# Gainsight Customer Success vs Revegy Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Gainsight Customer Success excels in providing a structured approach to managing customer accounts, with features like the **Rules Engine** and **Journey Orchestrator** allowing for automation and visibility into customer interactions. This makes it a preferred choice for organizations looking to enhance their customer success strategies.
- **Users say** that Revegy stands out for its comprehensive sales solutions, eliminating the need for additional CRM tools. Reviewers appreciate its **easy integration** into their workflows, highlighting how it simplifies lead management and data tracking.
- **According to verified reviews** , Gainsight Customer Success has a significantly higher overall satisfaction score, reflecting its robust capabilities in tracking progress across enterprise accounts. Users describe it as the "backbone" of their customer success management, which speaks to its reliability and effectiveness.
- **Reviewers mention** that while Gainsight offers a more complex setup process, its long-term benefits in customer management and strategic outcomes are well worth the initial investment. In contrast, Revegy is noted for its **user-friendly setup** , making it appealing for teams that prioritize quick implementation.
- **Users highlight** the quality of support from Revegy, which is rated highly for its responsiveness and effectiveness. This is a crucial factor for businesses that require ongoing assistance, whereas Gainsight, despite its higher overall ratings, has received mixed feedback regarding support responsiveness.
- **G2 reviewers indicate** that Gainsight's recent updates and features, such as the **Pulse conference** for customer success professionals, keep it at the forefront of industry trends, whereas Revegy, while effective, has not garnered recent reviews, suggesting a potential gap in user engagement or updates.



| | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 1,750 | 40 | 
| **Largest Market Segment** | Mid-Market (57.8% of reviews) | Enterprise (64.1% of reviews) | 
| **Entry Level Price** | No pricing available | $35.00 1 User Per Month | 

---
## Top Pros & Cons

### Gainsight Customer Success

Pros:
- Ease of Use (96 reviews)
- Centralized Information (53 reviews)

Cons:
- Not Intuitive (24 reviews)
- Missing Features (22 reviews)

### Revegy

Pros:
- Account Management (1 reviews)
- Customizability (1 reviews)

Cons:
- Complexity (1 reviews)
- Information Overload (1 reviews)

---
## Ratings Comparison
| Rating | Gainsight Customer Success | Revegy | 
|---|---|---|
  | **Meets Requirements** | 8.6 (1374 reviews) | 8.6 (33 reviews) | 
  | **Ease of Use** | 8.0 (1457 reviews) | 7.8 (33 reviews) | 
  | **Ease of Setup** | 6.7 (734 reviews) | 7.9 (13 reviews) | 
  | **Ease of Admin** | 6.9 (645 reviews) | 8.3 (8 reviews) | 
  | **Quality of Support** | 8.6 (1222 reviews) | 8.8 (26 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (655 reviews) | 9.4 (8 reviews) | 
  | **Product Direction (% positive)** | 9.2 (1372 reviews) | 9.6 (31 reviews) | 

---
## Pricing

### Gainsight Customer Success

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Revegy

#### Entry-Level Pricing

Plan: Relationship & Strategy Blueprint

Price: $35.00 1 User Per Month

Description: This module equips sales teams with visualization and mapping tools for key relationships and strategic planning. It features an insight dashboard, customizable reports, CRM integration, and tools for internal communication to boost coaching and oversight.

