# GatherUp vs ReviewTrackers Comparison

---
## Frequently Asked Questions

### What is the difference between ReviewTrackers vs GatherUp?

ReviewTrackers stands out for its higher G2 rating, stronger support scores, and advanced workflow features, while GatherUp is noted for its automation and centralized management.

| [ReviewTrackers](https://www.g2.com/products/reviewtrackers/reviews) | [GatherUp](https://www.g2.com/products/gatherup/reviews) |
| --- | --- |
| 4.6/5 (161 reviews) | 4.5/5 (50 reviews) |
| Mid-Market | Small-Business |
| 9.3 | 9.2 |
| 9.7 | 9.2 |
| Team Workflow | Automation |



### How do the pricing models of ReviewTrackers and GatherUp compare?

Reviewers rate ReviewTrackers higher on value, as reflected in its satisfaction scores for price and cost-related dimensions.

- **ReviewTrackers:** In recent reviews, many highlight the platform as a strong value for the features provided, with several noting the price is justified by the time savings and reporting capabilities.
- **GatherUp:** Recent reviewers mention that GatherUp is effective but can be expensive for businesses with many locations, with some expressing that the cost is high relative to the feature set.



### What are the best alternatives to ReviewTrackers and GatherUp?

The top three alternatives to ReviewTrackers and GatherUp are Birdeye, Reputation, and Podium.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [ReviewTrackers](https://www.g2.com/products/reviewtrackers/reviews) | 4.6/5 (161 reviews) | Mid-Market | In recent reviews, many highlight strong value for features | Team Workflow |
| [GatherUp](https://www.g2.com/products/gatherup/reviews) | 4.5/5 (50 reviews) | Small-Business | Recent reviewers mention higher cost for multi-location businesses | Automation |
| [Birdeye](https://www.g2.com/products/birdeye/reviews) | 4.7/5 (4205 reviews) | Small-Business | — | — |
| [Reputation](https://www.g2.com/products/reputation/reviews) | 4.5/5 (2469 reviews) | Mid-Market | — | — |
| [Podium](https://www.g2.com/products/podium/reviews) | 4.5/5 (2109 reviews) | Small-Business | — | — |



### Which Online Reputation Management features should I prioritize when comparing ReviewTrackers and GatherUp?

Buyers comparing ReviewTrackers and GatherUp should prioritize automation, team workflow, digital media monitoring, revenue reporting, and centralized management.

- **Automation:** GatherUp is frequently cited for its automation features (1 all-time mention), while ReviewTrackers does not highlight automation as a core differentiator.
- **Team Workflow:** ReviewTrackers offers team workflow features not present in GatherUp.
- **Digital Media Monitoring:** ReviewTrackers provides digital media monitoring, which GatherUp does not.
- **Revenue Reporting:** GatherUp offers revenue reporting features not found in ReviewTrackers.
- **Centralized Management:** GatherUp is cited for centralized management (1 all-time mention), supporting multi-location oversight.



### What are the pros and cons of ReviewTrackers vs GatherUp?

ReviewTrackers' headline strength is its team workflow and multi-location management, while GatherUp excels in automation and centralized review management.

- **ReviewTrackers strengths:** Team workflow features, digital media monitoring, high Ease of Use (9.4), and strong Quality of Support (9.7).
- **ReviewTrackers trade-offs:** Some reviewers mention challenges with certain integrations and desire for broader review source coverage.
- **GatherUp strengths:** Automation (1 all-time mention), centralized management (1), ease of use (1), and strong customer support (2).
- **GatherUp trade-offs:** Reviewers note higher costs for multi-location businesses and limited integration with certain industry-specific systems.



### Is ReviewTrackers or GatherUp better for small businesses?

GatherUp is better suited for small businesses, as reflected by its largest reviewer segment and positive small-business sentiment.

- **ReviewTrackers:** Largest segment is Mid-Market; reviewers highlight its value for organizations managing multiple locations and complex workflows.
- **GatherUp:** Largest segment is Small-Business; reviewers consistently praise its ease of use, automation, and effectiveness for small business needs.



### Which Online Reputation Management platform has better integrations?

Reviewers do not cite a clear winner for integrations between ReviewTrackers and GatherUp.

- **ReviewTrackers:** No recent reviewer-cited integrations.
- **GatherUp:** No recent reviewer-cited integrations.



### How do ReviewTrackers and GatherUp compare on customer support?

ReviewTrackers scores higher on Quality of Support by 0.5 points, indicating a material advantage over GatherUp.

