# GatherUp vs Grade.us Comparison

---
## Frequently Asked Questions

### What is the difference between Grade.Us vs GatherUp?

Grade.Us and GatherUp differ most in their feature sets and reviewer-cited strengths, with Grade.Us offering digital media monitoring and team workflow, while GatherUp is praised for automation and centralized management.

| [Grade.Us](https://www.g2.com/products/grade-us/reviews) | [GatherUp](https://www.g2.com/products/gatherup/reviews) |
| --- | --- |
| 4.6/5 (143 reviews) | 4.5/5 (50 reviews) |
| Small-Business | Small-Business |
| 8.7 | 9.2 |
| 9.1 | 9.2 |
| Digital media monitoring, team workflow | Automation, centralized management |



### How do the pricing models of Grade.Us and GatherUp compare?

GatherUp is rated higher for value, with a superior Price/Cost satisfaction score compared to Grade.Us.

- **Grade.Us:** Reviewers note recent price increases and describe the platform as "a little pricey" for certain features, with some switching away due to cost concerns.
- **GatherUp:** Reviewers describe GatherUp as affordable and offering strong value for the features provided, with no recent negative value sentiment.
- **Switching Reason:** Several reviewers switched from Grade.Us to GatherUp citing dissatisfaction with Grade.Us pricing and support.



### What are the best alternatives to Grade.Us and GatherUp?

The top three alternatives to Grade.Us and GatherUp are Birdeye, Podium, and ReviewTrackers.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Grade.Us](https://www.g2.com/products/grade-us/reviews) | 4.6/5 (143 reviews) | Small-Business | Recent reviews cite price increases and value concerns | Digital media monitoring, team workflow |
| [GatherUp](https://www.g2.com/products/gatherup/reviews) | 4.5/5 (50 reviews) | Small-Business | Described as affordable and strong value | Automation, centralized management |
| [Birdeye](https://www.g2.com/products/birdeye/reviews) | 4.7/5 (4205 reviews) | Small-Business | — | — |
| [Podium](https://www.g2.com/products/podium/reviews) | 4.5/5 (2109 reviews) | Small-Business | — | — |
| [ReviewTrackers](https://www.g2.com/products/reviewtrackers/reviews) | 4.6/5 (161 reviews) | Mid-Market | — | — |



### Which Online Reputation Management features should I prioritize when comparing Grade.Us and GatherUp?

Buyers comparing Grade.Us and GatherUp should prioritize automation, centralized management, digital media monitoring, team workflow, and competitive intelligence.

- **Automation:** GatherUp is praised for automation (1 all-time mention); Grade.Us supports automated review requests but lacks recent reviewer emphasis on automation.
- **Centralized Management:** GatherUp is cited for centralized management (1 all-time mention); Grade.Us reviewers highlight unified dashboards for review aggregation.
- **Digital Media Monitoring:** Grade.Us offers digital media monitoring, which GatherUp does not.
- **Team Workflow:** Grade.Us supports team workflow features not present in GatherUp.
- **Competitive Intelligence:** GatherUp offers competitive intelligence, which Grade.Us does not.



### What are the pros and cons of Grade.Us vs GatherUp?

Grade.Us stands out for digital media monitoring and team workflow, while GatherUp is recognized for automation and centralized management.

- **Grade.Us strengths:** Digital media monitoring, team workflow, and unified dashboards for review aggregation.
- **Grade.Us trade-offs:** Reviewers cite recent price increases, limited analytics, and some interface complexity.
- **GatherUp strengths:** Automation (1 all-time mention), centralized management (1), ease of use (1), easy setup (1), strong customer support (2), and customization (1).
- **GatherUp trade-offs:** Reviewers note lack of EMR integration and desire for more modern widget designs.



### Is Grade.Us or GatherUp better for small businesses?

GatherUp is the better fit for small businesses, with strong small-business reviewer sentiment and a focus on automation and ease of use.

- **Grade.Us:** Largest segment is Small-Business; reviewers note value for agencies and small businesses but mention price sensitivity.
- **GatherUp:** Largest segment is Small-Business; reviewers consistently highlight ease of use, automation, and strong support for small business needs.



### Which Online Reputation Management platform has better integrations?

Grade.Us and GatherUp are at parity for integrations, with no recent reviewer-cited third-party integration themes above the publish floor for either product.

- **Grade.Us:** Reviewers mention Zapier integration and desire for more robust API and Infusionsoft integration, but no all-time mention counts are supplied.
- **GatherUp:** Reviewers note a lack of EMR integration and request more direct connections, but no all-time mention counts are supplied.



### How do Grade.Us and GatherUp compare on customer support?

Grade.Us and GatherUp are at parity on Quality of Support, with scores of 9.1 and 9.2 respectively, both above 9.0 and within the materiality threshold.

