Compare GatherUp and SOCi 
At a Glance
Market Segments
Small-Business (71.4% of reviews)
Small-Business (53.1% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
GatherUp
Star Rating
(49)4.5 out of 5
Market Segments
Small-Business (71.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GatherUpSOCi
Star Rating
(4,013)4.5 out of 5
Market Segments
Small-Business (53.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that GatherUp excels in user-friendliness, with many users highlighting its intuitive interface that simplifies the review-gathering process. One user mentioned, "What we really like about GatherUp is how user-friendly and intuitive the platform is, making it easy for us to gather and manage customer reviews efficiently."
- Users say that SOCi offers a robust marketing solution, particularly appreciated for its scheduling capabilities. Reviewers noted the ease of use in managing posts across various platforms, with one stating, "Easy to use way to provide fast marketing with posts and updating Google hours."
- According to verified reviews, GatherUp shines in its onboarding process, with users praising the seamless experience provided by their support team. One user shared, "Mike made our onboarding process seamless... and regularly checked in with us," indicating a strong commitment to customer support.
- Reviewers mention that SOCi has a broader market presence, reflected in its higher G2 Score and a significantly larger number of reviews. This suggests a more established user base, which can be beneficial for those looking for a widely adopted solution.
- G2 reviewers highlight that GatherUp's automation features are particularly beneficial for small businesses, allowing them to efficiently schedule review requests. Users appreciate this functionality, stating it has made their review management process much smoother.
- Users report that while SOCi provides a comprehensive marketing tool, some find it less intuitive compared to GatherUp. A few reviewers noted challenges in navigating the platform, which could impact the overall user experience for those new to the software.
Pricing
Entry-Level Pricing
GatherUp
No pricing availableSOCi
Genius Local Search Agent
Contact Us
The agent drives local SEO and AI search visibility by analyzing customer search trends, optimizing listings, and publishing Google Posts.
- Listings Management
- AI Listings Optimization
- Google Search Rankings
Free Trial
GatherUp
Free Trial is available
SOCi
No trial information availableRatings
Meets Requirements
9.1
34
8.9
3,267
Ease of Use
9.0
36
8.7
3,453
Ease of Setup
9.2
25
8.8
2,177
Ease of Admin
9.1
24
8.9
1,393
Quality of Support
9.2
30
8.8
2,696
Has the product been a good partner in doing business?
9.3
23
9.0
1,381
Product Direction (% positive)
8.9
33
8.8
3,267
Features by Category
Social Analytics
Not enough data
7.8(won by default)
767
Not enough data
8.2(won by default)
809
Not enough data
8.6(won by default)
829
Not enough data
7.9(won by default)
727
Not enough data
Feature Not Available
Not enough data
7.9(won by default)
729
Not enough data
8.2(won by default)
729
Reports & Dashboards
Not enough data
8.2(won by default)
787
Not enough data
8.3(won by default)
787
Not enough data
8.5(won by default)
788
Not enough data
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
7.8(won by default)
199
Not enough data
7.8(won by default)
197
Not enough data
7.8(won by default)
194
Not enough data
7.7(won by default)
196
Not enough data
7.8(won by default)
195
Business Tools
Not enough data
8.1
158
Not enough data
Feature Not Available
Not enough data
7.6
148
Not enough data
7.9
162
Not enough data
8.0
161
Customer Tools
Not enough data
8.5
171
Not enough data
8.3
162
Not enough data
8.0
161
Not enough data
8.1
158
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.5
50
Not enough data
7.4
50
Not enough data
7.6
49
Not enough data
7.5
48
Not enough data
7.7
47
Listing Management
Not enough data
8.2
634
Not enough data
8.3
624
Not enough data
8.1
619
Not enough data
8.4
642
Performance
Not enough data
8.5
658
Not enough data
8.5
668
Local Search Optimization
Not enough data
8.2
410
Not enough data
8.4
425
Not enough data
8.5
436
Not enough data
8.6
424
Not enough data
8.7
437
Not enough data
8.5
441
Content & Collaboration
Not enough data
8.9
1576
Not enough data
8.5
1540
Not enough data
8.3
1404
Not enough data
8.3
1423
Not enough data
8.6
1470
Not enough data
8.4
1472
Social Management
Not enough data
8.6
1731
Not enough data
9.0
1800
Not enough data
8.3
1627
Not enough data
8.6
1719
Not enough data
8.1
1529
Not enough data
8.4
1518
Not enough data
Feature Not Available
Agentic AI - Social Media Management
Not enough data
7.9
376
Not enough data
7.9
374
Not enough data
8.1
374
Not enough data
8.0
373
Not enough data
8.0
374
Not enough data
7.9
374
Not enough data
8.0
374
Platform Interoperability
Not enough data
Feature Not Available
Agentic AI - Social Media Advertising
Not enough data
8.1
227
Not enough data
8.1
230
Not enough data
8.2
230
Not enough data
8.1
230
Not enough data
8.1
229
Not enough data
8.2
231
Social Functionality
Not enough data
8.8
1250
Campaign Management
Not enough data
