# Gatekeeper vs ServiceNow Governance, Risk, and Compliance (GRC) Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Gatekeeper excels in **ease of use** , with users highlighting its intuitive interface and user-friendly features. One user noted the "ease in which to make changes to anything," making it a preferred choice for teams looking for a straightforward solution.
- **Users say** that ServiceNow Governance, Risk, and Compliance (GRC) shines in **consolidation** of compliance-related tasks. Reviewers appreciate how policies, controls, risk assessments, audits, and incidents are all integrated into one platform, providing real-time visibility across the GRC program.
- **According to verified reviews** , Gatekeeper offers strong **contract visibility** , allowing users to quickly access key dates, obligations, and renewal terms. This feature helps prevent missed deadlines and surprise auto-renewals, which is a significant advantage for contract management.
- **Reviewers mention** that ServiceNow GRC is particularly effective for **tracking compliance** and documenting findings. Users find it beneficial for managing policies and ensuring compliance, which is crucial for organizations in regulated industries.
- **G2 reviewers highlight** Gatekeeper's superior **quality of support** , with a score that reflects high user satisfaction. Users have praised the responsiveness and helpfulness of the support team, which enhances the overall experience of using the software.
- **Users report** that while ServiceNow GRC is robust, it may present challenges in **ease of setup** compared to Gatekeeper. Some users have noted that the initial configuration can be more complex, which might require additional time and resources to get started effectively.



| | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 91 | 113 | 
| **Largest Market Segment** | Mid-Market (51.2% of reviews) | Enterprise (61.8% of reviews) | 
| **Entry Level Price** | Contact Us | No pricing available | 

---
## Top Pros & Cons

### Gatekeeper

Pros:
- Ease of Use (23 reviews)
- Customer Support (14 reviews)

Cons:
- Missing Features (8 reviews)
- Limited Customization (6 reviews)

### ServiceNow Governance, Risk, and Compliance (GRC)

Pros:
- Automation (5 reviews)
- Compliance Management (5 reviews)

Cons:
- Complex Setup (2 reviews)
- Expensive (2 reviews)

---
## Ratings Comparison
| Rating | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
  | **Meets Requirements** | 8.9 (77 reviews) | 8.6 (39 reviews) | 
  | **Ease of Use** | 9.0 (77 reviews) | 7.9 (79 reviews) | 
  | **Ease of Setup** | 8.2 (56 reviews) | 7.7 (31 reviews) | 
  | **Ease of Admin** | 8.8 (54 reviews) | 7.7 (18 reviews) | 
  | **Quality of Support** | 9.4 (74 reviews) | 8.1 (63 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (54 reviews) | 8.3 (18 reviews) | 
  | **Product Direction (% positive)** | 9.4 (73 reviews) | 9.1 (37 reviews) | 

---
## Pricing

### Gatekeeper

#### Entry-Level Pricing

Plan: PRO

Price: Contact Us

Description: Professional plan with comprehensive contract and vendor management capabilities, featuring up to 300 third parties, unlimited contracts, users, and eSign licenses.

Key Features:
- Up to 300 Third Parties 
- Unlimited Contracts
- Unlimited Users

[Browse all 3 editions](https://www.g2.com/products/gatekeeper/pricing)

#### Free Trial

Yes

### ServiceNow Governance, Risk, and Compliance (GRC)

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### E-Signature

| Product | Score | Reviews |
|---|---|---|
| **Gatekeeper** | 9.2/10 | 28 |
| **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A |

#### Signature Process

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Document Signing** | 9.2 (26 reviews) ✓ Verified | Not enough data | 
| **Reminders and Expirations** | 9.2 (26 reviews) ✓ Verified | Not enough data | 
| **Sign-In Process** | 9.7 (27 reviews) ✓ Verified | Not enough data | 
| **Mobile Signatures** | 9.1 (11 reviews) | Not enough data | 
| **Signature Workflow** | 9.4 (26 reviews) ✓ Verified | Not enough data | 
| **Bulk Digital Signatures ** | 8.9 (20 reviews) ✓ Verified | Not enough data | 
| **Reporting** | 8.5 (24 reviews) ✓ Verified | Not enough data | 
| **Signature Document Creation** | 8.9 (23 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - E-Signature

