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Compare Gainsight Product Experience and Userlane

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At a Glance
Gainsight Product Experience
Gainsight Product Experience
Star Rating
(240)4.4 out of 5
Market Segments
Mid-Market (61.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Gainsight Product Experience
Userlane
Userlane
Star Rating
(81)4.7 out of 5
Market Segments
Enterprise (40.0% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us Per Year
Learn more about Userlane

Gainsight Product Experience vs Userlane

When assessing the two solutions, reviewers found Userlane easier to use, set up, and administer. Reviewers also preferred doing business with Userlane overall.

  • Reviewers felt that Userlane meets the needs of their business better than Gainsight Product Experience.
  • When comparing quality of ongoing product support, reviewers felt that Userlane is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Userlane over Gainsight Product Experience.
Pricing
Entry-Level Pricing
Gainsight Product Experience
No pricing available
Userlane
What’s included
Contact Us
Per Year
Learn more about Userlane
Free Trial
Gainsight Product Experience
Free Trial is available
Userlane
Free Trial is available
Ratings
Meets Requirements
8.5
192
8.8
64
Ease of Use
7.7
194
8.9
67
Ease of Setup
7.3
96
8.6
61
Ease of Admin
8.0
96
8.6
62
Quality of Support
8.8
173
9.8
63
Has the product been a good partner in doing business?
8.9
93
9.6
63
Product Direction (% positive)
8.6
184
9.8
60
Features by Category
7.6
39
Not enough data
User Response Methods
8.9
32
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
27
Not enough data
Participant Selection
8.5
34
Not enough data
Feature Not Available
Not enough data
7.7
22
Not enough data
6.7
19
Not enough data
Insights
8.2
35
Not enough data
7.6
30
Not enough data
7.7
27
Not enough data
Generative AI
6.7
9
Not enough data
Digital Adoption PlatformHide 13 FeaturesShow 13 Features
8.3
93
8.8
31
User Analysis
8.8
78
8.5
12
8.2
88
8.2
24
User Support
8.2
82
9.2
28
8.1
45
8.9
19
8.3
61
8.6
18
Walkthrough Type
8.3
54
Feature Not Available
8.5
72
9.2
26
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
7.6
126
Not enough data
Product Analytics
7.9
114
Not enough data
8.4
118
Not enough data
7.8
103
Not enough data
7.4
100
Not enough data
7.2
81
Not enough data
7.4
94
Not enough data
7.2
72
Not enough data
7.2
87
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.1
28
Onboarding Setup
Not enough data
8.8
23
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Project Tracking
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
22
Not enough data
Feature Not Available
Not enough data
8.8
23
Customer Engagement
Not enough data
Feature Not Available
Not enough data
9.6
20
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
26
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
9.0
21
Not enough data
8.5
18
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Self-Service Platform
Not enough data
8.7
21
Not enough data
8.7
20
Not enough data
Feature Not Available
Not enough data
8.1
16
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Planning
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Workflow Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Gainsight Product Experience
Gainsight Product Experience
Userlane
Userlane
Gainsight Product Experience and Userlane are categorized as Digital Adoption Platform
Unique Categories
Gainsight Product Experience
Gainsight Product Experience is categorized as Product Analytics, Product Management, and User Research
Userlane
Userlane is categorized as Customer Self-Service and Client Onboarding
Reviews
Reviewers' Company Size
Gainsight Product Experience
Gainsight Product Experience
Small-Business(50 or fewer emp.)
20.3%
Mid-Market(51-1000 emp.)
61.9%
Enterprise(> 1000 emp.)
17.8%
Userlane
Userlane
Small-Business(50 or fewer emp.)
21.3%
Mid-Market(51-1000 emp.)
38.8%
Enterprise(> 1000 emp.)
40.0%
Reviewers' Industry
Gainsight Product Experience
Gainsight Product Experience
Computer Software
38.1%
Information Technology and Services
14.0%
Hospital & Health Care
4.2%
Education Management
3.8%
Marketing and Advertising
3.0%
Other
36.9%
Userlane
Userlane
Computer Software
23.8%
Automotive
12.5%
Information Technology and Services
5.0%
Accounting
5.0%
Insurance
3.8%
Other
50.0%
Alternatives
Gainsight Product Experience
Gainsight Product Experience Alternatives
Pendo
Pendo
Add Pendo
Amplitude Analytics
Amplitude
Add Amplitude Analytics
Mixpanel
Mixpanel
Add Mixpanel
Whatfix
Whatfix
Add Whatfix
Userlane
Userlane Alternatives
WalkMe
WalkMe
Add WalkMe
Whatfix
Whatfix
Add Whatfix
Pendo
Pendo
Add Pendo
Appcues
Appcues
Add Appcues
Discussions
Gainsight Product Experience
Gainsight Product Experience Discussions
What is Gainsight PX?
1 Comment
Graden H.
GH
Gainsight PX is a product intelligence and communication tool that helps you track usage trends, user engagement, user retention, provides onboarding...Read more
What is Gainsight software?
1 Comment
EN
GainSight PX is a tool that monitor users' usage of software in the cloud. Read more
Monty the Mongoose crying
Gainsight Product Experience has no more discussions with answers
Userlane
Userlane Discussions
Monty the Mongoose crying
Userlane has no discussions with answers