- **Grade.Us:** Reviewers describe support as responsive and helpful, with several citing positive onboarding experiences and quick responses.
- **GatherUp:** Reviewers consistently praise customer support, citing dedicated onboarding, proactive communication, and helpfulness (2 all-time mentions for customer support, 2 for communication).



### Which is easier to implement, Grade.Us or GatherUp?

GatherUp has a higher Ease of Setup score at 9.2 versus Grade.Us at 8.7, indicating reviewers find GatherUp easier to implement.

- **Grade.Us:** Reviewers describe setup as straightforward but note some interface complexity and a learning curve for advanced features.
- **GatherUp:** Reviewers consistently highlight easy onboarding, intuitive setup, and minimal training required for staff.



### Which product has better Customer Feedback?

GatherUp is favored for Customer Feedback, with reviewers citing automation and centralized management as key strengths.

- **Grade.Us:** Customer Feedback is supported by unified dashboards and review aggregation features, with a Meets Requirements score of 9.0.
- **GatherUp:** Customer Feedback is a core focus, with automation, centralized management, and a Meets Requirements score of 9.0; reviewers highlight increased review volume and actionable feedback.



| | GatherUp | Grade.us | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 50 | 143 | 
| **Largest Market Segment** | Small-Business (72.1% of reviews) | Small-Business (85.3% of reviews) | 
| **Entry Level Price** | No pricing available | $60 per seat/location (3 seat minimum) | 

---
## Top Pros & Cons

### GatherUp

Pros:
- Communication (2 reviews)
- Customer Support (2 reviews)


### Grade.us

**Not enough data**

---
## Ratings Comparison
| Rating | GatherUp | Grade.us | 
|---|---|---|
  | **Meets Requirements** | 9.0 (35 reviews) | 9.0 (125 reviews) | 
  | **Ease of Use** | 9.0 (37 reviews) | 8.9 (123 reviews) | 
  | **Ease of Setup** | 9.2 (26 reviews) | 8.7 (106 reviews) | 
  | **Ease of Admin** | 9.1 (24 reviews) | 8.9 (106 reviews) | 
  | **Quality of Support** | 9.2 (31 reviews) | 9.1 (120 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (23 reviews) | 9.3 (106 reviews) | 
  | **Product Direction (% positive)** | 9.0 (34 reviews) | 8.6 (122 reviews) | 

---
## Pricing

### GatherUp

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Grade.us

#### Entry-Level Pricing

Plan: Professional

Price: $60 per seat/location (3 seat minimum)

Description: Complete review management and marketing solution for Individual Marketers and Consultants


Key Features:
- 3 seat minimum to support different campaigns, locations, or clients.
- Free Setup
- White-label landing pages, widgets, forms and reports

[Browse all 3 editions](https://www.g2.com/products/grade-us/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **GatherUp** | N/A | N/A |
| **Grade.us** | N/A | N/A |

#### Generative AI

| Feature | GatherUp | Grade.us | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Survey Management

| Feature | GatherUp | Grade.us | 
|---|---|---|
| **Brand Design Consistency** | Not enough data | Not enough data | 
| **Survey Deployment** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Device Responsiveness** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Mobile Survey** | Not enough data | Not enough data | 
| **Pulse Surveys** | Not enough data | Not enough data | 

#### Process Management

| Feature | GatherUp | Grade.us | 
|---|---|---|
| **Feedback Aggregation** | Not enough data | Not enough data | 
| **Trigger Alerts** | Not enough data | Not enough data | 
| **Real-Time Analysis** | Not enough data | Not enough data | 
| **Real-Time Action** | Not enough data | Not enough data | 
| **360 Degree Feedback** | Not enough data | Not enough data | 
| **Anonymous Feedback** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Text Analysis** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### System Management

| Feature | GatherUp | Grade.us | 
|---|---|---|
| **Security** | Not enough data | Not enough data | 
| **System Monitoring** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **GPS** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | GatherUp | Grade.us | 
|---|---|---|
| **Customer Experience Management** | Not enough data | Not enough data | 
| **NPS of Employees** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Question Library** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Ratings/Reviews** | Not enough data | Not enough data | 
| **Negative Feedback Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Text Fields** | Not enough data | Not enough data | 
| **Customizable Questions** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Conditional Logic** | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **NPS of Customers** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **NPS Survey Structure** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Question Branching** | Not enough data | Not enough data | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **GatherUp** | 8.7/10 | 26 |
| **Grade.us** | 8.0/10 | 38 |

#### Consumer Intelligence

| Feature | GatherUp | Grade.us | 
|---|---|---|
| **Customer Feedback** | 9.1 (22 reviews) ✓ Verified | 8.3 (26 reviews) ✓ Verified | 
| **Competitive Intelligence** | 8.9 (19 reviews) | Feature Not Available | 
| **Sentiment Analysis** | 9.1 (18 reviews) ✓ Verified | 8.6 (22 reviews) ✓ Verified | 
| **Competitive Analysis** | Not enough data | Not enough data | 