Key Features:
- Design and Map your Strategy
- Visualize and Map your Relationships, Stakeholders, and Influencers
- Define and Manage a Plan of Action

[Browse all 4 editions](https://www.g2.com/products/revegy/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Customer Success

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Customer Success** | 8.0/10 | 1255 |
| **Revegy** | N/A | N/A |

#### Customer Information

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Customer Health Scores** | 8.6 (1146 reviews) ✓ Verified | Not enough data | 
| **Customer Monitoring** | 8.5 (1088 reviews) ✓ Verified | Not enough data | 
| **Customer Profiles** | 8.4 (1080 reviews) ✓ Verified | Not enough data | 
| **Playbooks** | 8.2 (1067 reviews) ✓ Verified | Not enough data | 
| **Customer Segments** | 8.1 (937 reviews) ✓ Verified | Not enough data | 
| **Product Engagement** | 7.9 (925 reviews) ✓ Verified | Not enough data | 
| **Surveys** | 8.0 (948 reviews) ✓ Verified | Not enough data | 

#### Predictions

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Churn Risk** | 8.0 (969 reviews) ✓ Verified | Not enough data | 
| **Upsell Opportunities** | 7.4 (841 reviews) ✓ Verified | Not enough data | 
| **Custom Triggers** | 8.1 (907 reviews) ✓ Verified | Not enough data | 
| **Machine Learning** | 6.9 (663 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Reporting & Dashboards** | 8.3 (1138 reviews) ✓ Verified | Not enough data | 
| **API & Integrations** | 7.9 (1010 reviews) ✓ Verified | Not enough data | 
| **Data Import & Export Tools** | 7.8 (982 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.2 (1017 reviews) ✓ Verified | Not enough data | 
| **Notifications** | 8.1 (1034 reviews) ✓ Verified | Not enough data | 
| **Customization** | 8.1 (1053 reviews) ✓ Verified | Not enough data | 
| **Scalability** | 8.6 (1041 reviews) ✓ Verified | Not enough data | 
| **Data Security** | 8.6 (933 reviews) ✓ Verified | Not enough data | 
| **Performance & Reliability** | 8.4 (1053 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.4 (1023 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **AI Text Generation** | 6.9 (298 reviews) | Not enough data | 
| **AI Text Summarization** | 7.2 (299 reviews) | Not enough data | 

#### Agentic AI - Customer Success

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (14 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (13 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (15 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 7.6 (14 reviews) | Not enough data | 

### Account Data Management

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Customer Success** | N/A | N/A |
| **Revegy** | N/A | N/A |

#### Lead Intelligence

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Market Insights ** | Not enough data | Not enough data | 
| **Account-level Insights ** | Not enough data | Not enough data | 
| **Lead Analysis ** | Not enough data | Not enough data | 

#### Lead Management

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Segmentation ** | Not enough data | Not enough data | 
| **Predictive Scoring ** | Not enough data | Not enough data | 
| **Account Identification ** | Not enough data | Not enough data | 

#### Marketing Campaigns

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Omni-Channel Tracking ** | Not enough data | Not enough data | 
| **Revenue Planning ** | Not enough data | Not enough data | 
| **Media Attribution ** | Not enough data | Not enough data | 
| **Opportunity Timeline ** | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | 

#### Campaign Execution

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Website Personalization ** | Not enough data | Not enough data | 
| **Prioritized Accounts ** | Not enough data | Not enough data | 
| **Trending Accounts ** | Not enough data | Not enough data | 
| **Email Campaigns ** | Not enough data | Not enough data | 

#### Agentic AI - Account Data Management

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Customer Success** | N/A | N/A |
| **Revegy** | N/A | N/A |

#### Lead Generation

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### Customer Revenue Optimization

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Customer Success** | 7.7/10 | 191 |
| **Revegy** | 8.1/10 | 11 |

#### Sales Team

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Flexible Sales Process** | 7.8 (108 reviews) | 8.6 (7 reviews) | 
| **Playbooks** | 7.9 (145 reviews) | 7.6 (9 reviews) | 

#### Intelligence

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Opportunity Identification** | 7.8 (130 reviews) | 8.0 (9 reviews) | 
| **Zero-touch Renewals** | 6.8 (115 reviews) | Feature Not Available | 
| **Smart Content** | 7.6 (108 reviews) | 7.7 (8 reviews) | 

#### Mapping

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Multiple Org Charts** | 7.5 (117 reviews) | 8.0 (11 reviews) | 
| **Stakeholder Roles** | 8.1 (129 reviews) | 8.5 (11 reviews) | 

