Compare Gem and Greenhouse 
Featured Products
At a Glance
Market Segments
Mid-Market (49.4% of reviews)
Mid-Market (65.8% of reviews)
Entry-Level Pricing
Free Trial
Contact Us Per Year
Gem
Star Rating
(279)4.7 out of 5
Market Segments
Mid-Market (49.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 5 pricing plansGreenhouse
Star Rating
(3,855)4.4 out of 5
Market Segments
Mid-Market (65.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Greenhouse excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Gem. Users appreciate its intuitive navigation and features like the scheduling tool that integrates with Google Calendar, making the recruiting process smoother.
- Users say that Gem shines in its ease of setup and user-friendly interface. Many find it beneficial for centralizing candidate information and automating repetitive tasks, which helps streamline the recruiting flow and improve hiring efficiency.
- According to verified reviews, Greenhouse is praised for its robust customer support, with users highlighting the quality of assistance they receive. This contrasts with Gem, where users have noted that while support is good, it may not be as responsive as they would like.
- Reviewers mention that Gem's AI-powered sourcing and outreach features are a standout, allowing recruiters to find qualified candidates faster. However, some users feel that Greenhouse's integration capabilities with existing tools also provide a competitive edge in enhancing workflows.
- G2 reviewers highlight that while both platforms cater well to mid-market companies, Greenhouse has a broader market presence and a larger volume of reviews, indicating a more established reputation in the applicant tracking space.
- Users appreciate Greenhouse's comprehensive reporting features, which help in tracking hiring processes effectively. In contrast, while Gem offers strong reporting capabilities, some users feel that Greenhouse provides more detailed insights into candidate evaluations and hiring metrics.
Pricing
Entry-Level Pricing
Gem
Gem for Staffing Agencies
Free Trial
Purpose-built plans for recruiting firms.
Start 7-Day Trial. Prices start at $99/user/month
- All-in-one: ATS, CRM, Sourcing, Scheduling, and Analytics
- Email-finding credits per user monthly with 90%+ success rate (work & personal emails)
- 1-click add across 30+ social platforms
Greenhouse
Core
Contact Us
Per Year
Bring structure to hiring
- Sourcing & CRM
- Structured interview kits & scorecards
- Scheduling
Free Trial
Gem
Free Trial is available
Greenhouse
No trial information availableRatings
Meets Requirements
9.0
184
8.5
3,210
Ease of Use
9.2
187
8.5
3,256
Ease of Setup
9.2
56
8.1
1,863
Ease of Admin
9.1
37
8.4
1,651
Quality of Support
9.4
170
8.5
2,792
Has the product been a good partner in doing business?
9.5
36
8.7
1,593
Product Direction (% positive)
9.3
160
8.6
3,131
Features by Category
Platform Basics
9.0
32
7.9
435
9.2
36
8.7
467
9.4
38
7.8
470
Platform Data
8.8
31
7.9
456
8.7
38
8.0
457
Platform Content
9.3
35
8.1
450
8.4
27
7.5
417
8.3
12
7.7
413
Platform Additional Functionality
8.9
101
|
Verified
7.8
1169
8.3
28
8.8
613
9.0
86
|
Verified
8.8
1285
8.9
28
8.0
408
9.4
8
7.8
425
Platform
8.5
66
|
Verified
7.8
2228
8.9
63
|
Verified
7.9
2118
8.5
54
7.5
1935
8.8
59
|
Verified
8.3
2175
8.9
61
|
Verified
8.6
2154
8.7
29
7.1
2040
8.9
63
|
Verified
7.4
2156
9.1
65
|
Verified
7.7
2146
Basics
9.1
91
7.7
957
8.8
81
7.9
883
9.0
90
8.6
948
Additional Functionality
9.0
90
8.0
965
8.8
70
7.8
797
Feature Not Available
7.2
863
Content
9.2
90
7.8
914
8.6
69
7.7
878
Recruiting and Onboarding
8.9
101
|
Verified
7.8
1169
8.0
68
8.4
1242
9.0
86
|
Verified
8.8
1285
Platform
8.5
66
|
Verified
7.8
2228
8.9
63
|
Verified
7.9
2118
8.5
54
7.5
1935
8.8
59
|
Verified
8.3
2175
8.9
61
|
Verified
8.6
2154
8.7
29
7.1
2040
8.9
63
|
Verified
7.4
2156
9.1
65
|
Verified
7.7
2146
Platform Basics
8.9
39
Not enough data
9.1
44
Not enough data
9.0
42
Not enough data
9.2
43
Not enough data
Platform Data
8.4
41
Not enough data
9.0
44
Not enough data
8.9
42
Not enough data
9.0
43
Not enough data
Platform Functionality
8.9
48
Not enough data
Feature Not Available
Not enough data
8.5
44
Not enough data
Feature Not Available
Not enough data
9.0
45
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Talent Intelligence
9.3
5
Not enough data
Feature Not Available
Not enough data
9.3
5
