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At a Glance
Market Segments
Small-Business (81.2% of reviews)
Small-Business (46.2% of reviews)
Entry-Level Pricing
Free 500 Contacts
$6.00 Per Month
GetResponse
Star Rating
(816)4.3 out of 5
Market Segments
Small-Business (81.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free 500 Contacts
Free Trial is available
Browse all 6 pricing plansGoogle Workspace
Star Rating
(47,080)4.6 out of 5
Market Segments
Small-Business (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Google Workspace excels in overall ease of use with a score of 9.2, making it a favorite for teams looking for a straightforward interface. In contrast, GetResponse, while still user-friendly, scores lower at 8.5, which some reviewers mention can lead to a steeper learning curve for new users.
- Reviewers mention that GetResponse shines in its marketing tools, scoring a notable 9.3, particularly highlighting features like automated email campaigns and landing page builders. Google Workspace, while robust, scores lower at 8.4, with users noting it lacks some specialized marketing functionalities.
- Users on G2 report that GetResponse offers superior customer support, with a score of 9.7, often citing quick response times and helpful resources. Google Workspace, with a score of 8.4, has received mixed reviews regarding support, with some users mentioning delays in response times during peak hours.
- Reviewers say that GetResponse's drag-and-drop functionality is highly praised, scoring 9.3, which users find intuitive for designing emails and landing pages. Google Workspace, while offering similar features, scores slightly lower at 8.8, with some users mentioning it could be more flexible in customization.
- Users report that Google Workspace's collaboration features, such as Google Docs and Sheets, are unparalleled, scoring 9.1 for ease of admin and setup. GetResponse, while offering collaboration tools, scores lower at 8.6, with reviewers noting that it is primarily focused on email marketing rather than comprehensive team collaboration.
- G2 users mention that GetResponse's templates are a standout feature, scoring 9.2, with many users appreciating the variety and customization options available. Google Workspace, scoring 8.4, offers templates but is often seen as more utilitarian, lacking the creative flair that GetResponse provides.
Pricing
Entry-Level Pricing
GetResponse
FREE
Free
500 Contacts
A suite of free tools to grow a contact list and send emails.
- Unlimited newsletters
- Signup forms and popups
Google Workspace
Business Starter
$6.00
Per Month
- Custom and secure business email
- 100 participant video meetings
- 30 GB storage per user
Free Trial
GetResponse
Free Trial is available
Google Workspace
Free Trial is available
Ratings
Meets Requirements
8.5
713
9.1
37,349
Ease of Use
8.5
721
9.3
37,565
Ease of Setup
8.4
398
9.2
9,515
Ease of Admin
8.6
318
9.1
8,163
Quality of Support
8.8
679
8.6
29,755
Has the product been a good partner in doing business?
8.6
316
9.0
7,488
Product Direction (% positive)
8.6
700
8.7
36,076
Features by Category
Email Marketing
8.6
423
Not enough data
8.3
428
Not enough data
8.7
368
Not enough data
8.6
425
Not enough data
8.9
424
Not enough data
8.5
414
Not enough data
8.8
365
Not enough data
8.0
126
Not enough data
7.8
129
Not enough data
Reporting & Analytics
8.1
288
|
Verified
Not enough data
8.3
398
Not enough data
Generative AI
7.3
80
Not enough data
7.2
79
Not enough data
Agentic AI - Email Marketing
6.7
16
Not enough data
6.8
16
Not enough data
7.1
16
Not enough data
7.0
