# Docusign CLM vs Gatekeeper Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Docusign CLM excels in automating the entire contract process, which significantly reduces confusion and compliance issues. Users appreciate how it centralizes contract management, making it easier to handle approvals and storage without manual intervention.
- **Users say** that Gatekeeper stands out for its user-friendly interface and ease of making changes. Reviewers highlight its robust access control features, which simplify user management, making it a great choice for businesses focused on efficiency and security.
- **According to verified reviews** , Docusign CLM receives high marks for its ease of use, with many users noting that it allows them to sign documents remotely without needing to be on-site. This feature is particularly valued in today's remote work environment.
- **Reviewers mention** that while Gatekeeper is user-friendly, it may lack some of the advanced features found in Docusign CLM. Users have noted that Docusign's comprehensive contract analytics and lifecycle management capabilities provide a more robust solution for complex contract needs.
- **G2 reviewers highlight** the quality of support provided by Gatekeeper, which scores notably higher than Docusign CLM. Users appreciate the responsive customer service and the helpfulness of the support team, which enhances their overall experience with the software.
- **Users report** that Docusign CLM's implementation process is quick and intuitive, with many praising the onboarding wizard that helps new users get started efficiently. In contrast, Gatekeeper, while easy to use, may not offer the same level of comprehensive onboarding support.



| | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 493 | 91 | 
| **Largest Market Segment** | Mid-Market (45.3% of reviews) | Mid-Market (51.2% of reviews) | 
| **Entry Level Price** | Contact for Pricing/ user, per month | Contact Us | 

---
## Top Pros & Cons

### Docusign CLM

Pros:
- Ease of Use (129 reviews)
- Digital Signing (66 reviews)

Cons:
- Expensive (28 reviews)
- Steep Learning Curve (24 reviews)

### Gatekeeper

Pros:
- Ease of Use (23 reviews)
- Customer Support (14 reviews)

Cons:
- Missing Features (8 reviews)
- Limited Customization (6 reviews)

---
## Ratings Comparison
| Rating | Docusign CLM | Gatekeeper | 
|---|---|---|
  | **Meets Requirements** | 8.8 (415 reviews) | 8.9 (77 reviews) | 
  | **Ease of Use** | 8.6 (420 reviews) | 9.0 (77 reviews) | 
  | **Ease of Setup** | 8.2 (295 reviews) | 8.2 (56 reviews) | 
  | **Ease of Admin** | 8.3 (184 reviews) | 8.8 (54 reviews) | 
  | **Quality of Support** | 8.5 (359 reviews) | 9.4 (74 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (184 reviews) | 9.3 (54 reviews) | 
  | **Product Direction (% positive)** | 8.7 (412 reviews) | 9.4 (73 reviews) | 

---
## Pricing

### Docusign CLM

#### Entry-Level Pricing

Plan: Enterprise Edition

Price: Contact for Pricing / user, per month

Description: Enterprise provides advanced functionality to fully streamline the process around your contracts and documents.

Key Features:
- Routing and approval contract workflow
- Advanced contract generation
- Full contract clause library

[Learn more about Docusign CLM](https://www.g2.com/products/docusign-clm/reviews)

#### Free Trial

No

### Gatekeeper

#### Entry-Level Pricing

Plan: PRO

Price: Contact Us

Description: Professional plan with comprehensive contract and vendor management capabilities, featuring up to 300 third parties, unlimited contracts, users, and eSign licenses.

Key Features:
- Up to 300 Third Parties 
- Unlimited Contracts
- Unlimited Users

[Browse all 3 editions](https://www.g2.com/products/gatekeeper/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### E-Signature

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | N/A | N/A |
| **Gatekeeper** | 9.2/10 | 28 |

#### Signature Process

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Document Signing** | Not enough data | 9.2 (26 reviews) ✓ Verified | 
| **Reminders and Expirations** | Not enough data | 9.2 (26 reviews) ✓ Verified | 
| **Sign-In Process** | Not enough data | 9.7 (27 reviews) ✓ Verified | 
| **Mobile Signatures** | Not enough data | 9.1 (11 reviews) | 
| **Signature Workflow** | Not enough data | 9.4 (26 reviews) ✓ Verified | 
| **Bulk Digital Signatures ** | Not enough data | 8.9 (20 reviews) ✓ Verified | 
| **Reporting** | Not enough data | 8.5 (24 reviews) ✓ Verified | 
| **Signature Document Creation** | Not enough data | 8.9 (23 reviews) ✓ Verified | 