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Security and Scalability

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Regulatory Compliance** | 9.3 (23 reviews) ✓ Verified | Not enough data | 
| **Signature History and Audit** | 9.5 (25 reviews) ✓ Verified | Not enough data | 
| **Enterprise Scalability** | 9.2 (24 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Custom Branding** | 9.1 (21 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 9.2 (23 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 9.0 (19 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 9.3 (23 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 9.0 (17 reviews) ✓ Verified | Not enough data | 

### Contract Management

| Product | Score | Reviews |
|---|---|---|
| **Gatekeeper** | 8.5/10 | 48 |
| **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A |

#### Contract Management Platform Features

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Contract Creation** | 8.9 (29 reviews) ✓ Verified | Not enough data | 
| **Contract Templates** | 8.3 (22 reviews) | Not enough data | 
| **Contract Editing** | 7.9 (7 reviews) | Not enough data | 
| **Contract Attachments** | 8.8 (41 reviews) ✓ Verified | Not enough data | 
| **Contract Collaboration** | 8.4 (34 reviews) ✓ Verified | Not enough data | 
| **Approval Process** | 8.8 (36 reviews) ✓ Verified | Not enough data | 
| **Notifications & Reminders** | 9.0 (42 reviews) ✓ Verified | Not enough data | 
| **Contract Database** | 9.4 (42 reviews) ✓ Verified | Not enough data | 
| **Integrations / APIs** | 8.2 (29 reviews) ✓ Verified | Not enough data | 
| **Reporting & Dashboards** | 8.2 (41 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **AI Text Generation** | 7.5 (6 reviews) | Not enough data | 
| **AI Text Summarization** | 8.1 (6 reviews) | Not enough data | 

#### Agentic AI - Contract Management

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Spend Management

| Product | Score | Reviews |
|---|---|---|
| **Gatekeeper** | N/A | N/A |
| **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A |

#### Setup

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Data** | Not enough data | Not enough data | 
| **Approvals** | Not enough data | Not enough data | 
| **Alignment** | Not enough data | Not enough data | 

#### Performance

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **KPIs** | Not enough data | Not enough data | 
| **Benchmarks** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Savings** | Not enough data | Not enough data | 

#### Payment Cards

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **One-time Virtual** | Not enough data | Not enough data | 
| **Recurring Virtual** | Not enough data | Not enough data | 
| **Physical** | Not enough data | Not enough data | 

#### Reporting

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Real time** | Not enough data | Not enough data | 
| **Multiple Views** | Not enough data | Not enough data | 
| **Export** | Not enough data | Not enough data | 
| **Budgets** | Not enough data | Not enough data | 

#### Payments

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Vendor** | Not enough data | Not enough data | 
| **Recurring** | Not enough data | Not enough data | 
| **Employee Reimbursements** | Not enough data | Not enough data | 
| **ACH** | Not enough data | Not enough data | 

#### Fraud & Risk Management

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Notifications** | Not enough data | Not enough data | 
| **Unique Cards** | Not enough data | Not enough data | 
| **Controls** | Not enough data | Not enough data | 

#### Agentic AI - Spend Management

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 

### Workflow Management

| Product | Score | Reviews |
|---|---|---|
| **Gatekeeper** | N/A | N/A |
| **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A |

#### Setup

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Activities** | Not enough data | Not enough data | 
| **Flows** | Not enough data | Not enough data | 
| **Dependencies** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 

#### Management

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Updates** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

#### Agentic AI - Workflow Management

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Supplier Relationship Management (SRM)

| Product | Score | Reviews |
|---|---|---|
| **Gatekeeper** | N/A | N/A |
| **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A |

#### Management

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Approval** | Not enough data | Not enough data | 
| **Communication** | Not enough data | Not enough data | 
| **Documents** | Not enough data | Not enough data | 

#### Performance

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Evaluation** | Not enough data | Not enough data | 
| **Selection** | Not enough data | Not enough data | 
| **Risk Management** | Not enough data | Not enough data | 

#### Supplier Information

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Profiles** | Not enough data | Not enough data | 
| **Qualifications** | Not enough data | Not enough data | 
| **History** | Not enough data | Not enough data | 

