# Gainsight Customer Communities, Webex Events & Webinars vs Whova Comparison

| | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.6 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 263 | 1,077 | 1,891 | 
| **Largest Market Segment** | Mid-Market (59.1% of reviews) | Small-Business (45.0% of reviews) | Small-Business (45.5% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Gainsight Customer Communities

Pros:
- Ease of Use (9 reviews)
- User Interaction (8 reviews)

Cons:
- Limited Customization (4 reviews)
- Poor Interface Design (3 reviews)

### Webex Events & Webinars

Pros:
- Ease of Use (50 reviews)
- Event Management (33 reviews)

Cons:
- Learning Curve (12 reviews)
- Not Intuitive (12 reviews)

### Whova

Pros:
- Ease of Use (165 reviews)
- Event Management (103 reviews)

Cons:
- Missing Features (28 reviews)
- Excessive Notifications (26 reviews)

---
## Ratings Comparison
| Rating | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
  | **Meets Requirements** | 8.3 (202 reviews) | 9.1 (895 reviews) | 9.5 (1243 reviews) | 
  | **Ease of Use** | 8.7 (213 reviews) | 9.2 (901 reviews) | 9.3 (1274 reviews) | 
  | **Ease of Setup** | 8.2 (158 reviews) | 9.0 (496 reviews) | 9.3 (213 reviews) | 
  | **Ease of Admin** | 8.6 (144 reviews) | 9.1 (443 reviews) | 9.1 (117 reviews) | 
  | **Quality of Support** | 8.8 (197 reviews) | 9.3 (845 reviews) | 9.4 (829 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (144 reviews) | 9.4 (441 reviews) | 9.1 (121 reviews) | 
  | **Product Direction (% positive)** | 8.6 (192 reviews) | 8.9 (869 reviews) | 8.6 (1189 reviews) | 

---
## Pricing

### Gainsight Customer Communities

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Webex Events & Webinars

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Whova

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Event Registration & Ticketing

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Customer Communities** | N/A | N/A |
| **Webex Events & Webinars** | 8.5/10 | 314 |
| **Whova** | 9.0/10 | 469 |

#### Registration

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Event creation** | Not enough data | 9.2 (283 reviews) | 9.1 (194 reviews) | 
| **User registration process** | Not enough data | 8.8 (237 reviews) | 9.3 (243 reviews) | 
| **Payment processing** | Not enough data | 8.6 (173 reviews) | 8.2 (155 reviews) | 
| **Mobile check-in** | Not enough data | 8.8 (187 reviews) | 9.2 (208 reviews) | 
| **On-site tickets and registration** | Not enough data | 8.6 (172 reviews) | 9.0 (174 reviews) | 

#### Generative AI

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 7.5 (55 reviews) | 8.3 (41 reviews) | 

#### Marketing and Communications

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Event website creation** | Not enough data | 8.9 (220 reviews) | 8.6 (151 reviews) | 
| **Email automation** | Not enough data | 8.7 (199 reviews) | 8.8 (174 reviews) | 
| **Email customization** | Not enough data | 8.6 (196 reviews) | 8.6 (160 reviews) | 
| **Contact list management** | Not enough data | 8.6 (213 reviews) | 8.9 (192 reviews) | 
| **Social media promotion** | Not enough data | 8.1 (160 reviews) | 8.8 (178 reviews) | 
| **Lead generation and retrieval** | Not enough data | 8.2 (164 reviews) | 8.9 (160 reviews) | 

#### Agentic AI - Event Registration & Ticketing

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (6 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 8.1 (6 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 7.8 (6 reviews) | Not enough data | 

### Event Management Platforms

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Customer Communities** | N/A | N/A |
| **Webex Events & Webinars** | 8.5/10 | 425 |
| **Whova** | 8.8/10 | 1108 |