#### Agentic AI - E-Signature

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Security and Scalability

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Regulatory Compliance** | Not enough data | 9.3 (23 reviews) ✓ Verified | 
| **Signature History and Audit** | Not enough data | 9.5 (25 reviews) ✓ Verified | 
| **Enterprise Scalability** | Not enough data | 9.2 (24 reviews) ✓ Verified | 

#### Platform

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Custom Branding** | Not enough data | 9.1 (21 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 9.2 (23 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 9.0 (19 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 9.3 (23 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 9.0 (17 reviews) ✓ Verified | 

### Contract Management

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | 8.4/10 | 178 |
| **Gatekeeper** | 8.5/10 | 48 |

#### Contract Management Platform Features

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Contract Creation** | 8.7 (149 reviews) ✓ Verified | 8.9 (29 reviews) ✓ Verified | 
| **Contract Templates** | 8.5 (149 reviews) ✓ Verified | 8.3 (22 reviews) | 
| **Contract Editing** | 8.6 (150 reviews) ✓ Verified | 7.9 (7 reviews) | 
| **Contract Attachments** | 8.6 (148 reviews) ✓ Verified | 8.8 (41 reviews) ✓ Verified | 
| **Contract Collaboration** | 8.5 (149 reviews) ✓ Verified | 8.4 (34 reviews) ✓ Verified | 
| **Approval Process** | 8.6 (150 reviews) ✓ Verified | 8.8 (36 reviews) ✓ Verified | 
| **Notifications & Reminders** | 8.6 (155 reviews) ✓ Verified | 9.0 (42 reviews) ✓ Verified | 
| **Contract Database** | 8.4 (153 reviews) ✓ Verified | 9.4 (42 reviews) ✓ Verified | 
| **Integrations / APIs** | 8.0 (146 reviews) ✓ Verified | 8.2 (29 reviews) ✓ Verified | 
| **Reporting & Dashboards** | 7.8 (147 reviews) ✓ Verified | 8.2 (41 reviews) ✓ Verified | 

#### Generative AI

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **AI Text Generation** | 8.2 (50 reviews) | 7.5 (6 reviews) | 
| **AI Text Summarization** | 8.1 (50 reviews) | 8.1 (6 reviews) | 

#### Agentic AI - Contract Management

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Spend Management

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | N/A | N/A |
| **Gatekeeper** | N/A | N/A |

#### Setup

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Data** | Not enough data | Not enough data | 
| **Approvals** | Not enough data | Not enough data | 
| **Alignment** | Not enough data | Not enough data | 

#### Performance

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **KPIs** | Not enough data | Not enough data | 
| **Benchmarks** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Savings** | Not enough data | Not enough data | 

#### Payment Cards

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **One-time Virtual** | Not enough data | Not enough data | 
| **Recurring Virtual** | Not enough data | Not enough data | 
| **Physical** | Not enough data | Not enough data | 

#### Reporting

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Real time** | Not enough data | Not enough data | 
| **Multiple Views** | Not enough data | Not enough data | 
| **Export** | Not enough data | Not enough data | 
| **Budgets** | Not enough data | Not enough data | 

#### Payments

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Vendor** | Not enough data | Not enough data | 
| **Recurring** | Not enough data | Not enough data | 
| **Employee Reimbursements** | Not enough data | Not enough data | 
| **ACH** | Not enough data | Not enough data | 

#### Fraud & Risk Management

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Notifications** | Not enough data | Not enough data | 
| **Unique Cards** | Not enough data | Not enough data | 
| **Controls** | Not enough data | Not enough data | 

#### Agentic AI - Spend Management

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 

### Workflow Management

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | N/A | N/A |
| **Gatekeeper** | N/A | N/A |

#### Setup

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Activities** | Not enough data | Not enough data | 
| **Flows** | Not enough data | Not enough data | 
| **Dependencies** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 

#### Management

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Updates** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

#### Agentic AI - Workflow Management

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Supplier Relationship Management (SRM)

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | N/A | N/A |
| **Gatekeeper** | N/A | N/A |

#### Management

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Approval** | Not enough data | Not enough data | 
| **Communication** | Not enough data | Not enough data | 
| **Documents** | Not enough data | Not enough data | 

