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At a Glance
Market Segments
Small-Business (74.7% of reviews)
Small-Business (61.9% of reviews)
Entry-Level Pricing
$89.00 6 Users Per Month
No pricing available
Gallabox
Star Rating
(168)4.6 out of 5
Market Segments
Small-Business (74.7% of reviews)
Pros & Cons
Entry-Level Pricing
$89.00 6 Users Per Month
Browse all 3 pricing plansWhatsApp API
Star Rating
(22)4.5 out of 5
Market Segments
Small-Business (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WhatsApp APISummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Gallabox excels in its live chat functionality, scoring 9.0, which reviewers mention provides a seamless experience for customer interactions, while WhatsApp API's live chat score is slightly lower at 8.6.
- Reviewers mention that Gallabox's ease of setup is rated at 8.7, making it user-friendly for small businesses, whereas WhatsApp API's ease of setup is rated lower at 7.9, indicating potential challenges for new users.
- G2 users highlight Gallabox's superior quality of support with a score of 8.9, contrasting with WhatsApp API's lower score of 7.8, suggesting that Gallabox may offer more responsive and helpful customer service.
- Users on G2 report that Gallabox's AI capabilities, particularly in AI text generation, score 8.7, which reviewers say enhances automated communication, while WhatsApp API's AI text generation is rated lower at 7.9, indicating less robust features in this area.
- Reviewers mention that Gallabox's customization interface is rated at 8.6, allowing for tailored user experiences, while WhatsApp API's customization score is lower at 7.3, suggesting limitations in personalizing the platform.
- Users say that Gallabox's analytics features, with a score of 8.1, provide valuable insights for businesses, while WhatsApp API's analytics score is lower at 8.0, indicating a slight edge for Gallabox in data-driven decision-making.
Pricing
Entry-Level Pricing
Gallabox
Growth
$89.00
6 Users Per Month
Billed Annually
- Chatbot builder with basic connectors
- Messaging and chatbot analytics
- Broadcast to segmented contacts
WhatsApp API
No pricing availableFree Trial
Gallabox
Free Trial is available
WhatsApp API
No trial information availableRatings
Meets Requirements
8.8
128
8.2
17
Ease of Use
9.0
127
8.6
17
Ease of Setup
8.8
107
7.8
10
Ease of Admin
9.0
99
9.0
8
Quality of Support
9.0
125
7.9
14
Has the product been a good partner in doing business?
9.1
97
8.8
8
Product Direction (% positive)
9.3
121
9.3
17
Features by Category
Messenger
8.7
39
Not enough data
7.7
41
Not enough data
9.0
42
Not enough data
8.6
49
Not enough data
Channels
8.1
36
Not enough data
8.8
42
Not enough data
Feature Not Available
Not enough data
8.0
33
Not enough data
Feature Not Available
Not enough data
Customers
8.4
49
Not enough data
8.6
46
Not enough data
8.0
46
Not enough data
8.2
43
Not enough data
7.9
47
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Design
8.6
27
Not enough data
8.3
24
Not enough data
8.6
28
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
9
Not enough data
8.0
9
Not enough data
Functionality
8.3
13
Not enough data
8.1
13
Not enough data
8.2
13
Not enough data
Support
7.8
15
Not enough data
Feature Not Available
Not enough data
9.2
12
Not enough data
Responses
8.7
50
Not enough data
8.5
51
Not enough data
8.5
45
Not enough data
8.5
51
Not enough data
8.3
43
Not enough data
Platform
8.5
48
Not enough data
8.6
45
Not enough data
8.4
43
Not enough data
8.1
45
Not enough data
8.1
35
Not enough data
8.8
47
Not enough data
8.4
49
Not enough data
Generative AI
8.1
18
Not enough data
7.9
17
Not enough data
Messaging Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.7
9
Not enough data
8.5
10
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.5
21
Not enough data
8.9
23
Not enough data
8.0
18
Not enough data
8.9
17
Not enough data
8.9
11
Not enough data
Internal Use
8.7
21
Not enough data
8.7
18
Not enough data
9.5
16
Not enough data
8.9
19
Not enough data
9.0
21
Not enough data
8.6
21
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
8.1
13
Not enough data
8.6
13
Not enough data
Feature Not Available
Not enough data
8.7
13
Not enough data
9.0
14
Not enough data
Self-Service Platform
9.1
16
Not enough data
9.4
16
Not enough data
8.8
13
Not enough data
9.4
14
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
9.3
5
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
9.0
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Categories
Categories
Shared Categories
Gallabox and WhatsApp API are categorized as Customer Communications Management
Unique Categories
WhatsApp API has no unique categories
Reviews
Reviewers' Company Size
Gallabox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WhatsApp API
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.6%
Financial Services
7.4%
Apparel & Fashion
7.4%
Hospital & Health Care
6.2%
Health, Wellness and Fitness
6.2%
Other
64.2%
Computer Software
28.6%
Information Technology and Services
9.5%
Telecommunications
4.8%
Retail
4.8%
Research
4.8%
Other
47.6%
Discussions
Gallabox has no discussions with answers
WhatsApp API has no discussions with answers
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