# Gainsight Product Experience vs Productboard Comparison

| | Gainsight Product Experience | Productboard | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 242 | 253 | 
| **Largest Market Segment** | Mid-Market (61.6% of reviews) | Mid-Market (49.4% of reviews) | 
| **Entry Level Price** | No pricing available | $19.00 1 Maker Per Month | 

---
## Top Pros & Cons

### Gainsight Product Experience

Pros:
- Ease of Use (3 reviews)
- Positive Experience (3 reviews)

Cons:
- Learning Curve (2 reviews)
- Learning Difficulty (2 reviews)

### Productboard

Pros:
- Collaboration (2 reviews)
- Customer Support (2 reviews)

Cons:
- Lack of Features (2 reviews)
- Learning Curve (2 reviews)

---
## Ratings Comparison
| Rating | Gainsight Product Experience | Productboard | 
|---|---|---|
  | **Meets Requirements** | 8.5 (193 reviews) | 8.1 (171 reviews) | 
  | **Ease of Use** | 7.7 (195 reviews) | 8.1 (173 reviews) | 
  | **Ease of Setup** | 7.3 (98 reviews) | 8.2 (86 reviews) | 
  | **Ease of Admin** | 8.0 (98 reviews) | 8.8 (73 reviews) | 
  | **Quality of Support** | 8.8 (174 reviews) | 8.9 (136 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (95 reviews) | 8.8 (68 reviews) | 
  | **Product Direction (% positive)** | 8.6 (185 reviews) | 8.2 (149 reviews) | 

---
## Pricing

### Gainsight Product Experience

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Productboard

#### Entry-Level Pricing

Plan: Essentials

Price: $19.00 1 Maker Per Month

Description: Connect your backlog with always up-to-date and easy-to-share roadmaps


Key Features:
- 250 feedback notes
- 1 Teamspace
- 1 Objective

[Browse all 4 editions](https://www.g2.com/products/productboard/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### User Research

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Product Experience** | 7.6/10 | 39 |
| **Productboard** | N/A | N/A |

#### User Response Methods

| Feature | Gainsight Product Experience | Productboard | 
|---|---|---|
| **Survey** | 8.9 (32 reviews) | Not enough data | 
| **Video Snippets** | Feature Not Available | Not enough data | 
| **Video Interview** | Feature Not Available | Not enough data | 
| **Photo Submission** | Feature Not Available | Not enough data | 
| **Text/Notes** | 7.9 (27 reviews) | Not enough data | 

#### Participant Selection

| Feature | Gainsight Product Experience | Productboard | 
|---|---|---|
| **In-App** | 8.5 (34 reviews) | Not enough data | 
| **In-Store** | Feature Not Available | Not enough data | 
| **On-Site** | 7.7 (22 reviews) | Not enough data | 
| **Recruitment Pool** | 6.7 (19 reviews) | Not enough data | 

#### Insights

| Feature | Gainsight Product Experience | Productboard | 
|---|---|---|
| **Analytics** | 8.2 (35 reviews) | Not enough data | 
| **Collaboration** | 7.6 (30 reviews) | Not enough data | 
| **Sorting** | 7.7 (27 reviews) | Not enough data | 

#### Generative AI

| Feature | Gainsight Product Experience | Productboard | 
|---|---|---|
| **AI Text Summarization** | 6.7 (9 reviews) | Not enough data | 

### Strategy and Innovation Roadmapping Tools

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Product Experience** | N/A | N/A |
| **Productboard** | 7.8/10 | 66 |

#### Analytics

| Feature | Gainsight Product Experience | Productboard | 
|---|---|---|
| **Analytics** | Not enough data | 7.1 (36 reviews) | 

#### Execution

| Feature | Gainsight Product Experience | Productboard | 
|---|---|---|
| **Team Collaboration** | Not enough data | 7.7 (54 reviews) | 
| **Project Management** | Not enough data | 7.6 (51 reviews) | 
| **Task Management** | Not enough data | 7.1 (41 reviews) | 

