# Gem vs Untapped Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Gem excels in user satisfaction, boasting a higher overall rating compared to Untapped. Users appreciate its **intuitive interface** and seamless integration with ATS systems, which allows for efficient management of hiring pipelines.
- **Users say** that Gem's ease of use is a standout feature, with many highlighting how it centralizes candidate sourcing from multiple channels. One user noted, "Gem is an excellent sourcing tool that centralizes all your hiring pipelines in one place," making it a preferred choice for those looking for a comprehensive solution.
- **Reviewers mention** that while Untapped offers valuable features for diversity recruiting, such as effective filters for finding diverse candidates, it struggles with overall user satisfaction compared to Gem. Users have praised Untapped's **Communities function** for maintaining candidate engagement, but the platform's lower ratings indicate room for improvement.
- **According to verified reviews** , Gem's implementation process is notably quick and user-friendly, with many users appreciating the **intuitive onboarding wizard**. In contrast, Untapped has not received similar feedback regarding setup, which may pose challenges for new users.
- **Users highlight** Gem's exceptional support quality, with a score that reflects its responsiveness and helpfulness. One reviewer noted, "Gem has been a good partner in doing business," showcasing the platform's commitment to customer service, while Untapped's support ratings suggest it may not meet the same level of user expectations.
- **Reviewers indicate** that Gem's performance in job description management is significantly better than Untapped's, with users praising its ability to create personalized job postings. This feature is crucial for attracting the right candidates, whereas Untapped's lower score in this area suggests it may not provide the same level of customization.



| | Gem | Untapped | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 282 | 19 | 
| **Largest Market Segment** | Mid-Market (49.2% of reviews) | Enterprise (63.2% of reviews) | 
| **Entry Level Price** | Free Trial | Contact us  | 

---
## Top Pros & Cons

### Gem

Pros:
- Ease of Use (23 reviews)
- Efficiency (16 reviews)

Cons:
- Integration Issues (8 reviews)
- Expensive (7 reviews)

### Untapped

**Not enough data**

---
## Ratings Comparison
| Rating | Gem | Untapped | 
|---|---|---|
  | **Meets Requirements** | 9.0 (184 reviews) | 7.9 (14 reviews) | 
  | **Ease of Use** | 9.2 (187 reviews) | 8.5 (14 reviews) | 
  | **Ease of Setup** | 9.2 (56 reviews) | Not enough data | 
  | **Ease of Admin** | 9.1 (37 reviews) | Not enough data | 
  | **Quality of Support** | 9.4 (170 reviews) | 8.5 (14 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (36 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 9.3 (160 reviews) | 8.9 (11 reviews) | 

---
## Pricing

### Gem

#### Entry-Level Pricing

Plan: Gem for Staffing Agencies

Price: Free Trial

Description: Purpose-built plans for recruiting firms.

Start 7-Day Trial. Prices start at $99/user/month

Key Features:
- All-in-one: ATS, CRM, Sourcing, Scheduling, and Analytics
- Email-finding credits per user monthly with 90%+ success rate (work & personal emails)
- 1-click add across 30+ social platforms

[Browse all 5 editions](https://www.g2.com/products/gem/pricing)

#### Free Trial

Yes

### Untapped

#### Entry-Level Pricing

Plan: Custom Pricing & Packaging 

Price: Contact us 


[Learn more about Untapped](https://www.g2.com/products/untapped-untapped/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Diversity Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Gem** | 8.9/10 | 149 |
| **Untapped** | 7.7/10 | 8 |

#### Platform Basics

| Feature | Gem | Untapped | 
|---|---|---|
| **Interoperability** | 9.0 (32 reviews) | Not enough data | 
| **Performance** | 9.2 (36 reviews) | 8.0 (5 reviews) | 
| **Reporting** | 9.4 (38 reviews) | Not enough data | 

