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At a Glance
Market Segments
Mid-Market (45.8% of reviews)
Small-Business (43.1% of reviews)
Entry-Level Pricing
$75.00 1 User Per Month
No pricing available
Geopointe
Star Rating
(283)4.3 out of 5
Market Segments
Mid-Market (45.8% of reviews)
Pros & Cons
Entry-Level Pricing
$75.00 1 User Per Month
Learn more about GeopointemHelpDesk
Star Rating
(145)4.0 out of 5
Market Segments
Small-Business (43.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about mHelpDeskSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Geopointe excels in its Data Visualization capabilities, scoring a remarkable 9.0, while mHelpDesk falls behind with a score of 8.3. Reviewers mention that Geopointe's ability to create visually appealing maps and charts significantly enhances their data analysis experience.
- Reviewers mention that Geopointe's Routing features, particularly the Dynamic Routing functionality, receive high praise with a score of 8.9, compared to mHelpDesk's more basic routing options. Users say this allows for more efficient route planning and time management in the field.
- G2 users highlight Geopointe's superior Reports Interface, which scored 8.8, as a key differentiator. Users on G2 report that the intuitive design and ease of generating reports make it a preferred choice over mHelpDesk, which lacks similar depth in reporting features.
- Users say that Geopointe's Map Design capabilities, scoring 8.7, provide a more robust mapping experience compared to mHelpDesk. Reviewers mention that the ability to customize maps and overlay data is a significant advantage for businesses that rely on geographic data.
- Reviewers mention that mHelpDesk offers better Ease of Use with a score of 8.3, compared to Geopointe's 8.0. Users report that mHelpDesk's user-friendly interface makes it easier for new users to adapt quickly, which is crucial for small businesses.
- Users report that Geopointe's Quality of Support is rated at 8.6, indicating a strong commitment to customer service, while mHelpDesk's score of 8.2 suggests room for improvement. Reviewers mention that responsive support is vital for businesses that need quick resolutions to technical issues.
Pricing
Entry-Level Pricing
Geopointe
Annual Plan
$75.00
1 User Per Month
Try Geopointe FREE for 15-days.
- All pricing documented above is per licensed Geopointe user
- Discounts are available for non-profit customers
- Discount tiers are available as user count increases
mHelpDesk
No pricing availableFree Trial
Geopointe
Free Trial is available
mHelpDesk
Free Trial is available
Ratings
Meets Requirements
8.6
251
8.2
113
Ease of Use
8.0
252
8.3
115
Ease of Setup
7.9
148
7.6
45
Ease of Admin
8.3
155
8.0
45
Quality of Support
8.6
225
8.2
114
Has the product been a good partner in doing business?
9.1
149
7.6
45
Product Direction (% positive)
7.8
252
7.0
113
Features by Category
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
8.6
14
Not enough data
8.6
15
Not enough data
8.1
16
Not enough data
9.0
16
Not enough data
Map Creation
8.8
17
Not enough data
8.3
16
Not enough data
8.1
15
Not enough data
8.1
15
Not enough data
Analysis
9.1
15
Not enough data
9.0
17
Not enough data
9.2
12
Not enough data
Cartography
8.7
35
Not enough data
8.8
30
Not enough data
8.3
31
Not enough data
8.9
32
Not enough data
Analysis
8.1
28
Not enough data
8.9
33
Not enough data
8.5
31
Not enough data
8.3
26
Not enough data
Reporting
8.3
31
Not enough data
8.8
26
Not enough data
8.7
25
Not enough data
Routing
8.6
25
Not enough data
8.7
31
Not enough data
8.7
30
Not enough data
Scheduling
8.6
28
Not enough data
8.6
29
Not enough data
8.5
26
Not enough data
9.0
28
Not enough data
Optimization
8.7
31
Not enough data
8.8
29
Not enough data
8.9
28
Not enough data
Analytics
8.6
28
Not enough data
8.7
23
Not enough data
8.5
24
Not enough data
Bill Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Territory Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Route Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presentation and Forms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Before the Job
Feature Not Available
8.0
57
Feature Not Available
7.9
53
8.4
46
8.1
53
Feature Not Available
7.9
52
On the Job
8.9
48
7.4
11
8.8
47
8.1
55
8.4
38
7.8
6
Feature Not Available
8.0
46
8.2
17
8.1
6
After the Job
8.5
55
8.1
56
8.5
56
8.0
47
Feature Not Available
8.1
42
8.9
58
8.1
38
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Geopointe and mHelpDesk are categorized as Field Service Management
Unique Categories
Geopointe is categorized as Route Planning, Field Sales, GIS, Salesforce AppExchange Apps, and Location Intelligence
mHelpDesk is categorized as Billing and Repair Shop
Reviews
Reviewers' Company Size
Geopointe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
mHelpDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
10.9%
Financial Services
6.6%
Computer Software
4.4%
Telecommunications
4.0%
Information Technology and Services
4.0%
Other
70.1%
Hospital & Health Care
10.0%
Education Management
9.2%
Utilities
6.2%
Real Estate
4.6%
Insurance
4.6%
Other
65.4%
Discussions
Does it work with custom fields?
1 Comment
SH
Geopointe works against any object as all objects are treated equally. In getting setup, you will specify where your location information resides and...Read more
Does Geopointe support multiple languages?
1 Comment
Official Response from Geopointe
Yes, Geopointe supports the following languages:
English (this is the default language for the...Read more
Is Geopointe a native Salesforce application?
1 Comment
Official Response from Geopointe
Yes, Geopointe is a 100% native app. It runs on the Salesforce platform. It does communicate with 3rd party services to complete its work and you can learn...Read more
mHelpDesk has no discussions with answers
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