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At a Glance
Market Segments
Mid-Market (49.6% of reviews)
Small-Business (95.7% of reviews)
Entry-Level Pricing
Free Trial
Free
Gem
Star Rating
(258)4.8 out of 5
Market Segments
Mid-Market (49.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 5 pricing plansUpwork
Star Rating
(2,968)4.5 out of 5
Market Segments
Small-Business (95.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 2 pricing plansGem vs Upwork
When assessing the two solutions, reviewers found Gem easier to use, set up, and administer. Reviewers also preferred doing business with Gem overall.
- Reviewers felt that Gem meets the needs of their business better than Upwork.
- When comparing quality of ongoing product support, reviewers felt that Gem is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Gem over Upwork.
Pricing
Entry-Level Pricing
Gem
Gem for Staffing Agencies
Free Trial
Purpose-built plans for recruiting firms.
Start 7-Day Trial. Prices start at $99/user/month
- All-in-one: ATS, CRM, Sourcing, Scheduling, and Analytics
- Email-finding credits per user monthly with 90%+ success rate (work & personal emails)
- 1-click add across 30+ social platforms
Upwork
Marketplace
Free
Marketplace is designed for small and growing businesses that need fast, flexible access to top talent. Post a job for free and get proposals from skilled freelancers in 125+ categories and 10,000+ specialties within 24 hours. With trusted ratings, AI-enhanced matching, and flexible contracts, Marketplace is the easiest way to get started on Upwork.
Sign up for free today.*
- Upwork’s global freelance marketplace
- Access to AI-powered features
- Collaboration and project tracking tools
Free Trial
Gem
Free Trial is available
Upwork
Free Trial is available
Ratings
Meets Requirements
9.1
177
8.8
2,278
Ease of Use
9.2
180
8.9
2,327
Ease of Setup
9.3
52
8.9
1,554
Ease of Admin
9.2
34
8.8
630
Quality of Support
9.5
163
8.2
2,038
Has the product been a good partner in doing business?
9.7
34
8.7
636
Product Direction (% positive)
9.5
155
7.3
2,154
Features by Category
Platform Basics
9.0
32
Not enough data
9.2
36
Not enough data
9.4
38
Not enough data
Platform Data
8.8
31
Not enough data
8.7
38
Not enough data
Platform Content
9.3
35
Not enough data
8.4
27
Not enough data
8.3
12
Not enough data
Platform Additional Functionality
8.9
100
|
Verified
Not enough data
8.4
29
Not enough data
9.0
84
|
Verified
Not enough data
8.9
28
Not enough data
9.4
8
Not enough data
Platform
8.6
67
|
Verified
Not enough data
8.9
64
|
Verified
Not enough data
8.5
55
Not enough data
8.8
60
|
Verified
Not enough data
8.9
62
|
Verified
Not enough data
8.7
29
Not enough data
8.9
64
|
Verified
Not enough data
9.1
66
|
Verified
Not enough data
Basics
9.1
91
Not enough data
8.8
81
Not enough data
9.0
90
Not enough data
Additional Functionality
9.0
91
Not enough data
8.8
71
Not enough data
Feature Not Available
Not enough data
Content
9.2
90
Not enough data
8.6
70
Not enough data
Recruiting and Onboarding
8.9
100
|
Verified
Not enough data
8.0
69
Not enough data
9.0
84
|
Verified
Not enough data
Platform
8.6
67
|
Verified
Not enough data
8.9
64
|
Verified
Not enough data
8.5
55
Not enough data
8.8
60
|
Verified
Not enough data
8.9
62
|
Verified
Not enough data
8.7
29
Not enough data
8.9
64
|
Verified
Not enough data
9.1
66
|
Verified
Not enough data
Platform Basics
8.9
38
Not enough data
9.1
43
Not enough data
9.0
42
Not enough data
9.2
42
Not enough data
Platform Data
8.4
40
Not enough data
9.0
44
Not enough data
8.9
41
Not enough data
9.0
42
Not enough data
Platform Functionality
8.9
46
Not enough data
Feature Not Available
Not enough data
8.5
43
Not enough data
Feature Not Available
