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Compare Gameball and Smile.io 
Featured Products
At a Glance
Market Segments
Mid-Market (75.0% of reviews)
Small-Business (92.4% of reviews)
Entry-Level Pricing
$1,999.00 Per Month
Free
Gameball
Star Rating
(16)4.5 out of 5
Market Segments
Mid-Market (75.0% of reviews)
Pros & Cons
Entry-Level Pricing
$1,999.00 Per Month
Learn more about GameballSmile.io
Star Rating
(394)4.6 out of 5
Market Segments
Small-Business (92.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Smile.io excels in user experience, with many praising its user-friendly interface and seamless integration with Shopify. Users appreciate how easy it is to launch a loyalty program without extensive development work, which has led to increased customer engagement and sales.
- According to verified reviews, Gameball offers a clear layout that helps users navigate its features without feeling overwhelmed. However, some users feel that it may lack the depth and flexibility needed for more complex loyalty strategies, which could limit its effectiveness for certain businesses.
- Users say that Smile.io's onboarding process is particularly straightforward, allowing businesses to quickly implement their loyalty programs. This ease of setup is a significant advantage for small businesses looking to enhance customer loyalty without a steep learning curve.
- Reviewers mention that while Gameball has a collaborative support team that is responsive to customer needs, Smile.io stands out with its high-quality support ratings. Users have highlighted Smile.io's exceptional support, which contributes to a smoother experience when troubleshooting or seeking guidance.
- G2 reviewers highlight that Smile.io has a much larger volume of recent reviews, indicating a more active user base and ongoing satisfaction. This contrasts with Gameball, which has not received any recent reviews, raising questions about its current user engagement and product evolution.
- Users report that Smile.io's loyalty features, such as point earning and redemption, are highly effective in driving customer engagement. In contrast, while Gameball offers gamification features, some users feel that these do not match the overall effectiveness of Smile.io's loyalty engine, which has proven to significantly influence sales growth.
Pricing
Entry-Level Pricing
Gameball
Enterprise
$1,999.00
Per Month
For businesses with more than 30K MAC and needs advanced features and support
- Enterprise Support and Consultation
- Advanced Cashback Points
- Full Redemption Control
Smile.io
Free
Free
Up to 200 monthly orders
- Points, rewards & referrals
- 15+ ways to earn & redeem
- Discounts & free shipping rewards
Free Trial
Gameball
Free Trial is available
Smile.io
No trial information availableRatings
Meets Requirements
8.1
15
8.7
386
Ease of Use
8.5
16
9.1
391
Ease of Setup
7.8
9
9.2
374
Ease of Admin
Not enough data
9.2
272
Quality of Support
10.0
15
9.5
364
Has the product been a good partner in doing business?
9.3
7
9.3
266
Product Direction (% positive)
10.0
15
9.1
381
Features by Category
Visitor Behavior
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Multichannel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Gamification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Gamification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Loyalty Experience
8.8
12
9.0
354
8.8
12
8.9
353
8.1
12
8.4
345
7.4
12
8.0
342
8.3
12
6.9
336
8.5
10
6.7
330
Loyalty Platform
8.0
11
7.9
340
7.9
11
8.1
337
7.1
11
8.1
336
8.6
11
7.6
327
8.6
12
8.4
336
Agentic AI - Loyalty Management
Not enough data
7.1
121
Not enough data
8.0
122
Not enough data
7.1
120
Not enough data
7.1
122
Agentic AI - Customer Advocacy
Not enough data
6.9
13
Not enough data
6.7
13
Not enough data
6.0
14
Agentic AI - E-Commerce Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Gameball and Smile.io are categorized as Loyalty Management
Reviews
Reviewers' Company Size
Gameball
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smile.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
25.0%
Food & Beverages
25.0%
Health, Wellness and Fitness
18.8%
Pharmaceuticals
6.3%
Legal Services
6.3%
Other
18.8%
Retail
35.1%
Apparel & Fashion
12.2%
Consumer Goods
8.7%
Cosmetics
7.9%
Food & Beverages
7.6%
Other
28.5%
Discussions
Gameball has no discussions with answers
Is smile IO for free?
1 Comment
Official Response from Smile.io
Smile.io offers a free plan for up to 200 monthly orders. With this free plan, commerce brands can launch a points program, a referral program with basic...Read more
What is JS smile io?
1 Comment
Official Response from Smile.io
You view a breakdown of what you can do with the JavaScript SDK disabled vs enabled on Smile.io here at our help articles:...Read more
How does smile app work?
1 Comment
Official Response from Smile.io
The Smile.io app works across commerce platforms Shopify, Shopify Plus, and BigCommerce by heading into their app store's and installing Smile into your...Read more
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