#### Platform Data

| Feature | Gem | Untapped | 
|---|---|---|
| **Platform Search** | 8.8 (31 reviews) | 8.3 (5 reviews) | 
| **Visualization** | 8.7 (38 reviews) | Not enough data | 

#### Platform Content

| Feature | Gem | Untapped | 
|---|---|---|
| **Automation** | 9.3 (35 reviews) | Not enough data | 
| **Content Creation** | 8.4 (27 reviews) | Not enough data | 
| **Content Library** | 8.3 (12 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Gem | Untapped | 
|---|---|---|
| **Sourcing and Candidate Identification** | 8.9 (101 reviews) ✓ Verified | Not enough data | 
| **Job Posting** | 8.3 (28 reviews) | Not enough data | 
| **Applicant Tracking** | 9.0 (86 reviews) ✓ Verified | Not enough data | 
| **Unbiased Sourcing** | 8.9 (28 reviews) | Feature Not Available | 
| **Job Description Management** | 9.4 (8 reviews) | 6.7 (5 reviews) | 

#### Platform

| Feature | Gem | Untapped | 
|---|---|---|
| **Customization ** | 8.5 (66 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.9 (63 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.5 (54 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.8 (59 reviews) ✓ Verified | Not enough data | 
| **Performance** | 8.9 (61 reviews) ✓ Verified | Not enough data | 
| **Mobility** | 8.7 (29 reviews) | Not enough data | 
| **Reporting** | 8.9 (63 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 9.1 (65 reviews) ✓ Verified | Not enough data | 

### Candidate Relationship Management

| Product | Score | Reviews |
|---|---|---|
| **Gem** | 8.8/10 | 152 |
| **Untapped** | N/A | N/A |

#### Basics

| Feature | Gem | Untapped | 
|---|---|---|
| **Reporting** | 9.1 (91 reviews) | Not enough data | 
| **Interoperability** | 8.8 (81 reviews) | Not enough data | 
| **Performance** | 9.0 (90 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Gem | Untapped | 
|---|---|---|
| **Dashboard** | 9.0 (90 reviews) | Not enough data | 
| **Cloud** | 8.8 (70 reviews) | Not enough data | 
| **Mobility** | Feature Not Available | Not enough data | 

#### Content

| Feature | Gem | Untapped | 
|---|---|---|
| **Automation** | 9.2 (90 reviews) | Not enough data | 
| **File Sharing** | 8.6 (69 reviews) | Not enough data | 

#### Recruiting and Onboarding

| Feature | Gem | Untapped | 
|---|---|---|
| **Sourcing and Candidate Identification** | 8.9 (101 reviews) ✓ Verified | Not enough data | 
| **Interview Scheduling** | 8.0 (68 reviews) | Not enough data | 
| **Applicant Tracking** | 9.0 (86 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Gem | Untapped | 
|---|---|---|
| **Customization ** | 8.5 (66 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.9 (63 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.5 (54 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.8 (59 reviews) ✓ Verified | Not enough data | 
| **Performance** | 8.9 (61 reviews) ✓ Verified | Not enough data | 
| **Mobility** | 8.7 (29 reviews) | Not enough data | 
| **Reporting** | 8.9 (63 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 9.1 (65 reviews) ✓ Verified | Not enough data | 

### Talent Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Gem** | 9.0/10 | 53 |
| **Untapped** | N/A | N/A |

#### Platform Basics

| Feature | Gem | Untapped | 
|---|---|---|
| **Interoperability** | 8.9 (39 reviews) | Not enough data | 
| **Performance** | 9.1 (44 reviews) | Not enough data | 
| **Self-service** | 9.0 (42 reviews) | Not enough data | 
| **Automation** | 9.2 (43 reviews) | Not enough data | 

#### Platform Data

| Feature | Gem | Untapped | 
|---|---|---|
| **Platform Search** | 8.4 (41 reviews) | Not enough data | 
| **Dashboard** | 9.0 (44 reviews) | Not enough data | 
| **Alerts and Notifications** | 8.9 (42 reviews) | Not enough data | 
| **Analytics** | 9.0 (43 reviews) | Not enough data | 