- **ReviewTrackers:** Reviewers consistently praise responsive and helpful support, with a Quality of Support score of 9.7.
- **GatherUp:** Reviewers highlight strong onboarding and ongoing support, with a Quality of Support score of 9.2 and 2 all-time mentions for customer support.



### Which is easier to implement, ReviewTrackers or GatherUp?

ReviewTrackers and GatherUp are nearly equal on Ease of Setup, with scores of 9.3 and 9.2 respectively, indicating parity.

- **ReviewTrackers:** Reviewers describe setup as straightforward, especially for multi-location businesses, with frequent mentions of easy onboarding and intuitive workflows.
- **GatherUp:** Reviewers highlight simple onboarding, intuitive setup, and minimal training required, with 1 all-time mention for easy setup.



### Which product has better Online Reviews?

ReviewTrackers has a slight edge over GatherUp for Online Reviews, as reflected in its higher G2 rating and reviewer-cited strengths in multi-location review management.

- **ReviewTrackers:** G2 rating 4.6/5 (161 reviews); Ease of Use 9.4; reviewers highlight comprehensive review aggregation and response tools for large organizations.
- **GatherUp:** G2 rating 4.5/5 (50 reviews); Ease of Use 9.0; reviewers cite automation and centralized review management as key strengths.



| | GatherUp | ReviewTrackers | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 50 | 161 | 
| **Largest Market Segment** | Small-Business (72.1% of reviews) | Mid-Market (44.4% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $89.00 1 Location Per Month | 

---
## Top Pros & Cons

### GatherUp

Pros:
- Communication (2 reviews)
- Customer Support (2 reviews)


### ReviewTrackers

**Not enough data**

---
## Ratings Comparison
| Rating | GatherUp | ReviewTrackers | 
|---|---|---|
  | **Meets Requirements** | 9.0 (35 reviews) | 9.0 (141 reviews) | 
  | **Ease of Use** | 9.0 (37 reviews) | 9.4 (143 reviews) | 
  | **Ease of Setup** | 9.2 (26 reviews) | 9.3 (103 reviews) | 
  | **Ease of Admin** | 9.1 (24 reviews) | 9.4 (104 reviews) | 
  | **Quality of Support** | 9.2 (31 reviews) | 9.7 (135 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (23 reviews) | 9.6 (101 reviews) | 
  | **Product Direction (% positive)** | 9.0 (34 reviews) | 9.1 (142 reviews) | 

---
## Pricing

### GatherUp

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### ReviewTrackers

#### Entry-Level Pricing

Plan: Customizable Reputation Management Experience

Price: Starting at $89.00 1 Location Per Month

Description: Contact us to learn more about how ReviewTrackers can partner with your business to drive growth and success. 

Key Features:
- Track All Major Review Websites on 100+ sites
- Location Leaderboard
- Competitor Reporting

[Learn more about ReviewTrackers](https://www.g2.com/products/reviewtrackers/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Local Listing Management

| Product | Score | Reviews |
|---|---|---|
| **GatherUp** | N/A | N/A |
| **ReviewTrackers** | 9.1/10 | 12 |

#### Listing Management

| Feature | GatherUp | ReviewTrackers | 
|---|---|---|
| **Network Directory** | Not enough data | 8.3 (8 reviews) ✓ Verified | 
| **Data Aggregators** | Not enough data | 9.1 (9 reviews) ✓ Verified | 
| **Duplicate Monitoring** | Not enough data | 8.7 (9 reviews) | 
| **Optimization** | Not enough data | 9.3 (9 reviews) | 

#### Performance

| Feature | GatherUp | ReviewTrackers | 
|---|---|---|
| **Real-Time Updates** | Not enough data | 9.6 (9 reviews) ✓ Verified | 
| **Analytics** | Not enough data | 9.8 (10 reviews) ✓ Verified | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **GatherUp** | N/A | N/A |
| **ReviewTrackers** | 8.6/10 | 10 |

#### Feedback Management

| Feature | GatherUp | ReviewTrackers | 
|---|---|---|
| **Tagging** | Not enough data | 8.3 (8 reviews) | 
| **Segmentation** | Not enough data | 7.7 (5 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | 8.9 (9 reviews) | 