#### Agentic AI - Customer Revenue Optimization

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Customer Success** | 7.7/10 | 214 |
| **Revegy** | N/A | N/A |

#### Analytics

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Net Promoter Score (NPS)** | 8.8 (174 reviews) | Not enough data | 
| **Customer Satisfaction (CSAT) Score** | 8.6 (151 reviews) | Not enough data | 
| **Customer Effort Score (CES)** | 7.9 (123 reviews) | Not enough data | 
| **Gamification** | 6.8 (111 reviews) | Not enough data | 

#### Customization

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Stakeholder Management** | 8.1 (144 reviews) | Not enough data | 
| **Multilanguage Support** | 7.7 (104 reviews) | Not enough data | 
| **Multiple Branding Support** | 7.6 (102 reviews) | Not enough data | 
| **Vertical-specific Solutions** | 7.6 (97 reviews) | Not enough data | 

#### Generative AI

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **AI Text Generation** | 7.0 (47 reviews) | Not enough data | 
| **AI Text Summarization** | 7.2 (49 reviews) | Not enough data | 

#### Agentic AI - Experience Management

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Customer Success** | N/A | N/A |
| **Revegy** | N/A | N/A |

#### Revenue Sourcing and Forecasting

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Revenue History** | Not enough data | Not enough data | 
| **Pipeline Management** | Not enough data | Not enough data | 
| **Dashboard Analytics** | Not enough data | Not enough data | 
| **Multi-Device Data Visualization** | Not enough data | Not enough data | 
| **Data Segmentation** | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **Revenue Operations Cadence** | Not enough data | Not enough data | 

#### CRM Data Enrichment

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Calendar Sync** | Not enough data | Not enough data | 
| **Email Activity Capture** | Not enough data | Not enough data | 
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Marketing Leads** | Not enough data | Not enough data | 
| **Contact Capture** | Not enough data | Not enough data | 

#### Account Management

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Nonengaged Accounts** | Not enough data | Not enough data | 
| **Account optimization** | Not enough data | Not enough data | 
| **Historical Patterns** | Not enough data | Not enough data | 
| **Rep Performance** | Not enough data | Not enough data | 
| **Account Engagement** | Not enough data | Not enough data | 
| **Historical Win/Loss Patterns** | Not enough data | Not enough data | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Proactive Customer Retention

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Customer Success** | 8.8/10 | 40 |
| **Revegy** | N/A | N/A |

#### Platform

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Health Score** | 9.6 (35 reviews) | Not enough data | 
| **Customer Profiles** | 10.0 (16 reviews) | Not enough data | 
| **Notifications** | 9.5 (20 reviews) | Not enough data | 

#### Predictions

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Service Quality Assurance** | 8.9 (16 reviews) | Not enough data | 
| **Analytics** | 8.6 (24 reviews) | Not enough data | 
| **Revenue Impact** | 8.6 (16 reviews) | Not enough data | 
| **Artificial Intelligence** | 9.1 (25 reviews) | Not enough data | 
| **Sentiment** | 8.9 (17 reviews) | Not enough data | 
| **Retention** | 9.5 (26 reviews) | Not enough data | 

#### Generative AI

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **AI Text Generation** | 6.2 (7 reviews) | Not enough data | 
| **AI Text Summarization** | 8.1 (9 reviews) | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Customer Success** | N/A | N/A |
| **Revegy** | N/A | N/A |

#### Agentic AI - Lead Scoring

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Attribution

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Lead Opportunity** | Not enough data | Not enough data | 
| **Lead Assignment** | Not enough data | Not enough data | 
| **Pipeline Acceleration** | Not enough data | Not enough data | 

#### Discovery

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Lead Management** | Not enough data | Not enough data | 
| **Scoring/Ranking** | Not enough data | Not enough data | 
| **Lead Context** | Not enough data | Not enough data | 