#### Registration

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Event creation** | Not enough data | 9.2 (283 reviews) | 9.1 (194 reviews) | 
| **User registration process** | Not enough data | 8.8 (237 reviews) | 9.3 (243 reviews) | 
| **Payment processing** | Not enough data | 8.6 (173 reviews) | 8.2 (155 reviews) | 
| **Mobile check-in** | Not enough data | 8.8 (187 reviews) | 9.2 (208 reviews) | 
| **On-site tickets and registration** | Not enough data | 8.6 (172 reviews) | 9.0 (174 reviews) | 

#### Marketing and Communications

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Event website creation** | Not enough data | 8.9 (220 reviews) | 8.6 (151 reviews) | 
| **Email automation** | Not enough data | 8.7 (199 reviews) | 8.8 (174 reviews) | 
| **Email customization** | Not enough data | 8.6 (196 reviews) | 8.6 (160 reviews) | 
| **Contact list management** | Not enough data | 8.6 (213 reviews) | 8.9 (192 reviews) | 
| **Social media promotion** | Not enough data | 8.1 (160 reviews) | 8.8 (178 reviews) | 
| **Lead generation and retrieval** | Not enough data | 8.2 (164 reviews) | 8.9 (160 reviews) | 

#### Event Operations

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Site selection** | Not enough data | Feature Not Available | Feature Not Available | 
| **Supplier procurement** | Not enough data | Feature Not Available | Feature Not Available | 
| **Hotel and transportation planning** | Not enough data | Feature Not Available | Feature Not Available | 
| **Staff management** | Not enough data | Feature Not Available | Feature Not Available | 
| **Budget management** | Not enough data | Feature Not Available | Feature Not Available | 
| **Session scheduling** | Not enough data | 9.0 (234 reviews) | 9.3 (176 reviews) | 
| **Speaker submissions** | Not enough data | 8.6 (177 reviews) | 8.8 (136 reviews) | 
| **Exhibition management** | Not enough data | 8.7 (192 reviews) | 9.1 (143 reviews) | 

#### Attendee Engagement

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Event agendas and schedules** | Not enough data | 9.3 (380 reviews) ✓ Verified | 9.7 (735 reviews) ✓ Verified | 
| **Floor plans / maps** | Not enough data | 8.8 (313 reviews) ✓ Verified | 9.1 (523 reviews) ✓ Verified | 
| **Social media integrations** | Not enough data | 8.5 (267 reviews) ✓ Verified | 9.0 (578 reviews) ✓ Verified | 
| **Attendee networking** | Not enough data | 8.7 (357 reviews) ✓ Verified | 9.5 (725 reviews) ✓ Verified | 
| **Attendee surveys** | Not enough data | 8.5 (291 reviews) | 9.2 (551 reviews) ✓ Verified | 

#### Platform

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Performance and reliability** | Not enough data | 9.2 (259 reviews) | 9.3 (180 reviews) | 
| **Reporting and dashboards** | Not enough data | 8.9 (247 reviews) | 9.0 (148 reviews) | 
| **API / integrations** | Not enough data | 8.2 (158 reviews) | 8.3 (109 reviews) | 
| **Multiple event management** | Not enough data | 9.0 (191 reviews) | 8.8 (122 reviews) | 

#### Generative AI

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (100 reviews) | 7.7 (79 reviews) | 

#### Agentic AI - Event Management Platforms

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (22 reviews) | 7.8 (13 reviews) | 
| **Multi-step Planning** | Not enough data | 7.4 (22 reviews) | 8.1 (13 reviews) | 
| **Cross-system Integration** | Not enough data | 7.3 (22 reviews) | 8.5 (13 reviews) | 

### Lead Retrieval

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Customer Communities** | N/A | N/A |
| **Webex Events & Webinars** | 8.8/10 | 55 |
| **Whova** | 8.7/10 | 63 |

#### At-Event Tools

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Business Card Scanner** | Not enough data | 8.1 (25 reviews) | 8.5 (26 reviews) | 
| **Notetaking** | Not enough data | 9.0 (30 reviews) | 7.9 (26 reviews) | 
| **Device Rental** | Not enough data | 7.9 (22 reviews) | Feature Not Available | 