### Data Privacy Management

| Product | Score | Reviews |
|---|---|---|
| **Gatekeeper** | N/A | N/A |
| **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A |

#### Functionality

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Data Subject Access Requests** | Not enough data | Not enough data | 
| **Identity Verification** | Not enough data | Not enough data | 
| **Privacy Impact Assessments** | Not enough data | Not enough data | 
| **Data Mapping - survey-based** | Not enough data | Not enough data | 
| **Data Mapping - automated** | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | 
| **Data Classification** | Not enough data | Not enough data | 
| **De-identification/pseudonymization** | Not enough data | Not enough data | 
| **Breach notification** | Not enough data | Not enough data | 
| **Consent management** | Not enough data | Feature Not Available | 
| **Website tracking scanning** | Not enough data | Feature Not Available | 
| **Data access governance** | Not enough data | Not enough data | 

### Privacy Impact Assessment (PIA)

| Product | Score | Reviews |
|---|---|---|
| **Gatekeeper** | N/A | N/A |
| **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A |

#### Functionality

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Centralized platform** | Not enough data | Not enough data | 
| **Tracking** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Workflow** | Not enough data | Not enough data | 
| **Reporting and analytics** | Not enough data | Not enough data | 

### Contract Analytics

| Product | Score | Reviews |
|---|---|---|
| **Gatekeeper** | 7.7/10 | 21 |
| **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A |

#### Platform Basics 

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Data Extraction** | 8.3 (15 reviews) | Not enough data | 
| **Contract Comparisons** | 6.9 (9 reviews) | Not enough data | 

#### Artificial Intelligence Capabilities

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Text Analytics** | 8.2 (11 reviews) | Not enough data | 
| **NLP** | 7.4 (9 reviews) | Not enough data | 
| **OCR** | 7.1 (11 reviews) | Not enough data | 

#### Contract Data

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Data Import** | 8.4 (17 reviews) | Not enough data | 
| **Data Export** | 8.6 (17 reviews) | Not enough data | 
| **Custom Reporting** | 7.8 (15 reviews) | Not enough data | 
| **Clause Identification and Mapping** | 6.8 (10 reviews) | Not enough data | 

#### Generative AI

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Contract Lifecycle Management (CLM)

| Product | Score | Reviews |
|---|---|---|
| **Gatekeeper** | 8.5/10 | 33 |
| **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A |

#### Contract Creation & Management

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Contract Creation** | 8.5 (24 reviews) | Not enough data | 
| **Contract Templates** | 8.3 (21 reviews) | Not enough data | 
| **Contract Editing** | 8.3 (22 reviews) | Not enough data | 
| **Contract Attachments** | 8.7 (24 reviews) | Not enough data | 

#### Collaboration

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Contract Collaboration** | 8.6 (21 reviews) | Not enough data | 
| **Approval Process** | 8.7 (23 reviews) | Not enough data | 

#### Other Platform Features

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Notifications & Reminders** | 8.8 (26 reviews) | Not enough data | 
| **Contract Database** | 9.2 (26 reviews) | Not enough data | 
| **Contract Compliance** | 8.3 (21 reviews) | Not enough data | 
| **Integrations / APIs** | 8.2 (19 reviews) | Not enough data | 
| **E-Signature** | 8.8 (24 reviews) | Not enough data | 

#### Contract Data

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Reporting & Dashboards** | 7.9 (26 reviews) | Not enough data | 
| **Advanced Contract Analytics** | 8.1 (20 reviews) | Not enough data | 

#### Generative AI

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Contract Lifecycle Management (CLM)

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Vendor Security and Privacy Assessment

| Product | Score | Reviews |
|---|---|---|
| **Gatekeeper** | N/A | N/A |
| **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A |

#### Functionality

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Customized Vendor Pages** | Not enough data | Not enough data | 
| **Centralized Vendor Catalog** | Not enough data | Not enough data | 
| **Questionnaire Templates** | Not enough data | Not enough data | 
| **User Access Control** | Not enough data | Not enough data | 

#### Risk assessment

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Risk Scoring** | Not enough data | Not enough data | 
| **4th Party Assessments** | Not enough data | Not enough data | 
| **Monitoring And Alerts** | Not enough data | Not enough data | 
| **AI Monitoring** | Not enough data | Not enough data | 

