# Gainsight Product Experience vs Heap by Contentsquare Comparison

| | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 243 | 1,097 | 
| **Largest Market Segment** | Mid-Market (61.3% of reviews) | Mid-Market (54.1% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us | 

---
## Top Pros & Cons

### Gainsight Product Experience

Pros:
- Ease of Use (6 reviews)
- Customer Engagement (4 reviews)

Cons:
- Learning Curve (3 reviews)
- Learning Difficulty (3 reviews)

### Heap by Contentsquare

Pros:
- Ease of Use (7 reviews)
- Insights (5 reviews)

Cons:
- Data Inaccuracy (4 reviews)
- Data Management Issues (3 reviews)

---
## Ratings Comparison
| Rating | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
  | **Meets Requirements** | 8.5 (194 reviews) | 8.6 (857 reviews) | 
  | **Ease of Use** | 7.7 (196 reviews) | 8.1 (867 reviews) | 
  | **Ease of Setup** | 7.3 (98 reviews) | 8.5 (315 reviews) | 
  | **Ease of Admin** | 8.0 (99 reviews) | 8.6 (317 reviews) | 
  | **Quality of Support** | 8.8 (175 reviews) | 8.7 (680 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (96 reviews) | 8.8 (299 reviews) | 
  | **Product Direction (% positive)** | 8.6 (186 reviews) | 8.7 (796 reviews) | 

---
## Pricing

### Gainsight Product Experience

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Heap by Contentsquare

#### Entry-Level Pricing

Plan: Free

Price: Contact Us

Description: Find product-market fit

Key Features:
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources

[Browse all 4 editions](https://www.g2.com/products/heap-by-contentsquare/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Digital Analytics

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Product Experience** | N/A | N/A |
| **Heap by Contentsquare** | 8.4/10 | 564 |

#### Metrics

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Sessions - Digital Analytics** | Not enough data | 8.6 (397 reviews) | 
| **Engagement** | Not enough data | 8.4 (365 reviews) | 
| **Entry and Exit Pages** | Not enough data | 8.3 (327 reviews) | 
| **Standard Event Tracking** | Not enough data | 9.0 (398 reviews) | 
| **Custom Event Tracking** | Not enough data | 8.8 (391 reviews) | 
| **Retention** | Not enough data | 8.0 (305 reviews) | 
| **Return** | Not enough data | 8.1 (279 reviews) | 
| **Conversions** | Not enough data | 8.7 (347 reviews) | 
| **Funnels** | Not enough data | 8.7 (368 reviews) | 

#### Reporting

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Real-Time Reporting** | Not enough data | 8.6 (365 reviews) | 
| **Trending** | Not enough data | 8.0 (293 reviews) | 
| **Retroactive Reporting** | Not enough data | 8.7 (330 reviews) | 
| **Segmentation** | Not enough data | 8.3 (358 reviews) | 
| **Mobile Reporting** | Not enough data | 8.2 (205 reviews) | 
| **Unification Across Devices** | Not enough data | 8.4 (225 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | 8.3 (375 reviews) | 

#### Other

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **User Data** | Not enough data | 8.4 (339 reviews) | 
| **Site Search Reporting** | Not enough data | 8.0 (185 reviews) | 
| **Load Time Monitoring** | Not enough data | Feature Not Available | 
| **Campaign Tracking** | Not enough data | 8.2 (214 reviews) | 
| **E-Commerce** | Not enough data | 8.1 (149 reviews) | 
| **Promotional Messages** | Not enough data | 8.0 (45 reviews) | 
| **Administration Alerts** | Not enough data | 7.9 (47 reviews) | 

#### Agentic AI - Digital Analytics

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Administration

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **API / Integrations** | Not enough data | 8.4 (274 reviews) | 
| **QA Testing** | Not enough data | 8.6 (99 reviews) | 
| **Performance and Reliability** | Not enough data | 8.6 (412 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.7 (388 reviews) | 

### Mobile App Analytics

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Product Experience** | N/A | N/A |
| **Heap by Contentsquare** | 8.3/10 | 118 |

#### User Identification

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Demographics** | Not enough data | 8.1 (41 reviews) | 
| **User Segmentation** | Not enough data | 8.6 (94 reviews) | 
| **Geolocation** | Not enough data | 8.5 (68 reviews) | 

