Compare Gem and Tracker
At a Glance
Market Segments
Mid-Market (49.4% of reviews)
Small-Business (82.4% of reviews)
Entry-Level Pricing
Free Trial
Contact Us 1 user/month Per Year
Gem
Star Rating
(281)4.7 out of 5
Market Segments
Mid-Market (49.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 5 pricing plans
Tracker
Star Rating
(135)4.6 out of 5
Market Segments
Small-Business (82.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 user/month Per Year
Browse all 3 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gem excels in overall user satisfaction, reflected in its higher G2 Score compared to Tracker. Users appreciate Gem's ability to centralize hiring pipelines, making it easier to manage candidates from various sources efficiently.
- Users say that Tracker is particularly beneficial for small businesses, with many praising its seamless integration of information workflows. One user highlighted how Tracker enhances efficiency by automating various tasks, which is crucial for daily operations.
- Reviewers mention that Gem's ease of use is a standout feature, especially when it comes to managing gift card renewals. This user-friendly aspect is a significant advantage for teams looking to streamline their hiring processes without a steep learning curve.
- According to verified reviews, Tracker's customer support receives high marks, with users noting quick and effective responses to their inquiries. One user shared a positive experience with the support team, emphasizing their helpfulness in resolving issues promptly.
- G2 reviewers highlight that while both products offer solid features, Gem's integration capabilities with ATS systems are particularly praised. Users find that this integration simplifies tracking and reviewing candidates, making the hiring process more cohesive.
- Users report that Tracker, while effective for small businesses, may face challenges in scalability for larger organizations. Some users expressed a desire for more advanced features that could cater to a broader range of business needs, which Gem seems to address more effectively.
Pricing
Entry-Level Pricing
Gem
Gem for Staffing Agencies
Free Trial
Purpose-built plans for recruiting firms.
Start 7-Day Trial. Prices start at $99/user/month
- All-in-one: ATS, CRM, Sourcing, Scheduling, and Analytics
- Email-finding credits per user monthly with 90%+ success rate (work & personal emails)
- 1-click add across 30+ social platforms
Tracker
Pro
Contact Us
1 user/month Per Year
INCLUDING ALL CORE FEATURES
- All Core CRM & ATS
- Back Office Features
- Live Client Support
Free Trial
Gem
Free Trial is available
Tracker
Free Trial is available
Ratings
Meets Requirements
9.0
184
9.0
116
Ease of Use
9.2
187
9.0
117
Ease of Setup
9.2
56
8.8
73
Ease of Admin
9.1
37
8.8
70
Quality of Support
9.4
170
9.5
114
Has the product been a good partner in doing business?
9.5
36
9.3
70
Product Direction (% positive)
9.3
160
9.5
115
Features by Category
Platform Basics
9.0
32
Not enough data
9.2
36
Not enough data
9.4
38
Not enough data
Platform Data
8.8
31
Not enough data
8.7
38
Not enough data
Platform Content
9.3
35
Not enough data
8.4
27
Not enough data
8.3
12
Not enough data
Platform Additional Functionality
8.9
101
|
Verified
8.7
46
8.3
28
8.5
41
9.0
86
|
Verified
8.8
53
8.9
28
Not enough data
9.4
8
Not enough data
Platform
8.5
66
|
Verified
8.7
61
8.9
63
|
Verified
8.3
53
8.5
54
8.5
46
8.8
59
|
Verified
8.9
58
8.9
61
|
Verified
8.8
62
8.7
29
8.2
53
8.9
63
|
Verified
8.6
61
9.1
65
|
Verified
8.6
60
Basics
9.1
91
Not enough data
8.8
81
Not enough data
9.0
90
Not enough data
Additional Functionality
9.0
90
Not enough data
8.8
70
Not enough data
Feature Not Available
Not enough data
Content
9.2
90
Not enough data
8.6
69
Not enough data
Recruiting and Onboarding
8.9
101
|
Verified
8.7
46
8.0
68
8.4
45
9.0
86
|
Verified
8.8
53
Platform
8.5
66
|
Verified
8.7
61
8.9
63
|
Verified
8.3
53
8.5
54
8.5
46
8.8
59
|
Verified
8.9
58
8.9
61
|
Verified
8.8
62
8.7
29