#### Generative AI - Vendor Security and Privacy Assessment

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Text Summarization** | Not enough data | Not enough data | 
| **Text Generation** | Not enough data | Not enough data | 

### Business Continuity Management

| Product | Score | Reviews |
|---|---|---|
| **Gatekeeper** | N/A | N/A |
| **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A |

#### Planning

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Program Management** | Not enough data | Not enough data | 
| **Resource Modelling** | Not enough data | Not enough data | 
| **Recovery Plans** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 

#### Execution

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Crisis Management** | Not enough data | Not enough data | 
| **Emergency Notifications** | Not enough data | Not enough data | 
| **Workflows** | Not enough data | Not enough data | 

#### Analytics

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Business Impact Analysis** | Not enough data | Not enough data | 
| **Plan Reporting** | Not enough data | Not enough data | 
| **Recovery KPIs** | Not enough data | Not enough data | 

#### Integration

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Integrated Risk Management** | Not enough data | Not enough data | 
| **Disaster Recovery** | Not enough data | Not enough data | 
| **EMNS** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Business Continuity Management

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Generative AI- Business Continuity Management

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Automated Plan Generation** | Not enough data | Not enough data | 
| **AI-Generated Post-Incident Reports and Summaries** | Not enough data | Not enough data | 

### Environmental, Social, and Governance (ESG) Reporting

| Product | Score | Reviews |
|---|---|---|
| **Gatekeeper** | N/A | N/A |
| **ServiceNow Governance, Risk, and Compliance (GRC)** | 8.1/10 | 10 |

#### Data Collection

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Data Types** | Not enough data | 8.3 (10 reviews) | 
| **Data Sources** | Not enough data | 7.7 (10 reviews) | 
| **Third Party** | Not enough data | Feature Not Available | 

#### Reporting

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Ratings** | Not enough data | 8.3 (10 reviews) | 
| **Investment** | Not enough data | Feature Not Available | 
| **Public** | Not enough data | 8.0 (10 reviews) | 

#### Integration

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Governance, Risk & Compliance** | Not enough data | 8.7 (10 reviews) | 
| **Finance** | Not enough data | 8.5 (9 reviews) | 
| **Environmental, Quality and Safety Management** | Not enough data | 8.5 (10 reviews) | 

#### Risk Management - Environmental, Social, and Governance (ESG) Reporting

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Communications** | Not enough data | 8.1 (6 reviews) | 
| **Risk Identification** | Not enough data | 7.5 (6 reviews) | 
| **Risk Assessment** | Not enough data | 7.8 (6 reviews) | 
| **Strategic Planning** | Not enough data | 8.0 (5 reviews) | 

#### Reporting - Environmental, Social, and Governance (ESG) Reporting

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Benchmarking & Competitive Analysis** | Not enough data | Feature Not Available | 
| **Actionable Insights** | Not enough data | 8.3 (5 reviews) | 
| **AI-Enabled ESG Reporting** | Not enough data | 7.8 (6 reviews) | 
| **Performance Tracking** | Not enough data | 8.3 (6 reviews) | 
| **Compliance Reporting** | Not enough data | Not enough data | 

#### Agentic AI - Environmental, Social, and Governance (ESG) Reporting

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Third Party & Supplier Risk Management

| Product | Score | Reviews |
|---|---|---|
| **Gatekeeper** | 9.0/10 | 7 |
| **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A |

#### Risk Assessment

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Scoring** | 8.3 (6 reviews) | Not enough data | 
| **AI** | Not enough data | Not enough data | 

#### Risk Control

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Reviews** | 9.4 (6 reviews) | Not enough data | 
| **Policies** | 9.3 (5 reviews) | Not enough data | 
| **Workflows** | 8.8 (7 reviews) | Not enough data | 

#### Monitoring

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Vendor Performance** | 9.2 (6 reviews) | Not enough data | 
| **Notifications** | 8.8 (7 reviews) | Not enough data | 
| **Oversight** | 9.0 (7 reviews) | Not enough data | 