16
Not enough data
7.1
16
Not enough data
Integration
8.3
234
Not enough data
8.3
215
Not enough data
8.1
192
Not enough data
8.2
124
Not enough data
8.1
120
Not enough data
8.3
122
Not enough data
File Management
Not enough data
9.2
7973
Not enough data
9.1
8029
Not enough data
9.0
8118
Not enough data
8.9
8159
Not enough data
9.0
7756
Agentic AI - Cloud Content Collaboration
Not enough data
7.5
115
Not enough data
7.7
115
Not enough data
7.8
114
Collaboration
Not enough data
9.0
7551
Not enough data
9.4
8326
Not enough data
9.2
7848
Not enough data
8.8
6834
Administration
Not enough data
9.1
6007
Not enough data
8.9
5836
Not enough data
9.1
5794
Not enough data
8.4
6275
Not enough data
8.7
5283
Not enough data
9.1
6397
Platform
Not enough data
9.3
2123
Not enough data
8.8
1728
Not enough data
8.8
1653
Not enough data
8.8
1493
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
45
Not enough data
7.6
39
Not enough data
Feature Not Available
Not enough data
Integrations
Feature Not Available
Not enough data
8.1
43
Not enough data
8.2
44
Not enough data
Feature Not Available
Not enough data
Platform
8.7
49
Not enough data
8.4
39
Not enough data
8.3
42
Not enough data
8.5
41
Not enough data
8.2
47
Not enough data
Feature Not Available
Not enough data
8.2
44
Not enough data
8.7
59
Not enough data
Business Instant Messaging
Not enough data
8.7
2091
Not enough data
8.8
2222
Not enough data
8.7
2040
Business Instant Messaging
Not enough data
9.0
2181
Not enough data
9.0
2216
Business Instant Messaging
Not enough data
9.0
2262
Not enough data
9.1
2331
Not enough data
8.7
1880
Generative AI - Business Instant Messaging
Not enough data
8.3
254
AI - Business Instant Messaging
Not enough data
8.2
248
Not enough data
8.2
247
Not enough data
8.2
246
Not enough data
8.3
245
Agentic AI - Business Instant Messaging
Not enough data
8.3
136
Not enough data
8.3
135
Visitor Behavior
8.4
35
Not enough data
8.4
36
Not enough data
8.3
35
Not enough data
Templates
8.3
33
Not enough data
8.7
34
Not enough data
8.0
33
Not enough data
Personalization
8.3
35
Not enough data
8.2
35
Not enough data
7.7
34
Not enough data
8.4
34
Not enough data
8.0
34
Not enough data
8.4
33
Not enough data
8.3
34
Not enough data
8.2
35
Not enough data
Multichannel
8.0
34
Not enough data
8.7
36
Not enough data
8.6
35
Not enough data
Administration
8.6
36
Not enough data
8.7
36
Not enough data
8.6
35
Not enough data
8.4
34
Not enough data
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Host Tools
8.8
15
Not enough data
8.9
14
Not enough data
9.2
14
Not enough data
Attendee Tools
8.9
14
Not enough data
8.7
14
Not enough data
8.0
14
Not enough data
Post-Event Tools
8.2
12
Not enough data
8.9
12
Not enough data
Integrations
8.8
14
Not enough data
8.6
15
Not enough data
Agentic AI - Webinar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
8.7
136
|
Verified
Not enough data
8.2
114
|
Verified
Not enough data
8.3
111
|
Verified
Not enough data
8.6
108
Not enough data
Edit
8.5
116
|
Verified
Not enough data
8.7
128
|
Verified
Not enough data
8.6
108
|
Verified
Not enough data
Logistics
8.6
130
|
Verified
Not enough data
8.0
116
|
Verified
Not enough data
8.5
117
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
8.0
40
Not enough data
7.9
39
Not enough data
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
7.2
10
Not enough data
7.4
11
Not enough data
7.1
11
Not enough data
8.5
11
Not enough data
7.4
11
Not enough data
7.7
11
Not enough data
7.9
11
Not enough data
7.4
11
Not enough data
SMS Platform
8.5
11
Not enough data
7.4
11
Not enough data
8.0
11
Not enough data
7.3
11
