Users report that Resolver excels in Visitor Check-In with a score of 9.2, making it a preferred choice for organizations that prioritize seamless visitor management. In contrast, Genea Security also offers a solid visitor management system but does not match the same level of user satisfaction.
Reviewers mention that Genea Security shines in Ease of Use with a score of 9.1, indicating that users find it more intuitive and user-friendly compared to Resolver, which has a score of 7.9. This makes Genea a better option for teams looking for a straightforward implementation.
G2 users highlight Resolver's strong Quality of Support with a score of 9.0, suggesting that users feel well-supported and valued. Conversely, Genea Security's support is rated slightly lower at 8.8, indicating room for improvement in customer service responsiveness.
Users on G2 report that Resolver's Risk Scoring feature, with a score of 6.3, is less effective compared to Genea Security's offerings, which may provide more robust risk assessment tools, making Genea a better choice for organizations focused on risk management.
Reviewers mention that Genea Security's Ease of Setup is rated at 8.8, significantly higher than Resolver's 7.1, which suggests that users find Genea easier to implement and integrate into their existing systems, reducing the time to value.
Users say that Resolver's Data Protection score of 8.8 indicates a strong commitment to safeguarding sensitive information, which is crucial for enterprises. In contrast, Genea Security's data protection features may not be as robust, making Resolver a more appealing option for organizations with stringent data security requirements.
Pricing
Entry-Level Pricing
Genea Security
No pricing available
Resolver
No pricing available
Free Trial
Genea Security
No trial information available
Resolver
No trial information available
Ratings
Meets Requirements
8.9
79
8.2
160
Ease of Use
9.0
80
7.9
165
Ease of Setup
8.8
60
7.2
141
Ease of Admin
9.3
68
7.3
127
Quality of Support
8.8
72
8.9
159
Has the product been a good partner in doing business?
Instead of waiting for the next audit results, Resolver enables real-time visibility on an organization's preparedness/compliance by integrating historical...Read more
Why Resolver Risk Assessment?
1 Comment
MG
It user friendly and ease to track incident and complaints. Read more
What do you like most about Resolver for risk management, and what could be improved?
1 Comment
NM
Yes, I like to use this software as a risk management solution provider.Read more
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