# Gainsight Product Experience, UserGuiding vs Appcues Comparison

| | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.7 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 241 | 762 | 344 | 
| **Largest Market Segment** | Mid-Market (61.9% of reviews) | Small-Business (56.7% of reviews) | Mid-Market (58.4% of reviews) | 
| **Entry Level Price** | No pricing available | Free Trial | Free Trial | 

---
## Top Pros & Cons

### Gainsight Product Experience

Pros:
- Ease of Use (6 reviews)
- Customer Engagement (4 reviews)

Cons:
- Learning Curve (3 reviews)
- Learning Difficulty (3 reviews)

### UserGuiding

Pros:
- Ease of Use (177 reviews)
- Customer Support (95 reviews)

Cons:
- Limited Customization (41 reviews)
- Learning Curve (21 reviews)

### Appcues

Pros:
- Ease of Use (37 reviews)
- Easy Setup (16 reviews)

Cons:
- Limitations (6 reviews)
- Missing Features (6 reviews)

---
## Ratings Comparison
| Rating | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
  | **Meets Requirements** | 8.5 (192 reviews) | 8.9 (668 reviews) | 8.6 (288 reviews) | 
  | **Ease of Use** | 7.7 (194 reviews) | 9.1 (688 reviews) | 8.6 (290 reviews) | 
  | **Ease of Setup** | 7.3 (97 reviews) | 8.9 (622 reviews) | 8.3 (164 reviews) | 
  | **Ease of Admin** | 8.0 (97 reviews) | 9.1 (410 reviews) | 8.7 (149 reviews) | 
  | **Quality of Support** | 8.8 (173 reviews) | 9.5 (643 reviews) | 9.1 (273 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (94 reviews) | 9.4 (399 reviews) | 9.2 (147 reviews) | 
  | **Product Direction (% positive)** | 8.6 (184 reviews) | 9.6 (670 reviews) | 9.0 (269 reviews) | 

---
## Pricing

### Gainsight Product Experience

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### UserGuiding

#### Entry-Level Pricing

Plan: Free Trial

Price: Free Trial

Description: 14-day free trial, no credit-card needed!

Key Features:
- All Professional Plan Features are included in the Free Trial

[Browse all 4 editions](https://www.g2.com/products/userguiding/pricing)

#### Free Trial

Yes

### Appcues

#### Entry-Level Pricing

Plan: Start Free

Price: Free Trial

Description: Full-featured, 14-day free trial of Appcues. No credit card required. 

Key Features:
- Boost activation with tailored onboarding
- Improve conversion by reducing time to value
- Create stickiness with feature adoption

[Learn more about Appcues](https://www.g2.com/products/appcues/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### User Research

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Product Experience** | 7.6/10 | 39 |
| **UserGuiding** | N/A | N/A |
| **Appcues** | N/A | N/A |

#### User Response Methods

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Survey** | 8.9 (32 reviews) | Not enough data | Not enough data | 
| **Video Snippets** | Feature Not Available | Not enough data | Not enough data | 
| **Video Interview** | Feature Not Available | Not enough data | Not enough data | 
| **Photo Submission** | Feature Not Available | Not enough data | Not enough data | 
| **Text/Notes** | 7.9 (27 reviews) | Not enough data | Not enough data | 

#### Participant Selection

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **In-App** | 8.5 (34 reviews) | Not enough data | Not enough data | 
| **In-Store** | Feature Not Available | Not enough data | Not enough data | 
| **On-Site** | 7.7 (22 reviews) | Not enough data | Not enough data | 
| **Recruitment Pool** | 6.7 (19 reviews) | Not enough data | Not enough data | 

#### Insights

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Analytics** | 8.2 (35 reviews) | Not enough data | Not enough data | 
| **Collaboration** | 7.6 (30 reviews) | Not enough data | Not enough data | 
| **Sorting** | 7.7 (27 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **AI Text Summarization** | 6.7 (9 reviews) | Not enough data | Not enough data | 

### Digital Adoption Platform

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Product Experience** | 8.3/10 | 93 |
| **UserGuiding** | 8.5/10 | 444 |
| **Appcues** | 8.3/10 | 195 |