#### Post-Event Tools

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Lead Follow-Up** | Not enough data | 8.6 (33 reviews) | 8.9 (33 reviews) | 
| **Lead Analysis** | Not enough data | 9.0 (39 reviews) | 8.7 (31 reviews) | 
| **Interaction History** | Not enough data | 9.2 (35 reviews) | 8.9 (28 reviews) | 

#### Software Offerings

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Web Portal** | Not enough data | 9.4 (42 reviews) | 8.6 (32 reviews) | 
| **Mobile Application** | Not enough data | 9.6 (52 reviews) | 9.4 (42 reviews) | 
| **Integrations & APIs** | Not enough data | 8.1 (30 reviews) | 8.3 (21 reviews) | 

#### Agentic AI - Lead Retrieval

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Webinar

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Customer Communities** | N/A | N/A |
| **Webex Events & Webinars** | 8.1/10 | 298 |
| **Whova** | N/A | N/A |

#### Host Tools

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Branding** | Not enough data | 8.8 (256 reviews) | Not enough data | 
| **Role-based Access** | Not enough data | 9.0 (261 reviews) | Not enough data | 
| **Recording** | Not enough data | 9.3 (269 reviews) | Not enough data | 

#### Attendee Tools

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Registration** | Not enough data | 9.0 (266 reviews) | Not enough data | 
| **Attendee Live Chat** | Not enough data | 9.1 (279 reviews) | Not enough data | 
| **Polls and Surveys** | Not enough data | 8.9 (259 reviews) | Not enough data | 

#### Post-Event Tools

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Event Analytics** | Not enough data | 8.8 (243 reviews) | Not enough data | 
| **Attendee Reports** | Not enough data | 9.0 (248 reviews) | Not enough data | 

#### Integrations

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Social Media Integration** | Not enough data | 8.6 (221 reviews) | Not enough data | 
| **Software Integrations** | Not enough data | 8.9 (231 reviews) | Not enough data | 

#### Agentic AI - Webinar

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.4 (8 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 6.7 (8 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 6.7 (8 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 6.7 (8 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 6.9 (8 reviews) | Not enough data | 

### Event Marketing

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Customer Communities** | N/A | N/A |
| **Webex Events & Webinars** | 8.4/10 | 74 |
| **Whova** | 9.2/10 | 62 |

#### Marketing and Communications

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Lead generation and retrieval** | Not enough data | 8.5 (46 reviews) | 9.4 (35 reviews) | 
| **Social media promotion** | Not enough data | 7.9 (47 reviews) | 9.2 (37 reviews) | 
| **Event website creation** | Not enough data | Feature Not Available | 9.2 (34 reviews) | 
| **Email customization** | Not enough data | 8.7 (49 reviews) | 9.0 (33 reviews) | 
| **Contact list management** | Not enough data | 8.6 (53 reviews) | 9.1 (36 reviews) | 

#### Attendee Engagement

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Social media integrations** | Not enough data | 8.0 (46 reviews) | 9.1 (35 reviews) | 
| **Attendee networking** | Not enough data | 8.6 (62 reviews) | 9.4 (39 reviews) | 
| **Attendee surveys-attendee engagement** | Not enough data | 8.5 (56 reviews) | 9.3 (37 reviews) | 

#### Registration

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Event creation** | Not enough data | 9.0 (61 reviews) | 9.2 (33 reviews) | 
| **User registration process** | Not enough data | 8.8 (52 reviews) | 9.4 (37 reviews) | 
| **Mobile check-in** | Not enough data | 8.8 (40 reviews) | 9.1 (37 reviews) | 

#### Generative AI

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (24 reviews) | 8.8 (24 reviews) | 

#### Agentic AI - Event Marketing

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Virtual Event Platforms

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Customer Communities** | N/A | N/A |
| **Webex Events & Webinars** | 8.6/10 | 177 |
| **Whova** | 9.1/10 | 189 |

