Compare Gainsight Product Experience and Userpilot 
Featured Products
At a Glance
Market Segments
Mid-Market (61.9% of reviews)
Mid-Market (56.6% of reviews)
Entry-Level Pricing
No pricing available
Starting at $249.00
Gainsight Product Experience
Star Rating
(241)4.4 out of 5
Market Segments
Mid-Market (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Gainsight Product ExperienceUserpilot
Star Rating
(973)4.6 out of 5
Market Segments
Mid-Market (56.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $249.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Userpilot excels in automating onboarding processes, with users appreciating its self-serve onboarding flows that effectively guide users through essential steps. This feature addresses the common issue of users missing important product features, which is a significant advantage over Gainsight Product Experience.
- Users say that Gainsight Product Experience offers a user-friendly interface, with many finding it easy to navigate and intuitive. Reviewers highlight the ability to quickly pull user listings and analyze their activities, which is beneficial for understanding customer behavior and enhancing engagement.
- According to verified reviews, Userpilot stands out for its flexibility in updating and optimizing onboarding flows. Users appreciate the ease of making adjustments to steps and messaging, allowing for rapid iteration without needing engineering support, which can be a limitation for Gainsight Product Experience.
- Reviewers mention that Gainsight Product Experience provides excellent support throughout the customer journey, with users noting its effectiveness in collecting usage data and generating insightful reports. This ongoing support is crucial for businesses looking to proactively guide users toward valuable features.
- G2 reviewers highlight that Userpilot's ability to test different onboarding flows and messaging strategies is a game-changer. Users can launch and iterate quickly, which enhances their ability to adapt to evolving product features, a capability that Gainsight Product Experience does not match as effectively.
- Users report that while Gainsight Product Experience has strong analytics capabilities, Userpilot's focus on user-level analytics and segmentation provides a more comprehensive understanding of user behavior. This is particularly important for businesses aiming to tailor their product experiences to meet specific user needs.
Pricing
Entry-Level Pricing
Gainsight Product Experience
No pricing availableUserpilot
Starter
Starting at $249.00
Perfect for small teams just starting their product growth journey. Includes up to 2,000 MAUs, billed monthly or yearly.
- Interactive Walkthroughs and Product Tours
- Spotlights, Banners, Checklists
- User Segmentation
Free Trial
Gainsight Product Experience
Free Trial is available
Userpilot
Free Trial is available
Ratings
Meets Requirements
8.5
192
8.8
772
Ease of Use
7.7
194
8.6
829
Ease of Setup
7.3
96
8.6
623
Ease of Admin
8.0
96
8.7
352
Quality of Support
8.8
173
9.5
697
Has the product been a good partner in doing business?
8.9
93
9.3
348
Product Direction (% positive)
8.6
184
9.4
786
Features by Category
User Response Methods
8.9
32
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
27
Not enough data
Participant Selection
8.5
34
Not enough data
Feature Not Available
Not enough data
7.7
22
Not enough data
6.7
19
Not enough data
Insights
8.2
35
Not enough data
7.6
30
Not enough data
7.7
27
Not enough data
Generative AI
6.7
9
Not enough data
User Behavior
Not enough data
8.6
41
Not enough data
7.6
38
Not enough data
6.8
37
A/B Testing
Not enough data
6.5
33
Not enough data
6.4
31
Not enough data
8.4
37
Not enough data
7.0
30
Visitor Information
Not enough data
8.9
37
Not enough data
8.3
35
Agentic AI - Session Replay
Not enough data
5.2
7
User Analysis
8.8
78
8.9
552
8.2
88
8.1
563
User Support
8.2
82
8.7
581
8.1
45
7.7
477
8.3
61
8.4
507
Walkthrough Type
8.3
54
8.2
498
8.5
72
8.9
547
Platform Basics - Digital Adoption Platform
Not enough data
8.5
103
Not enough data
9.0
117
Analytics - Digital Adoption Platform
Not enough data
8.7
116
Functions - Digital Adoption Platform
Not enough data
8.8
101
Not enough data
9.1
118
Agentic AI - Digital Adoption Platform
Not enough data
7.8
49
Product Analytics
7.9
114
8.6
274
8.4
118
8.6
280
7.8
103
8.6
278
7.4
100
8.2
267
7.2
81
7.7
252
7.4
94
7.8
245
7.2
72
7.5
242
7.2
87
7.4
248
Agentic AI - Product Analytics
Not enough data
6.5
37
Not enough data
6.7
36
Not enough data
7.1
37
Not enough data
6.9
37
Behavioral Analytics - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Infrastructure - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI driven optimization - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
8.5
226
Not enough data
8.6
221
Not enough data
8.2
219
Not enough data
7.6
213
Survey Customization
Not enough data
8.2
214
Not enough data
8.5
224
Not enough data
8.0
214
Not enough data
7.6
200
Survey Insights
Not enough data
8.2
212
Not enough data
7.2
193
Not enough data
8.1
211
Not enough data
8.3
205
Agentic AI - Survey
Not enough data
7.0
22
Not enough data
6.7
21
Not enough data
7.1
21
Communication
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Planning
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Workflow Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Gainsight Product Experience and Userpilot are categorized as Product Analytics and Digital Adoption Platform
Unique Categories
Gainsight Product Experience is categorized as Product Management and User Research
Userpilot is categorized as Survey and Session Replay
Reviews
Reviewers' Company Size
Gainsight Product Experience
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userpilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
38.1%
Information Technology and Services
14.0%
Hospital & Health Care
4.2%
Education Management
3.8%
Marketing and Advertising
3.0%
Other
36.9%
Computer Software
37.2%
Information Technology and Services
15.6%
Financial Services
5.7%
Internet
4.3%
Marketing and Advertising
3.2%
Other
34.0%
Discussions
What is Gainsight PX?
1 Comment
GH
Gainsight PX is a product intelligence and communication tool that helps you track usage trends, user engagement, user retention, provides onboarding...Read more
What is Gainsight software?
1 Comment
EN
GainSight PX is a tool that monitor users' usage of software in the cloud. Read more
Gainsight Product Experience has no more discussions with answers
Userpilot has no discussions with answers
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