#### Tracking & Reporting

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Custom Event Tracking** | Not enough data | 8.6 (102 reviews) | 
| **Real-Time Insights** | Not enough data | 8.4 (93 reviews) | 
| **Attribution** | Not enough data | 8.1 (80 reviews) | 
| **Dashboard** | Not enough data | 8.1 (97 reviews) | 
| **User Path Tracking** | Not enough data | 8.2 (96 reviews) | 
| **User Activity History** | Not enough data | 8.4 (90 reviews) | 

#### Metrics

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Engagement** | Not enough data | 8.3 (65 reviews) | 
| **Exit Tracking** | Not enough data | 7.9 (51 reviews) | 
| **Retention** | Not enough data | 8.0 (56 reviews) | 
| **Return** | Not enough data | 8.2 (57 reviews) | 
| **Conversions** | Not enough data | 8.4 (68 reviews) | 

### User Research

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Product Experience** | 7.6/10 | 39 |
| **Heap by Contentsquare** | N/A | N/A |

#### User Response Methods

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Survey** | 8.9 (32 reviews) | Not enough data | 
| **Video Snippets** | Feature Not Available | Not enough data | 
| **Video Interview** | Feature Not Available | Not enough data | 
| **Photo Submission** | Feature Not Available | Not enough data | 
| **Text/Notes** | 7.9 (27 reviews) | Not enough data | 

#### Participant Selection

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **In-App** | 8.5 (34 reviews) | Not enough data | 
| **In-Store** | Feature Not Available | Not enough data | 
| **On-Site** | 7.7 (22 reviews) | Not enough data | 
| **Recruitment Pool** | 6.7 (19 reviews) | Not enough data | 

#### Insights

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Analytics** | 8.2 (35 reviews) | Not enough data | 
| **Collaboration** | 7.6 (30 reviews) | Not enough data | 
| **Sorting** | 7.7 (27 reviews) | Not enough data | 

#### Generative AI

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **AI Text Summarization** | 6.7 (9 reviews) | Not enough data | 

### Session Replay

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Product Experience** | N/A | N/A |
| **Heap by Contentsquare** | 9.2/10 | 85 |

#### User Behavior

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Click Tracking** | Not enough data | 9.4 (83 reviews) | 
| **Mouse Movement ** | Not enough data | 9.0 (73 reviews) | 
| **Frustration Tracking** | Not enough data | 9.0 (69 reviews) | 

#### A/B Testing 

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Error and Bug Tracking** | Not enough data | 9.1 (52 reviews) | 
| **Split URL Testing** | Not enough data | Feature Not Available | 
| **Data Analysis** | Not enough data | 9.3 (61 reviews) | 
| **Notes** | Not enough data | 9.3 (44 reviews) | 

#### Visitor Information

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **User Identification** | Not enough data | 9.3 (66 reviews) | 
| **Search Box** | Not enough data | 8.9 (61 reviews) | 

#### Agentic AI - Session Replay

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Digital Adoption Platform

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Product Experience** | 8.3/10 | 93 |
| **Heap by Contentsquare** | N/A | N/A |

#### User Analysis

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Survey Implementation** | 8.8 (78 reviews) | Not enough data | 
| **Data Analysis** | 8.2 (88 reviews) | Not enough data | 

#### User Support

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **User Segmentation** | 8.2 (82 reviews) | Not enough data | 
| **Multi-Language Support** | 8.1 (45 reviews) | Not enough data | 
| **Behavior-responsive Messaging** | 8.3 (61 reviews) | Not enough data | 

#### Walkthrough Type

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Audio-visual Walkthroughs** | 8.3 (54 reviews) | Not enough data | 
| **Text Bubble Walkthroughs** | 8.5 (72 reviews) | Not enough data | 

#### Platform Basics - Digital Adoption Platform

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Integration** | Not enough data | Not enough data | 
| **Communications** | Not enough data | Not enough data | 

#### Analytics - Digital Adoption Platform

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Analytics** | Not enough data | Not enough data | 

#### Functions - Digital Adoption Platform

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Customer self-service** | Not enough data | Not enough data | 
| **In-app guidance** | Not enough data | Not enough data | 

#### Agentic AI - Digital Adoption Platform

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Product Experience** | 7.6/10 | 128 |
| **Heap by Contentsquare** | 8.3/10 | 413 |