Not enough data
9.0
45
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Talent Intelligence
9.3
5
Not enough data
Feature Not Available
Not enough data
9.3
5
Not enough data
Feature Not Available
Not enough data
Platform Functionality
8.9
100
|
Verified
Not enough data
8.4
29
Not enough data
8.0
69
Not enough data
9.0
84
|
Verified
Not enough data
Agentic AI - Recruiting Automation
9.4
8
Not enough data
9.4
9
Not enough data
9.1
9
Not enough data
Feature Not Available
Not enough data
9.4
9
Not enough data
9.1
9
Not enough data
Feature Not Available
Not enough data
Platform
8.6
67
|
Verified
Not enough data
8.9
64
|
Verified
Not enough data
8.5
55
Not enough data
8.8
60
|
Verified
Not enough data
8.9
62
|
Verified
Not enough data
8.7
29
Not enough data
8.9
64
|
Verified
Not enough data
9.1
66
|
Verified
Not enough data
Platform Basics
Not enough data
8.8
55
Not enough data
7.9
56
Not enough data
8.3
59
Generative AI
Not enough data
6.7
54
Platform Performance
Not enough data
7.2
56
Not enough data
8.5
59
Not enough data
8.2
55
Platform Content
Not enough data
8.3
58
Not enough data
8.1
56
Not enough data
8.2
57
Not enough data
8.3
56
Not enough data
8.2
56
Platform Additional Functionality
Not enough data
8.2
56
Not enough data
8.6
56
Not enough data
8.2
56
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Feature Not Available
Not enough data
9.0
5
Not enough data
Feature Not Available
Not enough data
Sourcing
9.3
24
Not enough data
8.9
22
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
10.0
5
Not enough data
Candidate Management - Applicant Tracking System
8.7
24
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
Platform
8.6
67
|
Verified
Not enough data
8.9
64
|
Verified
Not enough data
8.5
55
Not enough data
8.8
60
|
Verified
Not enough data
8.9
62
|
Verified
Not enough data
8.7
29
Not enough data
8.9
64
|
Verified
Not enough data
9.1
66
|
Verified
Not enough data
AI - Applicant Tracking Systems (ATS)
9.0
5
Not enough data
8.7
5
Not enough data
Feature Not Available
Not enough data
Hiring
Not enough data
7.1
1456
Not enough data
8.8
1851
Not enough data
8.5
1749
Not enough data
8.8
1826
Project Management
Not enough data
7.2
1046
Not enough data
8.1
1674
Not enough data
Feature Not Available
Not enough data
7.7
1579
Payment
Not enough data
8.8
1826
Not enough data
9.3
1854
Not enough data
8.1
1464
Not enough data
8.5
1579
Categories
Categories
Shared Categories
Gem and Upwork share no categories
Unique Categories
Gem is categorized as Talent Intelligence, Applicant Tracking Systems (ATS), Candidate Relationship Management, Recruiting Automation, Diversity Recruiting, and SAP Store
Upwork is categorized as Freelancer Management Systems and Freelance Platforms
Reviews
Reviewers' Company Size
Gem
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Upwork
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
26.4%
Staffing and Recruiting
21.1%
Information Technology and Services
12.8%
Financial Services
6.2%
Internet
3.7%
Other
29.8%
Marketing and Advertising
15.2%
Information Technology and Services
9.4%
Computer Software
9.3%
Writing and Editing
7.0%
Graphic Design
4.9%
Other
54.3%
Discussions
Gem has no discussions with answers
Is Upwork better or Fiverr?
3 Comments
BG
UpworkRead more
What is Upwork platform?
2 Comments
CN
Simple one word will give you option to get business from world clientsRead more
As a new user of Upwork, how can I effectively use its proposal bidding system to increase my chances of winning projects?
2 Comments
PS
Describe your expertise and show some samples. Try to bid first. Deliver projects on time. Be pricing competitive. Then done. You will grow soon.Read more
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