Not enough data
7.5
10
Not enough data
7.6
11
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.9
2774
Not enough data
8.4
2382
Not enough data
8.2
2262
Not enough data
8.7
2676
Conferencing Options
Not enough data
9.0
3032
Not enough data
9.0
3093
Not enough data
9.1
3183
Application Tools
Not enough data
8.7
2439
Not enough data
8.5
2514
Not enough data
9.1
2815
Agentic AI - Screen Sharing
Not enough data
8.0
173
Platform Basics
Not enough data
8.7
1785
Not enough data
8.8
1779
Not enough data
9.5
1803
Platform Content
Not enough data
8.6
1672
Not enough data
8.1
1677
Not enough data
8.3
1610
Not enough data
9.4
1774
Platform Additional Functionality
Not enough data
8.7
1573
Not enough data
9.1
1676
Not enough data
9.4
1704
Generative AI
Not enough data
8.4
519
Not enough data
8.1
509
Not enough data
7.7
505
Not enough data
8.3
512
Not enough data
7.3
497
Not enough data
8.0
504
Not enough data
7.9
501
Calculating
Not enough data
8.9
1820
Not enough data
8.9
1717
Insights
Not enough data
8.7
1693
Not enough data
8.9
1757
Editing
Not enough data
8.5
1698
Not enough data
9.4
1837
Not enough data
8.9
1756
Functionality
Not enough data
8.7
1559
Not enough data
9.2
1761
Not enough data
9.1
1779
Not enough data
9.5
1863
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Applications
Not enough data
9.3
1279
Not enough data
9.1
1233
Not enough data
8.4
1190
Collaboration
Not enough data
9.3
1261
Not enough data
8.9
1164
Not enough data
9.3
1249
Management
Not enough data
9.2
1240
Not enough data
9.1
1212
Not enough data
9.4
1251
Agentic AI - Office Suites
Not enough data
7.9
348
Not enough data
8.0
350
Collaboration Tools
Not enough data
9.0
5892
Not enough data
9.0
4148
Not enough data
8.3
3613
Not enough data
9.0
4198
Not enough data
8.9
3931
Meeting Coordination
Not enough data
9.1
5756
Not enough data
8.5
5133
Not enough data
8.8
5429
Not enough data
9.2
4136
Software Type
Not enough data
9.0
5713
Not enough data
9.2
4205
Not enough data
8.8
3777
Agentic AI - Video Conferencing
Not enough data
7.9
342
Not enough data
8.0
345
Not enough data
8.0
341
Page Customization
8.9
104
|
Verified
Not enough data
8.8
105
|
Verified
Not enough data
8.3
92
|
Verified
Not enough data
8.4
96
|
Verified
Not enough data
Page Optimization
8.4
82
|
Verified
Not enough data
8.6
98
|
Verified
Not enough data
8.3
91
|
Verified
Not enough data
7.9
85
|
Verified
Not enough data
Integrations
8.3
79
|
Verified
Not enough data
8.7
98
|
Verified
Not enough data
8.6
92
|
Verified
Not enough data
Generative AI
7.4
39
Not enough data
Agentic AI - Landing Page Builders
8.0
5
Not enough data
Survey Management
Not enough data
9.0
1009
Not enough data
9.0
1034
Not enough data
8.4
989
Not enough data
8.9
1007
Survey Customization
Not enough data
8.5
861
Not enough data
8.4
910
Not enough data
8.6
908
Not enough data
8.4
752
Survey Insights
Not enough data
8.8
990
Not enough data
8.4
758
Not enough data
9.0
967
Not enough data
9.0
963
Agentic AI - Survey
Not enough data
8.2
76
Not enough data
8.0
75
Not enough data
8.1
75
Calendar View
Not enough data
9.2
1413
Not enough data
9.1
1383
Shared Calendar
Not enough data
9.2
1425
Not enough data
9.1
1389
Accessibility
Not enough data
8.8
1210
Not enough data
8.6
1264
Integration
Not enough data
9.0
1327
Not enough data
8.9
1308
Not enough data
8.9
1315
Notifications
Not enough data
9.0
1355
Not enough data
8.7
1213
Generative AI
Not enough data
7.9
724
Not enough data
8.1
730
Not enough data
7.9
724
Agentic AI - Calendar
Not enough data
7.9
276
Design
Not enough data
8.6
1366
Not enough data
8.5
1374
Not enough data
8.4
1367