#### Performance

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Evaluation** | Not enough data | Not enough data | 
| **Selection** | Not enough data | Not enough data | 
| **Risk Management** | Not enough data | Not enough data | 

#### Supplier Information

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Profiles** | Not enough data | Not enough data | 
| **Qualifications** | Not enough data | Not enough data | 
| **History** | Not enough data | Not enough data | 

### Document Generation

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | 8.5/10 | 96 |
| **Gatekeeper** | N/A | N/A |

#### Data Sources

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Software** | 8.6 (85 reviews) | Not enough data | 
| **Spreadsheets** | 8.1 (79 reviews) | Not enough data | 
| **Documents** | 9.0 (87 reviews) | Not enough data | 

#### Generation

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Templates** | 8.7 (84 reviews) | Not enough data | 
| **Automation** | 8.8 (84 reviews) | Not enough data | 
| **Branding** | 8.4 (82 reviews) | Not enough data | 

#### Delivery

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Workflow** | 8.8 (89 reviews) | Not enough data | 
| **Schedule** | 8.7 (83 reviews) | Not enough data | 
| **Batch** | 8.4 (81 reviews) | Not enough data | 

#### Generative AI

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **AI Text Generation** | 8.3 (41 reviews) | Not enough data | 
| **AI Text Summarization** | 8.3 (41 reviews) | Not enough data | 
| **AI Text-to-Image** | 8.4 (40 reviews) | Not enough data | 
| **AI Image-to-Text** | 8.3 (40 reviews) | Not enough data | 

#### Agentic AI - Document Generation

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Autonomous Task Execution** | 8.7 (5 reviews) | Not enough data | 

### Contract Analytics

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | 8.3/10 | 45 |
| **Gatekeeper** | 7.7/10 | 21 |

#### Platform Basics 

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Data Extraction** | 8.4 (36 reviews) | 8.3 (15 reviews) | 
| **Contract Comparisons** | 8.6 (38 reviews) | 6.9 (9 reviews) | 

#### Artificial Intelligence Capabilities

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Text Analytics** | 8.0 (37 reviews) | 8.2 (11 reviews) | 
| **NLP** | 7.9 (35 reviews) | 7.4 (9 reviews) | 
| **OCR** | 8.2 (30 reviews) | 7.1 (11 reviews) | 

#### Contract Data

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Data Import** | 8.4 (37 reviews) | 8.4 (17 reviews) | 
| **Data Export** | 8.3 (38 reviews) | 8.6 (17 reviews) | 
| **Custom Reporting** | 8.4 (31 reviews) | 7.8 (15 reviews) | 
| **Clause Identification and Mapping** | 8.5 (31 reviews) | 6.8 (10 reviews) | 

#### Generative AI

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **AI Text Summarization** | 7.8 (16 reviews) | Not enough data | 

### Contract Lifecycle Management (CLM)

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | 8.4/10 | 121 |
| **Gatekeeper** | 8.5/10 | 33 |

#### Contract Creation & Management

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Contract Creation** | 8.7 (85 reviews) | 8.5 (24 reviews) | 
| **Contract Templates** | 8.3 (78 reviews) | 8.3 (21 reviews) | 
| **Contract Editing** | 8.7 (75 reviews) | 8.3 (22 reviews) | 
| **Contract Attachments** | 8.6 (72 reviews) | 8.7 (24 reviews) | 

#### Collaboration

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Contract Collaboration** | 8.6 (74 reviews) | 8.6 (21 reviews) | 
| **Approval Process** | 8.9 (82 reviews) | 8.7 (23 reviews) | 

#### Other Platform Features

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Notifications & Reminders** | 8.7 (75 reviews) | 8.8 (26 reviews) | 
| **Contract Database** | 8.7 (75 reviews) | 9.2 (26 reviews) | 
| **Contract Compliance** | 8.7 (71 reviews) | 8.3 (21 reviews) | 
| **Integrations / APIs** | 8.4 (72 reviews) | 8.2 (19 reviews) | 
| **E-Signature** | 9.5 (101 reviews) | 8.8 (24 reviews) | 

#### Contract Data

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Reporting & Dashboards** | 8.5 (68 reviews) | 7.9 (26 reviews) | 
| **Advanced Contract Analytics** | 8.4 (63 reviews) | 8.1 (20 reviews) | 

#### Generative AI

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **AI Text Generation** | 8.4 (36 reviews) | Not enough data | 
| **AI Text Summarization** | 8.3 (36 reviews) | Not enough data | 

