Compare GatherUp and Trustpilot 
Featured Products
At a Glance
Market Segments
Small-Business (71.4% of reviews)
Small-Business (62.0% of reviews)
Entry-Level Pricing
No pricing available
Starting at $299.00
GatherUp
Star Rating
(49)4.5 out of 5
Market Segments
Small-Business (71.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GatherUpTrustpilot
Star Rating
(246)3.4 out of 5
Market Segments
Small-Business (62.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $299.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that GatherUp excels in user-friendliness, with many users highlighting its intuitive platform that simplifies the review-gathering process. One user mentioned, "What we really like about GatherUp is how user-friendly and intuitive the platform is, making it easy for us to gather and manage customer reviews efficiently."
- Users say Trustpilot is recognized for its simplicity and ease of use, with feedback noting, "I like that it’s simple and easy to use. I had no issues writing my review." However, its overall satisfaction ratings are lower compared to GatherUp, indicating room for improvement.
- Reviewers mention that GatherUp provides a seamless onboarding experience, with one user praising the support received during setup: "Mike made our onboarding process seamless. He communicated everything clearly, took the time to ensure we fully understood each step." This level of support seems to contribute to higher satisfaction ratings.
- According to verified reviews, Trustpilot is seen as the industry standard for public customer reviews, with users appreciating its customization options for web development. However, its lower G2 Score suggests that while it has a strong reputation, it may not meet all user expectations in terms of features and support.
- Users highlight the automation features of GatherUp as particularly beneficial, allowing for efficient scheduling of review requests. This capability is noted as a significant advantage for businesses looking to streamline their customer feedback processes.
- G2 reviewers indicate that while Trustpilot has a larger number of reviews, its recent activity is limited, with only a few reviews in the last 90 days. In contrast, GatherUp has not received recent reviews but maintains a higher overall satisfaction score, suggesting that its users are currently more content with their experience.
Pricing
Entry-Level Pricing
GatherUp
No pricing availableTrustpilot
Plus plan
Starting at $299.00
Build trust faster with more review invitations and begin driving awareness with a collection of showcasing tools.
- 8 widgets
- 3 User logins
- 200 monthly invitations
Free Trial
GatherUp
Free Trial is available
Trustpilot
Free Trial is available
Ratings
Meets Requirements
9.1
34
7.5
209
Ease of Use
9.0
36
8.0
213
Ease of Setup
9.2
25
7.7
121
Ease of Admin
9.1
24
7.8
107
Quality of Support
9.2
30
7.0
196
Has the product been a good partner in doing business?
9.3
23
6.8
105
Product Direction (% positive)
8.9
33
6.2
206
Features by Category
Collection
Not enough data
5.9
37
|
Verified
Not enough data
6.4
38
|
Verified
Not enough data
5.8
34
|
Verified
Not enough data
6.6
32
|
Verified
Not enough data
Feature Not Available
Agentic AI - Review Management
Not enough data
5.7
10
Not enough data
5.7
10
Moderation
Not enough data
5.8
30
|
Verified
Not enough data
5.9
32
|
Verified
Not enough data
6.0
27
|
Verified
Use Cases
Not enough data
6.4
29
|
Verified
Not enough data
6.3
28
|
Verified
Not enough data
5.7
30
|
Verified
Administration
Not enough data
Feature Not Available
Not enough data
6.5
26
|
Verified
Not enough data
6.5
26
|
Verified
Not enough data
6.3
28
|
Verified
Not enough data
Feature Not Available
Display Options
Not enough data
6.4
29
|
Verified
Not enough data
5.8
29
|
Verified
Not enough data
5.6
27
|
Verified
Not enough data
5.9
29
|
Verified
Generative AI
Not enough data
5.6
16
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Management
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
9.1
22
|
Verified
7.7
88
|
Verified
8.9
19
6.8
65
9.1
18
|
Verified
7.0
62
|
Verified
Reporting
7.7
14
|
Verified
Feature Not Available
8.3
18
|
Verified
6.7
54
|
Verified
8.8
22
|
Verified
7.7
82
|
Verified
Media Monitoring
8.6
17
|
Verified
6.6
52
|
Verified
8.7
13
|
Verified
6.6
53
|
Verified
Feature Not Available
Feature Not Available
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
Not enough data
6.4
14
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GatherUp and Trustpilot are categorized as Online Reputation Management
Unique Categories
GatherUp is categorized as Enterprise Feedback Management
Trustpilot is categorized as Review Management
Reviews
Reviewers' Company Size
GatherUp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trustpilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
35.7%
Insurance
9.5%
Health, Wellness and Fitness
7.1%
Retail
4.8%
Hospital & Health Care
4.8%
Other
38.1%
Financial Services
15.0%
Retail
7.3%
Marketing and Advertising
5.6%
Computer Software
4.7%
Apparel & Fashion
3.8%
Other
63.7%
Discussions
GatherUp has no discussions with answers
How does Trustpilot work with Google shopping exactly?
4 Comments
HY
https://ltddeals.in/topicmojo/Read more
A risk calling for a solution
1 Comment
FA
Hi Iam very happy to be hear and read your wonderful article. Thanks a lot by this i learnt much new things and etc..Read more
Divergences between evaluations -- TrustPilot & Shopper Approved
1 Comment
OB
From what I can see the amount of reviews on Trustpilot is far less then what Shopperapproved has, so this why they look the way they do, not to say that...Read more
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