#### Administration

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Event Configuration** | Not enough data | 9.3 (155 reviews) | 9.3 (92 reviews) | 
| **Event Marketing** | Not enough data | 8.6 (104 reviews) | 9.1 (85 reviews) | 
| **Speaker Access and Control** | Not enough data | 8.6 (130 reviews) | 9.3 (96 reviews) | 
| **Advanced Reporting** | Not enough data | 8.8 (140 reviews) | 8.8 (76 reviews) | 

#### Virtual Experience

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Virtual Lobby** | Not enough data | 8.6 (105 reviews) | 9.2 (96 reviews) | 
| **Built-In Webcasting** | Not enough data | 8.6 (120 reviews) | 9.1 (86 reviews) | 
| **Webcasting Integrations** | Not enough data | 8.9 (122 reviews) | 9.1 (88 reviews) | 
| **Cross-Device Functionality** | Not enough data | 9.0 (139 reviews) | 9.1 (97 reviews) | 
| **Session / Agenda Management** | Not enough data | Not enough data | Not enough data | 
| **Live Streaming & Recording** | Not enough data | Not enough data | Not enough data | 
| **Registration & Attendee Management** | Not enough data | Not enough data | Not enough data | 
| **Event Setup & Scheduling** | Not enough data | Not enough data | Not enough data | 
| **Branding & Customization** | Not enough data | Not enough data | Not enough data | 
| **Interactive Speaker / Moderator Controls** | Not enough data | Not enough data | Not enough data | 

#### Engagement

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Online Event Agenda** | Not enough data | 9.4 (160 reviews) | 9.6 (126 reviews) | 
| **Interactive Content** | Not enough data | 9.0 (142 reviews) | 9.5 (122 reviews) | 
| **1:1 Networking** | Not enough data | 8.6 (135 reviews) | 9.1 (117 reviews) | 
| **Exhibitors/Sponsorships** | Not enough data | 8.8 (139 reviews) | 9.1 (103 reviews) | 
| **Gamification & Incentives** | Not enough data | Not enough data | Not enough data | 
| **Real‑Time Interaction Tools** | Not enough data | Not enough data | Not enough data | 
| **Networking / Matchmaking** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 7.8 (44 reviews) | 8.1 (27 reviews) | 

#### Agentic AI - Virtual Event Platforms

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (5 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 8.7 (5 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.0 (5 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 8.3 (5 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 8.3 (5 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 8.0 (5 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 8.0 (5 reviews) | Not enough data | 

#### Administration / Support - Virtual Event Platforms

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Role‑Based Access & Permissions** | Not enough data | Not enough data | Not enough data | 
| **Security & Compliance** | Not enough data | Not enough data | Not enough data | 

#### Insights & Scale - Virtual Event Platforms

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **User Capacity & Reliability** | Not enough data | Not enough data | Not enough data | 
| **Analytics & Reporting** | Not enough data | Not enough data | Not enough data | 

### Virtual Career Fair Platforms

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Customer Communities** | N/A | N/A |
| **Webex Events & Webinars** | N/A | N/A |
| **Whova** | 9.0/10 | 29 |

#### Planning

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Promotion** | Not enough data | Not enough data | 8.6 (16 reviews) | 
| **Registration** | Not enough data | Not enough data | 9.3 (17 reviews) | 
| **Candidate information** | Not enough data | Not enough data | 9.2 (17 reviews) | 
| **Scheduling** | Not enough data | Not enough data | 9.6 (17 reviews) | 

#### Event Experience

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Multiple devices** | Not enough data | Not enough data | 9.0 (17 reviews) | 
| **Attendee tracking** | Not enough data | Not enough data | 8.9 (18 reviews) | 
| **One-on-one chats** | Not enough data | Not enough data | 8.9 (18 reviews) | 
| **Live broadcasts** | Not enough data | Not enough data | 8.8 (16 reviews) | 

#### Administration

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Analytics** | Not enough data | Not enough data | 8.7 (15 reviews) | 
| **Custom branding** | Not enough data | Not enough data | 8.6 (14 reviews) | 

### Event Networking and Matchmaking

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Customer Communities** | N/A | N/A |
| **Webex Events & Webinars** | 8.5/10 | 90 |
| **Whova** | N/A | N/A |