#### Agentic AI - Contract Lifecycle Management (CLM)

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (6 reviews) | Not enough data | 
| **Adaptive Learning** | 7.8 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 7.8 (6 reviews) | Not enough data | 
| **Decision Making** | 8.7 (5 reviews) | Not enough data | 

### Vendor Security and Privacy Assessment

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | N/A | N/A |
| **Gatekeeper** | N/A | N/A |

#### Functionality

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Customized Vendor Pages** | Not enough data | Not enough data | 
| **Centralized Vendor Catalog** | Not enough data | Not enough data | 
| **Questionnaire Templates** | Not enough data | Not enough data | 
| **User Access Control** | Not enough data | Not enough data | 

#### Risk assessment

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Risk Scoring** | Not enough data | Not enough data | 
| **4th Party Assessments** | Not enough data | Not enough data | 
| **Monitoring And Alerts** | Not enough data | Not enough data | 
| **AI Monitoring** | Not enough data | Not enough data | 

#### Generative AI - Vendor Security and Privacy Assessment

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Text Summarization** | Not enough data | Not enough data | 
| **Text Generation** | Not enough data | Not enough data | 

### Third Party & Supplier Risk Management

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | N/A | N/A |
| **Gatekeeper** | 9.0/10 | 7 |

#### Risk Assessment

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Scoring** | Not enough data | 8.3 (6 reviews) | 
| **AI** | Not enough data | Not enough data | 

#### Risk Control

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Reviews** | Not enough data | 9.4 (6 reviews) | 
| **Policies** | Not enough data | 9.3 (5 reviews) | 
| **Workflows** | Not enough data | 8.8 (7 reviews) | 

#### Monitoring

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Vendor Performance** | Not enough data | 9.2 (6 reviews) | 
| **Notifications** | Not enough data | 8.8 (7 reviews) | 
| **Oversight** | Not enough data | 9.0 (7 reviews) | 

#### Reporting

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Templates** | Not enough data | 9.3 (5 reviews) | 
| **Centralized Data** | Not enough data | 9.0 (5 reviews) | 
| **360 View** | Not enough data | 8.9 (6 reviews) | 

#### Agentic AI - Third Party & Supplier Risk Management

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Business Process Management

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | N/A | N/A |
| **Gatekeeper** | N/A | N/A |

#### Generative AI

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Process Management

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Process Overview** | Not enough data | Not enough data | 
| **Process Analysis** | Not enough data | Not enough data | 
| **Real-Time Process Monitoring** | Not enough data | Not enough data | 
| **Unstructured Processes** | Not enough data | Not enough data | 
| **API Connection** | Not enough data | Not enough data | 
| **Intelligence** | Not enough data | Not enough data | 
| **Document Approval** | Not enough data | Not enough data | 

#### Customization

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Document Generation** | Not enough data | Not enough data | 
| **Process Design** | Not enough data | Not enough data | 
| **Process Repository** | Not enough data | Not enough data | 
| **No-Code App Development** | Not enough data | Not enough data | 
| **Low-Code App Development** | Not enough data | Not enough data | 

#### Collaboration

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Permissions for Sharing** | Not enough data | Not enough data | 
| **Data Unification** | Not enough data | Not enough data | 
| **Accessibility** | Not enough data | Not enough data | 
| **Process Routing** | Not enough data | Not enough data | 

#### Agentic AI - Business Process Management

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Process Development

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Process Routing** | Not enough data | Not enough data | 

### Procurement Orchestration

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | N/A | N/A |
| **Gatekeeper** | N/A | N/A |

#### Purchase Requisition and Approval Workflow - Procurement Orchestration

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Notifcations** | Not enough data | Not enough data | 
| **Workflows** | Not enough data | Not enough data | 
| **Purchase Orders** | Not enough data | Not enough data | 

#### Supplier Management - Procurement Orchestration

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Tracking** | Not enough data | Not enough data | 
| **Onboarding** | Not enough data | Not enough data | 
| **Database** | Not enough data | Not enough data | 

#### Spend Management - Procurement Orchestration

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Analysis** | Not enough data | Not enough data | 
| **Visibility** | Not enough data | Not enough data | 

#### Compliance and Risk Management - Procurement Orchestration

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Risk Assessment** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 
| **Audits** | Not enough data | Not enough data | 

