Join the 1500 companies using G2 Track to manage SaaS spend, usage, contracts & compliance.
Compare Gatekeeper, SpringCM, Alfresco Content Services, and IBM FileNet Content Manager

Pricing

 
ENTERPRISE
$2,950
Month
Professional Edition
$39
/ user, per month
 
STARTER
$695
Month
Enterprise Edition
$79
/ user, per month
 
Pro
$1,650
Month
 
Free Trial Unavailable
Free Trial Unavailable
Free Trial
Free Trial
Gatekeeper
ENTERPRISE
$2,950Month
STARTER
$695Month
Pro
$1,650Month
Free Trial Unavailable
SpringCM
Professional Edition
$39/ user, per month
Enterprise Edition
$79/ user, per month
Free Trial Unavailable
Alfresco Content Services
Free Trial
IBM FileNet Content Manager
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.6
8.0
7.0
8.3
Ease of Use
Ease of Use
8.8
7.8
6.7
7.1
Ease of Setup
Ease of Setup
7.4
7.0
5.9
5.7
Ease of Admin
Ease of Admin
8.3
7.8
6.0
6.8
Quality of Support
Quality of Support
9.0
8.4
5.7
7.7
Ease of Doing Business With
Ease of Doing Business With
9.0
8.5
5.6
7.5
Product Direction (% positive)
Product Direction (% positive)
8.9
8.3
4.2
7.5
Meets Requirements
Gatekeeper
8.6
SpringCM
8.0
Alfresco Content Services
7.0
IBM FileNet Content Manager
8.3
Ease of Use
Gatekeeper
8.8
SpringCM
7.8
Alfresco Content Services
6.7
IBM FileNet Content Manager
7.1
Ease of Setup
Gatekeeper
7.4
SpringCM
7.0
Alfresco Content Services
5.9
IBM FileNet Content Manager
5.7
Ease of Admin
Gatekeeper
8.3
SpringCM
7.8
Alfresco Content Services
6.0
IBM FileNet Content Manager
6.8
Quality of Support
Gatekeeper
9.0
SpringCM
8.4
Alfresco Content Services
5.7
IBM FileNet Content Manager
7.7
Ease of Doing Business With
Gatekeeper
9.0
SpringCM
8.5
Alfresco Content Services
5.6
IBM FileNet Content Manager
7.5
Product Direction (% positive)
Gatekeeper
8.9
SpringCM
8.3
Alfresco Content Services
4.2
IBM FileNet Content Manager
7.5

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
18.2%
13.5%
30.8%
2.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
59.1%
55.0%
38.5%
20.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
22.7%
31.5%
30.8%
77.5%
Gatekeeper
Small-Business
18.2%
Mid-Market
59.1%
Enterprise
22.7%
SpringCM
Small-Business
13.5%
Mid-Market
55.0%
Enterprise
31.5%
Alfresco Content Services
Small-Business
30.8%
Mid-Market
38.5%
Enterprise
30.8%
IBM FileNet Content Manager
Small-Business
2.5%
Mid-Market
20.0%
Enterprise
77.5%

Reviewers' Industry

 
Information Technology and Services
15.2%
Computer Software
16.1%
Information Technology and Services
20.0%
Insurance
23.3%
 
Non-Profit Organization Management
12.1%
Information Technology and Services
10.7%
Computer Software
13.3%
Information Technology and Services
14.0%
 
Marketing and Advertising
9.1%
Telecommunications
8.1%
Marketing and Advertising
10.0%
Banking
12.8%
 
Financial Services
9.1%
Insurance
6.0%
Government Administration
10.0%
Government Administration
9.3%
 
Telecommunications
6.1%
Financial Services
6.0%
Higher Education
6.7%
Financial Services
9.3%
 
Other
48.5%
Other
53.0%
Other
40.0%
Other
31.4%
Gatekeeper
Information Technology and Services
15.2%
Non-Profit Organization Management
12.1%
Marketing and Advertising
9.1%
Financial Services
9.1%
Telecommunications
6.1%
Other
48.5%
SpringCM
Computer Software
16.1%
Information Technology and Services
10.7%
Telecommunications
8.1%
Insurance
6.0%
Financial Services
6.0%
Other
53.0%
Alfresco Content Services
Information Technology and Services
20.0%
Computer Software
13.3%
Marketing and Advertising
10.0%
Government Administration
10.0%
Higher Education
6.7%
Other
40.0%
IBM FileNet Content Manager
Insurance
23.3%
Information Technology and Services
14.0%
Banking
12.8%
Government Administration
9.3%
Financial Services
9.3%
Other
31.4%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 User

Having made the upfront investment of recording the details of our subscriptions in Gatekeeper we now get timely reminders for each contract event and is able to avoid unnecessary (and costly) auto-renewals for services no longer used.

