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At a Glance
Market Segments
Small-Business (48.7% of reviews)
Mid-Market (35.2% of reviews)
Entry-Level Pricing
Free Per Year
$6.00 1 User Per Month
G2 Profile and Reviews
Star Rating
(4,086)4.7 out of 5
Market Segments
Small-Business (48.7% of reviews)
Entry-Level Pricing
Free Per Year
Free Trial is available
Browse all 4 pricing plansMicrosoft 365
Star Rating
(5,613)4.6 out of 5
Market Segments
Mid-Market (35.2% of reviews)
Entry-Level Pricing
$6.00 1 User Per Month
Browse all 3 pricing plansG2 Profile and Reviews vs Microsoft 365
When assessing the two solutions, reviewers found G2 Profile and Reviews easier to use, set up, and administer. Reviewers also preferred doing business with G2 Profile and Reviews overall.
- G2 Profile and Reviews and Microsoft 365 both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that G2 Profile and Reviews is the preferred option.
- When assessing product direction, G2 Profile and Reviews and Microsoft 365 received similar ratings from our reviewers.
Pricing
Entry-Level Pricing
G2 Profile and Reviews
Free
Free
Per Year
Be discovered by millions of software buyers. Claim your profile, collect reviews, and share customer love.
- 3 Users
- Basic Profile
- Standard Seller Page
Microsoft 365
Microsoft 365 Business Basic
$6.00
1 User Per Month
Business Basic combines web and mobile versions of the Office apps, business email with Exchange, user management, 1 TB of OneDrive storage, and Teams for up to 300 users.
- Identity, access, and user management for up to 300 employees
- Custom business email (you@yourbusiness.com
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook
Free Trial
G2 Profile and Reviews
Free Trial is available
Microsoft 365
Free Trial is available
Ratings
Meets Requirements
9.3
2,174
9.3
4,652
Ease of Use
9.3
2,229
9.0
4,701
Ease of Setup
9.2
502
8.8
1,260
Ease of Admin
9.0
373
8.7
956
Quality of Support
9.2
1,886
8.5
3,922
Has the product been a good partner in doing business?
9.1
474
8.8
929
Product Direction (% positive)
8.8
2,048
8.8
4,587
Features by Category
File Management
Not enough data
9.2
176
Not enough data
9.3
174
Not enough data
9.4
173
Not enough data
9.0
168
Not enough data
8.9
170
Agentic AI - Cloud Content Collaboration
Not enough data
8.6
74
Not enough data
8.7
73
Not enough data
8.8
74
Collaboration
Not enough data
9.2
173
Not enough data
9.4
172
Not enough data
9.1
172
Not enough data
8.8
169
Administration
Not enough data
9.2
167
Not enough data
9.2
167
Not enough data
9.1
164
Not enough data
8.9
165
Not enough data
8.8
160
Not enough data
9.4
166
Platform
Not enough data
9.3
180
Not enough data
8.8
175
Not enough data
9.0
175
Not enough data
8.8
177
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
9.5
176
Not enough data
9.3
178
Not enough data
8.8
174
Business Instant Messaging
Not enough data
9.1
176
Not enough data
9.2
175
Business Instant Messaging
Not enough data
9.1
175
Not enough data
9.2
178
Not enough data
9.0
172
Generative AI - Business Instant Messaging
Not enough data
8.7
130
AI - Business Instant Messaging
Not enough data
8.6
129
Not enough data
8.6
130
Not enough data
8.5
130
Not enough data
8.6
133
Agentic AI - Business Instant Messaging
Not enough data
8.6
82
Not enough data
8.5
82
Presenter Tools
Not enough data
8.9
123
Not enough data
8.4
124
Not enough data
8.2
121
Not enough data
8.6
121
Conferencing Options
Not enough data
8.9
127
Not enough data
9.0
125
Not enough data
9.0
129
Application Tools
Not enough data
8.8
120
Not enough data
8.6
122
Not enough data
8.8
122
Agentic AI - Screen Sharing
Not enough data
8.1
37
Platform Basics
Not enough data
8.7
160
Not enough data
8.9
160
Not enough data
9.1