#### Workflow Automation - Procurement Orchestration

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Routing** | Not enough data | Not enough data | 
| **Configuration** | Not enough data | Not enough data | 
| **Approvals** | Not enough data | Not enough data | 

#### Agentic AI - Procurement Orchestration

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Enterprise Content Management (ECM)

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | 8.1/10 | 39 |
| **Gatekeeper** | N/A | N/A |

#### Agentic AI - Enterprise Content Management (ECM)

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### File Management

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **File Type Support** | 8.4 (35 reviews) | Not enough data | 
| **Metadata** | 8.2 (33 reviews) | Not enough data | 
| **OCR Scanning** | 8.1 (24 reviews) | Not enough data | 
| **Versioning** | 8.7 (33 reviews) | Not enough data | 
| **Collaboration** | 8.1 (30 reviews) | Not enough data | 
| **Document Assembly** | 8.2 (22 reviews) | Not enough data | 
| **Form Creation** | 7.8 (26 reviews) | Not enough data | 
| **Portals and Sites** | 7.9 (19 reviews) | Not enough data | 
| **Disposition** | 7.8 (20 reviews) | Not enough data | 
| **Search** | 8.1 (35 reviews) | Not enough data | 
| **Web Interface** | 8.3 (30 reviews) | Not enough data | 
| **Mobile Apps** | 6.9 (21 reviews) | Not enough data | 

#### Workflow

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Process Automation** | 7.9 (29 reviews) | Not enough data | 
| **Conditions** | 8.0 (30 reviews) | Not enough data | 
| **Activities** | 8.1 (26 reviews) | Not enough data | 
| **Records Management** | Feature Not Available | Not enough data | 
| **Case Management** | 8.0 (19 reviews) | Not enough data | 

#### Platform

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Internationalization** | Feature Not Available | Not enough data | 
| **Performance and Reliability** | 8.1 (34 reviews) | Not enough data | 
| **Reporting and Auditing** | 8.1 (29 reviews) | Not enough data | 
| **System of Record Integration** | 8.4 (27 reviews) | Not enough data | 
| **APIs** | 8.2 (24 reviews) | Not enough data | 

### Vendor Management

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | N/A | N/A |
| **Gatekeeper** | 7.8/10 | 13 |

#### Agentic AI - Vendor Management

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Decision Making** | Not enough data | Not enough data | 

#### Revenue Recognition

| Feature | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Usage Tracking** | Not enough data | 7.8 (9 reviews) | 
| **Deferred Revenue** | Not enough data | Not enough data | 
| **Revenue Accrual** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Contract Lifecycle Management (CLM) Software](https://www.g2.com/categories/contract-lifecycle-management-clm), [Contract Management Software](https://www.g2.com/categories/contract-management), [Contract Analytics Software](https://www.g2.com/categories/contract-analytics)

**Unique to Docusign CLM (3):** [Document Generation Software](https://www.g2.com/categories/document-generation), [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [Salesforce CRM Document Generation Software](https://www.g2.com/categories/salesforce-crm-document-generation)

**Unique to Gatekeeper (9):** [Procurement Orchestration Software](https://www.g2.com/categories/procurement-orchestration), [Vendor Security and Privacy Assessment Software](https://www.g2.com/categories/vendor-security-and-privacy-assessment), [Spend Management Software](https://www.g2.com/categories/spend-management), [Supplier Relationship Management (SRM) Software](https://www.g2.com/categories/supplier-relationship-management-srm), [Workflow Management Software](https://www.g2.com/categories/workflow-management), [Third Party & Supplier Risk Management Software](https://www.g2.com/categories/third-party-supplier-risk-management), [Business Process Management Software](https://www.g2.com/categories/business-process-management), [E-Signature Software](https://www.g2.com/categories/e-signature), [Vendor Management Software](https://www.g2.com/categories/vendor-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Docusign CLM | Gatekeeper | 
|---|---|---|
| **Small-Business** | 27.5% | 17.1% | 
| **Mid-Market** | 45.3% | 51.2% | 
| **Enterprise** | 27.2% | 31.7% | 

### By Industry

#### Docusign CLM

- **Information Technology and Services:** 14.9%
- **Computer Software:** 9.8%
- **Pharmaceuticals:** 5.5%
- **Financial Services:** 5.5%
- **Legal Services:** 4.4%
- **Marketing and Advertising:** 3.9%
- **Insurance:** 3.7%
- **Real Estate:** 3.5%
- **Hospital & Health Care:** 3.1%
- **Telecommunications:** 2.8%
- **Other:** 42.9%