#### Roadmapping

| Feature | Gainsight Product Experience | Productboard | 
|---|---|---|
| **Roadmaps** | Not enough data | 8.6 (57 reviews) | 
| **Timelines** | Not enough data | 8.4 (51 reviews) | 

### Digital Adoption Platform

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Product Experience** | 8.3/10 | 93 |
| **Productboard** | N/A | N/A |

#### User Analysis

| Feature | Gainsight Product Experience | Productboard | 
|---|---|---|
| **Survey Implementation** | 8.8 (78 reviews) | Not enough data | 
| **Data Analysis** | 8.2 (88 reviews) | Not enough data | 

#### User Support

| Feature | Gainsight Product Experience | Productboard | 
|---|---|---|
| **User Segmentation** | 8.2 (82 reviews) | Not enough data | 
| **Multi-Language Support** | 8.1 (45 reviews) | Not enough data | 
| **Behavior-responsive Messaging** | 8.3 (61 reviews) | Not enough data | 

#### Walkthrough Type

| Feature | Gainsight Product Experience | Productboard | 
|---|---|---|
| **Audio-visual Walkthroughs** | 8.3 (54 reviews) | Not enough data | 
| **Text Bubble Walkthroughs** | 8.5 (72 reviews) | Not enough data | 

#### Platform Basics - Digital Adoption Platform

| Feature | Gainsight Product Experience | Productboard | 
|---|---|---|
| **Integration** | Not enough data | Not enough data | 
| **Communications** | Not enough data | Not enough data | 

#### Analytics - Digital Adoption Platform

| Feature | Gainsight Product Experience | Productboard | 
|---|---|---|
| **Analytics** | Not enough data | Not enough data | 

#### Functions - Digital Adoption Platform

| Feature | Gainsight Product Experience | Productboard | 
|---|---|---|
| **Customer self-service** | Not enough data | Not enough data | 
| **In-app guidance** | Not enough data | Not enough data | 

#### Agentic AI - Digital Adoption Platform

| Feature | Gainsight Product Experience | Productboard | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Product Experience** | 7.6/10 | 127 |
| **Productboard** | N/A | N/A |

#### Product Analytics

| Feature | Gainsight Product Experience | Productboard | 
|---|---|---|
| **Account-Level Analytics** | 7.9 (114 reviews) | Not enough data | 
| **User-Level Analytics** | 8.4 (118 reviews) | Not enough data | 
| **Segmentation** | 7.8 (103 reviews) | Not enough data | 
| **Funnels** | 7.4 (100 reviews) | Not enough data | 
| **Alerts** | 7.2 (81 reviews) | Not enough data | 
| **Multi-Product Analytics** | 7.4 (94 reviews) | Not enough data | 
| **User Scoring** | 7.2 (73 reviews) | Not enough data | 
| **Integrations** | 7.2 (87 reviews) | Not enough data | 

#### Agentic AI - Product Analytics

| Feature | Gainsight Product Experience | Productboard | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Behavioral Analytics - Product Analytics

| Feature | Gainsight Product Experience | Productboard | 
|---|---|---|
| **Multi-Product Analytics** | Not enough data | Not enough data | 
| **User level Analytics** | Not enough data | Not enough data | 
| **Account level Analytics** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | 

#### Platform Infrastructure - Product Analytics

| Feature | Gainsight Product Experience | Productboard | 
|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### AI driven optimization - Product Analytics

| Feature | Gainsight Product Experience | Productboard | 
|---|---|---|
| **User scoring** | Not enough data | Not enough data | 
| **Adaptive learning** | Not enough data | Not enough data | 
| **Automated insights** | Not enough data | Not enough data | 
| **Autonomous task execution** | Not enough data | Not enough data | 

### Workflow Management

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Product Experience** | N/A | N/A |
| **Productboard** | 8.2/10 | 35 |

#### Setup

| Feature | Gainsight Product Experience | Productboard | 
|---|---|---|
| **Activities** | Not enough data | 8.7 (25 reviews) | 
| **Flows** | Not enough data | 8.9 (19 reviews) | 
| **Dependencies** | Not enough data | 7.9 (19 reviews) | 
| **Notifications** | Not enough data | 8.4 (15 reviews) | 