#### Feedback Analysis

| Feature | GatherUp | ReviewTrackers | 
|---|---|---|
| **Thematic Analysis** | Not enough data | 7.5 (6 reviews) | 
| **Sentiment Analysis** | Not enough data | 7.9 (8 reviews) | 
| **NPS/CSAT Scoring** | Not enough data | 7.0 (5 reviews) | 

#### Feedback Sources

| Feature | GatherUp | ReviewTrackers | 
|---|---|---|
| **Online Reviews** | Not enough data | 9.8 (9 reviews) | 
| **Surveys** | Not enough data | 9.8 (7 reviews) | 
| **Social Media** | Not enough data | 9.3 (7 reviews) | 
| **Customer Service Channels** | Not enough data | 9.8 (8 reviews) | 

#### Generative AI

| Feature | GatherUp | ReviewTrackers | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **GatherUp** | N/A | N/A |
| **ReviewTrackers** | N/A | N/A |

#### Generative AI

| Feature | GatherUp | ReviewTrackers | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Survey Management

| Feature | GatherUp | ReviewTrackers | 
|---|---|---|
| **Brand Design Consistency** | Not enough data | Not enough data | 
| **Survey Deployment** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Device Responsiveness** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Mobile Survey** | Not enough data | Not enough data | 
| **Pulse Surveys** | Not enough data | Not enough data | 

#### Process Management

| Feature | GatherUp | ReviewTrackers | 
|---|---|---|
| **Feedback Aggregation** | Not enough data | Not enough data | 
| **Trigger Alerts** | Not enough data | Not enough data | 
| **Real-Time Analysis** | Not enough data | Not enough data | 
| **Real-Time Action** | Not enough data | Not enough data | 
| **360 Degree Feedback** | Not enough data | Not enough data | 
| **Anonymous Feedback** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Text Analysis** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### System Management

| Feature | GatherUp | ReviewTrackers | 
|---|---|---|
| **Security** | Not enough data | Not enough data | 
| **System Monitoring** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **GPS** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | GatherUp | ReviewTrackers | 
|---|---|---|
| **Customer Experience Management** | Not enough data | Not enough data | 
| **NPS of Employees** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Question Library** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Ratings/Reviews** | Not enough data | Not enough data | 
| **Negative Feedback Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Text Fields** | Not enough data | Not enough data | 
| **Customizable Questions** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Conditional Logic** | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **NPS of Customers** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **NPS Survey Structure** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Question Branching** | Not enough data | Not enough data | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **GatherUp** | 8.7/10 | 26 |
| **ReviewTrackers** | 8.6/10 | 53 |

#### Consumer Intelligence

| Feature | GatherUp | ReviewTrackers | 
|---|---|---|
| **Customer Feedback** | 9.1 (22 reviews) ✓ Verified | 9.3 (42 reviews) ✓ Verified | 
| **Competitive Intelligence** | 8.9 (19 reviews) | 8.0 (35 reviews) | 
| **Sentiment Analysis** | 9.1 (18 reviews) ✓ Verified | 8.1 (36 reviews) ✓ Verified | 
| **Competitive Analysis** | Not enough data | Not enough data | 

#### Reporting

| Feature | GatherUp | ReviewTrackers | 
|---|---|---|
| **Revenue Reporting** | 7.7 (14 reviews) ✓ Verified | Feature Not Available | 
| **Corporate Reporting** | 8.3 (18 reviews) ✓ Verified | 8.5 (28 reviews) ✓ Verified | 
| **Dashboard** | 8.8 (23 reviews) ✓ Verified | 9.4 (48 reviews) ✓ Verified | 

#### Media Monitoring

| Feature | GatherUp | ReviewTrackers | 
|---|---|---|
| **Social Networks Monitoring** | 8.6 (17 reviews) ✓ Verified | 9.1 (35 reviews) ✓ Verified | 
| **Social Media Management** | 8.7 (13 reviews) ✓ Verified | 8.6 (28 reviews) | 
| **Digital Media Monitoring** | Feature Not Available | 8.1 (30 reviews) | 
| **Review Monitoring** | Not enough data | Not enough data | 
| **Brand Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **SEO Management** | Not enough data | Not enough data | 
| **Response Management** | Not enough data | Not enough data | 
| **Customer Experience Management** | Not enough data | Not enough data | 
| **Negative Feedback Management** | Not enough data | Not enough data | 
| **Keyword Tracking** | Not enough data | Not enough data | 

#### In-House Management

| Feature | GatherUp | ReviewTrackers | 
|---|---|---|
| **Team Workflow** | Feature Not Available | 8.0 (27 reviews) ✓ Verified | 

