G2 reviewers report that Tekmetric excels in overall user satisfaction, boasting a significantly higher G2 Score compared to GaragePlug. Users appreciate the seamless integration of parts houses and labor times, which simplifies the process of building tickets and estimates for customers.
Users say that Tekmetric's implementation process is notably smooth, with many highlighting the intuitive onboarding experience. In contrast, GaragePlug has received fewer recent reviews, which may indicate challenges in user adoption or satisfaction.
Reviewers mention that Tekmetric's customer support is highly praised, with users noting quick and effective assistance. This contrasts with GaragePlug, where while support is described as responsive, the overall volume of feedback is lower, suggesting less engagement from users.
According to verified reviews, both platforms have similar star ratings, but Tekmetric stands out with a much larger number of reviews, indicating a more reliable consensus on its performance. Users particularly enjoy Tekmetric's tech board features that help mechanics manage their daily tasks efficiently.
Users highlight GaragePlug's strengths in reporting and inventory management, which are described as exceptionally good. However, Tekmetric's comprehensive features, such as its estimate and inspection tools, are noted for enhancing customer interactions and streamlining operations.
Reviewers note that while both products are user-friendly, Tekmetric's overall ease of use is slightly lower than GaragePlug's. However, Tekmetric compensates with robust features that ensure a smooth workflow, making it a preferred choice for many small businesses looking for a reliable shop management solution.
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Tekmetric
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$179.00
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