
Not enough data
8.0
173
Platform Basics
Not enough data
8.7
1787
Not enough data
8.8
1781
Not enough data
9.5
1805
Platform Content
Not enough data
8.6
1674
Not enough data
8.1
1679
Not enough data
8.3
1612
Not enough data
9.4
1775
Platform Additional Functionality
Not enough data
8.7
1574
Not enough data
9.1
1677
Not enough data
9.4
1705
Generative AI
Not enough data
8.4
520
Not enough data
8.1
510
Not enough data
7.7
506
Not enough data
8.3
513
Not enough data
7.3
498
Not enough data
8.0
505
Not enough data
7.9
502
Calculating
Not enough data
8.9
1821
Not enough data
8.9
1718
Insights
Not enough data
8.7
1694
Not enough data
8.9
1758
Editing
Not enough data
8.5
1699
Not enough data
9.4
1839
Not enough data
8.9
1757
Functionality
Not enough data
8.7
1560
Not enough data
9.2
1763
Not enough data
9.1
1780
Not enough data
9.5
1864
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Applications
Not enough data
9.3
1281
Not enough data
9.1
1234
Not enough data
8.4
1191
Collaboration
Not enough data
9.3
1264
Not enough data
8.9
1165
Not enough data
9.3
1252
Management
Not enough data
9.2
1242
Not enough data
9.1
1213
Not enough data
9.4
1252
Agentic AI - Office Suites
Not enough data
7.9
348
Not enough data
8.0
350
Collaboration Tools
Not enough data
9.0
5893
Not enough data
9.0
4149
Not enough data
8.3
3614
Not enough data
9.0
4199
Not enough data
8.9
3932
Meeting Coordination
Not enough data
9.1
5757
Not enough data
8.5
5134
Not enough data
8.8
5430
Not enough data
9.2
4137
Software Type
Not enough data
9.0
5714
Not enough data
9.2
4206
Not enough data
8.8
3778
Agentic AI - Video Conferencing
Not enough data
7.9
342
Not enough data
8.0
345
Not enough data
8.0
341
Page Customization
8.9
104
|
Verified
Not enough data
8.8
105
|
Verified
Not enough data
8.3
92
|
Verified
Not enough data
8.4
96
|
Verified
Not enough data
Page Optimization
8.4
82
|
Verified
Not enough data
8.6
98
|
Verified
Not enough data
8.3
91
|
Verified
Not enough data
7.9
85
|
Verified
Not enough data
Integrations
8.3
79
|
Verified
Not enough data
8.7
98
|
Verified
Not enough data
8.6
92
|
Verified
Not enough data
Generative AI
7.4
39
Not enough data
Agentic AI - Landing Page Builders
8.0
5
Not enough data
Survey Management
Not enough data
9.0
1009
Not enough data
9.0
1034
Not enough data
8.4
989
Not enough data
8.9
1007
Survey Customization
Not enough data
8.5
861
Not enough data
8.4
910
Not enough data
8.6
908
Not enough data
8.4
752
Survey Insights
Not enough data
8.8
990
Not enough data
8.4
758
Not enough data
9.0
967
Not enough data
9.0
963
Agentic AI - Survey
Not enough data
8.2
76
Not enough data
8.0
75
Not enough data
8.1
75
Calendar View
Not enough data
9.2
1414
Not enough data
9.1
1384
Shared Calendar
Not enough data
9.2
1426
Not enough data
9.1
1390
Accessibility
Not enough data
8.8
1211
Not enough data
8.6
1265
Integration
Not enough data
9.0
1328
Not enough data
8.9
1309
Not enough data
8.9
1316
Notifications
Not enough data
9.0
1356
Not enough data
8.7
1214
Generative AI
Not enough data
7.9
725
Not enough data
8.0
731
Not enough data
7.9
725
Agentic AI - Calendar
Not enough data
7.9
276
Design
Not enough data
8.6
1367
Not enough data
8.5
1375
Not enough data
8.4
1368
Collaboration
Not enough data
9.4
1462
Not enough data
9.3
1444
File Types
Not enough data
9.2
1460
Not enough data
9.0
1430
Not enough data
8.6
1190
Edit & Revise
Not enough data
9.1
1440
Not enough data