#### Generative AI

| Feature | GatherUp | ReviewTrackers | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Online Reputation Management

| Feature | GatherUp | ReviewTrackers | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | GatherUp | ReviewTrackers | 
|---|---|---|
| **White Label** | Not enough data | Not enough data | 
| **Hashtag Tracking** | Not enough data | Not enough data | 
| **Review Sharing** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Customer Advocacy** | Not enough data | Not enough data | 
| **Automated Responses** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Employee Advocacy** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Scoring** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Review Request** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 

### Local Marketing

| Product | Score | Reviews |
|---|---|---|
| **GatherUp** | N/A | N/A |
| **ReviewTrackers** | N/A | N/A |

#### Platform

| Feature | GatherUp | ReviewTrackers | 
|---|---|---|
| **Internationalization** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Reporting and Dashboards** | Not enough data | Not enough data | 
| **Mobile User Support** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)

**Unique to GatherUp (1):** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)

**Unique to ReviewTrackers (2):** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Local Listing Management Software](https://www.g2.com/categories/local-listing-management)


---
## Reviewer Demographics

### By Company Size

| Segment | GatherUp | ReviewTrackers | 
|---|---|---|
| **Small-Business** | 72.1% | 35.0% | 
| **Mid-Market** | 18.6% | 44.4% | 
| **Enterprise** | 9.3% | 20.6% | 

### By Industry

#### GatherUp

- **Marketing and Advertising:** 34.9%
- **Insurance:** 9.3%
- **Hospital & Health Care:** 7.0%
- **Health, Wellness and Fitness:** 7.0%
- **Retail:** 4.7%
- **Accounting:** 2.3%
- **Automotive:** 2.3%
- **Broadcast Media:** 2.3%
- **Computer & Network Security:** 2.3%
- **Construction:** 2.3%
- **Other:** 25.6%

#### ReviewTrackers

- **Marketing and Advertising:** 16.9%
- **Hospitality:** 10.0%
- **Automotive:** 9.4%
- **Restaurants:** 7.5%
- **Internet:** 5.0%
- **Hospital & Health Care:** 4.4%
- **Consumer Services:** 4.4%
- **Real Estate:** 4.4%
- **Food & Beverages:** 4.4%
- **Financial Services:** 3.8%
- **Other:** 30.0%

---
## Alternatives

### Alternatives to GatherUp

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4234 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2109 reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.5/5 stars (2469 reviews)
- [NiceJob](https://www.g2.com/products/nicejob/reviews) — 4.8/5 stars (419 reviews)
- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1125 reviews)
- [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (547 reviews)
- [Reviews.io](https://www.g2.com/products/reviews-io/reviews) — 4.8/5 stars (654 reviews)
- [Trustpilot](https://www.g2.com/products/trustpilot/reviews) — 3.3/5 stars (264 reviews)
- [SOCi](https://www.g2.com/products/soci/reviews) — 4.5/5 stars (4680 reviews)
- [Thryv](https://www.g2.com/products/thryv/reviews) — 4.3/5 stars (2014 reviews)

### Alternatives to ReviewTrackers

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4234 reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.5/5 stars (2469 reviews)
- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1125 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2109 reviews)
- [Grade.us](https://www.g2.com/products/grade-us/reviews) — 4.6/5 stars (143 reviews)
- [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (547 reviews)
- [Reputology](https://www.g2.com/products/reputology/reviews) — 4.7/5 stars (44 reviews)
- [NiceJob](https://www.g2.com/products/nicejob/reviews) — 4.8/5 stars (419 reviews)
- [Reviews.io](https://www.g2.com/products/reviews-io/reviews) — 4.8/5 stars (654 reviews)
- [SOCi](https://www.g2.com/products/soci/reviews) — 4.5/5 stars (4680 reviews)

---
## Top Discussions

### GatherUp

No discussions available for this product.

### ReviewTrackers

- Title: ["Best current location and operation system"](https://www.g2.com/discussions/30277-best-current-location-and-operation-system) — 1 comment, 1 upvote
  > **Top comment:** "thanks for everything"
- Title: [How secure is ReviewTrackers?](https://www.g2.com/discussions/2833-how-secure-is-reviewtrackers) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "In addition to ReviewTrackers forcing HTTPS using a 256 bit SSL to encrypt all connections to our backend, we also regularly audit the details of our..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gatherup-vs-reviewtrackers)