#### Reporting

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Templates** | 9.3 (5 reviews) | Not enough data | 
| **Centralized Data** | 9.0 (5 reviews) | 7.7 (5 reviews) | 
| **360 View** | 8.9 (6 reviews) | Not enough data | 

#### Agentic AI - Third Party & Supplier Risk Management

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Not enough data | 

### Audit Management

| Product | Score | Reviews |
|---|---|---|
| **Gatekeeper** | N/A | N/A |
| **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A |

#### Generative AI

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Feature Not Available | 
| **AI Text Generation** | Not enough data | Feature Not Available | 

#### Workflows - Audit Management

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Audit Trail** | Not enough data | Not enough data | 
| **Recommendations** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Planning & Scheduling** | Not enough data | Not enough data | 

#### Documentation - Audit Management

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Templates & Forms** | Not enough data | Not enough data | 
| **Checklists** | Not enough data | Not enough data | 

#### Reporting & Analytics - Audit Management

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Dashboard** | Not enough data | Not enough data | 
| **Audit Performance** | Not enough data | Not enough data | 
| **Industry Compliance** | Not enough data | Not enough data | 

### Policy Management

| Product | Score | Reviews |
|---|---|---|
| **Gatekeeper** | N/A | N/A |
| **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A |

#### Generative AI

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Platform AI Features - Policy Management

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Reports** | Not enough data | Feature Not Available | 
| **Workflow Management** | Not enough data | Feature Not Available | 

### Regulatory Change Management

| Product | Score | Reviews |
|---|---|---|
| **Gatekeeper** | N/A | N/A |
| **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A |

#### Generative AI

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Regulatory Change Management

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 

### Business Process Management

| Product | Score | Reviews |
|---|---|---|
| **Gatekeeper** | N/A | N/A |
| **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A |

#### Generative AI

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Process Management

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Process Overview** | Not enough data | Not enough data | 
| **Process Analysis** | Not enough data | Not enough data | 
| **Real-Time Process Monitoring** | Not enough data | Not enough data | 
| **Unstructured Processes** | Not enough data | Not enough data | 
| **API Connection** | Not enough data | Not enough data | 
| **Intelligence** | Not enough data | Not enough data | 
| **Document Approval** | Not enough data | Not enough data | 

#### Customization

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Document Generation** | Not enough data | Not enough data | 
| **Process Design** | Not enough data | Not enough data | 
| **Process Repository** | Not enough data | Not enough data | 
| **No-Code App Development** | Not enough data | Not enough data | 
| **Low-Code App Development** | Not enough data | Not enough data | 

#### Collaboration

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Permissions for Sharing** | Not enough data | Not enough data | 
| **Data Unification** | Not enough data | Not enough data | 
| **Accessibility** | Not enough data | Not enough data | 
| **Process Routing** | Not enough data | Not enough data | 

#### Agentic AI - Business Process Management

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Process Development

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Process Routing** | Not enough data | Not enough data | 

### Procurement Orchestration

| Product | Score | Reviews |
|---|---|---|
| **Gatekeeper** | N/A | N/A |
| **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A |

#### Purchase Requisition and Approval Workflow - Procurement Orchestration

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Notifcations** | Not enough data | Not enough data | 
| **Workflows** | Not enough data | Not enough data | 
| **Purchase Orders** | Not enough data | Not enough data | 

#### Supplier Management - Procurement Orchestration

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Tracking** | Not enough data | Not enough data | 
| **Onboarding** | Not enough data | Not enough data | 
| **Database** | Not enough data | Not enough data | 

#### Spend Management - Procurement Orchestration

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Analysis** | Not enough data | Not enough data | 
| **Visibility** | Not enough data | Not enough data | 

#### Compliance and Risk Management - Procurement Orchestration

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Risk Assessment** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 
| **Audits** | Not enough data | Not enough data | 

#### Workflow Automation - Procurement Orchestration

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Routing** | Not enough data | Not enough data | 
| **Configuration** | Not enough data | Not enough data | 
| **Approvals** | Not enough data | Not enough data | 

#### Agentic AI - Procurement Orchestration

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Operational Risk Management

| Product | Score | Reviews |
|---|---|---|
| **Gatekeeper** | N/A | N/A |
| **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A |

