# Gainsight Customer Communities vs Webex Events & Webinars Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Gainsight Customer Communities excels in fostering customer engagement, with users appreciating the platform's ability to connect with customers and gather their opinions on various topics. This feature enhances the overall user experience by allowing for active advocacy and insights into customer interactions.
- **Users say** that Webex Events & Webinars stands out for its **ease of use** and intuitive design, making event organization a breeze. Reviewers highlight the platform's customizable forms and seamless navigation between events, which contribute to a more efficient event management process.
- **According to verified reviews** , Gainsight Customer Communities provides valuable resources for users seeking information about features, which is particularly beneficial for Customer Success Managers. This support helps users feel more confident in managing client relationships effectively.
- **Reviewers mention** that Webex Events & Webinars is modern and user-friendly, receiving positive feedback for its interface that enhances participation and engagement. Users appreciate how the platform integrates seamlessly with their websites, simplifying event showcasing and management.
- **G2 reviewers highlight** that while Gainsight Customer Communities has a strong focus on community engagement, it may face challenges in certain areas like social network integration and survey customization, which could limit its versatility for some users.
- **Users report** that Webex Events & Webinars not only meets but often exceeds expectations in terms of support quality and product direction, with many praising the platform's ability to adapt to user needs and provide a comprehensive event management solution.



| | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 268 | 1,078 | 
| **Largest Market Segment** | Mid-Market (59.0% of reviews) | Small-Business (45.1% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Gainsight Customer Communities

Pros:
- Ease of Use (9 reviews)
- User Interaction (8 reviews)

Cons:
- Limited Customization (4 reviews)
- Poor Interface Design (3 reviews)

### Webex Events & Webinars

Pros:
- Ease of Use (61 reviews)
- Event Management (41 reviews)

Cons:
- Limited Customization (17 reviews)
- Learning Curve (14 reviews)

---
## Ratings Comparison
| Rating | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
  | **Meets Requirements** | 8.3 (203 reviews) | 9.1 (896 reviews) | 
  | **Ease of Use** | 8.7 (218 reviews) | 9.2 (902 reviews) | 
  | **Ease of Setup** | 8.2 (159 reviews) | 9.0 (497 reviews) | 
  | **Ease of Admin** | 8.6 (144 reviews) | 9.1 (443 reviews) | 
  | **Quality of Support** | 8.8 (202 reviews) | 9.3 (846 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (144 reviews) | 9.4 (441 reviews) | 
  | **Product Direction (% positive)** | 8.6 (193 reviews) | 8.9 (870 reviews) | 

---
## Pricing

### Gainsight Customer Communities

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Webex Events & Webinars

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Event Registration & Ticketing

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Customer Communities** | N/A | N/A |
| **Webex Events & Webinars** | 8.5/10 | 315 |

#### Registration

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Event creation** | Not enough data | 9.2 (284 reviews) | 
| **User registration process** | Not enough data | 8.8 (238 reviews) | 
| **Payment processing** | Not enough data | 8.6 (173 reviews) | 
| **Mobile check-in** | Not enough data | 8.8 (188 reviews) | 
| **On-site tickets and registration** | Not enough data | 8.6 (172 reviews) | 

#### Generative AI

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.5 (55 reviews) | 

#### Marketing and Communications

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Event website creation** | Not enough data | 8.9 (221 reviews) | 
| **Email automation** | Not enough data | 8.7 (200 reviews) | 
| **Email customization** | Not enough data | 8.6 (197 reviews) | 
| **Contact list management** | Not enough data | 8.6 (214 reviews) | 
| **Social media promotion** | Not enough data | 8.1 (160 reviews) | 
| **Lead generation and retrieval** | Not enough data | 8.2 (164 reviews) | 

#### Agentic AI - Event Registration & Ticketing

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (6 reviews) | 
| **Multi-step Planning** | Not enough data | 8.1 (6 reviews) | 
| **Cross-system Integration** | Not enough data | 7.8 (6 reviews) | 

