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Compare Gainsight Product Experience and Productboard 
Featured Products
At a Glance
Market Segments
Mid-Market (61.9% of reviews)
Mid-Market (49.0% of reviews)
Entry-Level Pricing
No pricing available
$19.00 1 Maker Per Month
Gainsight Product Experience
Star Rating
(240)4.4 out of 5
Market Segments
Mid-Market (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Gainsight Product ExperienceProductboard
Star Rating
(253)4.3 out of 5
Market Segments
Mid-Market (49.0% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 1 Maker Per Month
Browse all 4 pricing plansGainsight Product Experience vs Productboard
When assessing the two solutions, reviewers found Productboard easier to use, set up, and administer. However, reviewers preferred doing business with Gainsight Product Experience overall.
- Reviewers felt that Gainsight Product Experience meets the needs of their business better than Productboard.
- When comparing quality of ongoing product support, reviewers felt that Productboard is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Gainsight Product Experience over Productboard.
Pricing
Entry-Level Pricing
Gainsight Product Experience
No pricing availableProductboard
Essentials
$19.00
1 Maker Per Month
Connect your backlog with always up-to-date and easy-to-share roadmaps
- 250 feedback notes
- 1 Teamspace
- 1 Objective
Free Trial
Gainsight Product Experience
Free Trial is available
Productboard
Free Trial is available
Ratings
Meets Requirements
8.5
192
8.1
173
Ease of Use
7.7
194
8.2
174
Ease of Setup
7.3
96
8.2
84
Ease of Admin
8.0
96
8.8
73
Quality of Support
8.8
173
8.9
139
Has the product been a good partner in doing business?
8.9
93
8.8
68
Product Direction (% positive)
8.6
184
8.3
151
Features by Category
User Response Methods
8.9
32
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
27
Not enough data
Participant Selection
8.5
34
Not enough data
Feature Not Available
Not enough data
7.7
22
Not enough data
6.7
19
Not enough data
Insights
8.2
35
Not enough data
7.6
30
Not enough data
7.7
27
Not enough data
Generative AI
6.7
9
Not enough data
Analytics
Not enough data
7.1
36
Execution
Not enough data
7.7
56
Not enough data
7.7
52
Not enough data
7.2
42
Roadmapping
Not enough data
8.6
58
Not enough data
8.4
52
User Analysis
8.8
78
Not enough data
8.2
88
Not enough data
User Support
8.2
82
Not enough data
8.1
45
Not enough data
8.3
61
Not enough data
Walkthrough Type
8.3
54
Not enough data
8.5
72
Not enough data
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Product Analytics
7.9
114
Not enough data
8.4
118
Not enough data
7.8
103
Not enough data
7.4
100
Not enough data
7.2
81
Not enough data
7.4
94
Not enough data
7.2
72
Not enough data
7.2
87
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
Not enough data
8.7
26
Not enough data
8.8
20
Not enough data
8.0
20
Not enough data
8.5
16
Management
Not enough data
8.2
15
Not enough data
7.6
13
Not enough data
7.5
17
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
8.3
33
Not enough data
7.9
28
Not enough data
8.0
24
Functionality
Not enough data
6.1
16
Not enough data
8.1
32
Not enough data
7.8
29
Not enough data
7.4
30
Agentic AI - Decision-Making
Not enough data
Not enough data
Communication
Feature Not Available
7.5
74
Feature Not Available
7.1
61
Feature Not Available
8.1
100
Planning
Feature Not Available
Feature Not Available
Feature Not Available
8.2
111
Feature Not Available
7.2
76
Feature Not Available
7.5
88
Feature Not Available
Feature Not Available
Workflow Management
Feature Not Available
6.7
53
Feature Not Available
8.0
72
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
Gainsight Product Experience and Productboard are categorized as Product Management
Unique Categories
Gainsight Product Experience is categorized as Product Analytics, Digital Adoption Platform, and User Research
Productboard is categorized as User Research Repositories, Decision-Making, Workflow Management, and Strategy and Innovation Roadmapping Tools
Reviews
Reviewers' Company Size
Gainsight Product Experience
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Productboard
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
38.1%
Information Technology and Services
14.0%
Hospital & Health Care
4.2%
Education Management
3.8%
Marketing and Advertising
3.0%
Other
36.9%
Computer Software
34.8%
Information Technology and Services
15.4%
Marketing and Advertising
6.5%
Internet
5.7%
Health, Wellness and Fitness
3.2%
Other
34.4%
Discussions
What is Gainsight PX?
1 Comment
GH
Gainsight PX is a product intelligence and communication tool that helps you track usage trends, user engagement, user retention, provides onboarding...Read more
What is Gainsight software?
1 Comment
EN
GainSight PX is a tool that monitor users' usage of software in the cloud. Read more
Gainsight Product Experience has no more discussions with answers
When do you expect to have more integrations?
1 Comment
SB
Hi João Paulo Villa Mello,
Thanks for sharing your thoughts and feedback. We are continually adding new integrations and new partners that are building...Read more
What is a feature product management?
1 Comment
DB
A product feature is used describe characteristics that your product has, or what it does, generally used in the context of functionality.
Here are some...Read more
What does Product Board do?
1 Comment
Official Response from Productboard
Productboard is a SaaS-based product managment software solution in which product teams can build roadmaps, collect and capture customer feedback, prioritize...Read more
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