#### User Analysis

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Survey Implementation** | 8.8 (78 reviews) | 9.0 (400 reviews) | 8.5 (153 reviews) | 
| **Data Analysis** | 8.2 (88 reviews) | 8.5 (405 reviews) | 7.5 (177 reviews) | 

#### User Support

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **User Segmentation** | 8.2 (82 reviews) | 8.7 (406 reviews) | 8.5 (180 reviews) | 
| **Multi-Language Support** | 8.1 (45 reviews) | 8.4 (367 reviews) | 7.0 (102 reviews) | 
| **Behavior-responsive Messaging** | 8.3 (61 reviews) | 8.4 (383 reviews) | 8.1 (147 reviews) | 

#### Walkthrough Type

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Audio-visual Walkthroughs** | 8.3 (54 reviews) | 8.6 (383 reviews) | 8.1 (119 reviews) | 
| **Text Bubble Walkthroughs** | 8.5 (72 reviews) | 9.1 (411 reviews) | 8.9 (178 reviews) | 

#### Platform Basics - Digital Adoption Platform

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Integration** | Not enough data | 8.5 (99 reviews) | 8.9 (9 reviews) | 
| **Communications** | Not enough data | 8.8 (107 reviews) | 9.5 (10 reviews) | 

#### Analytics - Digital Adoption Platform

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Analytics** | Not enough data | 8.1 (99 reviews) | 7.7 (8 reviews) | 

#### Functions - Digital Adoption Platform

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Customer self-service** | Not enough data | 8.6 (100 reviews) | 8.1 (8 reviews) | 
| **In-app guidance** | Not enough data | 8.6 (106 reviews) | 8.7 (9 reviews) | 

#### Agentic AI - Digital Adoption Platform

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | 7.4 (85 reviews) | Not enough data | 

### Push Notification

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Product Experience** | N/A | N/A |
| **UserGuiding** | N/A | N/A |
| **Appcues** | N/A | N/A |

#### Campaigns

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Customize** | Not enough data | Not enough data | 8.9 (21 reviews) | 
| **Scheduling** | Not enough data | Not enough data | 7.9 (18 reviews) | 
| **Retarget** | Not enough data | Not enough data | 8.4 (16 reviews) | 
| **Segmentation** | Not enough data | Not enough data | 9.4 (20 reviews) | 
| **Triggered Notifications** | Not enough data | Not enough data | Not enough data | 

#### Analytics

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Campaign Performance** | Not enough data | Not enough data | 8.9 (15 reviews) | 
| **Audience Insights** | Not enough data | Not enough data | Not enough data | 

#### Optimization

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **A/B Testing** | Not enough data | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | Not enough data | 
| **Rich Notifications** | Not enough data | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Push Notification

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Product Experience** | 7.6/10 | 126 |
| **UserGuiding** | N/A | N/A |
| **Appcues** | N/A | N/A |

#### Product Analytics

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Account-Level Analytics** | 7.9 (114 reviews) | Not enough data | Not enough data | 
| **User-Level Analytics** | 8.4 (118 reviews) | Not enough data | Not enough data | 
| **Segmentation** | 7.8 (103 reviews) | Not enough data | Not enough data | 
| **Funnels** | 7.4 (100 reviews) | Not enough data | Not enough data | 
| **Alerts** | 7.2 (81 reviews) | Not enough data | Not enough data | 
| **Multi-Product Analytics** | 7.4 (94 reviews) | Not enough data | Not enough data | 
| **User Scoring** | 7.2 (72 reviews) | Not enough data | Not enough data | 
| **Integrations** | 7.2 (87 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Product Analytics

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

#### Behavioral Analytics - Product Analytics

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Multi-Product Analytics** | Not enough data | Not enough data | Not enough data | 
| **User level Analytics** | Not enough data | Not enough data | Not enough data | 
| **Account level Analytics** | Not enough data | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | Not enough data | 

#### Platform Infrastructure - Product Analytics

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 

#### AI driven optimization - Product Analytics

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **User scoring** | Not enough data | Not enough data | Not enough data | 
| **Adaptive learning** | Not enough data | Not enough data | Not enough data | 
| **Automated insights** | Not enough data | Not enough data | Not enough data | 
| **Autonomous task execution** | Not enough data | Not enough data | Not enough data | 