#### Platform Functionality

| Feature | Gem | Untapped | 
|---|---|---|
| **Dashboard** | 8.9 (48 reviews) | Not enough data | 
| **Talent Management** | Feature Not Available | Not enough data | 
| **Diversity** | 8.5 (44 reviews) | Not enough data | 
| **Add-on** | Feature Not Available | Not enough data | 
| **Talent Acquisition** | 9.0 (45 reviews) | Not enough data | 
| **Proctoring** | Feature Not Available | Not enough data | 
| **Assessments** | Feature Not Available | Not enough data | 

#### Agentic AI - Talent Intelligence

| Feature | Gem | Untapped | 
|---|---|---|
| **Multi-step Planning** | 9.3 (5 reviews) | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | 9.3 (5 reviews) | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Recruiting Automation

| Product | Score | Reviews |
|---|---|---|
| **Gem** | 8.9/10 | 151 |
| **Untapped** | N/A | N/A |

#### Platform Functionality

| Feature | Gem | Untapped | 
|---|---|---|
| **Sourcing and Candidate Identification** | 8.9 (101 reviews) ✓ Verified | Not enough data | 
| **Job Posting** | 8.3 (28 reviews) | Not enough data | 
| **Interview Scheduling** | 8.0 (68 reviews) | Not enough data | 
| **Applicant Tracking** | 9.0 (86 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Recruiting Automation

| Feature | Gem | Untapped | 
|---|---|---|
| **Autonomous Task Execution** | 9.6 (8 reviews) | Not enough data | 
| **Multi-step Planning** | 9.4 (8 reviews) | Not enough data | 
| **Cross-system Integration** | 8.7 (9 reviews) | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | 9.4 (8 reviews) | Not enough data | 
| **Proactive Assistance** | 9.2 (8 reviews) | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

#### Platform

| Feature | Gem | Untapped | 
|---|---|---|
| **Customization ** | 8.5 (66 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.9 (63 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.5 (54 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.8 (59 reviews) ✓ Verified | Not enough data | 
| **Performance** | 8.9 (61 reviews) ✓ Verified | Not enough data | 
| **Mobility** | 8.7 (29 reviews) | Not enough data | 
| **Reporting** | 8.9 (63 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 9.1 (65 reviews) ✓ Verified | Not enough data | 

### Job Search Sites

| Product | Score | Reviews |
|---|---|---|
| **Gem** | N/A | N/A |
| **Untapped** | 7.8/10 | 6 |

#### Platform Basics

| Feature | Gem | Untapped | 
|---|---|---|
| **Reporting** | Not enough data | 8.3 (5 reviews) | 
| **Interoperability** | Not enough data | 6.3 (5 reviews) | 
| **Performance** | Not enough data | 8.7 (5 reviews) | 

#### Platform Content

| Feature | Gem | Untapped | 
|---|---|---|
| **Automation** | Not enough data | 6.7 (5 reviews) | 
| **Search Tools** | Not enough data | 8.3 (5 reviews) | 
| **Posting Tools** | Not enough data | 9.3 (5 reviews) | 

#### Platform Additional Functionality

| Feature | Gem | Untapped | 
|---|---|---|
| **Dashboard** | Not enough data | 8.7 (5 reviews) | 
| **Mobility** | Not enough data | Not enough data | 
| **Payment** | Not enough data | Feature Not Available | 
| **Portal** | Not enough data | Not enough data | 
| **Marketing Tools** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | 6.0 (5 reviews) | 

