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At a Glance
Market Segments
Small-Business (48.7% of reviews)
Mid-Market (37.5% of reviews)
Entry-Level Pricing
Free Per Year
No pricing available
G2 Profile and Reviews
Star Rating
(4,110)4.7 out of 5
Market Segments
Small-Business (48.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Year
Free Trial is available
Browse all 4 pricing plansIDC
Star Rating
(24)4.5 out of 5
Market Segments
Mid-Market (37.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about IDCSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say G2.com excels in user experience with a high Ease of Use rating of 9.4, while IDC's rating of 9.0 indicates it may not be as intuitive for new users. Users on G2 appreciate the straightforward navigation and user-friendly interface.
- Reviewers mention that G2.com has a superior Quality of Support rating of 9.2 compared to IDC's 8.0. Users report that G2's support team is responsive and helpful, often resolving issues quickly, which is a significant advantage for businesses needing reliable assistance.
- Users say G2.com shines in its Review Search functionality, scoring 9.3, while IDC lacks this feature, which can hinder users' ability to find relevant reviews efficiently. Reviewers highlight the ease of filtering and searching for specific feedback on G2.com.
- Users on G2 report that G2.com has a more robust Product Direction rating of 8.8, suggesting a clearer vision for future updates and features, whereas IDC's 7.7 indicates some uncertainty. Reviewers mention that G2's commitment to continuous improvement is a key factor in their satisfaction.
- Reviewers mention that G2.com has a larger Total Number of Reviews at 3,840, providing a more comprehensive view of user experiences compared to IDC's 21 reviews. This abundance of feedback allows potential buyers to make more informed decisions based on diverse user insights.
- Users report that G2.com offers a better Entry Level Price with a free tier, making it accessible for small businesses, while IDC does not provide a free option. Reviewers appreciate this flexibility, allowing them to explore the software without financial commitment.
Pricing
Entry-Level Pricing
G2 Profile and Reviews
Free
Free
Per Year
Be discovered by millions of software buyers. Claim your profile, collect reviews, and share customer love.
- 3 Users
- Basic Profile
- Standard Seller Page
IDC
No pricing availableFree Trial
G2 Profile and Reviews
Free Trial is available
IDC
No trial information availableRatings
Meets Requirements
9.3
2,182
9.1
13
Ease of Use
9.3
2,239
9.2
12
Ease of Setup
9.2
511
Not enough data
Ease of Admin
9.0
374
Not enough data
Quality of Support
9.2
1,892
8.2
13
Has the product been a good partner in doing business?
9.1
476
8.3
5
Product Direction (% positive)
8.8
2,056
7.9
11
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Review Platform
9.3
1288
Not enough data
9.3
1316
Not enough data
9.2
1282
Not enough data
9.2
1188
Not enough data
9.1
1164
Not enough data
B2B Services Reviews
9.0
747
Not enough data
9.3
859
Not enough data
9.4
898
Not enough data
9.0
769
Not enough data
9.2
799
Not enough data
Agentic AI - Anti Money Laundering
8.9
32
Not enough data
8.8
31
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Data collection
8.8
12
Not enough data
8.6
12
Not enough data
8.7
14
Not enough data
8.8
12
Not enough data
8.6
11
Not enough data
Segment Trending
8.7
13
Not enough data
8.3
13
Not enough data
8.9
14
Not enough data
8.6
12
Not enough data
Analysis
9.0
12
Not enough data
8.2
11
Not enough data
8.3
12
Not enough data
Platform
8.6
14
Not enough data
8.6
13
Not enough data
8.6
12
Not enough data
9.0
12
Not enough data
8.8
14
Not enough data
8.7
13
Not enough data
Agentic AI - Market Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
8.6
11
Not enough data
8.6
11
Not enough data
8.8
11
Not enough data
Functionality - AI Agent Builders
8.5
11
Not enough data
8.3
11
Not enough data
8.9
11
Not enough data
9.1
11
Not enough data
Data and Analytics - AI Agent Builders
8.8
11
Not enough data
8.5
11
Not enough data
8.3
11
Not enough data
Integration - AI Agent Builders
8.8
11
Not enough data
8.6
11
Not enough data
8.6
11
Not enough data
8.8
11
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Study Creation & Design - Conversational AI Survey Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Participant Management & Recruitment - Conversational AI Survey Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection & Interview Moderation - Conversational AI Survey Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.5
9
Not enough data
8.3
7
Not enough data
8.6
6
Not enough data
Reporting
8.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
In-House Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
G2 Profile and Reviews and IDC are categorized as Technology Research Services
Unique Categories
G2 Profile and Reviews is categorized as Technology Review Platforms, B2B Services Review Platforms, AI Agent Builders, AI Chatbots, AI Sales Assistant, AI SDRs, Chatbots, Conversational AI Survey Platforms, Survey, Market Intelligence, and Online Reputation Management
IDC has no unique categories
Reviews
Reviewers' Company Size
G2 Profile and Reviews
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
IDC
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.5%
Computer Software
13.6%
Marketing and Advertising
5.5%
Education Management
3.3%
Financial Services
3.3%
Other
57.8%
Computer Software
16.7%
Telecommunications
12.5%
Information Technology and Services
12.5%
Electrical/Electronic Manufacturing
12.5%
Consumer Electronics
8.3%
Other
37.5%
Alternatives
Discussions
Is g2 com legit?
23 Comments
RR
It is true platform 100% true and genuine platformRead more
What is g2 software?
20 Comments
FA
For me, it is a place to look for new software tools that help me work remotely. a most reliable software marketplace with tons of software listed.Read more
How do i make money doing reviews
13 Comments
JS
There are several betting sites that have hit the industry and if you are an avid sports lover, then you know it is important to have a presence in this...Read more
IDC has no discussions with answers
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