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Compare GatherUp and SOCi 
Featured Products
At a Glance
Market Segments
Small-Business (71.4% of reviews)
Small-Business (53.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
GatherUp
Star Rating
(49)4.5 out of 5
Market Segments
Small-Business (71.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GatherUpSOCi
Star Rating
(3,595)4.5 out of 5
Market Segments
Small-Business (53.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SOCiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SOCi excels in providing a comprehensive suite for social media management, review, and reputation management, making it a go-to choice for users looking to streamline their marketing efforts. One user highlighted how SOCi saves time and offers fresh ideas for content creation, which is particularly beneficial for those with busy schedules.
- Users say that GatherUp stands out for its user-friendly interface and intuitive design, making it easy to gather and manage customer reviews. Recent feedback emphasized the platform's automation features, which allow users to schedule review requests efficiently, enhancing their overall experience.
- Reviewers mention that SOCi's robust reporting capabilities are a significant advantage, providing users with convenient insights into their social media performance. This feature has been praised for helping users plan their content effectively, allowing them to focus on other important tasks.
- According to verified reviews, GatherUp's onboarding process is particularly well-received, with users appreciating the clear communication and support they receive during setup. One user noted that the onboarding was seamless, which can be a crucial factor for businesses looking to implement new software quickly.
- G2 reviewers highlight that while both platforms have similar star ratings, SOCi's larger user base and higher G2 Score indicate a stronger overall satisfaction among its users. This suggests that SOCi may offer a more reliable experience based on a broader range of feedback.
- Users express that GatherUp's focus on small businesses is a double-edged sword; while it caters well to their needs, it may lack some advanced features that larger organizations might seek. However, many small business owners find it to be a perfect fit for their review management needs, as one user described it as a "missing puzzle piece" for their agency.
Pricing
Entry-Level Pricing
GatherUp
No pricing availableSOCi
No pricing availableFree Trial
GatherUp
Free Trial is available
SOCi
No trial information availableRatings
Meets Requirements
9.1
34
8.9
3,075
Ease of Use
9.0
36
8.7
3,251
Ease of Setup
9.2
25
8.7
2,017
Ease of Admin
9.1
24
8.9
1,302
Quality of Support
9.2
30
8.8
2,534
Has the product been a good partner in doing business?
9.3
23
9.0
1,288
Product Direction (% positive)
8.9
33
8.8
3,082
Features by Category
Social Analytics
Not enough data
7.8(won by default)
767
Not enough data
8.2(won by default)
802
Not enough data
8.6(won by default)
816
Not enough data
7.9(won by default)
726
Not enough data
Feature Not Available
Not enough data
7.8(won by default)
727
Not enough data
8.1(won by default)
727
Reports & Dashboards
Not enough data
8.2(won by default)
786
Not enough data
8.3(won by default)
787
Not enough data
8.5(won by default)
780
Not enough data
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
7.7(won by default)
197
Not enough data
7.8(won by default)
195
Not enough data
7.8(won by default)
193
Not enough data
7.7(won by default)
195
Not enough data
7.8(won by default)
194
Business Tools
Not enough data
8.1
157
Not enough data
Feature Not Available
Not enough data
7.6
149
Not enough data
7.8
161
Not enough data
8.0
161
Customer Tools
Not enough data
8.5
169
Not enough data
8.2
161
Not enough data
8.0
161
Not enough data
8.1
158
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.6
49
Not enough data
7.4
49
Not enough data
7.5
48
Not enough data
7.4
47
Not enough data
7.6
46
Listing Management
Not enough data
8.2
629
Not enough data
8.3
623
Not enough data
8.1
617
Not enough data
8.4
637
Performance
Not enough data
8.4
654
Not enough data
8.5
662
Local Search Optimization
Not enough data
8.2
410
Not enough data
8.4
423
Not enough data
8.5
428
Not enough data
8.6
421
Not enough data
8.7
430
Not enough data
8.5
436
Content & Collaboration
Not enough data
8.9
1556
Not enough data
8.4
1526
Not enough data
8.3
1402
Not enough data
8.3
1417
Not enough data
8.6
1468
Not enough data
8.4
1458
Social Management
Not enough data
8.6
1684
Not enough data
8.9
1714
Not enough data
8.3
1610
Not enough data
8.6
1669
Not enough data
8.1
1516
Not enough data
8.4
1508
Not enough data
Feature Not Available
Agentic AI - Social Media Management
Not enough data
7.9
375
Not enough data
7.9
373
Not enough data
8.1
374
Not enough data
7.9
373
Not enough data
8.0
374
Not enough data
7.9
374
Not enough data
8.0
373
Platform Interoperability
Not enough data
Feature Not Available
Agentic AI - Social Media Advertising
Not enough data
8.1
227
Not enough data
8.1
229
Not enough data
8.1
230
Not enough data
8.1
230
Not enough data
8.0
229
Not enough data
8.2
230
Social Functionality