### Event Management Platforms

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Customer Communities** | N/A | N/A |
| **Webex Events & Webinars** | 8.5/10 | 426 |

#### Registration

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Event creation** | Not enough data | 9.2 (284 reviews) | 
| **User registration process** | Not enough data | 8.8 (238 reviews) | 
| **Payment processing** | Not enough data | 8.6 (173 reviews) | 
| **Mobile check-in** | Not enough data | 8.8 (188 reviews) | 
| **On-site tickets and registration** | Not enough data | 8.6 (172 reviews) | 

#### Marketing and Communications

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Event website creation** | Not enough data | 8.9 (221 reviews) | 
| **Email automation** | Not enough data | 8.7 (200 reviews) | 
| **Email customization** | Not enough data | 8.6 (197 reviews) | 
| **Contact list management** | Not enough data | 8.6 (214 reviews) | 
| **Social media promotion** | Not enough data | 8.1 (160 reviews) | 
| **Lead generation and retrieval** | Not enough data | 8.2 (164 reviews) | 

#### Event Operations

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Site selection** | Not enough data | Feature Not Available | 
| **Supplier procurement** | Not enough data | Feature Not Available | 
| **Hotel and transportation planning** | Not enough data | Feature Not Available | 
| **Staff management** | Not enough data | Feature Not Available | 
| **Budget management** | Not enough data | Feature Not Available | 
| **Session scheduling** | Not enough data | 9.0 (235 reviews) | 
| **Speaker submissions** | Not enough data | 8.6 (177 reviews) | 
| **Exhibition management** | Not enough data | 8.7 (192 reviews) | 

#### Attendee Engagement

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Event agendas and schedules** | Not enough data | 9.3 (381 reviews) ✓ Verified | 
| **Floor plans / maps** | Not enough data | 8.8 (313 reviews) ✓ Verified | 
| **Social media integrations** | Not enough data | 8.5 (267 reviews) ✓ Verified | 
| **Attendee networking** | Not enough data | 8.7 (357 reviews) ✓ Verified | 
| **Attendee surveys** | Not enough data | 8.5 (291 reviews) | 

#### Platform

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Performance and reliability** | Not enough data | 9.2 (260 reviews) | 
| **Reporting and dashboards** | Not enough data | 8.9 (247 reviews) | 
| **API / integrations** | Not enough data | 8.3 (159 reviews) | 
| **Multiple event management** | Not enough data | 9.0 (192 reviews) | 

#### Generative AI

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (100 reviews) | 

#### Agentic AI - Event Management Platforms

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (22 reviews) | 
| **Multi-step Planning** | Not enough data | 7.4 (22 reviews) | 
| **Cross-system Integration** | Not enough data | 7.3 (22 reviews) | 

### Lead Retrieval

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Customer Communities** | N/A | N/A |
| **Webex Events & Webinars** | 8.8/10 | 55 |

#### At-Event Tools

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Business Card Scanner** | Not enough data | 8.1 (25 reviews) | 
| **Notetaking** | Not enough data | 9.0 (30 reviews) | 
| **Device Rental** | Not enough data | 7.9 (22 reviews) | 

#### Post-Event Tools

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Lead Follow-Up** | Not enough data | 8.6 (33 reviews) | 
| **Lead Analysis** | Not enough data | 9.0 (39 reviews) | 
| **Interaction History** | Not enough data | 9.2 (35 reviews) | 

#### Software Offerings

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Web Portal** | Not enough data | 9.4 (42 reviews) | 
| **Mobile Application** | Not enough data | 9.6 (52 reviews) | 
| **Integrations & APIs** | Not enough data | 8.1 (30 reviews) | 

#### Agentic AI - Lead Retrieval

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Webinar

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Customer Communities** | N/A | N/A |
| **Webex Events & Webinars** | 8.1/10 | 298 |

#### Host Tools

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Branding** | Not enough data | 8.8 (256 reviews) | 
| **Role-based Access** | Not enough data | 9.0 (261 reviews) | 
| **Recording** | Not enough data | 9.3 (269 reviews) | 

