Users report that "Reputation" excels in "Customer Feedback & Reviews" with a score of 9.4, indicating a strong capability in gathering and analyzing customer sentiments, while "GatherUp" scores slightly lower at 9.1. Reviewers mention that the feedback collection process in "Reputation" is seamless and user-friendly.
Reviewers mention that "GatherUp" shines in "Quality of Support" with a score of 9.2 compared to "Reputation's" 8.9. Users on G2 highlight the responsiveness and helpfulness of the support team in "GatherUp," making it easier for businesses to resolve issues quickly.
Users say that "Reputation" offers superior "Dashboards and Reporting" features, scoring 9.1, which allows for customizable dashboards that cater to specific business needs. In contrast, "GatherUp" scores 8.8, with users noting that while it provides good reporting, it lacks some of the customization options found in "Reputation."
G2 users report that "GatherUp" has a more user-friendly "Ease of Setup" with a score of 9.2, making it easier for new users to get started. In comparison, "Reputation" scores 8.6, with some reviewers mentioning that the initial setup can be more complex and time-consuming.
Reviewers mention that "Reputation" has a robust "Social Media Management" feature, scoring 8.6, which allows for effective monitoring and engagement across various platforms. Users on G2 note that "GatherUp" scores slightly higher at 8.7, but some feel it lacks the depth of analytics that "Reputation" provides.
Users report that "Reputation" has a strong "Local Search Optimization" capability, scoring 9.2, which is crucial for businesses looking to enhance their online visibility. In contrast, "GatherUp" scores 8.9, with reviewers mentioning that while it offers good features, it doesn't match the comprehensive approach of "Reputation" in this area.
Pricing
Entry-Level Pricing
GatherUp
No pricing available
Reputation
No pricing available
Free Trial
GatherUp
Free Trial is available
Reputation
No trial information available
Ratings
Meets Requirements
9.1
34
9.1
1,944
Ease of Use
9.0
36
9.0
1,985
Ease of Setup
9.2
25
8.7
1,103
Ease of Admin
9.1
24
8.9
876
Quality of Support
9.2
30
8.9
1,734
Has the product been a good partner in doing business?
Honestly, the customer experience is just okay. The platform is pretty good for the most part, with the exception of a few bugs. Sales and Implementation...Read more
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