#### Platform

| Feature | Gem | Untapped | 
|---|---|---|
| **Customization ** | 8.5 (66 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.9 (63 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.5 (54 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.8 (59 reviews) ✓ Verified | Not enough data | 
| **Performance** | 8.9 (61 reviews) ✓ Verified | Not enough data | 
| **Mobility** | 8.7 (29 reviews) | Not enough data | 
| **Reporting** | 8.9 (63 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 9.1 (65 reviews) ✓ Verified | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Gem** | N/A | N/A |
| **Untapped** | N/A | N/A |

#### Generative AI

| Feature | Gem | Untapped | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Gem** | N/A | N/A |
| **Untapped** | N/A | N/A |

#### Generative AI

| Feature | Gem | Untapped | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **Gem** | N/A | N/A |
| **Untapped** | N/A | N/A |

#### Generative AI

| Feature | Gem | Untapped | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Gem** | N/A | N/A |
| **Untapped** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Gem | Untapped | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Applicant Tracking Systems (ATS)

| Product | Score | Reviews |
|---|---|---|
| **Gem** | 8.8/10 | 89 |
| **Untapped** | N/A | N/A |

#### Agentic AI - Applicant Tracking Systems (ATS)

| Feature | Gem | Untapped | 
|---|---|---|
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

#### Sourcing

| Feature | Gem | Untapped | 
|---|---|---|
| **Candidate Search** | 9.4 (23 reviews) | Not enough data | 
| **Career Page Configuration** | 9.0 (21 reviews) | Not enough data | 
| **Social Sourcing** | Not enough data | Not enough data | 
| **Job Posting** | Not enough data | Not enough data | 
| **Candidate Sourcing Metrics** | Not enough data | Not enough data | 

#### Candidate Management - Applicant Tracking System

| Feature | Gem | Untapped | 
|---|---|---|
| **Candidate Evaluations** | 8.5 (24 reviews) | Not enough data | 
| **Applicant Data Management** | Not enough data | Not enough data | 
| **Hiring Processes Tracking** | 8.3 (5 reviews) | Not enough data | 
| **Automated Resume Parsing** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Candidate-Facing Statuses** | Not enough data | Not enough data | 
| **Workflow Building** | Not enough data | Not enough data | 

#### Platform

| Feature | Gem | Untapped | 
|---|---|---|
| **Customization ** | 8.5 (66 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.9 (63 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.5 (54 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.8 (59 reviews) ✓ Verified | Not enough data | 
| **Performance** | 8.9 (61 reviews) ✓ Verified | Not enough data | 
| **Mobility** | 8.7 (29 reviews) | Not enough data | 
| **Reporting** | 8.9 (63 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 9.1 (65 reviews) ✓ Verified | Not enough data | 

#### AI - Applicant Tracking Systems (ATS)

| Feature | Gem | Untapped | 
|---|---|---|
| **Predictive Insights** | Not enough data | Not enough data | 
| **AI Job Description** | Not enough data | Not enough data | 
| **Chatbot** | Feature Not Available | Not enough data | 

### Recruitment Marketing

| Product | Score | Reviews |
|---|---|---|
| **Gem** | N/A | N/A |
| **Untapped** | N/A | N/A |

#### Platform Basics

| Feature | Gem | Untapped | 
|---|---|---|
| **Interoperability** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### Platform Content

| Feature | Gem | Untapped | 
|---|---|---|
| **Digital Strategy** | Not enough data | Not enough data | 
| **Candidate Relationship Management** | Not enough data | Not enough data | 
| **Employer Branding** | Not enough data | Not enough data | 
| **Social Recruiting** | Not enough data | Not enough data | 

#### Platform Performance

| Feature | Gem | Untapped | 
|---|---|---|
| **Automation** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Gem | Untapped | 
|---|---|---|
| **Dashboard** | Not enough data | Not enough data | 
| **Mobility** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Candidate Relationship Management Software](https://www.g2.com/categories/candidate-relationship-management), [Recruiting Automation Software](https://www.g2.com/categories/recruiting-automation), [Diversity Recruiting Software](https://www.g2.com/categories/diversity-recruiting)