#### Attendee Tools

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Registration** | Not enough data | 9.0 (266 reviews) | 
| **Attendee Live Chat** | Not enough data | 9.1 (279 reviews) | 
| **Polls and Surveys** | Not enough data | 8.9 (259 reviews) | 

#### Post-Event Tools

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Event Analytics** | Not enough data | 8.8 (243 reviews) | 
| **Attendee Reports** | Not enough data | 9.0 (248 reviews) | 

#### Integrations

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Social Media Integration** | Not enough data | 8.6 (221 reviews) | 
| **Software Integrations** | Not enough data | 8.9 (231 reviews) | 

#### Agentic AI - Webinar

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.4 (8 reviews) | 
| **Multi-step Planning** | Not enough data | 6.7 (8 reviews) | 
| **Cross-system Integration** | Not enough data | 6.7 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.7 (8 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (8 reviews) | 

### Event Marketing

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Customer Communities** | N/A | N/A |
| **Webex Events & Webinars** | 8.4/10 | 74 |

#### Marketing and Communications

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Lead generation and retrieval** | Not enough data | 8.5 (46 reviews) | 
| **Social media promotion** | Not enough data | 7.9 (47 reviews) | 
| **Event website creation** | Not enough data | Feature Not Available | 
| **Email customization** | Not enough data | 8.7 (49 reviews) | 
| **Contact list management** | Not enough data | 8.6 (53 reviews) | 

#### Attendee Engagement

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Social media integrations** | Not enough data | 8.0 (46 reviews) | 
| **Attendee networking** | Not enough data | 8.6 (62 reviews) | 
| **Attendee surveys-attendee engagement** | Not enough data | 8.5 (56 reviews) | 

#### Registration

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Event creation** | Not enough data | 9.0 (61 reviews) | 
| **User registration process** | Not enough data | 8.8 (52 reviews) | 
| **Mobile check-in** | Not enough data | 8.8 (40 reviews) | 

#### Generative AI

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (24 reviews) | 

#### Agentic AI - Event Marketing

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Virtual Event Platforms

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Customer Communities** | N/A | N/A |
| **Webex Events & Webinars** | 8.6/10 | 178 |

#### Administration

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Event Configuration** | Not enough data | 9.3 (155 reviews) | 
| **Event Marketing** | Not enough data | 8.6 (104 reviews) | 
| **Speaker Access and Control** | Not enough data | 8.6 (130 reviews) | 
| **Advanced Reporting** | Not enough data | 8.8 (140 reviews) | 

#### Virtual Experience

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Virtual Lobby** | Not enough data | 8.6 (105 reviews) | 
| **Built-In Webcasting** | Not enough data | 8.6 (120 reviews) | 
| **Webcasting Integrations** | Not enough data | 8.9 (122 reviews) | 
| **Cross-Device Functionality** | Not enough data | 9.0 (140 reviews) | 
| **Session / Agenda Management** | Not enough data | Not enough data | 
| **Live Streaming & Recording** | Not enough data | Not enough data | 
| **Registration & Attendee Management** | Not enough data | Not enough data | 
| **Event Setup & Scheduling** | Not enough data | Not enough data | 
| **Branding & Customization** | Not enough data | Not enough data | 
| **Interactive Speaker / Moderator Controls** | Not enough data | Not enough data | 

#### Engagement

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Online Event Agenda** | Not enough data | 9.4 (160 reviews) | 
| **Interactive Content** | Not enough data | 9.0 (142 reviews) | 
| **1:1 Networking** | Not enough data | 8.6 (135 reviews) | 
| **Exhibitors/Sponsorships** | Not enough data | 8.8 (139 reviews) | 
| **Gamification & Incentives** | Not enough data | Not enough data | 
| **Real‑Time Interaction Tools** | Not enough data | Not enough data | 
| **Networking / Matchmaking** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.8 (44 reviews) | 

