Compare Gatekeeper, SpringCM, and OnBase by Hyland

Pricing

 
ENTERPRISE
$2,950
Month
Professional Edition
$39
/ user, per month
 
STARTER
$695
Month
Enterprise Edition
$79
/ user, per month
 
Pro
$1,650
Month
 
Free Trial Unavailable
Free Trial Unavailable
Free Trial Unavailable
Gatekeeper
ENTERPRISE
$2,950Month
STARTER
$695Month
Pro
$1,650Month
Free Trial Unavailable
SpringCM
Professional Edition
$39/ user, per month
Enterprise Edition
$79/ user, per month
Free Trial Unavailable
OnBase by Hyland
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.6
8.0
8.4
Ease of Use
Ease of Use
8.8
7.8
8.1
Ease of Setup
Ease of Setup
7.4
7.0
7.8
Ease of Admin
Ease of Admin
8.3
7.8
7.9
Quality of Support
Quality of Support
9.0
8.4
8.3
Ease of Doing Business With
Ease of Doing Business With
9.0
8.5
9.1
Product Direction (% positive)
Product Direction (% positive)
8.9
8.3
7.8
Meets Requirements
Gatekeeper
8.6
SpringCM
8.0
OnBase by Hyland
8.4
Ease of Use
Gatekeeper
8.8
SpringCM
7.8
OnBase by Hyland
8.1
Ease of Setup
Gatekeeper
7.4
SpringCM
7.0
OnBase by Hyland
7.8
Ease of Admin
Gatekeeper
8.3
SpringCM
7.8
OnBase by Hyland
7.9
Quality of Support
Gatekeeper
9.0
SpringCM
8.4
OnBase by Hyland
8.3
Ease of Doing Business With
Gatekeeper
9.0
SpringCM
8.5
OnBase by Hyland
9.1
Product Direction (% positive)
Gatekeeper
8.9
SpringCM
8.3
OnBase by Hyland
7.8

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
18.2%
13.2%
3.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
59.1%
55.3%
40.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
22.7%
31.6%
56.3%
Gatekeeper
Small-Business
18.2%
Mid-Market
59.1%
Enterprise
22.7%
SpringCM
Small-Business
13.2%
Mid-Market
55.3%
Enterprise
31.6%
OnBase by Hyland
Small-Business
3.8%
Mid-Market
40.0%
Enterprise
56.3%

Reviewers' Industry

 
Information Technology and Services
13.6%
Computer Software
14.8%
Higher Education
21.3%
 
Financial Services
13.6%
Information Technology and Services
10.4%
Government Administration
11.3%
 
Non-Profit Organization Management
9.1%
Telecommunications
8.7%
Hospital & Health Care
10.0%
 
Marketing and Advertising
9.1%
Insurance
6.1%
Education Management
8.8%
 
Telecommunications
4.5%
Financial Services
6.1%
Insurance
6.3%
 
Other
50.0%
Other
53.9%
Other
42.5%
Gatekeeper
Information Technology and Services
13.6%
Financial Services
13.6%
Non-Profit Organization Management
9.1%
Marketing and Advertising
9.1%
Telecommunications
4.5%
Other
50.0%
SpringCM
Computer Software
14.8%
Information Technology and Services
10.4%
Telecommunications
8.7%
Insurance
6.1%
Financial Services
6.1%
Other
53.9%
OnBase by Hyland
Higher Education
21.3%
Government Administration
11.3%
Hospital & Health Care
10.0%
Education Management
8.8%
Insurance
6.3%
Other
42.5%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Raja M.
Administrator

Ideal system with feature set matches our needs. I like workflow flexibility, access control, bulk upload/update, flexible vendor and contract views, user management and dashboards. Overall, I like intuitive design, it helped our admin and end users to...

Karen H.
Administrator in Computer Software

The user interface is so intuitive making it easy to train and realize quick adoption. The true integration with SalesForce is a huge plus. I have used/administered this system for over 3 years at two different companies and recommend it to anyone seeking...

Sandy S.
Executive Sponsor in Financial Services

It is a full Enterprise Content Management solution. In regards to storage, manipulation and retrieval of data Hyland has covered almost every base and provided dynamic and very usable solutions. It is very easy to integrate this product into your...

Most Helpful Critical Review
Most Helpful Critical Review
Administrator in Financial Services

Gatekeeper does have limited functionality. For example, we use the event feature but the fact that an email is sent out at event creation and also when the event is due is causing confusion to our end users.

Administrator

Almost everything. From the clunky interface to the lack of specialized support down to the inability to put our data in and get it out. The interface is outdated and slow. Our contract requires specialized support, which is difficult to get. Emails go...

Michael R.
Administrator

The layout is bad and confusing - not intuitive - looks like developmental software, not user-ready

 
Gatekeeper
Most Helpful Favorable Review
Raja M.
Administrator

Ideal system with feature set matches our needs. I like workflow flexibility, access control, bulk upload/update, flexible vendor and contract views, user management and dashboards. Overall, I like intuitive design, it helped our admin and end users to...

Most Helpful Critical Review
Administrator in Financial Services

Gatekeeper does have limited functionality. For example, we use the event feature but the fact that an email is sent out at event creation and also when the event is due is causing confusion to our end users.

SpringCM
Most Helpful Favorable Review
Karen H.
Administrator in Computer Software

The user interface is so intuitive making it easy to train and realize quick adoption. The true integration with SalesForce is a huge plus. I have used/administered this system for over 3 years at two different companies and recommend it to anyone seeking...

Most Helpful Critical Review
Administrator

Almost everything. From the clunky interface to the lack of specialized support down to the inability to put our data in and get it out. The interface is outdated and slow. Our contract requires specialized support, which is difficult to get. Emails go...

OnBase by Hyland
Most Helpful Favorable Review
Sandy S.
Executive Sponsor in Financial Services

It is a full Enterprise Content Management solution. In regards to storage, manipulation and retrieval of data Hyland has covered almost every base and provided dynamic and very usable solutions. It is very easy to integrate this product into your...

Most Helpful Critical Review
Michael R.
Administrator

The layout is bad and confusing - not intuitive - looks like developmental software, not user-ready

Screenshots

 
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Videos

 

Please see our suite of videos covering the following topics:

Gatekeeper Explained
Dashboards & Reports
Contract Lifecycle Management
Strategic Supplier Management
Customising Gatekeeper
Gatekeeper Collaboration
Gatekeeper Help Desk

No videos providedNo videos provided
Gatekeeper

Please see our suite of videos covering the following topics:

Gatekeeper Explained
Dashboards & Reports
Contract Lifecycle Management
Strategic Supplier Management
Customising Gatekeeper
Gatekeeper Collaboration
Gatekeeper Help Desk

SpringCM
No videos provided
OnBase by Hyland
No videos provided

Downloads

 No downloads providedNo downloads provided
SpringCM
No downloads provided
OnBase by Hyland
No downloads provided
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