Wesley B.
Administrator in Internet

The system is intuitive. It is simply the easiest content management system out of the top 23 vendors in the ECM space. The basic search feature shows advanced functionality because the results show how likely the document is to produce what you were...

Doug B.
Consultant in Financial Services

My comments are restricted to the commercially supported version of this java based open source enterprise content management ECM platform. Alfresco stands alone as the most versatile and powerful ECM solution available, running circles around dinosaurs...

Brad K.
Administrator in Computer Software

IBM customer response is very reliable. They actually have a very knowledgeable staff. They answer all PMRs in a reasonable time. There are many moving pieces in FileNet. They make sure that the correct specialists get involved with each and every problem....

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Financial Services

Gatekeeper does have limited functionality. For example, we use the event feature but the fact that an email is sent out at event creation and also when the event is due is causing confusion to our end users.

G2 User in Oil & Energy

The interface is dated and inconsistent. Icons are the opposite of intuitive, the sync application is buggy and error-laden with conflict resolution a constant, painful fact of life. Security is immature without the ability to allow users to administer...

Ezra B.
Executive Sponsor in Research

The APIs are incoherent. There's the RESTful API, the Surf API, and probably some others. You can't do everything with any of them, and it feels like some parts of the API were built by different people at different times, so when you have to try to cobble...

G2 User

Complicated technology that's difficult to support

 
Gatekeeper
Most Helpful Favorable Review
G2 User

Having made the upfront investment of recording the details of our subscriptions in Gatekeeper we now get timely reminders for each contract event and is able to avoid unnecessary (and costly) auto-renewals for services no longer used.

Most Helpful Critical Review
G2 User in Financial Services

Gatekeeper does have limited functionality. For example, we use the event feature but the fact that an email is sent out at event creation and also when the event is due is causing confusion to our end users.

SpringCM
Most Helpful Favorable Review
Wesley B.
Administrator in Internet

The system is intuitive. It is simply the easiest content management system out of the top 23 vendors in the ECM space. The basic search feature shows advanced functionality because the results show how likely the document is to produce what you were...

Most Helpful Critical Review
G2 User in Oil & Energy

The interface is dated and inconsistent. Icons are the opposite of intuitive, the sync application is buggy and error-laden with conflict resolution a constant, painful fact of life. Security is immature without the ability to allow users to administer...

Alfresco Content Services
Most Helpful Favorable Review
Doug B.
Consultant in Financial Services

My comments are restricted to the commercially supported version of this java based open source enterprise content management ECM platform. Alfresco stands alone as the most versatile and powerful ECM solution available, running circles around dinosaurs...

Most Helpful Critical Review
Ezra B.
Executive Sponsor in Research

The APIs are incoherent. There's the RESTful API, the Surf API, and probably some others. You can't do everything with any of them, and it feels like some parts of the API were built by different people at different times, so when you have to try to cobble...

IBM FileNet Content Manager
Most Helpful Favorable Review
Brad K.
Administrator in Computer Software

IBM customer response is very reliable. They actually have a very knowledgeable staff. They answer all PMRs in a reasonable time. There are many moving pieces in FileNet. They make sure that the correct specialists get involved with each and every problem....

Most Helpful Critical Review
G2 User

Complicated technology that's difficult to support

Screenshots

 
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Videos

 

Please see our suite of videos covering the following topics:

Gatekeeper Explained
Dashboards & Reports
Contract Lifecycle Management
Strategic Supplier Management
Customising Gatekeeper
Gatekeeper Collaboration
Gatekeeper Help Desk

No videos providedNo videos providedNo videos provided
Gatekeeper

Please see our suite of videos covering the following topics:

Gatekeeper Explained
Dashboards & Reports
Contract Lifecycle Management
Strategic Supplier Management
Customising Gatekeeper
Gatekeeper Collaboration
Gatekeeper Help Desk

SpringCM
No videos provided
Alfresco Content Services
No videos provided
IBM FileNet Content Manager
No videos provided

Downloads

 No downloads providedNo downloads providedNo downloads provided
SpringCM
No downloads provided
Alfresco Content Services
No downloads provided
IBM FileNet Content Manager
No downloads provided
Ask Gatekeeper a QuestionContact GatekeeperRequest More InformationRequest More InformationAsk Alfresco a QuestionContact AlfrescoAsk IBM FileNet a QuestionContact IBM FileNet