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At a Glance
GatherUp
GatherUp
Star Rating
(49)4.5 out of 5
Market Segments
Small-Business (71.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GatherUp
Reputation
Reputation
Star Rating
(2,388)4.6 out of 5
Market Segments
Mid-Market (45.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Reputation
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that "Reputation" excels in "Customer Feedback & Reviews" with a score of 9.4, indicating a strong capability in gathering and analyzing customer sentiments, while "GatherUp" scores slightly lower at 9.1. Reviewers mention that the feedback collection process in "Reputation" is seamless and user-friendly.
  • Reviewers mention that "GatherUp" shines in "Quality of Support" with a score of 9.2 compared to "Reputation's" 8.9. Users on G2 highlight the responsiveness and helpfulness of the support team in "GatherUp," making it easier for businesses to resolve issues quickly.
  • Users say that "Reputation" offers superior "Dashboards and Reporting" features, scoring 9.1, which allows for customizable dashboards that cater to specific business needs. In contrast, "GatherUp" scores 8.8, with users noting that while it provides good reporting, it lacks some of the customization options found in "Reputation."
  • G2 users report that "GatherUp" has a more user-friendly "Ease of Setup" with a score of 9.2, making it easier for new users to get started. In comparison, "Reputation" scores 8.6, with some reviewers mentioning that the initial setup can be more complex and time-consuming.
  • Reviewers mention that "Reputation" has a robust "Social Media Management" feature, scoring 8.6, which allows for effective monitoring and engagement across various platforms. Users on G2 note that "GatherUp" scores slightly higher at 8.7, but some feel it lacks the depth of analytics that "Reputation" provides.
  • Users report that "Reputation" has a strong "Local Search Optimization" capability, scoring 9.2, which is crucial for businesses looking to enhance their online visibility. In contrast, "GatherUp" scores 8.9, with reviewers mentioning that while it offers good features, it doesn't match the comprehensive approach of "Reputation" in this area.
Pricing
Entry-Level Pricing
GatherUp
No pricing available
Reputation
No pricing available
Free Trial
GatherUp
Free Trial is available
Reputation
No trial information available
Ratings
Meets Requirements
9.1
34
9.1
1,944
Ease of Use
9.0
36
9.0
1,985
Ease of Setup
9.2
25
8.7
1,103
Ease of Admin
9.1
24
8.9
876
Quality of Support
9.2
30
8.9
1,734
Has the product been a good partner in doing business?
9.3
23
8.9
874
Product Direction (% positive)
8.9
33
8.9
1,919
Features by Category
Social Media AnalyticsHide 16 FeaturesShow 16 Features
Not enough data
8.5
310
Social Analytics
Not enough data
8.3
235
Not enough data
8.5
239
Not enough data
8.7
246
Not enough data
8.4
204
Not enough data
8.4
209
Not enough data
8.1
170
Not enough data
8.3
188
Reports & Dashboards
Not enough data
8.7
250
Not enough data
8.8
247
Not enough data
8.7
232
Not enough data
8.2
158
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Local Listing ManagementHide 6 FeaturesShow 6 Features
Not enough data
8.3
415
Listing Management
Not enough data
8.2
298
|
Verified
Not enough data
8.3
302
|
Verified
Not enough data
8.0
302
Not enough data
8.1
320
|
Verified
Performance
Not enough data
8.4
345
|
Verified
Not enough data
8.7
369
|
Verified
Not enough data
9.0
200
Local Search Optimization
Not enough data
8.9
146
Not enough data
8.8
161
|
Verified
Not enough data
9.1
176
Not enough data
9.3
186
|
Verified
Not enough data
8.7
156
|
Verified
Not enough data
9.1
182
|
Verified
Competitive IntelligenceHide 9 FeaturesShow 9 Features
Not enough data
8.6
281
Platform Basics
Not enough data
9.2
238
Not enough data
8.8
226
Agentic AI - Competitive Intelligence
Not enough data
5.7
5
Platform Data
Not enough data
8.8
226
Not enough data
9.4
267
Not enough data
8.4
195
Platform Content
Not enough data
Feature Not Available
Platform Reporting
Not enough data
9.0
239
Not enough data
9.1
237
Social Media ManagementHide 20 FeaturesShow 20 Features
Not enough data
7.8
507
Content & Collaboration
Not enough data
8.8
386
Not enough data
8.4
366
Not enough data
8.4
321
Not enough data
8.4
323
Not enough data
8.7
369
Not enough data
8.3
312
Social Management
Not enough data
8.6
420
Not enough data
8.7
428
Not enough data
8.5
376
Not enough data
8.7
420
Not enough data
8.3
346
Not enough data
