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Compare Gartner and GigaOM 
At a Glance
Market Segments
Mid-Market (38.6% of reviews)
Small-Business (72.7% of reviews)
Entry-Level Pricing
No pricing available
Free Trial 1 Seat Per Month
Gartner
Star Rating
(86)4.0 out of 5
Market Segments
Mid-Market (38.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GartnerGigaOM
Star Rating
(11)3.9 out of 5
Market Segments
Small-Business (72.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free Trial 1 Seat Per Month
Learn more about GigaOMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that Gartner excels in its "Ease of Setup" with a score of 8.6, making it a preferred choice for users who prioritize a quick onboarding process. In contrast, GigaOM's setup process is perceived as more complex, which can lead to longer implementation times.
- Users on G2 report that Gartner's "Quality of Support" is rated at 8.2, indicating a strong customer service experience. Conversely, GigaOM's support quality is less favorable, with users expressing concerns about response times and the availability of resources.
- Reviews say that Gartner's "Product Direction" is viewed positively at 8.1, suggesting that users feel confident in the software's future development and enhancements. GigaOM, however, has a lower score of 6.1, leading some users to question its long-term viability and innovation.
- Users report that both products have similar "Meets Requirements" scores of 8.6, but Gartner is noted for its comprehensive feature set, including advanced analytics tools that users find particularly beneficial for data-driven decision-making.
- G2 users highlight that Gartner's "Ease of Use" is rated at 8.6, with many reviewers appreciating its intuitive interface. In contrast, GigaOM's interface is described as less user-friendly, which can hinder productivity for new users.
- Reviewers mention that Gartner has a larger user base with 81 total reviews, which provides a more robust community for support and shared experiences, while GigaOM's smaller user base of 11 reviews may limit peer insights and shared best practices.
Pricing
Entry-Level Pricing
Gartner
No pricing availableGigaOM
INDIVIDUAL | MONTHLY
Free Trial
1 Seat Per Month
Monthly individual access to the latest research for making decisions and purchasing technologies
- 30 day free trial
- Access to Benchmark Reports
- Access to Case Studies
Free Trial
Gartner
No trial information availableGigaOM
Free Trial is available
Ratings
Meets Requirements
8.6
61
Not enough data
Ease of Use
8.6
61
Not enough data
Ease of Setup
8.8
16
Not enough data
Ease of Admin
8.8
12
Not enough data
Quality of Support
8.2
57
Not enough data
Has the product been a good partner in doing business?
8.4
24
Not enough data
Product Direction (% positive)
8.2
66
6.1
6
Categories
Categories
Shared Categories
Gartner and GigaOM are categorized as Technology Research Services
Unique Categories
Gartner has no unique categories
GigaOM has no unique categories
Reviews
Reviewers' Company Size
Gartner
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
GigaOM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
31.0%
Computer Software
13.1%
Marketing and Advertising
6.0%
Hospital & Health Care
4.8%
Education Management
4.8%
Other
40.5%
Computer Software
45.5%
Pharmaceuticals
9.1%
Marketing and Advertising
9.1%
Logistics and Supply Chain
9.1%
Information Technology and Services
9.1%
Other
18.2%
Alternatives
Discussions
What services Gartner provide?
1 Comment
SG
Consulting, tools and templates for better decision making.Read more
Gartner has no more discussions with answers
GigaOM has no discussions with answers
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