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At a Glance
Market Segments
Small-Business (71.4% of reviews)
Small-Business (84.8% of reviews)
Entry-Level Pricing
No pricing available
$29.00 300 Review Invites Per Month
GatherUp
Star Rating
(49)4.5 out of 5
Market Segments
Small-Business (71.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GatherUpReviews.io
Star Rating
(604)4.8 out of 5
Market Segments
Small-Business (84.8% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 300 Review Invites Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Reviews.io excels in customer feedback collection with a score of 9.5, while GatherUp trails slightly at 9.1. Reviewers mention that the intuitive interface of Reviews.io makes it easier to gather and analyze customer insights effectively.
- Reviewers mention that the dashboard feature in Reviews.io is rated at 9.2, providing a more comprehensive view of metrics compared to GatherUp's 8.8. Users say that the visual representation of data in Reviews.io helps them make quicker decisions.
- G2 users highlight that Reviews.io's quality of support is rated at 9.6, which is notably higher than GatherUp's 9.2. Users report that the responsiveness and helpfulness of the support team at Reviews.io significantly enhance their overall experience.
- Users on G2 mention that the ease of setup for GatherUp is rated at 9.2, outperforming Reviews.io's 8.7. Reviewers say that GatherUp's straightforward onboarding process allows businesses to get started quickly without extensive training.
- Reviewers mention that while both platforms offer personalization features, Reviews.io scores 8.8 compared to GatherUp's lower score. Users report that the ability to customize review forms in Reviews.io is particularly beneficial for tailoring feedback requests to their brand.
- Users say that GatherUp shines in sentiment analysis with a score of 9.1, slightly higher than Reviews.io's 8.9. Reviewers mention that the detailed insights provided by GatherUp help them understand customer emotions better, which is crucial for improving service quality.
Pricing
Entry-Level Pricing
GatherUp
No pricing availableReviews.io
Essentials
$29.00
300 Review Invites Per Month
Build trust & drive conversions, it's easier than ever to get started.
- Product & Company Reviews
- Photo & Video Reviews
- Automated Review Collection
Free Trial
GatherUp
Free Trial is available
Reviews.io
Free Trial is available
Ratings
Meets Requirements
9.1
34
9.2
497
Ease of Use
9.0
36
8.9
503
Ease of Setup
9.2
25
8.6
370
Ease of Admin
9.1
24
9.0
305
Quality of Support
9.2
30
9.7
502
Has the product been a good partner in doing business?
9.3
23
9.4
305
Product Direction (% positive)
8.9
33
9.4
455
Features by Category
Collection
Not enough data
8.3
125
Not enough data
8.8
221
|
Verified
Not enough data
8.6
220
|
Verified
Not enough data
8.6
211
|
Verified
Not enough data
8.2
186
|
Verified
Agentic AI - Review Management
Not enough data
8.2
13
Not enough data
8.5
13
Moderation
Not enough data
8.9
211
|
Verified
Not enough data
8.9
204
|
Verified
Not enough data
8.3
176
|
Verified
Use Cases
Not enough data
9.0
197
|
Verified
Not enough data
8.6
175
|
Verified
Not enough data
9.1
204
|
Verified
Administration
Not enough data
7.7
163
|
Verified
Not enough data
8.0
101
Not enough data
8.5
172
|
Verified
Not enough data
8.8
175
|
Verified
Not enough data
Feature Not Available
Display Options
Not enough data
8.5
171
|
Verified
Not enough data
8.9
196
|
Verified
Not enough data
8.8
190
|
Verified
Not enough data
8.6
172
|
Verified
Generative AI
Not enough data
8.1
101
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Management
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
9.1
22
|
Verified
9.4
199
|
Verified
8.9
19
8.8
169
|
Verified
9.1
18
|
Verified
8.8
177
|
Verified
Reporting
7.7
14
|
Verified
8.0
149
8.3
18
|
Verified
8.3
156
|
Verified
8.8
22
|
Verified
9.1
192
|
Verified
Media Monitoring
8.6
17
|
Verified
7.9
150
|
Verified
8.7
13
|
Verified
8.0
148
|
Verified
Feature Not Available
8.1
150
|
Verified
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
Not enough data
7.9
75
Agentic AI - Online Reputation Management
Not enough data
8.1
25
Not enough data
8.7
24
Not enough data
8.6
23
Not enough data
8.5
24
Not enough data
8.6
24
Not enough data
8.7
24
Categories
Categories
Shared Categories
GatherUp and Reviews.io are categorized as Online Reputation Management
Unique Categories
GatherUp is categorized as Enterprise Feedback Management
Reviews.io is categorized as Review Management
Reviews
Reviewers' Company Size
GatherUp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reviews.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
35.7%
Insurance
9.5%
Health, Wellness and Fitness
7.1%
Retail
4.8%
Hospital & Health Care
4.8%
Other
38.1%
Retail
25.5%
Apparel & Fashion
8.6%
Consumer Goods
6.1%
Health, Wellness and Fitness
5.7%
Marketing and Advertising
3.7%
Other
50.3%
Discussions
GatherUp has no discussions with answers
Reviews.io has no discussions with answers
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