#### Event Networking

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Meeting Scheduling** | Not enough data | 8.6 (63 reviews) | Not enough data | 
| **Integration / APIs** | Not enough data | 8.0 (52 reviews) | Not enough data | 
| **Virtual Networking** | Not enough data | 8.7 (65 reviews) | Not enough data | 
| **Communication Tools** | Not enough data | 8.8 (72 reviews) | Not enough data | 
| **Attendee Profiles** | Not enough data | 8.9 (75 reviews) | Not enough data | 

#### Event Intelligence

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Meeting Reports** | Not enough data | 8.2 (66 reviews) | Not enough data | 
| **Prospect Intelligence ** | Not enough data | 8.3 (48 reviews) | Not enough data | 
| **Lead Capture** | Not enough data | 8.4 (51 reviews) | Not enough data | 
| **AI-Powered Matchmaking** | Not enough data | Feature Not Available | Not enough data | 

#### Agentic AI - Event Networking and Matchmaking

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Customer Communities** | N/A | N/A |
| **Webex Events & Webinars** | N/A | N/A |
| **Whova** | N/A | N/A |

#### Generative AI

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Mobile Event Apps

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Customer Communities** | N/A | N/A |
| **Webex Events & Webinars** | 7.5/10 | 401 |
| **Whova** | 9.4/10 | 989 |

#### Agentic AI - Mobile Event Apps

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.0 (7 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 5.2 (7 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 5.5 (7 reviews) | Not enough data | 

#### Attendee Engagement

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Event agendas and schedules** | Not enough data | 9.3 (380 reviews) ✓ Verified | 9.7 (735 reviews) ✓ Verified | 
| **Floor plans / maps** | Not enough data | 8.8 (313 reviews) ✓ Verified | 9.1 (523 reviews) ✓ Verified | 
| **Social media integrations** | Not enough data | 8.5 (267 reviews) ✓ Verified | 9.0 (578 reviews) ✓ Verified | 
| **Attendee networking** | Not enough data | 8.7 (357 reviews) ✓ Verified | 9.5 (725 reviews) ✓ Verified | 
| **Attendee surveys** | Not enough data | 8.5 (291 reviews) | 9.2 (551 reviews) ✓ Verified | 

### Online Community Management

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Customer Communities** | 7.4/10 | 150 |
| **Webex Events & Webinars** | 8.5/10 | 52 |
| **Whova** | N/A | N/A |

#### Community Building

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Member Profiles** | 7.0 (80 reviews) | 8.5 (27 reviews) | Not enough data | 
| **Email & Notifications** | 7.6 (52 reviews) | 9.0 (16 reviews) | Not enough data | 
| **Member Discovery** | Not enough data | Not enough data | Not enough data | 
| **Member Referrals** | Not enough data | Not enough data | Not enough data | 
| **Community Spaces** | Not enough data | Not enough data | Not enough data | 
| **Paid Memberships** | Not enough data | Not enough data | Not enough data | 
| **Multimedia Sharing** | Not enough data | Not enough data | Not enough data | 
| **Courses** | Not enough data | Not enough data | Not enough data | 

#### Community Improvement

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Gamification** | 7.9 (51 reviews) | 8.2 (17 reviews) | Not enough data | 
| **Polls & Questions** | 6.8 (47 reviews) | 8.5 (16 reviews) | Not enough data | 
| **Automation Rules** | Not enough data | Not enough data | Not enough data | 

#### Customer Analytics

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Community Insights** | 7.7 (88 reviews) | 8.2 (16 reviews) | Not enough data | 
| **Community Engagement Analytics** | 8.1 (108 reviews) | 9.1 (44 reviews) | Not enough data | 
| **Downloadable Reports** | 7.3 (104 reviews) | 8.3 (43 reviews) | Not enough data | 
| **ROI Tracking** | 7.2 (82 reviews) | 8.2 (38 reviews) | Not enough data | 

