Compare Gem and SFX CRM 
At a Glance
Market Segments
Mid-Market (50.4% of reviews)
Enterprise (71.4% of reviews)
Entry-Level Pricing
Free Trial
No pricing available
Gem
Star Rating
(269)4.7 out of 5
Market Segments
Mid-Market (50.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 5 pricing plansSFX CRM
Star Rating
(21)3.6 out of 5
Market Segments
Enterprise (71.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SFX CRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gem excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Symphony Talent. Users appreciate its intuitive interface and seamless integration with ATS systems, which allows for efficient management of hiring pipelines.
- According to verified reviews, Symphony Talent offers effective recruitment marketing tools, particularly with its SmashFlyX feature. Users highlight its ability to engage talent and manage career sites without extensive technical knowledge, making it a valuable asset for recruiters.
- Users say that Gem's ease of use is a standout feature, with many praising its centralized approach to sourcing candidates from multiple channels. This functionality helps streamline the hiring process, allowing recruiters to focus on what matters most—finding the right candidates.
- Reviewers mention that Symphony Talent can simplify job posting, enabling users to post multiple jobs quickly. This feature is particularly beneficial for sourcers and recruiters who need to manage high volumes of job listings efficiently.
- G2 reviewers highlight Gem's superior support quality, with users noting the responsiveness and helpfulness of the support team. This level of service contributes to a smoother user experience, especially during the implementation phase.
- According to recent feedback, while Symphony Talent has its strengths in recruitment marketing, it faces challenges in overall user satisfaction and ease of use compared to Gem. Users have expressed a desire for improvements in these areas to enhance their daily workflows.
Pricing
Entry-Level Pricing
Gem
Gem for Staffing Agencies
Free Trial
Purpose-built plans for recruiting firms.
Start 7-Day Trial. Prices start at $99/user/month
- All-in-one: ATS, CRM, Sourcing, Scheduling, and Analytics
- Email-finding credits per user monthly with 90%+ success rate (work & personal emails)
- 1-click add across 30+ social platforms
SFX CRM
No pricing availableFree Trial
Gem
Free Trial is available
SFX CRM
No trial information availableRatings
Meets Requirements
9.0
179
7.5
19
Ease of Use
9.1
182
6.9
19
Ease of Setup
9.2
54
7.6
9
Ease of Admin
9.2
35
7.7
10
Quality of Support
9.5
165
7.1
19
Has the product been a good partner in doing business?
9.6
35
8.7
10
Product Direction (% positive)
9.4
157
8.1
18
Features by Category
Platform Basics
9.0
32
Not enough data
9.2
36
Not enough data
9.4
38
Not enough data
Platform Data
8.8
31
Not enough data
8.7
38
Not enough data
Platform Content
9.3
35
Not enough data
8.4
27
Not enough data
8.3
12
Not enough data
Platform Additional Functionality
8.9
100
|
Verified
7.1
16
8.4
29
Not enough data
9.0
85
|
Verified
Not enough data
8.9
28
Not enough data
9.4
8
Not enough data
Platform
8.6
67
|
Verified
8.1
9
8.9
64
|
Verified
7.6
9
8.5
55
Feature Not Available
8.8
60
|
Verified
8.3
8
8.9
62
|
Verified
7.6
9
8.7
29
7.9
7
8.9
64
|
Verified
7.0
9
9.1
66
|
Verified
7.8
9
Basics
9.1
91
6.1
6
8.8
81
6.4
6
9.0
90
6.4
7
Additional Functionality
9.0
91
7.6
7
8.8
71
Not enough data
Feature Not Available
7.7
5
Content
9.2
90
6.1
6
8.6
70
6.3
5
Recruiting and Onboarding
8.9
100
|
Verified
7.1
16
8.0
69
Not enough data
9.0
85
|
Verified
Not enough data
Platform
8.6
67
|
Verified
8.1
9
8.9
64
|
Verified
7.6
9
8.5
55
Feature Not Available
8.8
60
|
Verified
8.3
8
8.9
62
|
Verified
7.6
9
8.7
29
7.9
7
8.9
64
|
Verified
7.0
9
9.1
66
|
Verified
7.8
9
Platform Basics
8.9
38
Not enough data
9.1
43
Not enough data
9.0
42
Not enough data
9.2
42
Not enough data
Platform Data
8.4
40
Not enough data
9.0
44
Not enough data
8.9
41
Not enough data
9.0
42
Not enough data
Platform Functionality
8.9
46
Not enough data
Feature Not Available
Not enough data
8.5
43
Not enough data
Feature Not Available
Not enough data
9.0
45
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Talent Intelligence
9.3
5
Not enough data
Feature Not Available
Not enough data
9.3
5
Not enough data
Feature Not Available
Not enough data
Platform Functionality
8.9
100
|
Verified
7.1
16
8.4
29
Not enough data
8.0
69
Not enough data
9.0
85
|
Verified
Not enough data
Agentic AI - Recruiting Automation
9.4
8
Not enough data
9.4
9
Not enough data
8.7
10
Not enough data
Feature Not Available
Not enough data
9.4
9
Not enough data
9.1
9
Not enough data
Feature Not Available
Not enough data
Platform
8.6
67
|
Verified
8.1
9
8.9
64
|
Verified
7.6
9
8.5
55
Feature Not Available
8.8
60
|
Verified
8.3
8
8.9
62
|
Verified
7.6
9
8.7
29
7.9
7
8.9
64
|
Verified
7.0
9
9.1
66
|
Verified
7.8
9
Job Ad Creation
Not enough data
Not enough data
Not enough data
Not enough data
Purchasing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Feature Not Available
Not enough data
9.0
5
Not enough data
Feature Not Available
Not enough data
Sourcing
9.3
24
Not enough data
8.9
22
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
10.0
5
Not enough data
Candidate Management - Applicant Tracking System
8.4
25
Not enough data
9.3
5
Not enough data
8.1
6
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
Platform
8.6
67
|
Verified
8.1
9
8.9
64
|
Verified
7.6
9
8.5
55
Feature Not Available
8.8
60
|
Verified
8.3
8
8.9
62
|
Verified
7.6
9
8.7
29
7.9
7
8.9
64
|
Verified
7.0
9
9.1
66
|
Verified
7.8
9
AI - Applicant Tracking Systems (ATS)
9.0
5
Not enough data
8.7
5
Not enough data
Feature Not Available
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Gem and SFX CRM are categorized as Candidate Relationship Management
Unique Categories
Gem is categorized as Talent Intelligence, Applicant Tracking Systems (ATS), Recruiting Automation, Diversity Recruiting, and SAP Store
SFX CRM is categorized as Recruitment Marketing and Programmatic Job Advertising
Reviews
Reviewers' Company Size
Gem
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SFX CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
26.6%
Staffing and Recruiting
20.9%
Information Technology and Services
12.7%
Financial Services
6.1%
Human Resources
3.7%
Other
29.9%
Staffing and Recruiting
14.3%
Human Resources
14.3%
Hospital & Health Care
14.3%
Information Technology and Services
9.5%
Consumer Electronics
9.5%
Other
38.1%
Discussions
Gem has no discussions with answers
SFX CRM has no discussions with answers
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