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Compare Gainsight Product Experience and UserVoice 
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At a Glance
Market Segments
Mid-Market (61.9% of reviews)
Mid-Market (62.7% of reviews)
Entry-Level Pricing
No pricing available
Starting at $10,788.00 200 Unique End Users Per Year
Gainsight Product Experience
Star Rating
(240)4.4 out of 5
Market Segments
Mid-Market (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Gainsight Product ExperienceUserVoice
Star Rating
(244)4.5 out of 5
Market Segments
Mid-Market (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $10,788.00 200 Unique End Users Per Year
Browse all 4 pricing plansGainsight Product Experience vs UserVoice
When assessing the two solutions, reviewers found UserVoice easier to use, set up, and administer. Reviewers also preferred doing business with UserVoice overall.
- Reviewers felt that UserVoice meets the needs of their business better than Gainsight Product Experience.
- When comparing quality of ongoing product support, reviewers felt that UserVoice is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Gainsight Product Experience over UserVoice.
Pricing
Entry-Level Pricing
Gainsight Product Experience
No pricing availableUserVoice
Growth
Starting at $10,788.00
200 Unique End Users Per Year
Capture feedback directly from your customers, and organize that feedback to run faster, more efficient research. Keep your feedback program from becoming a “black hole” with questions and status updates.
- Capture feedback directly from your end users.
- Provide updates to internal team on feedback
- Analyze your feedback performance with built-in reports and metrics.
Free Trial
Gainsight Product Experience
Free Trial is available
UserVoice
No trial information availableRatings
Meets Requirements
8.5
192
8.9
180
Ease of Use
7.7
194
8.8
182
Ease of Setup
7.3
96
8.5
82
Ease of Admin
8.0
96
8.6
93
Quality of Support
8.8
173
9.1
140
Has the product been a good partner in doing business?
8.9
93
9.1
88
Product Direction (% positive)
8.6
184
8.1
179
Features by Category
User Response Methods
8.9
32
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
27
Not enough data
Participant Selection
8.5
34
Not enough data
Feature Not Available
Not enough data
7.7
22
Not enough data
6.7
19
Not enough data
Insights
8.2
35
Not enough data
7.6
30
Not enough data
7.7
27
Not enough data
Generative AI
6.7
9
Not enough data
User Analysis
8.8
78
Not enough data
8.2
88
Not enough data
User Support
8.2
82
Not enough data
8.1
45
Not enough data
8.3
61
Not enough data
Walkthrough Type
8.3
54
Not enough data
8.5
72
Not enough data
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Product Analytics
7.9
114
Not enough data
8.4
118
Not enough data
7.8
103
Not enough data
7.4
100
Not enough data
7.2
81
Not enough data
7.4
94
Not enough data
7.2
72
10.0
7
7.2
87
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Management
Not enough data
9.4
6
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
Feature Not Available
Not enough data
9.7
5
Feedback
Not enough data
9.5
29
Not enough data
9.5
39
Idea Sources
Not enough data
9.5
37
Not enough data
9.3
37
Idea Collection
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
21
Not enough data
9.3
34
Not enough data
Feature Not Available
Integrations
Not enough data
Feature Not Available
Not enough data
8.7
21
Agentic AI - Idea Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
8.9
25
Not enough data
8.6
20
Not enough data
8.6
21
Feedback Analysis
Not enough data
8.1
14
Not enough data
7.8
13
Not enough data
7.7
13
Feedback Sources
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.5
13
Not enough data
8.4
18
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
8.3
47
|
Verified
Not enough data
7.7
30
|
Verified
Not enough data
9.0
61
|
Verified
Not enough data
8.6
49
Process Management
Not enough data
8.5
61
|
Verified
Not enough data
8.6
16
Not enough data
8.2
58
|
Verified
Not enough data
8.4
45
System Management
Not enough data
8.9
54
|
Verified
Not enough data
8.8
38
Agentic AI - Decision-Making
Not enough data
Not enough data
Communication
Feature Not Available
7.6
40
Feature Not Available
Feature Not Available
Feature Not Available
8.9
74
Planning
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
7.5
31
Feature Not Available
7.6
29
Feature Not Available
Feature Not Available
Workflow Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
7.5
27
Categories
Categories
Shared Categories
Gainsight Product Experience and UserVoice are categorized as Product Analytics and Product Management
Unique Categories
Gainsight Product Experience is categorized as Digital Adoption Platform and User Research
UserVoice is categorized as Feedback Analytics, User Research Repositories, Decision-Making, Repository Management, Idea Management, and Enterprise Feedback Management
Reviews
Reviewers' Company Size
Gainsight Product Experience
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserVoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
38.1%
Information Technology and Services
14.0%
Hospital & Health Care
4.2%
Education Management
3.8%
Marketing and Advertising
3.0%
Other
36.9%
Computer Software
42.5%
Information Technology and Services
19.7%
Financial Services
3.4%
Hospitality
2.6%
Telecommunications
2.1%
Other
29.6%
Discussions
What is Gainsight PX?
1 Comment
GH
Gainsight PX is a product intelligence and communication tool that helps you track usage trends, user engagement, user retention, provides onboarding...Read more
What is Gainsight software?
1 Comment
EN
GainSight PX is a tool that monitor users' usage of software in the cloud. Read more
Gainsight Product Experience has no more discussions with answers
UserVoice has no discussions with answers
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