#### Community Management

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Community Feeds & Discussions** | 8.1 (93 reviews) | 8.5 (35 reviews) | Not enough data | 
| **Live Streaming** | Not enough data | Not enough data | Not enough data | 
| **Chat & Messaging** | Not enough data | Not enough data | Not enough data | 
| **Events Management** | Not enough data | Not enough data | Not enough data | 
| **Admin Roles & Permissions** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Online Community Management

| Feature | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | 6.7 (6 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

---
## Categories

**Unique to Gainsight Customer Communities (1):** [Online Community Management Software](https://www.g2.com/categories/online-community-management)

**Unique to Webex Events & Webinars (9):** [Virtual Event Platforms](https://www.g2.com/categories/virtual-event-platforms), [Event Marketing Software](https://www.g2.com/categories/event-marketing), [Lead Retrieval Software](https://www.g2.com/categories/lead-retrieval), [Event Networking and Matchmaking](https://www.g2.com/categories/event-networking-and-matchmaking), [Event Management Platforms](https://www.g2.com/categories/event-management-platforms), [Mobile Event Apps](https://www.g2.com/categories/mobile-event-apps), [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing), [Online Community Management Software](https://www.g2.com/categories/online-community-management), [Webinar Platforms](https://www.g2.com/categories/webinar)

**Unique to Whova (7):** [Virtual Event Platforms](https://www.g2.com/categories/virtual-event-platforms), [Event Marketing Software](https://www.g2.com/categories/event-marketing), [Lead Retrieval Software](https://www.g2.com/categories/lead-retrieval), [Event Management Platforms](https://www.g2.com/categories/event-management-platforms), [Mobile Event Apps](https://www.g2.com/categories/mobile-event-apps), [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing), [Virtual Career Fair Platforms](https://www.g2.com/categories/virtual-career-fair-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Gainsight Customer Communities | Webex Events & Webinars | Whova | 
|---|---|---|---|
| **Small-Business** | 16.3% | 45.0% | 45.5% | 
| **Mid-Market** | 59.1% | 33.2% | 36.8% | 
| **Enterprise** | 24.5% | 21.7% | 17.7% | 

### By Industry

#### Gainsight Customer Communities

- **Computer Software:** 36.9%
- **Information Technology and Services:** 19.2%
- **Telecommunications:** 8.1%
- **Computer & Network Security:** 3.5%
- **Internet:** 2.3%
- **Marketing and Advertising:** 2.3%
- **Music:** 1.9%
- **E-Learning:** 1.5%
- **Education Management:** 1.5%
- **Financial Services:** 1.5%
- **Other:** 21.2%

#### Webex Events & Webinars

- **Non-Profit Organization Management:** 11.3%
- **Information Technology and Services:** 11.0%
- **Higher Education:** 6.0%
- **Events Services:** 5.7%
- **Education Management:** 5.1%
- **Computer Software:** 4.8%
- **Hospital & Health Care:** 3.4%
- **Financial Services:** 3.1%
- **Consumer Services:** 2.8%
- **Marketing and Advertising:** 2.2%
- **Other:** 44.6%

#### Whova

- **Education Management:** 13.5%
- **Non-Profit Organization Management:** 7.2%
- **Higher Education:** 5.9%
- **Hospital & Health Care:** 4.3%
- **Information Technology and Services:** 3.4%
- **Primary/Secondary Education:** 3.1%
- **Computer Software:** 3.1%
- **Health, Wellness and Fitness:** 2.7%
- **Research:** 2.6%
- **Events Services:** 2.3%
- **Other:** 51.8%

