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|Ease of Use|
|Ease of Setup|
|Ease of Admin|
|Quality of Support|
|Ease of Doing Business With|
|Product Direction (% positive)|
(50 or fewer emp.)
(> 1000 emp.)
Architecture & Planning
Mechanical or Industrial Engineering
Recreational Facilities and Services
|Most Helpful Favorable Review|
Administrator in Architecture & Planning
Nice interface. Allows end users to report directly.
I like that you can customize the reports in-house so you don't always have to wait for the help desk to respond
|Most Helpful Critical Review|
Administrator in Internet
Lists were somewhat cumbersome to work with, and we weren't able to divide projects into sprints.
The company has changed dramatically since the buyout. Most people that truly cared and "owned" the software are gone. Software support has deteriorated tremendously to the point where we do not even try to call most times anymore. Software assurance fees...
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