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Compare Gallabox and Gupshup 
Featured Products
At a Glance
Market Segments
Small-Business (74.7% of reviews)
Mid-Market (43.5% of reviews)
Entry-Level Pricing
$89.00 6 Users Per Month
No pricing available
Gallabox
Star Rating
(168)4.6 out of 5
Market Segments
Small-Business (74.7% of reviews)
Pros & Cons
Entry-Level Pricing
$89.00 6 Users Per Month
Browse all 3 pricing plansGupshup
Star Rating
(63)4.4 out of 5
Market Segments
Mid-Market (43.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GupshupGallabox vs Gupshup
When assessing the two solutions, reviewers found Gallabox easier to use and administer. Reviewers also felt that Gallabox was easier to do business with overall. However, reviewers felt that the products are equally easy to set up.
- Gallabox and Gupshup both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Gallabox is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Gallabox over Gupshup.
Pricing
Entry-Level Pricing
Gallabox
Growth
$89.00
6 Users Per Month
Billed Annually
- Chatbot builder with basic connectors
- Messaging and chatbot analytics
- Broadcast to segmented contacts
Gupshup
No pricing availableFree Trial
Gallabox
Free Trial is available
Gupshup
No trial information availableRatings
Meets Requirements
8.8
128
8.8
55
Ease of Use
9.0
127
8.8
56
Ease of Setup
8.8
107
8.8
38
Ease of Admin
9.0
99
8.1
22
Quality of Support
9.0
125
8.5
55
Has the product been a good partner in doing business?
9.1
97
8.7
22
Product Direction (% positive)
9.3
121
8.7
55
Features by Category
Messenger
8.7
39
8.8
20
7.7
41
7.1
19
9.0
42
7.5
19
8.6
49
7.9
19
Channels
8.1
36
7.3
18
8.8
42
7.3
20
Feature Not Available
8.5
19
8.0
33
6.8
17
Feature Not Available
7.2
16
Customers
8.4
49
8.1
17
8.6
46
7.7
18
8.0
46
7.8
19
8.2
43
7.6
17
7.9
47
7.5
17
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Design
8.6
27
Not enough data
8.3
24
Not enough data
8.6
28
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
9
Not enough data
8.0
9
Not enough data
Functionality
8.3
13
Not enough data
8.1
13
Not enough data
8.2
13
Not enough data
Support
7.8
15
Not enough data
Feature Not Available
Not enough data
9.2
12
Not enough data
Responses
8.7
50
Not enough data
8.5
51
Not enough data
8.5
45
Not enough data
8.5
51
Not enough data
8.3
43
Not enough data
Platform
8.5
48
Not enough data
8.6
45
Not enough data
8.4
43
Not enough data
8.1
45
Not enough data
8.1
35
Not enough data
8.8
47
Not enough data
8.4
49
Not enough data
Generative AI
8.1
18
Not enough data
7.9
17
Not enough data
Conversational Platform
Not enough data
8.6
12
Not enough data
8.5
10
Not enough data
8.5
11
Not enough data
9.1
11
Support Automation
Not enough data
8.9
11
Not enough data
8.6
12
Not enough data
8.2
10
Not enough data
8.5
11
Generative AI
Not enough data
7.1
7
Not enough data
7.4
7
Messaging Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.7
9
7.0
11
8.5
10
7.4
11
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.5
21
Not enough data
8.9
23
Not enough data
8.0
18
Not enough data
8.9
17
Not enough data
8.9
11
Not enough data
Internal Use
8.7
21
Not enough data
8.7
18
Not enough data
9.5
16
Not enough data
8.9
19
Not enough data
9.0
21
Not enough data
8.6
21
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
8.1
13
Not enough data
8.6
13
Not enough data
Feature Not Available
Not enough data
8.7
13
Not enough data
9.0
14
Not enough data
Self-Service Platform
9.1
16
Not enough data
9.4
16
Not enough data
8.8
13
Not enough data
9.4
14
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
9.3
5
9.3
12
9.0
5
9.6
12
8.3
5
9.4
12
9.3
5
9.4
12
9.3
5
9.2
12
9.0
5
9.4
12
WhatsApp Business Platform - WhatsApp Marketing
9.0
5
9.1
11
9.0
5
9.5
11
8.7
5
8.5
11
9.0
5
8.6
11
Categories
Categories
Shared Categories
Gallabox and Gupshup are categorized as Conversational Marketing, Bot Platforms, and WhatsApp Marketing
Unique Categories
Gallabox is categorized as Customer Communications Management, Chatbots, Communication Platform as a Service (CPaaS), Social Customer Service, Live Chat, Customer Self-Service, and Proactive Notification
Gupshup is categorized as Conversational Support
Reviews
Reviewers' Company Size
Gallabox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gupshup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.6%
Financial Services
7.4%
Apparel & Fashion
7.4%
Hospital & Health Care
6.2%
Health, Wellness and Fitness
6.2%
Other
64.2%
Financial Services
8.1%
Computer Software
8.1%
Marketing and Advertising
6.5%
Insurance
6.5%
Automotive
6.5%
Other
64.5%
Discussions
Gallabox has no discussions with answers
Gupshup has no more discussions with answers
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