#### Operational Risk Management

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Operational Risk Methodology** | Not enough data | Not enough data | 
| **Operational Risk Classification** | Not enough data | Not enough data | 
| **Operational Risk Identification** | Not enough data | Not enough data | 

#### Business Resilience

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Business Continuity** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **AI Tasks** | Not enough data | Not enough data | 

#### Agentic AI - Operational Risk Management

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Feature Not Available | 

### Vendor Management

| Product | Score | Reviews |
|---|---|---|
| **Gatekeeper** | 7.8/10 | 13 |
| **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A |

#### Agentic AI - Vendor Management

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Decision Making** | Not enough data | Not enough data | 

#### Revenue Recognition

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Usage Tracking** | 7.8 (9 reviews) | Not enough data | 
| **Deferred Revenue** | Not enough data | Not enough data | 
| **Revenue Accrual** | Not enough data | Not enough data | 

### Security Compliance

| Product | Score | Reviews |
|---|---|---|
| **Gatekeeper** | N/A | N/A |
| **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A |

#### Generative AI - Security Compliance

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Predictive Risk** | Not enough data | Not enough data | 
| **Automated Documentation** | Not enough data | Not enough data | 

### Enterprise Risk Management (ERM)

| Product | Score | Reviews |
|---|---|---|
| **Gatekeeper** | N/A | N/A |
| **ServiceNow Governance, Risk, and Compliance (GRC)** | 8.4/10 | 45 |

#### Risk Management

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Risk Identification** | Not enough data | 9.5 (13 reviews) | 
| **Risk Classification** | Not enough data | Not enough data | 
| **Risk Methodology** | Not enough data | 8.3 (7 reviews) | 
| **Goals Monitoring** | Not enough data | 9.0 (5 reviews) | 

#### Business Continuity Management

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Recovery Plans** | Not enough data | Not enough data | 
| **Procedure Templates** | Not enough data | 7.7 (5 reviews) | 
| **Crisis Management** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Platform

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Integration** | Not enough data | 8.8 (11 reviews) | 
| **Security & Privacy** | Not enough data | 9.7 (15 reviews) | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Flexibility** | Not enough data | 7.8 (23 reviews) | 

#### Services

| Feature | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Implementation** | Not enough data | 8.3 (7 reviews) | 
| **Training & Learning** | Not enough data | Not enough data | 
| **Customer Support** | Not enough data | 6.7 (5 reviews) | 
| **Professional Services** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Vendor Security and Privacy Assessment Software](https://www.g2.com/categories/vendor-security-and-privacy-assessment), [Third Party & Supplier Risk Management Software](https://www.g2.com/categories/third-party-supplier-risk-management)

**Unique to Gatekeeper (10):** [Procurement Orchestration Software](https://www.g2.com/categories/procurement-orchestration), [Contract Lifecycle Management (CLM) Software](https://www.g2.com/categories/contract-lifecycle-management-clm), [Contract Analytics Software](https://www.g2.com/categories/contract-analytics), [Spend Management Software](https://www.g2.com/categories/spend-management), [Supplier Relationship Management (SRM) Software](https://www.g2.com/categories/supplier-relationship-management-srm), [Workflow Management Software](https://www.g2.com/categories/workflow-management), [Business Process Management Software](https://www.g2.com/categories/business-process-management), [E-Signature Software](https://www.g2.com/categories/e-signature), [Vendor Management Software](https://www.g2.com/categories/vendor-management), [Contract Management Software](https://www.g2.com/categories/contract-management)

**Unique to ServiceNow Governance, Risk, and Compliance (GRC) (10):** [Environmental, Social, and Governance (ESG) Reporting Software](https://www.g2.com/categories/environmental-social-and-governance-esg-reporting), [Security Compliance Software](https://www.g2.com/categories/security-compliance), [Enterprise Risk Management (ERM) Software](https://www.g2.com/categories/enterprise-risk-management-erm), [Policy Management Software](https://www.g2.com/categories/policy-management), [Operational Risk Management Software](https://www.g2.com/categories/operational-risk-management), [Business Continuity Management Software](https://www.g2.com/categories/business-continuity-management-software), [Regulatory Change Management Software](https://www.g2.com/categories/regulatory-change-management), [Audit Management Software](https://www.g2.com/categories/audit-management), [Data Privacy Management Software](https://www.g2.com/categories/data-privacy-management), [Privacy Impact Assessment (PIA) Software](https://www.g2.com/categories/privacy-impact-assessment-pia)