160
Platform Content
Not enough data
8.8
161
Not enough data
8.3
160
Not enough data
8.6
153
Not enough data
9.1
157
Platform Additional Functionality
Not enough data
8.9
154
Not enough data
8.9
153
Not enough data
9.0
156
Generative AI
Not enough data
8.1
107
Not enough data
7.9
105
Not enough data
7.3
104
Not enough data
8.0
106
Not enough data
7.2
103
Not enough data
7.9
104
Not enough data
7.5
102
Inbox Tools
Not enough data
8.9
207
Not enough data
9.0
206
Not enough data
9.0
205
Not enough data
9.0
205
Coordination Tools
Not enough data
9.2
208
Not enough data
8.9
205
Not enough data
8.7
203
Software Options
Not enough data
9.3
209
Not enough data
8.8
209
Email Client - Agentic AI
Not enough data
8.3
75
Not enough data
8.2
75
Review Platform
9.3
1286
Not enough data
9.3
1314
Not enough data
9.2
1281
Not enough data
9.2
1187
Not enough data
9.1
1162
Not enough data
Calculating
Not enough data
9.2
179
Not enough data
9.0
178
Insights
Not enough data
8.7
177
Not enough data
9.1
175
Editing
Not enough data
8.8
176
Not enough data
8.8
174
Not enough data
8.9
173
Functionality
Not enough data
8.5
173
Not enough data
8.9
172
Not enough data
8.9
170
Not enough data
9.1
174
Applications
Not enough data
9.3
1265
Not enough data
9.1
1206
Not enough data
8.8
1196
Collaboration
Not enough data
8.9
1171
Not enough data
8.8
1091
Not enough data
8.7
1142
Management
Not enough data
8.8
1165
Not enough data
9.1
1226
Not enough data
9.2
1254
Agentic AI - Office Suites
Not enough data
8.0
120
Not enough data
8.1
121
B2B Services Reviews
9.0
746
Not enough data
9.3
858
Not enough data
9.4
898
Not enough data
9.0
769
Not enough data
9.2
799
Not enough data
Agentic AI - Anti Money Laundering
8.9
32
Not enough data
8.8
31
Not enough data
Collaboration Tools
Not enough data
9.1
192
Not enough data
9.1
190
Not enough data
8.6
186
Not enough data
9.1
188
Not enough data
9.2
188
Meeting Coordination
Not enough data
9.2
194
Not enough data
9.0
189
Not enough data
9.1
189
Not enough data
9.0
184
Software Type
Not enough data
9.0
192
Not enough data
9.1
189
Not enough data
9.2
190
Agentic AI - Video Conferencing
Not enough data
8.4
75
Not enough data
8.4
74
Not enough data
8.3
74
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Data collection
8.8
12
Not enough data
8.6
12
Not enough data
8.7
14
Not enough data
8.8
12
Not enough data
8.6
11
Not enough data
Segment Trending
8.7
13
Not enough data
8.3
13
Not enough data
8.9
14
Not enough data
8.6
12
Not enough data
Analysis
9.0
12
Not enough data
8.2
11
Not enough data
8.3
12
Not enough data
Platform
8.6
14
Not enough data
8.6
13
Not enough data
8.6
12
Not enough data
9.0
12
Not enough data
8.8
14
Not enough data
8.7
13
Not enough data
Agentic AI - Market Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
8.8
44
Not enough data
9.0
43
Not enough data
8.7
44
Not enough data
8.9
45
Survey Customization
Not enough data
8.6
45
Not enough data
8.8
46
Not enough data
8.7
43
Not enough data
8.8
44
Survey Insights
Not enough data
8.9
44
Not enough data
9.0
43
Not enough data
9.0
43
Not enough data
8.9
44
Agentic AI - Survey
Not enough data
9.1
11
Not enough data
8.6
11
Not enough data
8.8
11
Calendar View
Not enough data
9.0
200
Not enough data
8.9
203
Shared Calendar
Not enough data
9.0
201
Not enough data
8.9
200
Accessibility
Not enough data
8.8
193
Not enough data
8.7
194
Integration
Not enough data
8.9
195
Not enough data
8.8
198
Not enough data
8.9
196
Notifications
Not enough data
9.0
198
Not enough data
8.6
195
Generative AI
Not enough data
7.8
137
Not enough data
8.0
133
Not enough data
7.9
133
Agentic AI - Calendar
Not enough data
7.7
70
Notifications
Not enough data
9.0
112
Not enough data
8.7
110
Not enough data
8.9
109