8.9
1393
Not enough data
9.2
1463
Integrate & Embed
Not enough data
9.2
1397
Not enough data
8.8
1260
Not enough data
9.0
1335
Operating System
Not enough data
9.1
1306
Not enough data
9.0
1285
Not enough data
8.3
1046
Generative AI
Not enough data
8.3
708
Not enough data
8.4
699
Not enough data
7.9
693
Not enough data
8.1
694
Not enough data
8.0
688
Agentic AI - Document Creation
Not enough data
7.9
262
Generative AI
Not enough data
8.3
788
Not enough data
8.3
785
Not enough data
8.0
783
Not enough data
7.8
287
Not enough data
8.2
286
Not enough data
8.0
282
Generative AI
8.1
14
Not enough data
8.1
14
Not enough data
7.9
14
Not enough data
Communication
8.4
29
Not enough data
8.1
31
Not enough data
8.4
31
Not enough data
7.8
27
Not enough data
7.4
26
Not enough data
Internal Use
8.2
28
Not enough data
7.9
25
Not enough data
7.2
25
Not enough data
8.3
27
Not enough data
7.5
23
Not enough data
7.9
26
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Note-Taking Software
Not enough data
7.9
74
Customizations
9.2
30
8.4
425
9.3
30
8.8
427
9.1
27
8.4
393
8.7
29
8.5
403
Growth
8.6
29
8.4
334
8.8
29
8.5
360
9.3
28
8.5
337
8.7
29
8.1
319
8.7
27
8.6
343
Content
9.1
29
8.9
387
8.9
30
8.8
401
8.9
27
8.7
397
8.7
29
8.4
142
Support
9.7
28
8.4
149
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GetResponse and Google Workspace are categorized as Website Builder
Unique Categories
GetResponse is categorized as SMS Marketing, Email Marketing, Email Template Builder, E-Commerce Personalization, Webinar, Landing Page Builders, Transactional Email, Live Chat, and Course Authoring
Google Workspace is categorized as Business Instant Messaging, Screen Sharing, Note-Taking Software, Spreadsheets, Presentation, Document Creation, Cloud Content Collaboration, Office Suites, Calendar, Email, Survey, and Video Conferencing
Reviews
Reviewers' Company Size
GetResponse
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Google Workspace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
21.0%
Health, Wellness and Fitness
7.0%
Internet
6.4%
Information Technology and Services
5.8%
Professional Training & Coaching
3.9%
Other
55.9%
Information Technology and Services
9.1%
Education Management
8.4%
Computer Software
7.8%
Marketing and Advertising
6.7%
Higher Education
5.1%
Other
62.9%
Alternatives
Discussions
What is GetResponse used for?
5 Comments
DT
Established in 1998, GetResponse is an email marketing platform that helps you collect email leads.
Over the years, GetResponse has evolved to become an...Read more
How much does GetResponse cost?
3 Comments
ZB
Getresponse - Email 1000 for 12 Months - 147.60 USDRead more
Is get response good?
3 Comments
JF
No, if you need to manage a large mailing list, this tool is no good. It will create a lot of headaches when you need to import your backups from a previous...Read more
Is there a way to see everyone all at once on the screen?
21 Comments
JB
Yes. On the bottom right, you'll see "Present your screen" and next to it "..." Those 3 dots give you access to screen settings. You can change to tile mode,...Read more
Is that possible to see the files from multiple Google accounts simultaneously?
17 Comments
JD
Yes. When a Google Drive document is shared to your Gmail, you can save it to your Drive. When you open the document, it will open in a separate tab. You...Read more
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