#### Product Analytics

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Account-Level Analytics** | 7.9 (114 reviews) | 8.3 (299 reviews) | 
| **User-Level Analytics** | 8.4 (118 reviews) | 8.7 (358 reviews) | 
| **Segmentation** | 7.9 (104 reviews) | 8.5 (326 reviews) | 
| **Funnels** | 7.4 (100 reviews) | 8.7 (351 reviews) | 
| **Alerts** | 7.2 (81 reviews) | 7.9 (104 reviews) | 
| **Multi-Product Analytics** | 7.4 (94 reviews) | 8.4 (222 reviews) | 
| **User Scoring** | 7.2 (73 reviews) | 7.8 (91 reviews) | 
| **Integrations** | 7.2 (87 reviews) | 8.3 (254 reviews) | 

#### Agentic AI - Product Analytics

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Behavioral Analytics - Product Analytics

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Multi-Product Analytics** | Not enough data | Not enough data | 
| **User level Analytics** | Not enough data | Not enough data | 
| **Account level Analytics** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | 

#### Platform Infrastructure - Product Analytics

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### AI driven optimization - Product Analytics

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **User scoring** | Not enough data | Not enough data | 
| **Adaptive learning** | Not enough data | Not enough data | 
| **Automated insights** | Not enough data | Not enough data | 
| **Autonomous task execution** | Not enough data | Not enough data | 

### E-Commerce Analytics

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Product Experience** | N/A | N/A |
| **Heap by Contentsquare** | 8.3/10 | 95 |

#### Analytics

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Reports** | Not enough data | 8.6 (85 reviews) | 
| **Dashboard** | Not enough data | 8.4 (87 reviews) | 
| **Web Analytics** | Not enough data | 8.6 (83 reviews) | 
| **Campaign Tracking** | Not enough data | 8.2 (69 reviews) | 
| **Customer Demographics** | Not enough data | 7.8 (72 reviews) | 
| **Predictive Analytics** | Not enough data | Feature Not Available | 

#### Administration

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Data Storage** | Not enough data | 8.1 (69 reviews) | 
| **A/B Testing** | Not enough data | 8.2 (50 reviews) | 
| **Integrations** | Not enough data | 8.5 (65 reviews) | 

#### Generative AI

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

#### Agentic AI - E-Commerce Analytics

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Customer Journey Analytics

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Product Experience** | N/A | N/A |
| **Heap by Contentsquare** | 8.9/10 | 36 |

#### Platform Basics

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Dynamic Segmentation** | Not enough data | 9.2 (30 reviews) | 
| **Journey Optimization** | Not enough data | 9.2 (31 reviews) | 

#### Platform Data

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Journey Reporting** | Not enough data | 9.1 (32 reviews) | 
| **Trends Reporting** | Not enough data | 8.7 (34 reviews) | 
| **Dashboards** | Not enough data | 9.2 (33 reviews) | 
| **Advanced Data Filtering** | Not enough data | 8.9 (33 reviews) | 

#### Platform Additional Functionality

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Journey Mapping** | Not enough data | 9.2 (33 reviews) | 
| **Integrations** | Not enough data | 8.9 (31 reviews) | 
| **Automated Alerts** | Not enough data | 7.9 (15 reviews) | 

#### Agentic AI - Customer Journey Analytics

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Product Experience** | N/A | N/A |
| **Heap by Contentsquare** | 9.2/10 | 32 |

#### Generative AI

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Survey Management

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Brand Design Consistency** | Not enough data | 8.7 (18 reviews) | 
| **Survey Deployment** | Not enough data | 9.1 (23 reviews) | 
| **Feedback Collection** | Not enough data | 9.0 (26 reviews) | 
| **Device Responsiveness** | Not enough data | 9.3 (25 reviews) | 

#### Process Management

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Feedback Aggregation** | Not enough data | 9.1 (23 reviews) | 
| **Trigger Alerts** | Not enough data | 9.1 (23 reviews) | 
| **Real-Time Analysis** | Not enough data | 9.4 (26 reviews) | 
| **Real-Time Action** | Not enough data | 9.3 (25 reviews) | 

#### System Management

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Security** | Not enough data | 9.4 (20 reviews) | 
| **System Monitoring** | Not enough data | 9.3 (14 reviews) | 

### Product Management

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Product Experience** | N/A | N/A |
| **Heap by Contentsquare** | N/A | N/A |