#### Management

| Feature | Gainsight Product Experience | Productboard | 
|---|---|---|
| **Updates** | Not enough data | 8.2 (15 reviews) | 
| **Audit Trail** | Not enough data | 7.6 (13 reviews) | 
| **Integration** | Not enough data | 7.5 (17 reviews) | 

#### Generative AI

| Feature | Gainsight Product Experience | Productboard | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

#### Agentic AI - Workflow Management

| Feature | Gainsight Product Experience | Productboard | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### User Research Repositories

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Product Experience** | N/A | N/A |
| **Productboard** | 7.7/10 | 37 |

#### Management

| Feature | Gainsight Product Experience | Productboard | 
|---|---|---|
| **Team Collaboration** | Not enough data | 8.3 (33 reviews) | 
| **Access Control** | Not enough data | 7.9 (28 reviews) | 
| **Data Security** | Not enough data | 8.0 (24 reviews) | 

#### Functionality

| Feature | Gainsight Product Experience | Productboard | 
|---|---|---|
| **Sentiment Analysis** | Not enough data | 6.1 (16 reviews) | 
| **Tagging** | Not enough data | 8.1 (32 reviews) | 
| **Note Taking** | Not enough data | 7.8 (29 reviews) | 
| **Integrations** | Not enough data | 7.4 (30 reviews) | 

### Decision-Making

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Product Experience** | N/A | N/A |
| **Productboard** | N/A | N/A |

#### Agentic AI - Decision-Making

| Feature | Gainsight Product Experience | Productboard | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Product Management

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Product Experience** | N/A | N/A |
| **Productboard** | 7.5/10 | 139 |

#### Communication

| Feature | Gainsight Product Experience | Productboard | 
|---|---|---|
| **Wiki Documentation** | Feature Not Available | 7.5 (72 reviews) | 
| **Community Forum** | Feature Not Available | 7.0 (59 reviews) | 
| **Customer Ideation** | Feature Not Available | 8.1 (100 reviews) | 

#### Planning

| Feature | Gainsight Product Experience | Productboard | 
|---|---|---|
| **Task Ranking** | Feature Not Available | 8.2 (111 reviews) | 
| **Kanban Board** | Feature Not Available | 7.2 (75 reviews) | 
| **Custom Workflows** | Feature Not Available | 7.5 (87 reviews) | 

#### Workflow Management

| Feature | Gainsight Product Experience | Productboard | 
|---|---|---|
| **Time Tracking** | Feature Not Available | 6.6 (52 reviews) | 
| **Progress Monitoring** | Feature Not Available | 8.1 (74 reviews) | 

---
## Categories
**Shared Categories (1):** [Product Management Software](https://www.g2.com/categories/product-management-software)

**Unique to Gainsight Product Experience (3):** [Product Analytics Software](https://www.g2.com/categories/product-analytics), [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform), [User Research Tools](https://www.g2.com/categories/user-research)

**Unique to Productboard (4):** [User Research Repositories](https://www.g2.com/categories/user-research-repositories), [Decision-Making Software](https://www.g2.com/categories/decision-making), [Workflow Management Software](https://www.g2.com/categories/workflow-management), [Strategy And Innovation Roadmapping Tools](https://www.g2.com/categories/strategy-and-innovation-roadmapping-tools)


---
## Reviewer Demographics

### By Company Size

| Segment | Gainsight Product Experience | Productboard | 
|---|---|---|
| **Small-Business** | 20.7% | 42.5% | 
| **Mid-Market** | 61.6% | 49.4% | 
| **Enterprise** | 17.7% | 8.1% | 

### By Industry

#### Gainsight Product Experience

- **Computer Software:** 38.4%
- **Information Technology and Services:** 13.9%
- **Hospital & Health Care:** 4.2%
- **Education Management:** 3.8%
- **Marketing and Advertising:** 3.0%
- **Financial Services:** 2.5%
- **Telecommunications:** 2.5%
- **E-Learning:** 2.5%
- **Automotive:** 1.7%
- **Computer & Network Security:** 1.7%
- **Other:** 25.7%

