G2 reviewers report that Salesforce Backup & Recover excels in providing a reliable and low-maintenance solution, offering users peace of mind once implemented. Users appreciate the straightforward process of restoring specific data or metadata, which saves significant time compared to manual backups.
Users say that Gearset shines in its ease of finding and transferring metadata between environments. This capability makes environment management a worry-free task, which is particularly beneficial for teams managing multiple Salesforce instances.
According to verified reviews, Salesforce Backup & Recover has a notably higher overall satisfaction score, reflecting its strong performance in user experience and support. Reviewers highlight the effective onboarding process and the accessibility of archived data directly on record pages, enhancing data tracking.
Reviewers mention that while Gearset offers a solid deployment process with minimal costs, it faces challenges in overall user satisfaction compared to Salesforce Backup & Recover. Users appreciate Gearset's problem analyzer, which helps identify issues like missing dependencies, but the overall experience is less favorable.
G2 reviewers highlight that Salesforce Backup & Recover's customer support is highly rated, with users noting the helpfulness during implementation. This contrasts with Gearset, where while support is described as brilliant, the overall user experience does not match the satisfaction levels seen with Salesforce Backup & Recover.
Users report that both products cater to mid-market segments, but Salesforce Backup & Recover has a larger share of positive reviews, indicating a more robust user base. This is reflected in the volume of recent reviews, with Salesforce Backup & Recover receiving significantly more feedback, suggesting a more active and satisfied user community.
Pricing
Entry-Level Pricing
Gearset DevOps
Automation
Starting at $500.00
1 Team Per Month
Available in Starter, Teams or Enterprise (request a quote)
Why only few options are available for deploying metadata from one Environment to the other
1 Comment
GC
Hi Murthy,
You might benefit reaching out to OwnBackup's support, support@ownbackup.com. They do take submissions for enhancements too.
In my personal...Read more
What is the best way to ensure 3rd party products built natively within the SalesForce environment are also properly captured and backup?
1 Comment
GV
Hi Jordan,
My name is Gadi Vered and I am responsible for Customer Support at OwnBackup. We would like to assist and get to the bottom of this, so we have...Read more
when is the new version go live?
1 Comment
LR
Hey Dor,
OwnBackup is a SaaS application with updates provided automatically. Any major updates will be communicated to all customers.
Information...Read more
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