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At a Glance
Market Segments
Small-Business (71.4% of reviews)
Small-Business (75.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
GatherUp
Star Rating
(49)4.5 out of 5
Market Segments
Small-Business (71.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GatherUpSynup
Star Rating
(318)4.5 out of 5
Market Segments
Small-Business (75.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SynupSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that GatherUp excels in Ease of Setup with a score of 9.2, making it a preferred choice for small businesses looking for a quick implementation. In contrast, Synup's score of 8.7 indicates that users find it slightly more challenging to set up.
- Reviewers mention that GatherUp's Quality of Support is highly rated at 9.2, with many users appreciating the responsive customer service. Synup, while still strong at 9.1, has received feedback indicating that response times can vary.
- G2 users highlight GatherUp's superior Content Calendar feature, scoring 9.9, which allows for seamless planning and scheduling of posts. Users on Synup, however, report that while it has similar capabilities, it lacks some advanced features that GatherUp offers.
- Reviewers say that GatherUp shines in Reputation Management with a score of 9.0, providing tools that help businesses effectively manage customer feedback. In comparison, Synup's score of 8.9 suggests it offers solid features but may not be as comprehensive.
- Users mention that GatherUp's Social Analytics capabilities are top-notch, with a perfect score of 10.0 across various metrics, including Competitor Analysis and Post Performance. Synup, while strong, does not achieve the same level of excellence in these areas.
- Reviewers report that GatherUp's Bulk Uploading feature is rated at 9.5, making it easier for businesses to manage large volumes of data. Synup's similar feature, while functional, does not receive the same level of praise, indicating room for improvement.
Pricing
Entry-Level Pricing
GatherUp
No pricing availableSynup
No pricing availableFree Trial
GatherUp
Free Trial is available
Synup
No trial information availableRatings
Meets Requirements
9.1
34
9.0
255
Ease of Use
9.0
36
8.9
259
Ease of Setup
9.2
25
8.9
188
Ease of Admin
9.1
24
8.8
147
Quality of Support
9.2
30
9.2
252
Has the product been a good partner in doing business?
9.3
23
8.9
148
Product Direction (% positive)
8.9
33
9.2
247
Features by Category
Social Analytics
Not enough data
10.0(won by default)
31
Not enough data
10.0(won by default)
31
Not enough data
10.0(won by default)
31
Not enough data
10.0(won by default)
30
Not enough data
10.0(won by default)
30
Not enough data
10.0(won by default)
31
Not enough data
9.8(won by default)
32
Reports & Dashboards
Not enough data
9.9(won by default)
31
Not enough data
9.9(won by default)
32
Not enough data
10.0(won by default)
31
Not enough data
10.0(won by default)
30
Agentic AI - Social Media Analytics
Not enough data
10.0(won by default)
5
Not enough data
10.0(won by default)
5
Not enough data
10.0(won by default)
5
Not enough data
10.0(won by default)
5
Not enough data
10.0(won by default)
5
Business Tools
Not enough data
9.6
53
Not enough data
9.8
50
Not enough data
9.8
48
Not enough data
9.8
54
Not enough data
9.8
54
Customer Tools
Not enough data
9.9
57
Not enough data
9.9
53
Not enough data
9.8
54
Not enough data
9.8
55
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
Not enough data
8.9
141
|
Verified
Not enough data
9.0
134
|
Verified
Not enough data
8.9
144
|
Verified
Not enough data
9.0
149
|
Verified
Performance
Not enough data
9.0
152
|
Verified
Not enough data
8.9
154
|
Verified
Local Search Optimization
Not enough data
9.0
104
|
Verified
Not enough data
9.4
116
|
Verified
Not enough data
9.1
117
|
Verified
Not enough data
9.1
115
|
Verified
Not enough data
8.9
105
|
Verified
Not enough data
9.0
119
|
Verified
Content & Collaboration
Not enough data
9.9
61
Not enough data
9.9
59
Not enough data
9.9
59
Not enough data
9.9
59
Not enough data
9.9
59
Not enough data
9.9
59
Social Management
Not enough data
9.9
63
Not enough data
9.9
62
Not enough data
9.9
60
Not enough data
9.9
61
Not enough data
9.8
61
Not enough data
9.9
61
Not enough data
9.8
32
Agentic AI - Social Media Management
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Visual UGC
Not enough data
9.8
41
Not enough data
9.7
42
Not enough data
9.7
42
Not enough data
9.8
41
Integrations
Not enough data
9.6
40
Not enough data
9.7
43
Not enough data
10.0
42
Not enough data
9.7
41
Support
Not enough data
9.8
42
Not enough data
9.8
42
Performance
Not enough data
9.8
40
Not enough data
9.5
43
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
9.1
22
|
Verified
8.9
127
|
Verified
8.9
19
8.8
108
9.1
18
|
Verified
8.8
110
|
Verified
Reporting
7.7
14
|
Verified
8.6
97
8.3
18
|
Verified
8.8
104
|
Verified
8.8
22
|
Verified
8.9
129
|
Verified
Media Monitoring
8.6
17
|
Verified
8.7
113
|
Verified
8.7
13
|
Verified
8.6
114
|
Verified
Feature Not Available
Feature Not Available
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
8.8
100
Generative AI
Not enough data
9.1
55
Agentic AI - Online Reputation Management
Not enough data
9.4
8
Not enough data
9.6
8
Not enough data
9.8
8
Not enough data
9.2
8
Not enough data
9.6
8
Not enough data
9.8
8
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GatherUp and Synup are categorized as Online Reputation Management
Unique Categories
GatherUp is categorized as Enterprise Feedback Management
Reviews
Reviewers' Company Size
GatherUp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Synup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
35.7%
Insurance
9.5%
Health, Wellness and Fitness
7.1%
Retail
4.8%
Hospital & Health Care
4.8%
Other
38.1%
Marketing and Advertising
38.9%
Financial Services
5.5%
Retail
4.8%
Information Technology and Services
3.2%
Health, Wellness and Fitness
3.2%
Other
44.4%
Discussions
GatherUp has no discussions with answers
Is this better than BirdEye as far as features go
2 Comments
AR
Jay,
I may be biased here since I'm the founder of Synup.
While Birdeye has their strengths, I believe that we shine in other aspects including our...Read more
How do you user Synup most? With Dashboard access or as a One-Time submission service?
2 Comments
JC
BothRead more
Synup has no more discussions with answers
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