#### Agentic AI - Virtual Event Platforms

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (5 reviews) | 
| **Multi-step Planning** | Not enough data | 8.7 (5 reviews) | 
| **Cross-system Integration** | Not enough data | 8.0 (5 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (5 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (5 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (5 reviews) | 
| **Decision Making** | Not enough data | 8.0 (5 reviews) | 

#### Administration / Support - Virtual Event Platforms

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Role‑Based Access & Permissions** | Not enough data | Not enough data | 
| **Security & Compliance** | Not enough data | Not enough data | 

#### Insights & Scale - Virtual Event Platforms

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **User Capacity & Reliability** | Not enough data | Not enough data | 
| **Analytics & Reporting** | Not enough data | Not enough data | 

### Event Networking and Matchmaking

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Customer Communities** | N/A | N/A |
| **Webex Events & Webinars** | 8.5/10 | 90 |

#### Event Networking

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Meeting Scheduling** | Not enough data | 8.6 (63 reviews) | 
| **Integration / APIs** | Not enough data | 8.0 (52 reviews) | 
| **Virtual Networking** | Not enough data | 8.7 (65 reviews) | 
| **Communication Tools** | Not enough data | 8.8 (72 reviews) | 
| **Attendee Profiles** | Not enough data | 8.9 (75 reviews) | 

#### Event Intelligence

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Meeting Reports** | Not enough data | 8.2 (66 reviews) | 
| **Prospect Intelligence ** | Not enough data | 8.3 (48 reviews) | 
| **Lead Capture** | Not enough data | 8.4 (51 reviews) | 
| **AI-Powered Matchmaking** | Not enough data | Feature Not Available | 

#### Agentic AI - Event Networking and Matchmaking

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Mobile Event Apps

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Customer Communities** | N/A | N/A |
| **Webex Events & Webinars** | 7.5/10 | 402 |

#### Agentic AI - Mobile Event Apps

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.0 (7 reviews) | 
| **Multi-step Planning** | Not enough data | 5.2 (7 reviews) | 
| **Cross-system Integration** | Not enough data | 5.5 (7 reviews) | 

#### Attendee Engagement

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Event agendas and schedules** | Not enough data | 9.3 (381 reviews) ✓ Verified | 
| **Floor plans / maps** | Not enough data | 8.8 (313 reviews) ✓ Verified | 
| **Social media integrations** | Not enough data | 8.5 (267 reviews) ✓ Verified | 
| **Attendee networking** | Not enough data | 8.7 (357 reviews) ✓ Verified | 
| **Attendee surveys** | Not enough data | 8.5 (291 reviews) | 

### Online Community Management

| Product | Score | Reviews |
|---|---|---|
| **Gainsight Customer Communities** | 7.6/10 | 155 |
| **Webex Events & Webinars** | 8.5/10 | 52 |

#### Community Building

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Member Profiles** | 7.0 (81 reviews) | 8.5 (27 reviews) | 
| **Email & Notifications** | 7.6 (53 reviews) | 9.0 (16 reviews) | 
| **Member Discovery** | Not enough data | Not enough data | 
| **Member Referrals** | Not enough data | Not enough data | 
| **Community Spaces** | 10.0 (5 reviews) | Not enough data | 
| **Paid Memberships** | Not enough data | Not enough data | 
| **Multimedia Sharing** | Not enough data | Not enough data | 
| **Courses** | Not enough data | Not enough data | 

#### Community Improvement

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Gamification** | 7.9 (52 reviews) | 8.2 (17 reviews) | 
| **Polls & Questions** | 6.8 (48 reviews) | 8.5 (16 reviews) | 
| **Automation Rules** | Not enough data | Not enough data | 

#### Customer Analytics

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Community Insights** | 7.7 (90 reviews) | 8.2 (16 reviews) | 
| **Community Engagement Analytics** | 8.1 (111 reviews) | 9.1 (44 reviews) | 
| **Downloadable Reports** | 7.3 (105 reviews) | 8.3 (43 reviews) | 
| **ROI Tracking** | 7.2 (83 reviews) | 8.2 (38 reviews) | 