#### Communication

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Wiki Documentation** | Feature Not Available | Not enough data | 
| **Community Forum** | Feature Not Available | Not enough data | 
| **Customer Ideation** | Feature Not Available | Not enough data | 

#### Planning

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Work Capacity** | Feature Not Available | Not enough data | 
| **Task Ranking** | Feature Not Available | Not enough data | 
| **Kanban Board** | Feature Not Available | Not enough data | 
| **Custom Workflows** | Feature Not Available | Not enough data | 
| **Release Forecasting** | Feature Not Available | Not enough data | 

#### Workflow Management

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Time Tracking** | Feature Not Available | Not enough data | 
| **Progress Monitoring** | Feature Not Available | Not enough data | 
| **Budgeting** | Feature Not Available | Not enough data | 
| **Team Scorecard** | Feature Not Available | Not enough data | 

### Mobile Analytics

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Product Experience** | N/A | N/A |
| **Heap by Contentsquare** | 8.2/10 | 78 |

#### Metrics

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Engagement** | Not enough data | 8.3 (65 reviews) | 
| **Exit Tracking** | Not enough data | 7.9 (51 reviews) | 
| **Retention** | Not enough data | 8.0 (56 reviews) | 
| **Return** | Not enough data | 8.2 (57 reviews) | 
| **Conversions** | Not enough data | 8.4 (68 reviews) | 

### Mobile App Optimization

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Product Experience** | N/A | N/A |
| **Heap by Contentsquare** | 8.4/10 | 80 |

#### Variation Testing

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **A/B Testing** | Not enough data | 8.5 (37 reviews) | 
| **WYSIWYG Editor** | Not enough data | Feature Not Available | 
| **Conversion Goal** | Not enough data | 8.7 (45 reviews) | 
| **Percentage of Traffic** | Not enough data | 8.6 (45 reviews) | 
| **Confidence Level** | Not enough data | 8.3 (43 reviews) | 
| **Multivariant Testing** | Not enough data | 8.2 (29 reviews) | 

#### Reporting

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Segmentation** | Not enough data | 8.4 (64 reviews) | 
| **Reports and Dashboards** | Not enough data | 8.2 (65 reviews) | 

#### Personalization

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Standard Targeting** | Not enough data | 8.3 (32 reviews) | 
| **Custom Targeting** | Not enough data | 8.3 (31 reviews) | 
| **Data Segmentation** | Not enough data | 8.3 (38 reviews) | 

#### Administration

| Feature | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **API / Integrations** | Not enough data | 8.1 (52 reviews) | 
| **QA Testing** | Not enough data | 7.8 (15 reviews) | 
| **Performance and Reliability** | Not enough data | 8.5 (62 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.9 (63 reviews) | 

---
## Categories
**Shared Categories (1):** [Product Analytics Software](https://www.g2.com/categories/product-analytics)

**Unique to Gainsight Product Experience (3):** [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform), [Product Management Software](https://www.g2.com/categories/product-management-software), [User Research Tools](https://www.g2.com/categories/user-research)

**Unique to Heap by Contentsquare (7):** [Session Replay Software](https://www.g2.com/categories/session-replay), [Mobile App Analytics Tools](https://www.g2.com/categories/mobile-app-analytics), [Mobile App Optimization Software](https://www.g2.com/categories/mobile-app-optimization), [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics), [Digital Analytics Software](https://www.g2.com/categories/digital-analytics), [E-Commerce Analytics Software](https://www.g2.com/categories/e-commerce-analytics), [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Gainsight Product Experience | Heap by Contentsquare | 
|---|---|---|
| **Small-Business** | 20.6% | 34.6% | 
| **Mid-Market** | 61.3% | 54.1% | 
| **Enterprise** | 18.1% | 11.3% | 

### By Industry

#### Gainsight Product Experience

- **Computer Software:** 38.7%
- **Information Technology and Services:** 13.9%
- **Hospital & Health Care:** 4.2%
- **Education Management:** 3.8%
- **Marketing and Advertising:** 2.9%
- **Financial Services:** 2.5%
- **Telecommunications:** 2.5%
- **E-Learning:** 2.5%
- **Automotive:** 1.7%
- **Computer & Network Security:** 1.7%
- **Other:** 25.6%

