Compare Gainsight PX vs Userpilot

See this
comparison of Gainsight PX vs. Userpilot
based on data from user reviews. Gainsight PX rates 4.5/5 stars with 26 reviews. Userpilot rates 4.8/5 stars with 6 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial
Free Trial Unavailable
Gainsight PX
Free Trial
Userpilot
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
9.1
10.0
Ease of Use
Ease of Use
8.3
9.3
Ease of Setup
Ease of Setup
9.2
Not enough data available
Ease of Admin
Ease of Admin
9.3
Not enough data available
Quality of Support
Quality of Support
9.0
9.7
Ease of Doing Business With
Ease of Doing Business With
9.5
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
9.0
10.0
Meets Requirements
Gainsight PX
9.1
Userpilot
10.0
Ease of Use
Gainsight PX
8.3
Userpilot
9.3
Ease of Setup
Gainsight PX
9.2
Userpilot
Not enough data available
Ease of Admin
Gainsight PX
9.3
Userpilot
Not enough data available
Quality of Support
Gainsight PX
9.0
Userpilot
9.7
Ease of Doing Business With
Gainsight PX
9.5
Userpilot
Not enough data available
Product Direction (% positive)
Gainsight PX
9.0
Userpilot
10.0

Features

User Analysis
Survey Implementation
Gainsight PX
9.4
Userpilot
Not enough data available
Data Analysis
Gainsight PX
8.8
Userpilot
Not enough data available
User Support
User Segmentation
Gainsight PX
9.3
Userpilot
Not enough data available
Multi-Language Support
Gainsight PX
Not enough data available
Userpilot
Not enough data available
Behavior-responsive Messaging
Gainsight PX
9.1
Userpilot
Not enough data available
Walkthrough Type
Audio-visual Walkthroughs
Gainsight PX
9.0
Userpilot
Not enough data available
Text Bubble Walkthroughs
Gainsight PX
9.6
Userpilot
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
53.8%
83.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
34.6%
16.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
11.5%
0%
Gainsight PX
Small-Business
53.8%
Mid-Market
34.6%
Enterprise
11.5%
Userpilot
Small-Business
83.3%
Mid-Market
16.7%
Enterprise
0%

Reviewers' Industry

 
Computer Software
34.6%
Computer Software
50.0%
 
Information Technology and Services
19.2%
Photography
16.7%
 
Internet
7.7%
Information Technology and Services
16.7%
 
E-Learning
7.7%
Health, Wellness and Fitness
16.7%
 
Construction
7.7%
 
Other
23.1%
Other
0.0%
Gainsight PX
Computer Software
34.6%
Information Technology and Services
19.2%
Internet
7.7%
E-Learning
7.7%
Construction
7.7%
Other
23.1%
Userpilot
Computer Software
50.0%
Photography
16.7%
Information Technology and Services
16.7%
Health, Wellness and Fitness
16.7%
Other
0.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Administrator in Computer Software

Creating engagements whether in-app or email are useful for conveying important info to users; once I learned the system and have templates set up, the analytics + engagement capabilities are indispensable to our product team's operations. Feature...

Neeraj H.
User

Geared towards non-technical folks, Userpilot has enabled our product and customer success teams to build the on-boarding sequences within our SaaS app. It has helped increase user adoption by triggering the right in-app experience for the right segment,...

Most Helpful Critical Review
Most Helpful Critical Review
User

I don't really have any cons to add about the software myself but I hear it was expensive. I suppose a complaint that did not directly affect was the high price of software. Again though no real complaints from me personally.

 
Gainsight PX
Most Helpful Favorable Review
Administrator in Computer Software

Creating engagements whether in-app or email are useful for conveying important info to users; once I learned the system and have templates set up, the analytics + engagement capabilities are indispensable to our product team's operations. Feature...

Most Helpful Critical Review
User

I don't really have any cons to add about the software myself but I hear it was expensive. I suppose a complaint that did not directly affect was the high price of software. Again though no real complaints from me personally.

Userpilot
Most Helpful Favorable Review
Neeraj H.
User

Geared towards non-technical folks, Userpilot has enabled our product and customer success teams to build the on-boarding sequences within our SaaS app. It has helped increase user adoption by triggering the right in-app experience for the right segment,...

Screenshots

 
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6 of 6
No screenshots provided
Userpilot
No screenshots provided

Videos

 
No videos provided
Gainsight PX
Userpilot
No videos provided

Downloads

Userpilot
No downloads provided
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