---
## Reviewer Demographics

### By Company Size

| Segment | Gatekeeper | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Small-Business** | 17.1% | 14.5% | 
| **Mid-Market** | 51.2% | 23.7% | 
| **Enterprise** | 31.7% | 61.8% | 

### By Industry

#### Gatekeeper

- **Information Technology and Services:** 11.0%
- **Financial Services:** 9.8%
- **Hospital & Health Care:** 6.1%
- **Non-Profit Organization Management:** 6.1%
- **Marketing and Advertising:** 4.9%
- **Law Practice:** 3.7%
- **Logistics and Supply Chain:** 3.7%
- **Accounting:** 2.4%
- **Automotive:** 2.4%
- **Hospitality:** 2.4%
- **Other:** 47.6%

#### ServiceNow Governance, Risk, and Compliance (GRC)

- **Retail:** 9.1%
- **Insurance:** 9.1%
- **Banking:** 9.1%
- **Financial Services:** 7.6%
- **Consulting:** 7.6%
- **Information Technology and Services:** 7.6%
- **Hospital & Health Care:** 4.5%
- **Government Administration:** 3.0%
- **Computer Software:** 3.0%
- **Pharmaceuticals:** 3.0%
- **Other:** 36.4%

---
## Alternatives

### Alternatives to Gatekeeper

- [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) — 4.3/5 stars (499 reviews)
- [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) — 4.1/5 stars (792 reviews)
- [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) — 4.3/5 stars (620 reviews)
- [Ironclad](https://www.g2.com/products/ironclad/reviews) — 4.4/5 stars (312 reviews)
- [LinkSquares](https://www.g2.com/products/linksquares/reviews) — 4.7/5 stars (438 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3611 reviews)
- [Docusign](https://www.g2.com/products/docusign/reviews) — 4.5/5 stars (2628 reviews)
- [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) — 4.2/5 stars (569 reviews)
- [SAP Fieldglass](https://www.g2.com/products/sap-sap-fieldglass/reviews) — 4.5/5 stars (484 reviews)
- [GetAccept](https://www.g2.com/products/getaccept/reviews) — 4.6/5 stars (1267 reviews)

### Alternatives to ServiceNow Governance, Risk, and Compliance (GRC)

- [Optro](https://www.g2.com/products/optro/reviews) — 4.6/5 stars (1619 reviews)
- [Archer](https://www.g2.com/products/archer-technologies-archer/reviews) — 3.6/5 stars (20 reviews)
- [Vanta](https://www.g2.com/products/vanta/reviews) — 4.6/5 stars (2686 reviews)
- [IBM OpenPages](https://www.g2.com/products/ibm-openpages/reviews) — 4.2/5 stars (76 reviews)
- [LogicGate Risk Cloud](https://www.g2.com/products/logicgate-risk-cloud/reviews) — 4.6/5 stars (191 reviews)
- [Workiva](https://www.g2.com/products/workiva-workiva/reviews) — 4.5/5 stars (2148 reviews)
- [SAI360](https://www.g2.com/products/sai360/reviews) — 4.2/5 stars (123 reviews)
- [Diligent One Platform](https://www.g2.com/products/diligent-one-platform/reviews) — 4.3/5 stars (154 reviews)
- [TeamMate](https://www.g2.com/products/teammate/reviews) — 4.3/5 stars (597 reviews)
- [Secureframe](https://www.g2.com/products/secureframe/reviews) — 4.7/5 stars (811 reviews)

---
## Top Discussions

### Gatekeeper

- Title: [We have volume requirements above the Enterprise Plan. Will Gatekeeper work for us?](https://www.g2.com/discussions/volume) — 1 comment, 2 upvotes
  > **Top comment:** "Yes it will. Many of Gatekeeper's customers are managing contract and vendor volumes considerably higher than the Enterprise plan. "

### ServiceNow Governance, Risk, and Compliance (GRC)

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gatekeeper-vs-servicenow-governance-risk-and-compliance-grc)