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Compare Gainsight Product Experience and ProductPlan 
Featured Products
At a Glance
Market Segments
Mid-Market (61.9% of reviews)
Mid-Market (43.9% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Gainsight Product Experience
Star Rating
(240)4.4 out of 5
Market Segments
Mid-Market (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Gainsight Product ExperienceProductPlan
Star Rating
(219)4.3 out of 5
Market Segments
Mid-Market (43.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ProductPlan excels in user experience, with many praising its clean and intuitive UI. Users appreciate how easy it is to navigate and find features, which enhances their overall productivity.
- According to verified reviews, ProductPlan has a significant edge in implementation speed, with users highlighting its quick onboarding process that allows teams to start using the tool effectively right away.
- Users say that Gainsight Product Experience offers strong reporting capabilities, allowing them to easily track user behavior and generate insightful reports. This feature is particularly valued for its great filter options that help in pinpointing specific user activities.
- Reviewers mention that while Gainsight Product Experience is generally easy to use, it faces challenges in setup and administration compared to ProductPlan, which is noted for its high ease of setup and admin scores.
- G2 reviewers highlight that ProductPlan's support quality is a standout feature, with users noting the responsive and helpful customer service that contributes to a positive experience throughout their usage of the product.
- According to recent user feedback, both products are well-regarded for meeting user requirements, but ProductPlan slightly edges out with a higher satisfaction level, as users feel it aligns better with their workflow needs and project management goals.
Pricing
Entry-Level Pricing
Gainsight Product Experience
No pricing availableProductPlan
Professional
Contact Us
- Unlimited roadmaps
- Unlimited viewers
- Custom roadmap views and filters
Free Trial
Gainsight Product Experience
Free Trial is available
ProductPlan
Free Trial is available
Ratings
Meets Requirements
8.5
192
8.6
162
Ease of Use
7.7
194
9.0
165
Ease of Setup
7.3
96
9.1
76
Ease of Admin
8.0
96
9.0
54
Quality of Support
8.8
173
9.2
146
Has the product been a good partner in doing business?
8.9
93
9.1
52
Product Direction (% positive)
8.6
184
9.2
152
Features by Category
User Response Methods
8.9
32
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
27
Not enough data
Participant Selection
8.5
34
Not enough data
Feature Not Available
Not enough data
7.7
22
Not enough data
6.7
19
Not enough data
Insights
8.2
35
Not enough data
7.6
30
Not enough data
7.7
27
Not enough data
Generative AI
6.7
9
Not enough data
Analytics
Not enough data
6.8
72
Execution
Not enough data
8.2
84
Not enough data
8.2
84
Not enough data
7.1
77
Roadmapping
Not enough data
9.2
88
Not enough data
9.0
87
User Analysis
8.8
78
Not enough data
8.2
88
Not enough data
User Support
8.2
82
Not enough data
8.1
45
Not enough data
8.3
61
Not enough data
Walkthrough Type
8.3
54
Not enough data
8.5
72
Not enough data
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Product Analytics
7.9
114
Not enough data
8.4
118
Not enough data
7.8
103
Not enough data
7.4
100
Not enough data
7.2
81
Not enough data
7.4
94
Not enough data
7.2
72
Not enough data
7.2
87
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Feature Not Available
7.6
94
Feature Not Available
Feature Not Available
Feature Not Available
6.3
33
Planning
Feature Not Available
7.4
104
Feature Not Available
8.1
105
Feature Not Available
7.7
97
Feature Not Available
7.6
95
Feature Not Available
7.7
103
Workflow Management
Feature Not Available
Feature Not Available
Feature Not Available
8.5
114
Feature Not Available
6.7
92
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
Gainsight Product Experience and ProductPlan are categorized as Product Management
Unique Categories
Gainsight Product Experience is categorized as Product Analytics, Digital Adoption Platform, and User Research
ProductPlan is categorized as Strategy and Innovation Roadmapping Tools
Reviews
Reviewers' Company Size
Gainsight Product Experience
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ProductPlan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
38.1%
Information Technology and Services
14.0%
Hospital & Health Care
4.2%
Education Management
3.8%
Marketing and Advertising
3.0%
Other
36.9%
Computer Software
18.9%
Information Technology and Services
12.2%
Financial Services
6.1%
Hospital & Health Care
4.6%
Oil & Energy
3.1%
Other
55.1%
Discussions
What is Gainsight PX?
1 Comment
GH
Gainsight PX is a product intelligence and communication tool that helps you track usage trends, user engagement, user retention, provides onboarding...Read more
What is Gainsight software?
1 Comment
EN
GainSight PX is a tool that monitor users' usage of software in the cloud. Read more
Gainsight Product Experience has no more discussions with answers
How do I assign tag colors across several different roadmaps?
2 Comments
Official Response from ProductPlan
Hi Jen! That can be accomplished using our Shared Legends feature, accessible on our Professional and Enterprise plans. This allows your team to lock in a...Read more
What is ProductPlan?
2 Comments
MG
Roadmap creation software - allows you to build roadmaps to show product development, and links in with ADO, Jira etcRead more
How do I change the name of each List in "list view"? Currently I get Q1 - Q2 or whichever time measurement I select.
1 Comment
Official Response from ProductPlan
Hi Matthew! If you created a roadmap in Timeline view originally, then the titles of each column will be tied to the time measurement which you selected...Read more
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