#### Management

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Conversion Viability** | Not enough data | Feature Not Available | 
| **Workflow** | Not enough data | Not enough data | 

#### Platform

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Data Synchronization** | Not enough data | Not enough data | 
| **Analysis** | Not enough data | Feature Not Available | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Customer Success** | N/A | N/A |
| **Revegy** | 8.3/10 | 14 |

#### Agentic AI - Sales Performance Management

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Incentives

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Badges** | Not enough data | Feature Not Available | 
| **Triggers** | Not enough data | Feature Not Available | 
| **Commission Calculator** | Not enough data | 8.3 (6 reviews) ✓ Verified | 
| **Leaderboards** | Not enough data | Feature Not Available | 

#### Personalization

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Profiles** | Not enough data | 7.9 (7 reviews) | 
| **Custom Reports** | Not enough data | 8.0 (9 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.8 (8 reviews) ✓ Verified | 
| **Goal Setting** | Not enough data | 8.6 (11 reviews) ✓ Verified | 

#### Administrative

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Integration** | Not enough data | 7.9 (13 reviews) ✓ Verified | 
| **Employee Structure** | Not enough data | 8.7 (10 reviews) ✓ Verified | 
| **Behavior Monitoring** | Not enough data | 8.5 (9 reviews) ✓ Verified | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Customer Success** | N/A | N/A |
| **Revegy** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Data Sourcing** | Not enough data | Not enough data | 
| **Exporting & Sharing Data** | Not enough data | Not enough data | 
| **Multi-Device Data Visualization** | Not enough data | Not enough data | 
| **Interactive Dashboards** | Not enough data | Not enough data | 
| **Data Segmentation** | Not enough data | Not enough data | 

#### Predictive Analytics

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Lead Scoring** | Not enough data | Not enough data | 
| **Opportunity Scoring** | Not enough data | Not enough data | 
| **Risk Analysis** | Not enough data | Not enough data | 
| **Live Forecasting** | Not enough data | Not enough data | 

#### Sales Management

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | Not enough data | 
| **Sales Gamification** | Not enough data | Not enough data | 
| **Account-Based Analytics** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Customer Success** | N/A | N/A |
| **Revegy** | N/A | N/A |

#### Agentic AI - Sales Enablement

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Content Management

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Content Import** | Not enough data | Not enough data | 
| **Content Creation** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Advanced Search** | Not enough data | Not enough data | 
| **Content Storage** | Not enough data | Not enough data | 

#### Analytics

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | 
| **Account-Based Engagement** | Not enough data | Not enough data | 
| **Content Utilization** | Not enough data | Not enough data | 

#### Learning Management - Sales Enablement

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Sales Training ** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Sales Onboarding** | Not enough data | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Cross-Functional Alignment** | Not enough data | Not enough data | 
| **AI and Automation** | Not enough data | Not enough data | 
| **End-to-End Customer Journey Insights** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Customer Revenue Optimization (CRO) Software](https://www.g2.com/categories/customer-revenue-optimization)

**Unique to Gainsight Customer Success (3):** [Experience Management Software](https://www.g2.com/categories/experience-management), [Customer Success Software](https://www.g2.com/categories/customer-success), [Proactive Customer Retention Software](https://www.g2.com/categories/proactive-customer-retention)

**Unique to Revegy (6):** [Account Data Management Software](https://www.g2.com/categories/account-data-management), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement)


---
## Reviewer Demographics

### By Company Size

| Segment | Gainsight Customer Success | Revegy | 
|---|---|---|
| **Small-Business** | 9.0% | 15.4% | 
| **Mid-Market** | 57.8% | 20.5% | 
| **Enterprise** | 33.2% | 64.1% | 

