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Compare Gaggle and Incident IQ 
Featured Products
At a Glance
Market Segments
Mid-Market (64.7% of reviews)
Mid-Market (51.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Gaggle
Star Rating
(119)4.6 out of 5
Market Segments
Mid-Market (64.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GaggleIncident IQ
Star Rating
(218)4.6 out of 5
Market Segments
Mid-Market (51.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Incident IQGaggle vs Incident IQ
When assessing the two solutions, reviewers found Incident IQ easier to use and administer. However, reviewers preferred the ease of set up, and doing business with Gaggle overall.
- Gaggle and Incident IQ both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Gaggle is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Incident IQ over Gaggle.
Pricing
Entry-Level Pricing
Gaggle
No pricing availableIncident IQ
No pricing availableFree Trial
Gaggle
No trial information availableIncident IQ
No trial information availableRatings
Meets Requirements
9.0
101
9.0
202
Ease of Use
8.7
106
8.9
204
Ease of Setup
9.3
83
8.9
99
Ease of Admin
8.9
92
9.0
105
Quality of Support
9.3
95
9.1
185
Has the product been a good partner in doing business?
9.5
91
9.4
101
Product Direction (% positive)
9.3
106
9.4
199
Features by Category
Ticket and Case Management
Not enough data
8.8
91
Not enough data
8.8
91
Not enough data
8.9
92
Not enough data
8.9
83
Not enough data
8.7
66
Not enough data
9.0
91
Not enough data
9.0
89
Not enough data
8.8
75
Generative AI
Not enough data
7.8
26
Not enough data
7.8
26
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
8.7
81
Not enough data
8.6
74
Not enough data
7.9
46
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
8.0
63
Not enough data
8.7
79
Not enough data
8.6
83
Not enough data
9.0
84
Not enough data
8.5
80
Not enough data
8.9
84
Customization
Not enough data
Not enough data
Not enough data
Not enough data
HR Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
Not enough data
9.2
95
Not enough data
8.7
72
Not enough data
8.6
65
Not enough data
8.5
77
Not enough data
8.7
74
Generative AI
Not enough data
8.1
26
Not enough data
8.1
26
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
9.0
89
Not enough data
8.7
74
Not enough data
8.4
55
Not enough data
8.9
87
Incident Management
Not enough data
9.0
119
Not enough data
8.9
111
Not enough data
8.9
121
Not enough data
8.4
114
Not enough data
8.4
108
Reporting
Not enough data
8.9
119
Not enough data
8.7
103
Not enough data
8.5
90
Access & Usability
Not enough data
8.0
104
Not enough data
8.5
106
Not enough data
8.6
103
Not enough data
8.6
89
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Gaggle and Incident IQ are categorized as School Management
Unique Categories
Gaggle has no unique categories
Reviews
Reviewers' Company Size
Gaggle
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Incident IQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Primary/Secondary Education
50.4%
Education Management
47.9%
Law Enforcement
0.8%
Higher Education
0.8%
‐
Other
0.0%
Primary/Secondary Education
38.6%
Information Technology and Services
22.8%
Education Management
21.4%
Computer Software
2.3%
Telecommunications
1.9%
Other
13.0%
Alternatives
Discussions
What is a gaggle alert?
1 Comment
MN
hiRead more
Gaggle has no more discussions with answers
How are you priced?
2 Comments
Official Response from Incident IQ
Incident IQ is priced based on student enrollment, creating a price point that is accessible for districts of all sizes. Read more
Do you integrate with single sign-on providers?
2 Comments
Official Response from Incident IQ
Yes. Incident IQ currently integrates with Google SSO, Azure, and Microsoft Local AD. Integrations with further SSO providers will be released in the near...Read more
Do you have a mobile app?
1 Comment
Official Response from Incident IQ
Yes. Incident IQ features a native mobile app, built for iOS and Android. Read more
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