#### Community Management

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Community Feeds & Discussions** | 8.2 (96 reviews) | 8.5 (35 reviews) | 
| **Live Streaming** | Not enough data | Not enough data | 
| **Chat & Messaging** | Not enough data | Not enough data | 
| **Events Management** | Not enough data | Not enough data | 
| **Admin Roles & Permissions** | 6.7 (5 reviews) | Not enough data | 

#### Agentic AI - Online Community Management

| Feature | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | 6.3 (9 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Online Community Management Software](https://www.g2.com/categories/online-community-management)


**Unique to Webex Events & Webinars (8):** [Virtual Event Platforms](https://www.g2.com/categories/virtual-event-platforms), [Event Marketing Software](https://www.g2.com/categories/event-marketing), [Lead Retrieval Software](https://www.g2.com/categories/lead-retrieval), [Event Networking and Matchmaking](https://www.g2.com/categories/event-networking-and-matchmaking), [Event Management Platforms](https://www.g2.com/categories/event-management-platforms), [Mobile Event Apps](https://www.g2.com/categories/mobile-event-apps), [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing), [Webinar Platforms](https://www.g2.com/categories/webinar)


---
## Reviewer Demographics

### By Company Size

| Segment | Gainsight Customer Communities | Webex Events & Webinars | 
|---|---|---|
| **Small-Business** | 16.1% | 45.1% | 
| **Mid-Market** | 59.0% | 33.2% | 
| **Enterprise** | 24.9% | 21.7% | 

### By Industry

#### Gainsight Customer Communities

- **Computer Software:** 37.0%
- **Information Technology and Services:** 19.2%
- **Telecommunications:** 7.9%
- **Computer & Network Security:** 3.4%
- **Marketing and Advertising:** 2.6%
- **Internet:** 2.3%
- **Music:** 1.9%
- **E-Learning:** 1.5%
- **Financial Services:** 1.5%
- **Education Management:** 1.5%
- **Other:** 21.1%

#### Webex Events & Webinars

- **Non-Profit Organization Management:** 11.3%
- **Information Technology and Services:** 11.0%
- **Higher Education:** 6.0%
- **Events Services:** 5.7%
- **Education Management:** 5.1%
- **Computer Software:** 4.7%
- **Hospital & Health Care:** 3.4%
- **Financial Services:** 3.1%
- **Consumer Services:** 2.8%
- **Marketing and Advertising:** 2.2%
- **Other:** 44.6%

---
## Alternatives

### Alternatives to Gainsight Customer Communities

- [Higher Logic Thrive](https://www.g2.com/products/higher-logic-thrive/reviews) — 4.4/5 stars (435 reviews)
- [Influitive](https://www.g2.com/products/jigsaw-interactive-influitive/reviews) — 4.4/5 stars (396 reviews)
- [Bettermode](https://www.g2.com/products/bettermode/reviews) — 4.7/5 stars (117 reviews)
- [Higher Logic Vanilla](https://www.g2.com/products/higher-logic-vanilla/reviews) — 4.3/5 stars (99 reviews)
- [Mighty Networks](https://www.g2.com/products/mighty-networks/reviews) — 4.6/5 stars (719 reviews)
- [Discourse](https://www.g2.com/products/discourse/reviews) — 4.0/5 stars (68 reviews)
- [Circle](https://www.g2.com/products/circle-so-circle/reviews) — 4.5/5 stars (502 reviews)
- [Hivebrite](https://www.g2.com/products/hivebrite/reviews) — 4.4/5 stars (225 reviews)
- [Forj](https://www.g2.com/products/forj/reviews) — 4.6/5 stars (81 reviews)
- [Thinkific](https://www.g2.com/products/thinkific/reviews) — 4.5/5 stars (402 reviews)