**Unique to Gem (3):** [Talent Intelligence Software](https://www.g2.com/categories/talent-intelligence), [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats), [SAP Store Software](https://www.g2.com/categories/sap-store)

**Unique to Untapped (2):** [Job Search Sites](https://www.g2.com/categories/job-search-sites), [Recruitment Marketing Platforms](https://www.g2.com/categories/recruitment-marketing)


---
## Reviewer Demographics

### By Company Size

| Segment | Gem | Untapped | 
|---|---|---|
| **Small-Business** | 26.7% | 5.3% | 
| **Mid-Market** | 49.2% | 31.6% | 
| **Enterprise** | 24.0% | 63.2% | 

### By Industry

#### Gem

- **Computer Software:** 26.1%
- **Staffing and Recruiting:** 20.9%
- **Information Technology and Services:** 12.9%
- **Financial Services:** 6.0%
- **Human Resources:** 3.6%
- **Internet:** 3.6%
- **Hospital & Health Care:** 2.8%
- **Mental Health Care:** 2.8%
- **Health, Wellness and Fitness:** 2.0%
- **Computer Games:** 1.6%
- **Other:** 17.7%

#### Untapped

- **Computer Software:** 47.4%
- **Information Technology and Services:** 15.8%
- **Telecommunications:** 10.5%
- **Entertainment:** 10.5%
- **Research:** 5.3%
- **Financial Services:** 5.3%
- **Design:** 5.3%

---
## Alternatives

### Alternatives to Gem

- [hireEZ](https://www.g2.com/products/hireez/reviews) — 4.6/5 stars (264 reviews)
- [SeekOut](https://www.g2.com/products/seekout/reviews) — 4.5/5 stars (759 reviews)
- [Lever](https://www.g2.com/products/lever/reviews) — 4.3/5 stars (2114 reviews)
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- [Beamery](https://www.g2.com/products/beamery/reviews) — 4.1/5 stars (158 reviews)
- [Phenom Applied AI](https://www.g2.com/products/phenom-applied-ai/reviews) — 4.3/5 stars (430 reviews)
- [Eightfold AI](https://www.g2.com/products/eightfold-ai/reviews) — 4.2/5 stars (207 reviews)
- [SourceWhale](https://www.g2.com/products/sourcewhale/reviews) — 4.8/5 stars (267 reviews)
- [LinkedIn Recruiter](https://www.g2.com/products/linkedin-recruiter/reviews) — 4.5/5 stars (436 reviews)
- [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) — 4.1/5 stars (1649 reviews)

### Alternatives to Untapped

- [SeekOut](https://www.g2.com/products/seekout/reviews) — 4.5/5 stars (759 reviews)
- [LinkedIn Job Search](https://www.g2.com/products/linkedin-job-search/reviews) — 4.5/5 stars (1252 reviews)
- [Jobvite](https://www.g2.com/products/jobvite/reviews) — 4.0/5 stars (663 reviews)
- [Greenhouse](https://www.g2.com/products/greenhouse/reviews) — 4.4/5 stars (3896 reviews)
- [Lever](https://www.g2.com/products/lever/reviews) — 4.3/5 stars (2114 reviews)
- [Indeed Hiring Platform](https://www.g2.com/products/indeed-hiring-platform/reviews) — 4.3/5 stars (685 reviews)
- [ICIMS](https://www.g2.com/products/icims/reviews) — 4.2/5 stars (987 reviews)
- [Oracle Talent Management Cloud (formerly Taleo)](https://www.g2.com/products/oracle-talent-management-cloud-formerly-taleo/reviews) — 3.4/5 stars (360 reviews)
- [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) — 4.1/5 stars (1649 reviews)
- [Ceipal ATS](https://www.g2.com/products/ceipal-ats/reviews) — 4.7/5 stars (1496 reviews)

---
## Top Discussions

### Gem

No discussions available for this product.

### Untapped

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gem-vs-untapped-untapped)