8.7
1193
Not enough data
8.5
697
Not enough data
8.5
1190
Not enough data
8.3
1145
Not enough data
8.5
1149
Not enough data
Feature Not Available
Not enough data
8.5
1101
Not enough data
Feature Not Available
Not enough data
8.3
1076
Not enough data
8.5
1123
Not enough data
8.4
1081
Not enough data
8.1
1056
Not enough data
8.3
1059
Targeting
Not enough data
8.4
1163
Not enough data
Feature Not Available
Not enough data
8.3
1090
Not enough data
8.3
1104
Platform
Not enough data
8.3
1081
Not enough data
8.4
1114
Not enough data
8.7
1157
Not enough data
8.8
1176
Not enough data
8.6
1088
Not enough data
8.6
1137
Not enough data
8.7
1123
Not enough data
Feature Not Available
Not enough data
8.4
685
Responses
Not enough data
8.1
38
Not enough data
8.3
44
Not enough data
8.1
35
Automation - AI Agents
Not enough data
8.0
33
Not enough data
8.4
39
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
46
Platform
Not enough data
8.3
35
Not enough data
8.2
36
Not enough data
8.2
33
Autonomy - AI Agents
Not enough data
8.2
32
Not enough data
8.4
35
Not enough data
8.6
35
Not enough data
8.2
34
Generative AI
Not enough data
8.4
45
Not enough data
8.6
34
Responses
Not enough data
8.2
89
Not enough data
Feature Not Available
Not enough data
8.2
80
Not enough data
8.6
83
Not enough data
Feature Not Available
Platform
Not enough data
8.0
77
Not enough data
8.3
81
Not enough data
8.3
82
Not enough data
8.4
81
Not enough data
Feature Not Available
Not enough data
8.3
75
Not enough data
8.3
86
Generative AI
Not enough data
8.4
66
Not enough data
8.2
66
Survey Management
Not enough data
8.6
185
Not enough data
8.6
186
Not enough data
8.7
185
Not enough data
8.6
183
Survey Customization
Not enough data
8.6
179
Not enough data
8.8
179
Not enough data
8.7
140
Not enough data
Feature Not Available
Survey Insights
Not enough data
8.9
181
Not enough data
8.6
179
Not enough data
8.7
181
Not enough data
8.7
182
Agentic AI - Survey
Not enough data
8.7
60
Not enough data
8.6
60
Not enough data
8.7
62
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Management
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation - AI Content Creation Platforms
Not enough data
8.5
54
Not enough data
8.6
52
Not enough data
8.8
60
Management - AI Content Creation Platforms
Not enough data
8.6
53
Not enough data
8.7
50
Not enough data
8.4
49
Consumer Intelligence
9.1
22
|
Verified
8.6
995
|
Verified
8.9
19
8.3
954
|
Verified
9.1
18
|
Verified
8.5
979
|
Verified
Reporting
7.7
14
|
Verified
Feature Not Available
8.3
18
|
Verified
8.3
937
|
Verified
8.8
22
|
Verified
8.9
1046
|
Verified
Media Monitoring
8.6
17
|
Verified
8.9
1031
|
Verified
8.7
13
|
Verified
8.9
1051
Feature Not Available
8.6
962
|
Verified
In-House Management
Feature Not Available
8.0
577
Feature Not Available
8.2
919
|
Verified
Generative AI
Not enough data
8.1
760
Agentic AI - Online Reputation Management
Not enough data
7.8
210
Not enough data
7.8
209
Not enough data
8.0
212
Not enough data
7.8
212
Not enough data
7.9
213
Not enough data
7.9
212
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.0
35
Not enough data
8.1
35
Not enough data
7.7
35
Customer Interaction Automation - AI Customer Support Agents
Not enough data
8.1
35
Not enough data
8.1
36
Not enough data
8.0
35
Not enough data
8.0
35
Automation
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.1
35
Autonomy
Not enough data
7.9
35
Not enough data
8.0
35
Not enough data
8.2
36
Not enough data
8.3
36
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GatherUp and SOCi are categorized as Online Reputation Management
Unique Categories
GatherUp is categorized as Enterprise Feedback Management
SOCi is categorized as AI Content Creation Platforms, Multi-Location Marketing Platforms, AI Agents For Business Operations, Store Locator, Local Listing Management, Chatbots, Local SEO, Social Media Advertising, Social Media Analytics, Social Media Suites, Social Media Management, Survey, and AI Customer Support Agents
Reviews
Reviewers' Company Size
GatherUp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SOCi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
35.7%
Insurance
9.5%
Health, Wellness and Fitness
7.1%
Retail
4.8%
Hospital & Health Care
4.8%
Other
38.1%
Real Estate
22.8%
Health, Wellness and Fitness
6.8%
Marketing and Advertising
6.8%
Retail
5.6%
Leisure, Travel & Tourism
5.1%
Other
52.9%
Discussions
GatherUp has no discussions with answers
I need step by step quidance
3 Comments
CD
Within the SOCi dashboard is SOCi University. They have a plethora of knowledge-based articles and videos to guide you through all dashboard functions.Read more
What type of integrations are available with SOCi?
1 Comment
NA
Hi Ashley, your Customer Success Manager will be happy to discuss these options with you via phone. SOCi has many integration methods for agencies that would...Read more
When will we be able to post more than 4 pictures at a time on Instagram and google account?
1 Comment
AC
Hi Fei,
Apologies for the delay on responding here. Earlier this year, the Instagram API was opened up so 3rd party applications can post multiple images...Read more
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