8.3
297
Not enough data
8.2
181
Agentic AI - Social Media Management
Not enough data
6.0
15
Not enough data
6.4
16
Not enough data
6.1
16
Not enough data
6.7
16
Not enough data
6.1
16
Not enough data
6.6
16
Not enough data
6.8
16
Not enough data
8.3
715
Analytics
Not enough data
8.8
569
Not enough data
8.9
596
Not enough data
8.8
550
Not enough data
8.2
484
Customization
Not enough data
8.4
478
Not enough data
8.2
461
Not enough data
8.6
489
Not enough data
8.4
470
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Experience Management
Not enough data
7.6
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
7.1
23
Collection
Not enough data
7.0
23
Not enough data
8.0
23
Not enough data
7.6
23
Not enough data
8.3
23
Not enough data
6.8
23
Agentic AI - Review Management
Not enough data
5.8
18
Not enough data
5.8
19
Moderation
Not enough data
7.3
22
Not enough data
7.3
22
Not enough data
7.4
22
Use Cases
Not enough data
7.3
21
Not enough data
7.4
20
Not enough data
7.5
20
Administration
Not enough data
6.0
20
Not enough data
7.6
20
Not enough data
7.9
21
Not enough data
7.8
20
Not enough data
6.0
20
Display Options
Not enough data
6.9
19
Not enough data
6.6
19
Not enough data
6.9
18
Not enough data
7.1
19
Generative AI
Not enough data
6.6
18
Social Media Listening ToolsHide 15 FeaturesShow 15 Features
Not enough data
8.8
318
Monitoring & Listening
Not enough data
8.9
242
Not enough data
8.5
189
Not enough data
8.7
174
Not enough data
8.7
150
Not enough data
8.7
162
Not enough data
8.5
154
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
Not enough data
8.8
240
Not enough data
9.0
247
Not enough data
9.0
183
Not enough data
8.7
154
Social Customer ServiceHide 14 FeaturesShow 14 Features
Not enough data
8.7
503
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process
Not enough data
8.7
360
Not enough data
8.4
342
Not enough data
8.4
317
Channels
Not enough data
9.0
373
Not enough data
9.1
408
Not enough data
8.4
314
Not enough data
8.5
327
Not enough data
8.7
337
Insight
Not enough data
9.1
405
Not enough data
9.1
428
Not enough data
Feature Not Available
Not enough data
8.6
349
Enterprise Feedback ManagementHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Management
Not enough data
Not enough data
Not enough data
Not enough data
Online Reputation ManagementHide 18 FeaturesShow 18 Features
8.7
25
7.9
1,222
Consumer Intelligence
9.1
22
|
Verified
9.0
1041
|
Verified
8.9
19
8.6
931
9.1
18
|
Verified
8.8
1000
|
Verified
Reporting
7.7
14
|
Verified
Feature Not Available
8.3
18
|
Verified
8.6
915
|
Verified
8.8
22
|
Verified
9.1
1120
|
Verified
Media Monitoring
8.6
17
|
Verified
8.6
959
|
Verified
8.7
13
|
Verified
8.6
941
|
Verified
Feature Not Available
8.5
878
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
8.5
846
Generative AI
Not enough data
7.9
392
Agentic AI - Online Reputation Management
Not enough data
6.6
31
Not enough data
6.5
30
Not enough data
6.6
31
Not enough data
6.7
31
Not enough data
6.7
31
Not enough data
6.9
29
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
GatherUp
GatherUp
Small-Business(50 or fewer emp.)
71.4%
Mid-Market(51-1000 emp.)
19.0%
Enterprise(> 1000 emp.)
9.5%
Reputation
Reputation
Small-Business(50 or fewer emp.)
28.8%
Mid-Market(51-1000 emp.)
45.0%
Enterprise(> 1000 emp.)
26.1%
Reviewers' Industry
GatherUp
GatherUp
Marketing and Advertising
35.7%
Insurance
9.5%
Health, Wellness and Fitness
7.1%
Retail
4.8%
Hospital & Health Care
4.8%
Other
38.1%
Reputation
Reputation
Automotive
27.7%
Real Estate
27.5%
Hospital & Health Care
11.6%
Marketing and Advertising
3.5%
Hospitality
3.3%
Other
26.3%
Alternatives
GatherUp
GatherUp Alternatives
Birdeye
Birdeye
Add Birdeye
Podium
Podium
Add Podium
Grade.us
Grade.Us
Add Grade.us
NiceJob
NiceJob
Add NiceJob
Reputation
Reputation Alternatives
Birdeye
Birdeye
Add Birdeye
SOCi
SOCi
Add SOCi
Semrush
Semrush
Add Semrush
Chatmeter
Chatmeter
Add Chatmeter
Discussions
GatherUp
GatherUp Discussions
Monty the Mongoose crying
GatherUp has no discussions with answers
Reputation
Reputation Discussions
Can you use Facebook Live from the Reputation app?
3 Comments
Amber B.
AB
No you cannot. Read more
Can we possibly work with sites like INdeed.com or Glassdoor.com to set up profiles correctly?
2 Comments
Ashley P.
AP
Yes! We can work with both at this time.Read more
What is the biggest negative of the platform?
2 Comments
Dale M.
DM
Honestly, the customer experience is just okay. The platform is pretty good for the most part, with the exception of a few bugs. Sales and Implementation...Read more