8.2
53
8.9
63
|
Verified
8.6
61
9.1
65
|
Verified
8.6
60
Platform Basics
8.9
39
Not enough data
9.1
44
Not enough data
9.0
42
Not enough data
9.2
43
Not enough data
Platform Data
8.4
41
Not enough data
9.0
44
Not enough data
8.9
42
Not enough data
9.0
43
Not enough data
Platform Functionality
8.9
48
Not enough data
Feature Not Available
Not enough data
8.5
44
Not enough data
Feature Not Available
Not enough data
9.0
45
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Talent Intelligence
9.3
5
Not enough data
Feature Not Available
Not enough data
9.3
5
Not enough data
Feature Not Available
Not enough data
Platform Functionality
8.9
101
|
Verified
8.7
46
8.3
28
8.5
41
8.0
68
8.4
45
9.0
86
|
Verified
8.8
53
Agentic AI - Recruiting Automation
9.6
8
Not enough data
9.4
8
Not enough data
8.7
9
Not enough data
Feature Not Available
Not enough data
9.4
8
Not enough data
9.2
8
Not enough data
Feature Not Available
Not enough data
Platform
8.5
66
|
Verified
8.7
61
8.9
63
|
Verified
8.3
53
8.5
54
8.5
46
8.8
59
|
Verified
8.9
58
8.9
61
|
Verified
8.8
62
8.7
29
8.2
53
8.9
63
|
Verified
8.6
61
9.1
65
|
Verified
8.6
60
Candidate Management
Not enough data
8.5
26
|
Verified
Not enough data
8.9
28
|
Verified
Not enough data
8.4
27
|
Verified
Not enough data
8.7
26
|
Verified
Not enough data
8.5
25
|
Verified
Communication
Not enough data
8.5
25
|
Verified
Not enough data
8.8
27
|
Verified
Not enough data
9.0
28
|
Verified
Onboarding
Not enough data
8.2
25
|
Verified
Not enough data
7.8
23
Analytics
Not enough data
8.3
26
|
Verified
Not enough data
8.3
29
|
Verified
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
Not enough data
6.4
12
Recruitment Platform - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Recruitment AI - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Sourcing
9.4
23
8.5
82
9.0
21
8.4
68
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
8.5
24
8.5
70
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.5
66
|
Verified
8.7
61
8.9
63
|
Verified
8.3
53
8.5
54
8.5
46
8.8
59
|
Verified
8.9
58
8.9
61
|
Verified
8.8
62
8.7
29
8.2
53
8.9
63
|
Verified
8.6
61
9.1
65
|
Verified
8.6
60
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Platform Basics
Not enough data
8.2
24
Not enough data
8.8
28
Not enough data
8.5
24
Platform Content
Not enough data
8.3
23
Not enough data
8.8
25
Not enough data
8.9
24
Not enough data
8.3
23
Platform Performance
Not enough data
8.5
26
Not enough data
8.3
25
Not enough data
8.4
28
Platform Additional Functionality
Not enough data
8.5
27
Not enough data
8.3
27
Categories
Categories
Shared Categories
Gem and Tracker are categorized as Applicant Tracking Systems (ATS) and Recruiting Automation
Unique Categories
Gem is categorized as Talent Intelligence, Candidate Relationship Management, Diversity Recruiting, and SAP Store
Reviews
Reviewers' Company Size
Gem
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tracker
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
26.1%
Staffing and Recruiting
20.9%
Information Technology and Services
12.9%
Financial Services
6.0%
Human Resources
3.6%
Other
30.5%
Staffing and Recruiting
66.4%
Information Technology and Services
12.2%
Legal Services
2.3%
Human Resources
2.3%
Construction
1.5%
Other
15.3%
Alternatives
Discussions
Gem has no discussions with answers
Is the system reliable? Is there any downtime?
3 Comments
Official Response from Tracker
According to our client contracts, we ensure that the platform is available 99.8% of the time during each calendar month. All upgrades are performed outside...Read more
Will the dashboards ever become interactive?
1 Comment
VT
they have a new release with many upgrades as of a couple of weeks ago. You might go back and double check. Not sure exactly what you are looking for in...Read more
How do you keep customer’s data safe?
1 Comment
Official Response from Tracker
We host all of our data with Microsoft Azure, who is an enterprise grade, best in class, data hosting company.Read more