---
## Alternatives

### Alternatives to Gainsight Customer Communities

- [Higher Logic Thrive](https://www.g2.com/products/higher-logic-thrive/reviews) — 4.4/5 stars (435 reviews)
- [Influitive](https://www.g2.com/products/jigsaw-interactive-influitive/reviews) — 4.4/5 stars (396 reviews)
- [Bettermode](https://www.g2.com/products/bettermode/reviews) — 4.6/5 stars (118 reviews)
- [Higher Logic Vanilla](https://www.g2.com/products/higher-logic-vanilla/reviews) — 4.3/5 stars (99 reviews)
- [Mighty Networks](https://www.g2.com/products/mighty-networks/reviews) — 4.6/5 stars (691 reviews)
- [Discourse](https://www.g2.com/products/discourse/reviews) — 4.0/5 stars (68 reviews)
- [Circle](https://www.g2.com/products/circle-so-circle/reviews) — 4.5/5 stars (478 reviews)
- [Hivebrite](https://www.g2.com/products/hivebrite/reviews) — 4.4/5 stars (213 reviews)
- [Forj](https://www.g2.com/products/forj/reviews) — 4.6/5 stars (81 reviews)
- [Thinkific](https://www.g2.com/products/thinkific/reviews) — 4.5/5 stars (400 reviews)

### Alternatives to Webex Events & Webinars

- [vFairs](https://www.g2.com/products/vfairs/reviews) — 4.7/5 stars (1775 reviews)
- [RingCentral Events](https://www.g2.com/products/ringcentral-events/reviews) — 4.5/5 stars (946 reviews)
- [Bizzabo](https://www.g2.com/products/bizzabo/reviews) — 4.3/5 stars (444 reviews)
- [EventMobi](https://www.g2.com/products/eventmobi/reviews) — 4.6/5 stars (255 reviews)
- [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) — 4.3/5 stars (2144 reviews)
- [Airmeet - Virtual Events & Webinar Platform](https://www.g2.com/products/airmeet-virtual-events-webinar-platform/reviews) — 4.6/5 stars (756 reviews)
- [PheedLoop](https://www.g2.com/products/pheedloop/reviews) — 4.8/5 stars (321 reviews)
- [BigMarker](https://www.g2.com/products/bigmarker/reviews) — 4.7/5 stars (445 reviews)
- [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) — 4.5/5 stars (413 reviews)
- [Eventbrite](https://www.g2.com/products/eventbrite/reviews) — 4.3/5 stars (912 reviews)

### Alternatives to Whova

- [vFairs](https://www.g2.com/products/vfairs/reviews) — 4.7/5 stars (1775 reviews)
- [RingCentral Events](https://www.g2.com/products/ringcentral-events/reviews) — 4.5/5 stars (946 reviews)
- [EventMobi](https://www.g2.com/products/eventmobi/reviews) — 4.6/5 stars (255 reviews)
- [Swapcard](https://www.g2.com/products/swapcard/reviews) — 4.6/5 stars (226 reviews)
- [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) — 4.3/5 stars (2144 reviews)
- [Airmeet - Virtual Events & Webinar Platform](https://www.g2.com/products/airmeet-virtual-events-webinar-platform/reviews) — 4.6/5 stars (756 reviews)
- [Bizzabo](https://www.g2.com/products/bizzabo/reviews) — 4.3/5 stars (444 reviews)
- [PheedLoop](https://www.g2.com/products/pheedloop/reviews) — 4.8/5 stars (321 reviews)
- [Eventee](https://www.g2.com/products/eventee/reviews) — 4.8/5 stars (241 reviews)
- [Eventbrite](https://www.g2.com/products/eventbrite/reviews) — 4.3/5 stars (912 reviews)

---
## Top Discussions

### Gainsight Customer Communities

- Title: [Can an Insided community (especially with your community powered knowledge base) exist as a bolt on, alongside an online help centre, or for real success, does a company need to commit to the community as the online resource for customer support?](https://www.g2.com/discussions/25155-can-an-insided-community-especially-with-your-community-powered-knowledge-base-exist-as-a-bolt-on-alongside-an-online-help-centre-or-for-real-success-does-a-company-need-to-commit-to-the-community-as-the-online-resource-for-customer-support) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Defining community success will depend upon the business's community goals; every company is different. We have found customers can be successful with both..."
- Title: [What does inSided Online Community Platform do?](https://www.g2.com/discussions/what-does-insided-online-community-platform-do) — 1 comment
  > **Top comment:** "Platform for hosting online community - including forums, events, updates, and feature requests."
- Title: [What is a community platform?](https://www.g2.com/discussions/insided-online-community-platform-what-is-a-community-platform) — 1 comment
  > **Top comment:** "An online space to host a community of users based around a common goal, creating the ability for users to connect, collaborate, and build relationships with..."