#### Gatekeeper

- **Information Technology and Services:** 11.0%
- **Financial Services:** 9.8%
- **Hospital & Health Care:** 6.1%
- **Non-Profit Organization Management:** 6.1%
- **Marketing and Advertising:** 4.9%
- **Law Practice:** 3.7%
- **Logistics and Supply Chain:** 3.7%
- **Accounting:** 2.4%
- **Automotive:** 2.4%
- **Hospitality:** 2.4%
- **Other:** 47.6%

---
## Alternatives

### Alternatives to Docusign CLM

- [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) — 4.3/5 stars (617 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3573 reviews)
- [LinkSquares](https://www.g2.com/products/linksquares/reviews) — 4.7/5 stars (429 reviews)
- [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews) — 4.4/5 stars (1069 reviews)
- [Conga Composer](https://www.g2.com/products/conga-composer/reviews) — 4.4/5 stars (905 reviews)
- [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) — 4.1/5 stars (791 reviews)
- [Concord](https://www.g2.com/products/concord/reviews) — 4.2/5 stars (133 reviews)
- [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) — 4.2/5 stars (1502 reviews)
- [Ironclad](https://www.g2.com/products/ironclad/reviews) — 4.4/5 stars (304 reviews)
- [ContractWorks, an Onit product](https://www.g2.com/products/contractworks-an-onit-product/reviews) — 4.6/5 stars (95 reviews)

### Alternatives to Gatekeeper

- [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) — 4.1/5 stars (791 reviews)
- [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) — 4.3/5 stars (617 reviews)
- [LinkSquares](https://www.g2.com/products/linksquares/reviews) — 4.7/5 stars (429 reviews)
- [Ironclad](https://www.g2.com/products/ironclad/reviews) — 4.4/5 stars (304 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3573 reviews)
- [Docusign](https://www.g2.com/products/docusign/reviews) — 4.5/5 stars (2612 reviews)
- [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) — 4.2/5 stars (569 reviews)
- [SAP Fieldglass](https://www.g2.com/products/sap-sap-fieldglass/reviews) — 4.5/5 stars (486 reviews)
- [Oneflow](https://www.g2.com/products/oneflow/reviews) — 4.4/5 stars (372 reviews)
- [Vanta](https://www.g2.com/products/vanta/reviews) — 4.6/5 stars (2451 reviews)

---
## Top Discussions

### Docusign CLM

- Title: [What is a CLM system?](https://www.g2.com/discussions/what-is-a-clm-system) — 4 comments, 1 upvote
  > **Top comment:** "Hi! CLM or Contract Lifecycle Management allows organizations to streamline the agreement lifecycle, by transforming analog manual processes into a digital..."
- Title: [What is DocuSign CLM?](https://www.g2.com/discussions/what-is-docusign-clm) — 4 comments, 1 upvote
  > **Top comment:** "DocuSign CLM is DocuSign's Contract Lifecycle Management solution that offers a better way to manage contracts

Contracting processes can be complex,..."
- Title: [What is DocuSign CLM used for?](https://www.g2.com/discussions/what-is-docusign-clm-used-for) — 2 comments
  > **Top comment:** "Docusign is one of the top CLM tools focusing on signing of contracts. But seeing the latest trends in CLM and the complexities which have risen in the..."
- Title: [Are you Salesforce Native?](https://www.g2.com/discussions/are-you-salesforce-native) — 1 comment, 1 upvote
  > **Top comment:** "With this automated platform, the automated approval processes created on Salesforce can be carried out with utmost ease and simplicity as the documents are..."
- Title: [How do you license SpringCM?](https://www.g2.com/discussions/how-do-you-license-springcm) — 1 comment, 2 upvotes
  > **Top comment:** "If I was looking for a DMS I would contact Don Baker at eFileCabient for a much better cost, more integration (free) like Salesforce, Quickbooks, Microsoft..."

### Gatekeeper

- Title: [We have volume requirements above the Enterprise Plan. Will Gatekeeper work for us?](https://www.g2.com/discussions/volume) — 1 comment, 2 upvotes
  > **Top comment:** "Yes it will. Many of Gatekeeper's customers are managing contract and vendor volumes considerably higher than the Enterprise plan. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/docusign-clm-vs-gatekeeper)