### Personalization Engines

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Product Experience** | N/A | N/A |
| **UserGuiding** | N/A | N/A |
| **Appcues** | N/A | N/A |

#### Segmentation

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **A/B Testing** | Not enough data | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | Not enough data | 

#### Targeting

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Behavioral Targeting** | Not enough data | Not enough data | Not enough data | 
| **Contextual Targeting** | Not enough data | Not enough data | Not enough data | 

#### Triggered Content

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Geofencing** | Not enough data | Not enough data | Not enough data | 
| **Triggered Emails** | Not enough data | Not enough data | Not enough data | 
| **Triggered Messages** | Not enough data | Not enough data | Not enough data | 

#### Personalized Content

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Recommendation Engine** | Not enough data | Not enough data | Not enough data | 
| **Personalized Discounts** | Not enough data | Not enough data | Not enough data | 
| **Website Personalization** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Personalization Engines

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Product Experience** | N/A | N/A |
| **UserGuiding** | 7.8/10 | 381 |
| **Appcues** | N/A | N/A |

#### Generative AI

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | 6.8 (137 reviews) | Not enough data | 

#### Self-Service Experience

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Knowledge Base** | Not enough data | 8.9 (372 reviews) | Not enough data | 
| **Searchable Articles** | Not enough data | 8.8 (367 reviews) | Not enough data | 
| **Community Forums** | Not enough data | 7.6 (339 reviews) | Not enough data | 
| **Mobile Optimization** | Not enough data | Feature Not Available | Not enough data | 
| **Personalization** | Not enough data | 8.6 (356 reviews) | Not enough data | 

#### Self-Service Platform

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Branding** | Not enough data | 8.8 (364 reviews) | Not enough data | 
| **Automation** | Not enough data | 8.5 (207 reviews) | Not enough data | 
| **Artificial Intelligence** | Not enough data | 7.2 (189 reviews) | Not enough data | 
| **Integrations** | Not enough data | 8.4 (352 reviews) | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.1 (49 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 7.6 (48 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 7.6 (46 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 7.5 (48 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 7.2 (47 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 7.1 (47 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 7.4 (47 reviews) | Not enough data | 

### Personalization

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Product Experience** | N/A | N/A |
| **UserGuiding** | N/A | N/A |
| **Appcues** | N/A | N/A |

#### Agentic AI - Personalization

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Mobile Marketing

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Product Experience** | N/A | N/A |
| **UserGuiding** | N/A | N/A |
| **Appcues** | 6.3/10 | 6 |

#### Analysis

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Application Attribution** | Not enough data | Not enough data | 6.7 (6 reviews) | 
| **Campaign Analysis** | Not enough data | Not enough data | 6.4 (6 reviews) | 
| **Uninstall Tracking** | Not enough data | Not enough data | 5.6 (6 reviews) | 
| **Custom Dashboards** | Not enough data | Not enough data | 6.7 (6 reviews) | 

#### Campaigns

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Proximity Marketing** | Not enough data | Not enough data | 5.8 (6 reviews) | 
| **Push Notifications** | Not enough data | Not enough data | 6.9 (6 reviews) | 
| **Bulk SMS** | Not enough data | Not enough data | 4.7 (6 reviews) | 
| **Two-Way Text Messaging** | Not enough data | Not enough data | 5.0 (6 reviews) | 
| **Email Campaigns** | Not enough data | Not enough data | 5.8 (6 reviews) | 
| **Audience Segmentation** | Not enough data | Not enough data | 6.9 (6 reviews) | 

#### Engagement

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Coupons and Promotions** | Not enough data | Not enough data | 5.3 (6 reviews) | 

#### Platform

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Optimization** | Not enough data | Not enough data | 7.5 (6 reviews) | 
| **Integrations - Mobile Marketing** | Not enough data | Not enough data | 5.8 (6 reviews) | 
| **Internationalization** | Not enough data | Not enough data | Feature Not Available | 

#### Agentic AI - Mobile Marketing

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Product Management

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Product Experience** | N/A | N/A |
| **UserGuiding** | N/A | N/A |
| **Appcues** | N/A | N/A |

