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Compare Genea Security and The Receptionist 
At a Glance
Market Segments
Mid-Market (59.6% of reviews)
Mid-Market (52.0% of reviews)
Entry-Level Pricing
No pricing available
$60.00 24 Employee Contacts Per Month
Genea Security
Star Rating
(94)4.4 out of 5
Market Segments
Mid-Market (59.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Genea SecurityThe Receptionist
Star Rating
(432)4.8 out of 5
Market Segments
Mid-Market (52.0% of reviews)
Pros & Cons
Entry-Level Pricing
$60.00 24 Employee Contacts Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that The Receptionist excels in user satisfaction, boasting a significantly higher overall score compared to Genea Security. Users appreciate its customizability and ease of use, with one reviewer noting how the system allows for easy visitor documentation and notifications to employees.
- According to verified reviews, The Receptionist has a much larger volume of feedback, with over 400 reviews compared to Genea Security's 94. This suggests that The Receptionist's performance and user experience are more consistently validated by a broader user base.
- Users say that The Receptionist's implementation process is notably smooth, with many highlighting the intuitive setup that makes getting started a breeze. In contrast, while Genea Security offers a user-friendly interface, some users still faced initial hurdles during installation, despite the helpful chat support.
- Reviewers mention that The Receptionist provides superior support quality, with a high rating for responsiveness and helpfulness. Users have praised the platform for its ability to notify employees of visitors, enhancing the overall visitor management experience.
- G2 reviewers highlight that The Receptionist's features, such as visitor check-in and QR code scanning, are particularly well-received, making the process efficient and user-friendly. Genea Security, while robust in access control, is noted for its complexity in programming, which may not be as straightforward for all users.
- According to recent feedback, The Receptionist's analytics and dashboard features are highly regarded, providing valuable insights for users. Genea Security, while offering a solid cloud-based platform, has received mixed reviews regarding its analytics capabilities, indicating room for improvement in this area.
Pricing
Entry-Level Pricing
Genea Security
No pricing availableThe Receptionist
Basic (1-24 Employee Contacts)
$60.00
24 Employee Contacts Per Month
All features are available on all pricing plans. One month free if paid annually.
- Unlimited Visitor Check-Ins
- Unlimited SMS and Email Notifications
- Unlimited iPads per Office Location (physical address)
Free Trial
Genea Security
No trial information availableThe Receptionist
Free Trial is available
Ratings
Meets Requirements
8.9
79
9.3
326
Ease of Use
9.0
80
9.5
328
Ease of Setup
8.8
60
9.3
313
Ease of Admin
9.3
68
9.5
308
Quality of Support
8.8
72
9.7
318
Has the product been a good partner in doing business?
9.2
63
9.6
307
Product Direction (% positive)
8.2
76
9.5
312
Features by Category
Data
8.9
17
Not enough data
9.6
22
Not enough data
8.8
19
Not enough data
Network
9.3
20
Not enough data
8.7
18
Not enough data
8.7
17
Not enough data
Logistics
8.8
19
Not enough data
8.6
18
Not enough data
8.5
16
Not enough data
Platform Basics
8.9
34
9.6
184
8.0
22
8.7
125
Not enough data
9.1
37
Not enough data
8.8
32
Not enough data
7.3
30
Not enough data
7.2
28
Not enough data
8.4
33
Platform Data
8.7
31
9.1
153
8.5
33
9.2
160
9.1
31
9.3
160
9.0
35
9.5
171
Platform Interoperability
8.9
30
9.6
165
8.3
31
9.5
169
Platform Additional Functionality
8.5
32
8.8
128
Additional Functionality - Visitor Management
Not enough data
8.0
29
Not enough data
5.9
25
Not enough data
8.2
28
Not enough data
6.7
26
Agentic AI - Visitor Management
Not enough data
6.9
13
Categories
Categories
Shared Categories
Genea Security and The Receptionist are categorized as Visitor Management
Unique Categories
Genea Security is categorized as Network Access Control (NAC) and Physical Security
The Receptionist has no unique categories
Reviews
Reviewers' Company Size
Genea Security
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
The Receptionist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.0%
Computer Software
17.0%
Financial Services
7.4%
Commercial Real Estate
7.4%
Computer & Network Security
5.3%
Other
45.7%
Mental Health Care
8.3%
Hospital & Health Care
7.1%
Manufacturing
4.7%
Aviation & Aerospace
3.8%
Automotive
3.5%
Other
72.6%
Alternatives
Discussions
What is Genea Access Control used for?
1 Comment
RA
Multi-location cloud system to control your offices doors and physical securityRead more
Genea Security has no more discussions with answers
Is receptionist software allow to integrate with third party application?
4 Comments
BM
Yes, you'll use Zapier as the integration component....Read more
Is support included?
3 Comments
BM
Yes, support is included.
" Do you charge for support?
Written by Jessica Marshall
Updated over a week ago
We will never charge you for support! We...Read more
Are all features included in the pricing?
3 Comments
BM
"All plans include all features." https://thereceptionist.com/pricing/Read more
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