Collaboration
Not enough data
9.4
1461
Not enough data
9.3
1443
File Types
Not enough data
9.2
1459
Not enough data
9.0
1429
Not enough data
8.6
1189
Edit & Revise
Not enough data
9.1
1439
Not enough data
8.9
1392
Not enough data
9.2
1462
Integrate & Embed
Not enough data
9.2
1396
Not enough data
8.8
1259
Not enough data
9.0
1334
Operating System
Not enough data
9.1
1305
Not enough data
9.0
1284
Not enough data
8.3
1045
Generative AI
Not enough data
8.3
707
Not enough data
8.4
698
Not enough data
7.9
692
Not enough data
8.1
693
Not enough data
8.0
687
Agentic AI - Document Creation
Not enough data
7.9
262
Generative AI
Not enough data
8.3
787
Not enough data
8.3
784
Not enough data
8.0
782
Not enough data
7.8
287
Not enough data
8.2
286
Not enough data
8.0
282
Generative AI
8.1
14
Not enough data
8.1
14
Not enough data
7.9
14
Not enough data
Communication
8.4
29
Not enough data
8.1
31
Not enough data
8.4
31
Not enough data
7.8
27
Not enough data
7.4
26
Not enough data
Internal Use
8.2
28
Not enough data
7.9
25
Not enough data
7.2
25
Not enough data
8.3
27
Not enough data
7.5
23
Not enough data
7.9
26
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Note-Taking Software
Not enough data
7.9
74
Customizations
9.2
30
8.4
425
9.3
30
8.8
427
9.1
27
8.4
393
8.7
29
8.5
403
Growth
8.6
29
8.4
334
8.8
29
8.5
360
9.3
28
8.5
337
8.7
29
8.1
319
8.7
27
8.6
343
Content
9.1
29
8.9
387
8.9
30
8.8
401
8.9
27
8.7
397
8.7
29
8.4
142
Support
9.7
28
8.4
149
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GetResponse and Google Workspace are categorized as Website Builder
Unique Categories
GetResponse is categorized as SMS Marketing, Email Marketing, Email Template Builder, E-Commerce Personalization, Webinar, Landing Page Builders, Transactional Email, Live Chat, and Course Authoring
Google Workspace is categorized as Business Instant Messaging, Screen Sharing, Note-Taking Software, Spreadsheets, Presentation, Document Creation, Cloud Content Collaboration, Office Suites, Calendar, Email, Survey, and Video Conferencing
Reviews
Reviewers' Company Size
GetResponse
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Google Workspace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
21.0%
Health, Wellness and Fitness
7.0%
Internet
6.4%
Information Technology and Services
5.8%
Professional Training & Coaching
3.9%
Other
55.9%
Information Technology and Services
9.1%
Education Management
8.4%
Computer Software
7.8%
Marketing and Advertising
6.7%
Higher Education
5.1%
Other
62.9%
Alternatives
Discussions
What is GetResponse used for?
5 Comments
DT
Established in 1998, GetResponse is an email marketing platform that helps you collect email leads.
Over the years, GetResponse has evolved to become an...Read more
How much does GetResponse cost?
3 Comments
ZB
Getresponse - Email 1000 for 12 Months - 147.60 USDRead more
Is get response good?
3 Comments
JF
No, if you need to manage a large mailing list, this tool is no good. It will create a lot of headaches when you need to import your backups from a previous...Read more
Is there a way to see everyone all at once on the screen?
21 Comments
JB
Yes. On the bottom right, you'll see "Present your screen" and next to it "..." Those 3 dots give you access to screen settings. You can change to tile mode,...Read more
Is that possible to see the files from multiple Google accounts simultaneously?
17 Comments
JD
Yes. When a Google Drive document is shared to your Gmail, you can save it to your Drive. When you open the document, it will open in a separate tab. You...Read more
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