Settings
Not enough data
9.1
114
Not enough data
9.1
110
Not enough data
9.0
111
Personalization
Not enough data
8.7
109
Not enough data
8.9
109
Integrations
Not enough data
8.9
111
Not enough data
8.9
106
Not enough data
8.3
106
Not enough data
9.0
109
Not enough data
8.8
106
Generative AI
Not enough data
8.6
81
Not enough data
8.5
79
Not enough data
8.2
80
Not enough data
8.4
81
Not enough data
8.3
80
Agentic AI - Online Appointment Scheduling
Not enough data
8.8
44
Not enough data
8.9
44
Not enough data
8.9
44
Design
Not enough data
8.9
230
Not enough data
8.9
232
Not enough data
8.7
230
Collaboration
Not enough data
9.2
231
Not enough data
9.2
232
File Types
Not enough data
9.4
237
Not enough data
9.1
235
Not enough data
8.6
227
Edit & Revise
Not enough data
8.9
235
Not enough data
8.8
231
Not enough data
9.2
235
Integrate & Embed
Not enough data
8.8
229
Not enough data
8.6
228
Not enough data
8.9
230
Operating System
Not enough data
9.4
233
Not enough data
8.5
226
Not enough data
7.9
218
Generative AI
Not enough data
8.1
172
Not enough data
8.2
172
Not enough data
7.8
168
Not enough data
8.0
171
Not enough data
7.9
167
Agentic AI - Document Creation
Not enough data
8.4
89
Sorting & Filtering
Not enough data
8.9
213
Not enough data
9.1
211
Not enough data
8.6
206
Not enough data
9.0
209
Integrations
Not enough data
9.3
212
Not enough data
8.5
203
Not enough data
8.2
198
Time Management
Not enough data
8.9
204
Not enough data
9.1
210
Not enough data
8.8
206
Generative AI
Not enough data
8.4
155
Not enough data
8.3
155
Not enough data
8.5
155
Agentic AI - Email Management
Not enough data
8.6
85
Not enough data
8.6
85
Customization - AI Agent Builders
8.5
10
Not enough data
8.5
10
Not enough data
8.8
10
Not enough data
Functionality - AI Agent Builders
8.3
10
Not enough data
8.3
10
Not enough data
8.8
10
Not enough data
9.0
10
Not enough data
Data and Analytics - AI Agent Builders
8.8
10
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
Integration - AI Agent Builders
8.8
10
Not enough data
8.8
10
Not enough data
8.8
10
Not enough data
8.8
10
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Study Creation & Design - Conversational AI Survey Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Participant Management & Recruitment - Conversational AI Survey Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection & Interview Moderation - Conversational AI Survey Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.0
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
In-House Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
G2 Profile and Reviews and Microsoft 365 are categorized as Survey
Unique Categories
G2 Profile and Reviews is categorized as Technology Review Platforms, B2B Services Review Platforms, Technology Research Services, AI Agent Builders, AI Chatbots, AI Sales Assistant, AI SDRs, Chatbots, Conversational AI Survey Platforms, Market Intelligence, and Online Reputation Management
Microsoft 365 is categorized as Email Management, Business Instant Messaging, Email Client, Screen Sharing, Spreadsheets, Presentation, Online Appointment Scheduling, Document Creation, Cloud Content Collaboration, Office Suites, Calendar, and Video Conferencing
Reviews
Reviewers' Company Size
G2 Profile and Reviews
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft 365
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.5%
Computer Software
13.6%
Marketing and Advertising
5.5%
Education Management
3.3%
Financial Services
3.3%
Other
57.7%
Information Technology and Services
10.7%
Education Management
5.9%
Computer Software
5.2%
Higher Education
4.9%
Hospital & Health Care
4.1%
Other
69.2%
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