Not enough data
8.8
1243
Campaign Management
Not enough data
8.6
1186
Not enough data
8.5
693
Not enough data
8.5
1185
Not enough data
8.3
1143
Not enough data
8.5
1144
Not enough data
Feature Not Available
Not enough data
8.5
1101
Not enough data
Feature Not Available
Not enough data
8.3
1077
Not enough data
8.5
1120
Not enough data
8.4
1081
Not enough data
8.1
1055
Not enough data
8.3
1060
Targeting
Not enough data
8.4
1161
Not enough data
Feature Not Available
Not enough data
8.3
1090
Not enough data
8.3
1103
Platform
Not enough data
8.3
1082
Not enough data
8.4
1112
Not enough data
8.7
1156
Not enough data
8.8
1169
Not enough data
8.6
1089
Not enough data
8.6
1133
Not enough data
8.7
1121
Not enough data
Feature Not Available
Not enough data
8.3
681
Responses
Not enough data
8.2
35
Not enough data
8.4
33
Not enough data
8.1
33
Automation - AI Agents
Not enough data
8.0
33
Not enough data
8.0
32
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
32
Platform
Not enough data
8.3
32
Not enough data
8.4
32
Not enough data
8.2
31
Autonomy - AI Agents
Not enough data
8.2
32
Not enough data
8.3
32
Not enough data
8.5
32
Not enough data
8.3
32
Generative AI
Not enough data
8.5
32
Not enough data
8.5
32
Responses
Not enough data
8.2
90
Not enough data
Feature Not Available
Not enough data
8.2
81
Not enough data
8.5
84
Not enough data
Feature Not Available
Platform
Not enough data
8.0
78
Not enough data
8.3
82
Not enough data
8.2
82
Not enough data
8.4
82
Not enough data
Feature Not Available
Not enough data
8.3
76
Not enough data
8.3
87
Generative AI
Not enough data
8.3
66
Not enough data
8.1
66
Survey Management
Not enough data
8.6
186
Not enough data
8.6
187
Not enough data
8.7
185
Not enough data
8.6
184
Survey Customization
Not enough data
8.6
180
Not enough data
8.7
179
Not enough data
8.7
141
Not enough data
Feature Not Available
Survey Insights
Not enough data
8.8
181
Not enough data
8.6
180
Not enough data
8.7
182
Not enough data
8.7
183
Agentic AI - Survey
Not enough data
8.7
60
Not enough data
8.6
60
Not enough data
8.6
60
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Management
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation - AI Content Creation Platforms
Not enough data
8.4
48
Not enough data
8.5
47
Not enough data
8.5
48
Management - AI Content Creation Platforms
Not enough data
8.5
48
Not enough data
8.6
48
Not enough data
8.4
48
Consumer Intelligence
9.1
22
|
Verified
8.6
981
|
Verified
8.9
19
8.3
953
|
Verified
9.1
18
|
Verified
8.5
979
|
Verified
Reporting
7.7
14
|
Verified
Feature Not Available
8.3
18
|
Verified
8.3
934
|
Verified
8.8
22
|
Verified
8.8
1028
|
Verified
Media Monitoring
8.6
17
|
Verified
8.8
1020
|
Verified
8.7
13
|
Verified
8.9
1033
Feature Not Available
8.6
958
|
Verified
In-House Management
Feature Not Available
8.0
576
Feature Not Available
8.2
920
|
Verified
Generative AI
Not enough data
8.1
758
Agentic AI - Online Reputation Management
Not enough data
7.8
210
Not enough data
7.8
208
Not enough data
8.0
212
Not enough data
7.9
211
Not enough data
7.9
212
Not enough data
7.9
211
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.0
35
Not enough data
8.1
35
Not enough data
7.7
35
Customer Interaction Automation - AI Customer Support Agents
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.0
35
Not enough data
8.0
35
Automation
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.1
35
Autonomy
Not enough data
7.9
35
Not enough data
8.0
35
Not enough data
8.2
35
Not enough data
8.3
35
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GatherUp and SOCi are categorized as Online Reputation Management
Unique Categories
GatherUp is categorized as Enterprise Feedback Management
SOCi is categorized as AI Content Creation Platforms, Multi-Location Marketing Platforms, AI Agents For Business Operations, Store Locator, Local Listing Management, Chatbots, Local SEO, Social Media Advertising, Social Media Analytics, Social Media Suites, Social Media Management, Survey, and AI Customer Support Agents
Reviews
Reviewers' Company Size
GatherUp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SOCi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
35.7%
Insurance
9.5%
Health, Wellness and Fitness
7.1%
Retail
4.8%
Hospital & Health Care
4.8%
Other
38.1%
Real Estate
23.2%
Marketing and Advertising
6.8%
Health, Wellness and Fitness
6.8%
Retail
5.7%
Leisure, Travel & Tourism
4.9%
Other
52.6%
Discussions
GatherUp has no discussions with answers
I need step by step quidance
3 Comments
CD
Within the SOCi dashboard is SOCi University. They have a plethora of knowledge-based articles and videos to guide you through all dashboard functions.Read more
What type of integrations are available with SOCi?
1 Comment
NA
Hi Ashley, your Customer Success Manager will be happy to discuss these options with you via phone. SOCi has many integration methods for agencies that would...Read more
When will we be able to post more than 4 pictures at a time on Instagram and google account?
1 Comment
AC
Hi Fei,
Apologies for the delay on responding here. Earlier this year, the Instagram API was opened up so 3rd party applications can post multiple images...Read more
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