#### Communication

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Wiki Documentation** | Feature Not Available | Not enough data | Not enough data | 
| **Community Forum** | Feature Not Available | Not enough data | Not enough data | 
| **Customer Ideation** | Feature Not Available | Not enough data | Not enough data | 

#### Planning

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Work Capacity** | Feature Not Available | Not enough data | Not enough data | 
| **Task Ranking** | Feature Not Available | Not enough data | Not enough data | 
| **Kanban Board** | Feature Not Available | Not enough data | Not enough data | 
| **Custom Workflows** | Feature Not Available | Not enough data | Not enough data | 
| **Release Forecasting** | Feature Not Available | Not enough data | Not enough data | 

#### Workflow Management

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Time Tracking** | Feature Not Available | Not enough data | Not enough data | 
| **Progress Monitoring** | Feature Not Available | Not enough data | Not enough data | 
| **Budgeting** | Feature Not Available | Not enough data | Not enough data | 
| **Team Scorecard** | Feature Not Available | Not enough data | Not enough data | 

### Mobile App Optimization

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Product Experience** | N/A | N/A |
| **UserGuiding** | N/A | N/A |
| **Appcues** | 7.6/10 | 11 |

#### Variation Testing

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **A/B Testing** | Not enough data | Not enough data | 5.2 (10 reviews) | 
| **WYSIWYG Editor** | Not enough data | Not enough data | 7.0 (10 reviews) | 
| **Conversion Goal** | Not enough data | Not enough data | 7.6 (11 reviews) | 
| **Percentage of Traffic** | Not enough data | Not enough data | 6.8 (10 reviews) | 
| **Confidence Level** | Not enough data | Not enough data | Feature Not Available | 
| **Multivariant Testing** | Not enough data | Not enough data | 6.5 (10 reviews) | 

#### Reporting

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Segmentation** | Not enough data | Not enough data | 8.5 (11 reviews) | 
| **Reports and Dashboards** | Not enough data | Not enough data | 7.7 (11 reviews) | 

#### Personalization

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Standard Targeting** | Not enough data | Not enough data | 8.5 (11 reviews) | 
| **Custom Targeting** | Not enough data | Not enough data | 8.0 (11 reviews) | 
| **Data Segmentation** | Not enough data | Not enough data | 7.4 (11 reviews) | 

#### Administration

| Feature | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **API / Integrations** | Not enough data | Not enough data | 7.6 (11 reviews) | 
| **QA Testing** | Not enough data | Not enough data | 7.8 (10 reviews) | 
| **Performance and Reliability** | Not enough data | Not enough data | 8.5 (11 reviews) | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 9.1 (11 reviews) | 

---
## Categories
**Shared Categories (1):** [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform)

**Unique to Gainsight Product Experience (3):** [Product Analytics Software](https://www.g2.com/categories/product-analytics), [Product Management Software](https://www.g2.com/categories/product-management-software), [User Research Tools](https://www.g2.com/categories/user-research)

**Unique to UserGuiding (1):** [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service)

**Unique to Appcues (5):** [Personalization Software](https://www.g2.com/categories/personalization), [Mobile App Optimization Software](https://www.g2.com/categories/mobile-app-optimization), [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing), [Personalization Engines](https://www.g2.com/categories/personalization-engines), [Push Notification Software](https://www.g2.com/categories/push-notification)


---
## Reviewer Demographics

### By Company Size

| Segment | Gainsight Product Experience | UserGuiding | Appcues | 
|---|---|---|---|
| **Small-Business** | 20.3% | 56.7% | 33.1% | 
| **Mid-Market** | 61.9% | 37.1% | 58.4% | 
| **Enterprise** | 17.8% | 6.3% | 8.5% | 

### By Industry

#### Gainsight Product Experience

- **Computer Software:** 38.1%
- **Information Technology and Services:** 14.0%
- **Hospital & Health Care:** 4.2%
- **Education Management:** 3.8%
- **Marketing and Advertising:** 3.0%
- **Financial Services:** 2.5%
- **Telecommunications:** 2.5%
- **E-Learning:** 2.5%
- **Automotive:** 1.7%
- **Computer & Network Security:** 1.7%
- **Other:** 25.8%