#### Reporting

| Feature | GatherUp | Grade.us | 
|---|---|---|
| **Revenue Reporting** | 7.7 (14 reviews) ✓ Verified | Feature Not Available | 
| **Corporate Reporting** | 8.3 (18 reviews) ✓ Verified | 8.5 (23 reviews) ✓ Verified | 
| **Dashboard** | 8.8 (23 reviews) ✓ Verified | 7.8 (30 reviews) ✓ Verified | 

#### Media Monitoring

| Feature | GatherUp | Grade.us | 
|---|---|---|
| **Social Networks Monitoring** | 8.6 (17 reviews) ✓ Verified | 7.8 (20 reviews) ✓ Verified | 
| **Social Media Management** | 8.7 (13 reviews) ✓ Verified | Not enough data | 
| **Digital Media Monitoring** | Feature Not Available | 7.5 (17 reviews) | 
| **Review Monitoring** | Not enough data | Not enough data | 
| **Brand Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **SEO Management** | Not enough data | Not enough data | 
| **Response Management** | Not enough data | Not enough data | 
| **Customer Experience Management** | Not enough data | Not enough data | 
| **Negative Feedback Management** | Not enough data | Not enough data | 
| **Keyword Tracking** | Not enough data | Not enough data | 

#### In-House Management

| Feature | GatherUp | Grade.us | 
|---|---|---|
| **Team Workflow** | Feature Not Available | 7.5 (16 reviews) ✓ Verified | 

#### Generative AI

| Feature | GatherUp | Grade.us | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Online Reputation Management

| Feature | GatherUp | Grade.us | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | GatherUp | Grade.us | 
|---|---|---|
| **White Label** | Not enough data | Not enough data | 
| **Hashtag Tracking** | Not enough data | Not enough data | 
| **Review Sharing** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Customer Advocacy** | Not enough data | Not enough data | 
| **Automated Responses** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Employee Advocacy** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Scoring** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Review Request** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)

**Unique to GatherUp (1):** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)



---
## Reviewer Demographics

### By Company Size

| Segment | GatherUp | Grade.us | 
|---|---|---|
| **Small-Business** | 72.1% | 85.3% | 
| **Mid-Market** | 18.6% | 14.0% | 
| **Enterprise** | 9.3% | 0.8% | 

### By Industry

#### GatherUp

- **Marketing and Advertising:** 34.9%
- **Insurance:** 9.3%
- **Hospital & Health Care:** 7.0%
- **Health, Wellness and Fitness:** 7.0%
- **Retail:** 4.7%
- **Accounting:** 2.3%
- **Automotive:** 2.3%
- **Broadcast Media:** 2.3%
- **Computer & Network Security:** 2.3%
- **Construction:** 2.3%
- **Other:** 25.6%

#### Grade.us

- **Marketing and Advertising:** 44.3%
- **Internet:** 9.9%
- **Construction:** 3.8%
- **Automotive:** 3.1%
- **Real Estate:** 3.1%
- **Law Practice:** 2.3%
- **Consumer Services:** 2.3%
- **Retail:** 1.5%
- **Online Media:** 1.5%
- **Medical Practice:** 1.5%
- **Other:** 26.7%

---
## Alternatives

### Alternatives to GatherUp

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4234 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2109 reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.5/5 stars (2469 reviews)
- [NiceJob](https://www.g2.com/products/nicejob/reviews) — 4.8/5 stars (419 reviews)
- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1124 reviews)
- [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (547 reviews)
- [Reviews.io](https://www.g2.com/products/reviews-io/reviews) — 4.8/5 stars (654 reviews)
- [ReviewTrackers](https://www.g2.com/products/reviewtrackers/reviews) — 4.6/5 stars (161 reviews)
- [Trustpilot](https://www.g2.com/products/trustpilot/reviews) — 3.4/5 stars (263 reviews)
- [SOCi](https://www.g2.com/products/soci/reviews) — 4.5/5 stars (4680 reviews)

### Alternatives to Grade.us

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4234 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2109 reviews)
- [ReviewTrackers](https://www.g2.com/products/reviewtrackers/reviews) — 4.6/5 stars (161 reviews)
- [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews)
- [Reputology](https://www.g2.com/products/reputology/reviews) — 4.7/5 stars (44 reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.5/5 stars (2469 reviews)
- [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (547 reviews)
- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1124 reviews)
- [Trustpilot](https://www.g2.com/products/trustpilot/reviews) — 3.4/5 stars (263 reviews)
- [Reviews.io](https://www.g2.com/products/reviews-io/reviews) — 4.8/5 stars (654 reviews)

---
## Top Discussions

### GatherUp

No discussions available for this product.

### Grade.us

- Title: [What are performance reports?](https://www.g2.com/discussions/what-are-performance-reports) — 1 comment, 1 upvote
  > **Top comment:** "The performance reports are well outlined above, but I'll add the value to us with our clients.

There are several ways we use the reporting in..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gatherup-vs-grade-us)