#### Heap by Contentsquare

- **Computer Software:** 16.5%
- **Information Technology and Services:** 12.1%
- **Financial Services:** 9.0%
- **Marketing and Advertising:** 7.6%
- **Internet:** 5.4%
- **Retail:** 4.8%
- **Real Estate:** 3.6%
- **Automotive:** 3.2%
- **Insurance:** 2.3%
- **Leisure, Travel & Tourism:** 2.2%
- **Other:** 33.1%

---
## Alternatives

### Alternatives to Gainsight Product Experience

- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1807 reviews)
- [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) — 4.5/5 stars (2959 reviews)
- [Mixpanel](https://www.g2.com/products/mixpanel/reviews) — 4.5/5 stars (1371 reviews)
- [Whatfix](https://www.g2.com/products/whatfix/reviews) — 4.5/5 stars (549 reviews)
- [WalkMe](https://www.g2.com/products/walkme/reviews) — 4.5/5 stars (571 reviews)
- [Appcues](https://www.g2.com/products/appcues/reviews) — 4.6/5 stars (358 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3890 reviews)
- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1051 reviews)
- [Userpilot](https://www.g2.com/products/userpilot/reviews) — 4.6/5 stars (999 reviews)
- [UserGuiding](https://www.g2.com/products/userguiding/reviews) — 4.7/5 stars (771 reviews)

### Alternatives to Heap by Contentsquare

- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1051 reviews)
- [Smartlook](https://www.g2.com/products/smartlook/reviews) — 4.6/5 stars (874 reviews)
- [LogRocket](https://www.g2.com/products/logrocket/reviews) — 4.6/5 stars (2390 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1807 reviews)
- [Mixpanel](https://www.g2.com/products/mixpanel/reviews) — 4.5/5 stars (1371 reviews)
- [Kissmetrics](https://www.g2.com/products/kissmetrics/reviews) — 4.1/5 stars (168 reviews)
- [Appier AIRIS (formerly Woopra)](https://www.g2.com/products/appier-airis-formerly-woopra/reviews) — 4.4/5 stars (207 reviews)
- [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) — 4.5/5 stars (2959 reviews)
- [Mouseflow](https://www.g2.com/products/mouseflow/reviews) — 4.6/5 stars (690 reviews)

---
## Top Discussions

### Gainsight Product Experience

- Title: [What is Gainsight software?](https://www.g2.com/discussions/gainsight-px-what-is-gainsight-software) — 1 comment
  > **Top comment:** "GainSight PX is a tool that monitor users' usage of software in the cloud. "
- Title: [What is Gainsight PX?](https://www.g2.com/discussions/what-is-gainsight-px) — 1 comment
  > **Top comment:** "Gainsight PX is a product intelligence and communication tool that helps you track usage trends, user engagement, user retention, provides onboarding..."

### Heap by Contentsquare

- Title: [What is the best visualization I can use to track the conversion rate from free trial to paid subscription?](https://www.g2.com/discussions/52214-what-is-the-best-visualization-i-can-use-to-track-the-conversion-rate-from-free-trial-to-paid-subscription) — 1 comment, 1 upvote
  > **Top comment:** "You can Integrate CRM's into Heap for a simplistic view but it relies on identifiers to merge correctly.

The ideal way to do this is to centralize Heap..."
- Title: [How do I know the numbers I'm getting are correct](https://www.g2.com/discussions/34118-how-do-i-know-the-numbers-i-m-getting-are-correct) — 1 comment
  > **Top comment:** "When I am not sure about some number I use to test the event tracking my own session, in the event visualizer you can click debug in Live view it will show..."
- Title: [Do you know of other platforms that provide automatic and retroactive event tracking?](https://www.g2.com/discussions/33720-do-you-know-of-other-platforms-that-provide-automatic-and-retroactive-event-tracking) — 1 comment, 1 upvote
  > **Top comment:** "Pendo"
- Title: [Can Auryc track visitors across multiple sessions?](https://www.g2.com/discussions/can-auryc-track-visitors-across-multiple-sessions) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, Auryc has the ability to track a single user across multiple sessions and even multiple devices.  
"
- Title: [How long can we retain the data?](https://www.g2.com/discussions/how-long-can-we-retain-the-data) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Auryc offers flexible data retention options based upon your specific data, analysis, auditing, and compliance needs.  Some Auryc clients choose to retain..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gainsight-product-experience-vs-heap-by-contentsquare)