### By Industry

#### Gainsight Customer Success

- **Computer Software:** 38.7%
- **Information Technology and Services:** 19.9%
- **Marketing and Advertising:** 4.2%
- **Computer & Network Security:** 3.6%
- **Telecommunications:** 3.5%
- **Internet:** 3.2%
- **Hospital & Health Care:** 2.5%
- **Financial Services:** 2.5%
- **Education Management:** 1.8%
- **E-Learning:** 1.3%
- **Other:** 18.6%

#### Revegy

- **Computer Software:** 51.3%
- **Information Technology and Services:** 23.1%
- **Telecommunications:** 5.1%
- **Staffing and Recruiting:** 2.6%
- **Marketing and Advertising:** 2.6%
- **Management Consulting:** 2.6%
- **Human Resources:** 2.6%
- **Hospital & Health Care:** 2.6%
- **Apparel & Fashion:** 2.6%
- **Alternative Medicine:** 2.6%
- **Other:** 2.6%

---
## Alternatives

### Alternatives to Gainsight Customer Success

- [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1604 reviews)
- [Totango](https://www.g2.com/products/totango/reviews) — 4.3/5 stars (1150 reviews)
- [Custify](https://www.g2.com/products/custify/reviews) — 4.7/5 stars (515 reviews)
- [Planhat](https://www.g2.com/products/planhat/reviews) — 4.5/5 stars (949 reviews)
- [Vitally](https://www.g2.com/products/vitally/reviews) — 4.5/5 stars (703 reviews)
- [Catalyst](https://www.g2.com/products/totango-catalyst/reviews) — 4.5/5 stars (660 reviews)
- [ClientSuccess](https://www.g2.com/products/clientsuccess/reviews) — 4.4/5 stars (424 reviews)
- [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) — 4.4/5 stars (2917 reviews)
- [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) — 4.3/5 stars (751 reviews)
- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3018 reviews)

### Alternatives to Revegy

- [Altify](https://www.g2.com/products/altify/reviews) — 4.2/5 stars (76 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews)
- [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) — 4.5/5 stars (630 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5609 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3573 reviews)
- [Mindtickle](https://www.g2.com/products/mindtickle/reviews) — 4.7/5 stars (2398 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2939 reviews)
- [Anaplan](https://www.g2.com/products/anaplan/reviews) — 4.6/5 stars (461 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6678 reviews)

---
## Top Discussions

### Gainsight Customer Success

- Title: [What is Gainsight used for?](https://www.g2.com/discussions/what-is-gainsight-used-for) — 2 comments
  > **Top comment:** "Organizing information about customers to help those managing the account to document progress."
- Title: [What is Gainsight PX?](https://www.g2.com/discussions/gainsight-what-is-gainsight-px) — 2 comments *(includes official response)*
  > **Top comment:** "Gainsight PX provides businesses with product analytics, digital in-app engagements and user feedback capabilities to accelerate time-to-value, drive product..."
- Title: [What is Gainsight software?](https://www.g2.com/discussions/what-is-gainsight-software) — 2 comments
  > **Top comment:** "Gainsight is a software created specifically to cater to Customer Success teams within the SaaS market."
- Title: [How do we import notes from our previous history of customer data into gainsites newsfeed](https://www.g2.com/discussions/how-do-we-import-notes-from-our-previous-history-of-customer-data-into-gainsites-newsfeed) — 2 comments, 1 upvote
  > **Top comment:** "You could export those comments along with a customerID to a CSV file, post to S3 and ingest into Gainsight that way.  Depending on where you want it..."
- Title: [Is there a way I can have my checked off CTAs in cockpit disappear immediately?](https://www.g2.com/discussions/52149-is-there-a-way-i-can-have-my-checked-off-ctas-in-cockpit-disappear-immediately) — 1 comment, 1 upvote
  > **Top comment:** "I have invested with some scam brokers in the past, and the story is as horrific as the ones i have read because i went through the ordeal myself. I lost..."

### Revegy

No discussions available for this product.

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gainsight-customer-success-vs-revegy)