# GaragePlug vs Shop-Ware Comparison | | GaragePlug | Shop-Ware | |---|---|---| | **Star Rating** | 4.9 out of 5 | 4.9 out of 5 | | **Total Reviews** | 36 | 41 | | **Largest Market Segment** | Small-Business (91.4% of reviews) | Small-Business (87.5% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Ratings Comparison | Rating | GaragePlug | Shop-Ware | |---|---|---| | **Meets Requirements** | 9.2 (32 reviews) | 9.4 (30 reviews) | | **Ease of Use** | 9.7 (32 reviews) | 9.8 (30 reviews) | | **Ease of Setup** | 9.4 (12 reviews) | 8.7 (13 reviews) | | **Ease of Admin** | 9.2 (13 reviews) | 9.5 (13 reviews) | | **Quality of Support** | 9.9 (33 reviews) | 9.8 (30 reviews) | | **Has the product been a good partner in doing business?** | 9.6 (13 reviews) | 9.6 (13 reviews) | | **Product Direction (% positive)** | 10.0 (10 reviews) | 10.0 (28 reviews) | --- ## Pricing ### GaragePlug #### Entry-Level Pricing No pricing available #### Free Trial Yes ### Shop-Ware #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### Auto Shop Management | Product | Score | Reviews | |---|---|---| | **GaragePlug** | N/A | N/A | | **Shop-Ware** | N/A | N/A | #### Operations Management - Auto Shop Management | Feature | GaragePlug | Shop-Ware | |---|---|---| | **Appointment Scheduling** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Digital Vehicle Inspection (DVI)** | Not enough data | Not enough data | | **Employee Management** | Not enough data | Not enough data | #### Customer Relationship Management - Auto Shop Management | Feature | GaragePlug | Shop-Ware | |---|---|---| | **Automated Reminders** | Not enough data | Not enough data | | **Marketing** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | #### Financial Management - Auto Shop Management | Feature | GaragePlug | Shop-Ware | |---|---|---| | **Reports and Analytics** | Not enough data | Not enough data | | **Billing and Invoicing** | Not enough data | Not enough data | | **Estimating** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Auto Repair Software](https://www.g2.com/categories/auto-repair), [Auto Shop Management Software](https://www.g2.com/categories/auto-shop-management) --- ## Reviewer Demographics ### By Company Size | Segment | GaragePlug | Shop-Ware | |---|---|---| | **Small-Business** | 91.4% | 87.5% | | **Mid-Market** | 8.6% | 7.5% | | **Enterprise** | 0% | 5.0% | ### By Industry #### GaragePlug - **Automotive:** 94.3% - **Consumer Goods:** 2.9% - **Computer Software:** 2.9% #### Shop-Ware - **Automotive:** 95.0% - **Telecommunications:** 2.5% - **Internet:** 2.5% --- ## Alternatives ### Alternatives to GaragePlug - [Tekmetric](https://www.g2.com/products/tekmetric/reviews) — 4.9/5 stars (484 reviews) - [AutoLeap](https://www.g2.com/products/autoleap/reviews) — 4.8/5 stars (732 reviews) - [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) — 4.6/5 stars (410 reviews) - [ARI (Auto Repair Software)](https://www.g2.com/products/ari-auto-repair-software/reviews) — 4.6/5 stars (120 reviews) - [Fullbay](https://www.g2.com/products/fullbay/reviews) — 4.8/5 stars (72 reviews) - [Alldata](https://www.g2.com/products/alldata/reviews) — 4.1/5 stars (24 reviews) - [Mitchell 1 Automotive Repair](https://www.g2.com/products/mitchell-1-automotive-repair/reviews) — 3.8/5 stars (21 reviews) - [AutoRepair Cloud](https://www.g2.com/products/autorepair-cloud/reviews) — 4.8/5 stars (101 reviews) - [AutoFluent](https://www.g2.com/products/autofluent/reviews) — 4.8/5 stars (10 reviews) - [Autoflow](https://www.g2.com/products/autoflow/reviews) — 4.8/5 stars (16 reviews) ### Alternatives to Shop-Ware - [AutoLeap](https://www.g2.com/products/autoleap/reviews) — 4.8/5 stars (732 reviews) - [Tekmetric](https://www.g2.com/products/tekmetric/reviews) — 4.9/5 stars (484 reviews) - [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) — 4.6/5 stars (410 reviews) - [Alldata](https://www.g2.com/products/alldata/reviews) — 4.1/5 stars (24 reviews) - [Fullbay](https://www.g2.com/products/fullbay/reviews) — 4.8/5 stars (72 reviews) - [ARI (Auto Repair Software)](https://www.g2.com/products/ari-auto-repair-software/reviews) — 4.6/5 stars (120 reviews) - [Mitchell 1 Automotive Repair](https://www.g2.com/products/mitchell-1-automotive-repair/reviews) — 3.8/5 stars (21 reviews) - [AutoFluent](https://www.g2.com/products/autofluent/reviews) — 4.8/5 stars (10 reviews) - [AutoRepair Cloud](https://www.g2.com/products/autorepair-cloud/reviews) — 4.8/5 stars (101 reviews) - [identifix](https://www.g2.com/products/identifix/reviews) — 4.1/5 stars (6 reviews) --- ## Top Discussions ### GaragePlug No discussions available for this product. ### Shop-Ware - Title: [Non-Standard Vins](https://www.g2.com/discussions/non-standard-vins) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "Shop-Ware will decode the VIN for standard production vehicles built in 1982 or newer. If you need to add a car without a standard VIN, first click on the..." - Title: [Parts Matrix](https://www.g2.com/discussions/parts-matrix) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Shop-Ware has a feature we call the Parts GP Optimizer, which calculates optimized parts markups according to your shop's unique sales mix and history and..." - Title: [Labor Cost](https://www.g2.com/discussions/labor-cost) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Shop-Ware uses "average labor cost" to calculate overall GP, labor GP %, and GP/BH. To enter Average Labor Cost, go to Shop Settings → RO Info and..." - Title: [CRM Integrations](https://www.g2.com/discussions/crm-integrations-d32bef3f-1e0f-4b39-94dd-71fef6fc2aaa) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Shop-Ware has integrations with these CRM providers: MyShopManager Service Intelligence MechanicAdvisor Kukui MechanicNet Autotext.me Throttle CRM" - Title: [Automated Alerts](https://www.g2.com/discussions/automated-alerts) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "No, shops always control when a customer receives an update from Shop-Ware by using the “Share” button. Why? Because when shops control information, they can..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/garageplug-vs-shop-ware)