#### UserGuiding

- **Computer Software:** 38.2%
- **Information Technology and Services:** 16.6%
- **Marketing and Advertising:** 4.9%
- **Accounting:** 3.8%
- **Financial Services:** 3.8%
- **Education Management:** 3.1%
- **Human Resources:** 1.5%
- **Hospital & Health Care:** 1.5%
- **Legal Services:** 1.4%
- **Construction:** 1.4%
- **Other:** 23.8%

#### Appcues

- **Computer Software:** 33.2%
- **Information Technology and Services:** 15.6%
- **Marketing and Advertising:** 8.8%
- **Financial Services:** 6.5%
- **Internet:** 4.7%
- **Education Management:** 1.8%
- **E-Learning:** 1.8%
- **Hospital & Health Care:** 1.8%
- **Computer & Network Security:** 1.5%
- **Telecommunications:** 1.5%
- **Other:** 22.9%

---
## Alternatives

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### Alternatives to Appcues

- [WalkMe](https://www.g2.com/products/walkme/reviews) — 4.5/5 stars (559 reviews)
- [Chameleon](https://www.g2.com/products/chameleon/reviews) — 4.4/5 stars (353 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3851 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1768 reviews)
- [Userpilot](https://www.g2.com/products/userpilot/reviews) — 4.6/5 stars (984 reviews)
- [Whatfix](https://www.g2.com/products/whatfix/reviews) — 4.6/5 stars (528 reviews)
- [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1587 reviews)
- [Braze](https://www.g2.com/products/braze/reviews) — 4.5/5 stars (1681 reviews)
- [Heap](https://www.g2.com/products/heap/reviews) — 4.4/5 stars (1097 reviews)
- [Optimizely Web Experimentation](https://www.g2.com/products/optimizely-web-experimentation/reviews) — 4.2/5 stars (411 reviews)

---
## Top Discussions

### Gainsight Product Experience

- Title: [What is Gainsight software?](https://www.g2.com/discussions/gainsight-px-what-is-gainsight-software) — 1 comment
  > **Top comment:** "GainSight PX is a tool that monitor users' usage of software in the cloud. "
- Title: [What is Gainsight PX?](https://www.g2.com/discussions/what-is-gainsight-px) — 1 comment
  > **Top comment:** "Gainsight PX is a product intelligence and communication tool that helps you track usage trends, user engagement, user retention, provides onboarding..."

### UserGuiding

- Title: [RTL support](https://www.g2.com/discussions/34724-rtl-support) — 2 comments, 1 upvote
  > **Top comment:** "Hi Medhat! UserGuiding supports RTL text by means of theme customization. You can read more about it here:..."
- Title: [What is UserGuiding used for?](https://www.g2.com/discussions/what-is-userguiding-used-for) — 1 comment
  > **Top comment:** "User Onboarding, Product Tours, Interactive Guides, Feature Announcements, and User Education."
- Title: [Are there adoption tools for products that change often?](https://www.g2.com/discussions/are-there-adoption-tools-for-products-that-change-often) — 1 comment, 1 upvote
  > **Top comment:** "For those who understand and can code use CSS elements to tag your location and steps instead of mouse selection this will keep the guides intact firmly."

### Appcues

- Title: [How do I use Appcues?](https://www.g2.com/discussions/how-do-i-use-appcues) — 3 comments
  > **Top comment:** "To build user flows & test pop up flows in your app or sites"
- Title: [What does Appcues do?](https://www.g2.com/discussions/what-does-appcues-do) — 3 comments
  > **Top comment:** "Allows teams to create modals, tooltips, and surveys without engineering help. Basically you. can create animated pop-ups/slide outs without needing to use..."
- Title: [What is the best way to track progress of individual users through the adoption process so that we can create follow up tasks?](https://www.g2.com/discussions/35801-what-is-the-best-way-to-track-progress-of-individual-users-through-the-adoption-process-so-that-we-can-create-follow-up-tasks) — 1 comment *(includes official response)*
  > **Top comment:** "Hey Kushal! The best way to do this is to click and track an event using the Appcues Builder and then create a Goal and assign it to your flow. "

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gainsight-product-experience-vs-userguiding-vs-appcues)