### Alternatives to Webex Events & Webinars

- [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) — 4.3/5 stars (2151 reviews)
- [vFairs](https://www.g2.com/products/vfairs/reviews) — 4.7/5 stars (1783 reviews)
- [RingCentral Events](https://www.g2.com/products/ringcentral-events/reviews) — 4.5/5 stars (954 reviews)
- [Bizzabo](https://www.g2.com/products/bizzabo/reviews) — 4.3/5 stars (448 reviews)
- [EventMobi](https://www.g2.com/products/eventmobi/reviews) — 4.6/5 stars (256 reviews)
- [Whova](https://www.g2.com/products/whova/reviews) — 4.8/5 stars (1915 reviews)
- [Airmeet - Virtual Events & Webinar Platform](https://www.g2.com/products/airmeet-virtual-events-webinar-platform/reviews) — 4.6/5 stars (756 reviews)
- [PheedLoop](https://www.g2.com/products/pheedloop/reviews) — 4.8/5 stars (321 reviews)
- [BigMarker](https://www.g2.com/products/bigmarker/reviews) — 4.7/5 stars (444 reviews)
- [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) — 4.5/5 stars (413 reviews)

---
## Top Discussions

### Gainsight Customer Communities

- Title: [Can an Insided community (especially with your community powered knowledge base) exist as a bolt on, alongside an online help centre, or for real success, does a company need to commit to the community as the online resource for customer support?](https://www.g2.com/discussions/25155-can-an-insided-community-especially-with-your-community-powered-knowledge-base-exist-as-a-bolt-on-alongside-an-online-help-centre-or-for-real-success-does-a-company-need-to-commit-to-the-community-as-the-online-resource-for-customer-support) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Defining community success will depend upon the business's community goals; every company is different. We have found customers can be successful with both..."
- Title: [What does inSided Online Community Platform do?](https://www.g2.com/discussions/what-does-insided-online-community-platform-do) — 1 comment
  > **Top comment:** "Platform for hosting online community - including forums, events, updates, and feature requests."
- Title: [What is a community platform?](https://www.g2.com/discussions/insided-online-community-platform-what-is-a-community-platform) — 1 comment
  > **Top comment:** "An online space to host a community of users based around a common goal, creating the ability for users to connect, collaborate, and build relationships with..."

### Webex Events & Webinars

- Title: [Is Socio GDPR Compliant?](https://www.g2.com/discussions/gdpr-compliance-06031246-ff5c-4fe7-b18e-9c2846d67367) — 4 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Socio serves companies around the world and is fully compliant with The General Data Protection Regulation (EU) 2016/679 ("GDPR")."
- Title: [What is Webex Webinars used for?](https://www.g2.com/discussions/what-is-webex-webinars-used-for) — 2 comments
  > **Top comment:** "Webex webinar is just like a meeting platform like teams, to arrange webinars, the only difference is, it is cisco product."
- Title: [Would you consider a different pricing model for non-profit organizations?](https://www.g2.com/discussions/would-you-consider-a-different-pricing-model-for-non-profit-organizations) — 2 comments
  > **Top comment:** "I would love if this option could be investigated, as a non-profit organization here as well, our events budget is limited in certain areas!"
- Title: [How do I join a Webex event?](https://www.g2.com/discussions/how-do-i-join-a-webex-event) — 1 comment
  > **Top comment:** "Cisco Webex Events application free for everyone globally with limited features. When you want to use for business purpose, the paid version are available...."
- Title: [We could afford to use Socio because we partnered with another organization (IAEA). Still, we would likely not be able to afford it on our own since we are an organization of teachers, and our organization is nonprofit.](https://www.g2.com/discussions/we-could-afford-to-use-socio-because-we-partnered-with-another-organization-iaea-still-we-would-likely-not-be-able-to-afford-it-on-our-own-since-we-are-an-organization-of-teachers-and-our-organization-is-nonprofit) — 1 comment, 1 upvote
  > **Top comment:** "I invested 70% of my retirement payment on binary options with the mindset of getting it multiplied and enjoying a better retirement life. It was sweet and..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gainsight-customer-communities-vs-webex-events-webinars)