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Compare GaragePlug and Tekmetric 
At a Glance
Market Segments
Small-Business (91.4% of reviews)
Small-Business (94.3% of reviews)
Entry-Level Pricing
No pricing available
$179.00 Per Month
GaragePlug
Star Rating
(36)4.9 out of 5
Market Segments
Small-Business (91.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GaragePlugTekmetric
Star Rating
(420)4.9 out of 5
Market Segments
Small-Business (94.3% of reviews)
Pros & Cons
Entry-Level Pricing
$179.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Tekmetric excels in its "Billing and Invoicing" feature, scoring 9.2, which reviewers mention makes it easy to manage customer payments and track financials effectively. In contrast, GaragePlug, while offering similar functionality, does not receive as high a score in this area, indicating potential room for improvement.
- Reviewers mention that GaragePlug shines in "Quality of Support," achieving a score of 9.9, which users on G2 appreciate for its responsiveness and helpfulness. Tekmetric, while also strong in support with a score of 9.5, does not quite match the level of service reported by GaragePlug users.
- Users say that both products have similar scores in "Ease of Setup" (9.4 for both), but Tekmetric users report a more streamlined onboarding process, making it easier for new users to get started quickly compared to GaragePlug.
- G2 users highlight that Tekmetric's "Reports and Analytics" feature, scoring 8.9, provides valuable insights into shop performance, whereas GaragePlug's analytics capabilities are perceived as less comprehensive, leading to a lower user satisfaction in this area.
- Reviewers mention that GaragePlug's "Automated Reminders" feature, scoring only 6.3, is less effective than Tekmetric's offerings, which users say helps in keeping customers informed and engaged, ultimately leading to better customer retention.
- Users report that Tekmetric's "Task Management" feature, with a score of 9.0, is particularly praised for its user-friendly interface, allowing for efficient workflow management, while GaragePlug's task management capabilities are seen as less intuitive, resulting in a lower user satisfaction score.
Pricing
Entry-Level Pricing
GaragePlug
No pricing availableTekmetric
Start
$179.00
Per Month
Unlimited users, unlimited RO's, unlimited support, no hidden fees.
Choose flexible month-to-month billing or a discounted annual plan. No long-term contracts required.
- Unlimited Users
- Unlimited RO's
- Unlimited Digital Vehicle Inspections
Free Trial
GaragePlug
Free Trial is available
Tekmetric
No trial information availableRatings
Meets Requirements
9.2
32
9.2
364
Ease of Use
9.7
32
9.4
376
Ease of Setup
9.4
12
9.4
294
Ease of Admin
9.2
13
9.5
181
Quality of Support
9.9
33
9.6
356
Has the product been a good partner in doing business?
9.6
13
9.8
183
Product Direction (% positive)
10.0
10
9.8
366
Features by Category
Operations Management - Auto Shop Management
Not enough data
8.9
173
Not enough data
8.3
172
Not enough data
9.2
174
Not enough data
9.1
172
Not enough data
8.8
171
Customer Relationship Management - Auto Shop Management
Not enough data
7.4
170
Not enough data
7.0
169
Not enough data
8.1
169
Financial Management - Auto Shop Management
Not enough data
9.1
172
Not enough data
9.4
173
Not enough data
9.5
174
Categories
Categories
Shared Categories
GaragePlug and Tekmetric are categorized as Auto Repair and Auto Shop Management
Unique Categories
GaragePlug has no unique categories
Tekmetric has no unique categories
Reviews
Reviewers' Company Size
GaragePlug
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tekmetric
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
94.3%
Consumer Goods
2.9%
Computer Software
2.9%
‐
‐
Other
0.0%
Automotive
97.8%
Consumer Services
0.7%
Manufacturing
0.2%
Transportation/Trucking/Railroad
0.2%
Market Research
0.2%
Other
0.7%
Discussions
GaragePlug has no discussions with answers
What is Tekmetric used for?
1 Comment
KM
Mainly in auto body stores for parts ordering and customer informationRead more
Tekmetric has no more discussions with answers
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