#### Productboard

- **Computer Software:** 35.0%
- **Information Technology and Services:** 15.4%
- **Marketing and Advertising:** 6.5%
- **Internet:** 5.7%
- **Health, Wellness and Fitness:** 2.8%
- **Financial Services:** 2.4%
- **Education Management:** 2.4%
- **Hospital & Health Care:** 2.0%
- **Logistics and Supply Chain:** 1.6%
- **Real Estate:** 1.6%
- **Other:** 24.4%

---
## Alternatives

### Alternatives to Gainsight Product Experience

- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1786 reviews)
- [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) — 4.5/5 stars (2895 reviews)
- [Mixpanel](https://www.g2.com/products/mixpanel/reviews) — 4.5/5 stars (1358 reviews)
- [Whatfix](https://www.g2.com/products/whatfix/reviews) — 4.6/5 stars (528 reviews)
- [WalkMe](https://www.g2.com/products/walkme/reviews) — 4.5/5 stars (560 reviews)
- [Heap](https://www.g2.com/products/heap/reviews) — 4.4/5 stars (1097 reviews)
- [Appcues](https://www.g2.com/products/appcues/reviews) — 4.6/5 stars (344 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3855 reviews)
- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1049 reviews)
- [Userpilot](https://www.g2.com/products/userpilot/reviews) — 4.6/5 stars (985 reviews)

### Alternatives to Productboard

- [UserVoice](https://www.g2.com/products/uservoice/reviews) — 4.5/5 stars (243 reviews)
- [airfocus by Lucid](https://www.g2.com/products/airfocus-by-lucid/reviews) — 4.4/5 stars (142 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13641 reviews)
- [Airtable](https://www.g2.com/products/airtable/reviews) — 4.6/5 stars (3269 reviews)
- [Aha!](https://www.g2.com/products/aha/reviews) — 4.4/5 stars (365 reviews)
- [ProdPad](https://www.g2.com/products/prodpad/reviews) — 4.2/5 stars (95 reviews)
- [Craft.io](https://www.g2.com/products/craft-io-craft-io/reviews) — 4.5/5 stars (79 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12429 reviews)
- [ProductPlan](https://www.g2.com/products/productplan/reviews) — 4.3/5 stars (220 reviews)
- [Dovetail](https://www.g2.com/products/dovetail-research-pty-ltd-dovetail/reviews) — 4.5/5 stars (167 reviews)

---
## Top Discussions

### Gainsight Product Experience

- Title: [What is Gainsight software?](https://www.g2.com/discussions/gainsight-px-what-is-gainsight-software) — 1 comment
  > **Top comment:** "GainSight PX is a tool that monitor users' usage of software in the cloud. "
- Title: [What is Gainsight PX?](https://www.g2.com/discussions/what-is-gainsight-px) — 1 comment
  > **Top comment:** "Gainsight PX is a product intelligence and communication tool that helps you track usage trends, user engagement, user retention, provides onboarding..."

### Productboard

- Title: [What is a feature product management?](https://www.g2.com/discussions/productboard-what-is-a-feature-product-management) — 1 comment
  > **Top comment:** "A product feature is used describe characteristics that your product has, or what it does, generally used in the context of functionality.

Here are some..."
- Title: [What does Product Board do?](https://www.g2.com/discussions/what-does-product-board-do) — 1 comment *(includes official response)*
  > **Top comment:** "Productboard is a SaaS-based product managment software solution in which product teams can build roadmaps, collect and capture customer feedback, prioritize..."
- Title: [When do you expect to have more integrations?](https://www.g2.com/discussions/52022-when-do-you-expect-to-have-more-integrations) — 1 comment, 2 upvotes
  > **Top comment:** "I have invested with some scam brokers in the past, and the story is as horrific as the ones i have read because i went through the ordeal myself. I lost..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gainsight-product-experience-vs-productboard)