### Webex Events & Webinars

- Title: [Is Socio GDPR Compliant?](https://www.g2.com/discussions/gdpr-compliance-06031246-ff5c-4fe7-b18e-9c2846d67367) — 4 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Socio serves companies around the world and is fully compliant with The General Data Protection Regulation (EU) 2016/679 ("GDPR")."
- Title: [What is Webex Webinars used for?](https://www.g2.com/discussions/what-is-webex-webinars-used-for) — 2 comments
  > **Top comment:** "Webex webinar is just like a meeting platform like teams, to arrange webinars, the only difference is, it is cisco product."
- Title: [Would you consider a different pricing model for non-profit organizations?](https://www.g2.com/discussions/would-you-consider-a-different-pricing-model-for-non-profit-organizations) — 2 comments
  > **Top comment:** "I would love if this option could be investigated, as a non-profit organization here as well, our events budget is limited in certain areas!"
- Title: [How do I join a Webex event?](https://www.g2.com/discussions/how-do-i-join-a-webex-event) — 1 comment
  > **Top comment:** "Cisco Webex Events application free for everyone globally with limited features. When you want to use for business purpose, the paid version are available...."
- Title: [We could afford to use Socio because we partnered with another organization (IAEA). Still, we would likely not be able to afford it on our own since we are an organization of teachers, and our organization is nonprofit.](https://www.g2.com/discussions/we-could-afford-to-use-socio-because-we-partnered-with-another-organization-iaea-still-we-would-likely-not-be-able-to-afford-it-on-our-own-since-we-are-an-organization-of-teachers-and-our-organization-is-nonprofit) — 1 comment, 1 upvote
  > **Top comment:** "I invested 70% of my retirement payment on binary options with the mindset of getting it multiplied and enjoying a better retirement life. It was sweet and..."

### Whova

- Title: [Integration of scanned contact to Outlook](https://www.g2.com/discussions/12720-integration-of-scanned-contact-to-outlook) — 3 comments, 1 upvote
  > **Top comment:** "Not a simple answer, but on iPhone I found a workaround. On the Whova 'Home' screen, tap your profile image and it will show you "My Contacts" tab. Open  the..."
- Title: [How do you use Whova?](https://www.g2.com/discussions/how-do-you-use-whova) — 2 comments
  > **Top comment:** "Thank you for posting this question! When it comes to using Whova, the possibilities are endless, but allow me to give a brief overview: 

Whova is used by..."
- Title: [We really liked Whova, but their customer service is poor.  Is there a comparable service to try?](https://www.g2.com/discussions/we-really-liked-whova-but-their-customer-service-is-poor-is-there-a-comparable-service-to-try) — 2 comments, 1 upvote
  > **Top comment:** "Hi Michael, 

Thank you for sharing feedback about your experience with our platform and customer support team. I’m glad to hear that the Whova Web Portal..."
- Title: [I was the end user of the product, how easy is it to use Who  as the administrator](https://www.g2.com/discussions/i-was-the-end-user-of-the-product-how-easy-is-it-to-use-who-as-the-administrator) — 2 comments, 1 upvote
  > **Top comment:** "Reasonably easy. On my first project I had 3 weeks to learn before the App launched and we were ready a week early. Whova agent was excellent support."
- Title: [How can i seel my orgnaization on using it? i need a quick orientation or training on this.](https://www.g2.com/discussions/how-can-i-seel-my-orgnaization-on-using-it-i-need-a-quick-orientation-or-training-on-this) — 2 comments, 1 upvote
  > **Top comment:** "Whova is a great application to use if you want to connect everyone together for a certain project or task. It also allows you to create subgroups to were if..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gainsight-customer-communities-vs-webex-events-webinars-vs-whova)