Not enough data
Feature Not Available
Not enough data
Platform Functionality
8.9
101
|
Verified
7.8
1169
8.3
28
8.8
613
8.0
68
8.4
1242
9.0
86
|
Verified
8.8
1285
Agentic AI - Recruiting Automation
9.6
8
Not enough data
9.4
8
Not enough data
8.7
9
Not enough data
Feature Not Available
Not enough data
9.4
8
Not enough data
9.2
8
Not enough data
Feature Not Available
Not enough data
Platform
8.5
66
|
Verified
7.8
2228
8.9
63
|
Verified
7.9
2118
8.5
54
7.5
1935
8.8
59
|
Verified
8.3
2175
8.9
61
|
Verified
8.6
2154
8.7
29
7.1
2040
8.9
63
|
Verified
7.4
2156
9.1
65
|
Verified
7.7
2146
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
Not enough data
7.1
301
Recruitment Platform - Recruitment Platforms
Not enough data
8.2
111
Not enough data
7.5
102
Not enough data
8.2
113
Not enough data
8.0
104
Not enough data
7.6
102
Not enough data
8.0
103
Recruitment AI - Recruitment Platforms
Not enough data
6.8
98
Not enough data
6.8
98
Not enough data
6.8
98
Agentic AI - Recruitment Platforms
Not enough data
6.9
53
Not enough data
7.0
52
Not enough data
6.9
53
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Feature Not Available
Feature Not Available
Not enough data
Feature Not Available
Feature Not Available
Feature Not Available
Sourcing
9.4
23
7.5
2250
9.0
21
7.9
2213
Not enough data
7.9
192
Not enough data
8.8
221
Not enough data
8.0
198
Candidate Management - Applicant Tracking System
8.5
24
8.5
2407
Not enough data
8.7
236
8.3
5
9.0
256
Not enough data
7.7
195
Not enough data
8.3
230
Not enough data
7.9
184
Not enough data
8.2
206
Platform
8.5
66
|
Verified
7.8
2228
8.9
63
|
Verified
7.9
2118
8.5
54
7.5
1935
8.8
59
|
Verified
8.3
2175
8.9
61
|
Verified
8.6
2154
8.7
29
7.1
2040
8.9
63
|
Verified
7.4
2156
9.1
65
|
Verified
7.7
2146
AI - Applicant Tracking Systems (ATS)
Not enough data
6.4
164
Not enough data
6.7
160
Feature Not Available
Feature Not Available
Agentic AI - Onboarding
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Content
Not enough data
7.9
418
Not enough data
8.1
427
Not enough data
8.2
437
Not enough data
7.9
396
Not enough data
8.5
451
Not enough data
8.4
448
Platform Additional Functionality
Not enough data
8.2
428
Not enough data
7.8
399
Not enough data
7.4
367
Not enough data
8.0
415
Not enough data
8.2
427
Platform Data
Not enough data
7.7
412
Not enough data
8.0
395
Not enough data
8.0
410
Platform
8.5
66
|
Verified
7.8
2228
8.9
63
|
Verified
7.9
2118
8.5
54
7.5
1935
8.8
59
|
Verified
8.3
2175
8.9
61
|
Verified
8.6
2154
8.7
29
7.1
2040
8.9
63
|
Verified
7.4
2156
9.1
65
|
Verified
7.7
2146
Recruiting and Onboarding
8.0
68
8.4
1242
Not enough data
8.2
474
Platform Basics
Not enough data
8.3
292
Not enough data
8.8
304
Not enough data
8.6
303
Platform Content
Not enough data
8.0
284
Not enough data
8.4
298
Not enough data
8.0
287
Not enough data
8.3
292
Platform Performance
Not enough data
8.3
296
Not enough data
8.1
289
Not enough data
8.0
301
Platform Additional Functionality
Not enough data
8.4
306
Not enough data
7.6
289
Categories
Categories
Shared Categories
Gem and Greenhouse are categorized as Applicant Tracking Systems (ATS), Candidate Relationship Management, and Diversity Recruiting
Unique Categories
Reviews
Reviewers' Company Size
Gem
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Greenhouse
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
26.1%
Staffing and Recruiting
20.9%
Information Technology and Services
12.9%
Financial Services
6.0%
Human Resources
3.6%
Other
30.5%
Computer Software
18.7%
Information Technology and Services
16.1%
Financial Services
5.6%
Marketing and Advertising
4.4%
Staffing and Recruiting
4.4%
Other
50.8%
Discussions
Gem has no discussions with answers
Is Greenhouse a CRM?
6 Comments
AB
Greenhouse is more of an ATS, applicant tracking system, but it does have a CRM page/function. Read more
How do you use Greenhouse to capture information regarding immigration status and alerting People Ops to a visa sponsorship need?
4 Comments
Official Response from Greenhouse
Hi Sean,
Many customers in the Greenhouse community ask questions about immigration status or sponsorship directly on the external application. You can...Read more
What is greenhouse recruiting?
3 Comments
JN
An applicant tracking system that allows for interview scheduling, email and offer templates, and data reporting.Read more
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