Compare Google Workspace and Zoho Mail 
At a Glance
Market Segments
Small-Business (46.3% of reviews)
Small-Business (74.2% of reviews)
Entry-Level Pricing
$6.00 Per Month
0
Google Workspace
Star Rating
(47,765)4.6 out of 5
Market Segments
Small-Business (46.3% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 Per Month
Browse all 3 pricing plansZoho Mail
Star Rating
(708)4.4 out of 5
Market Segments
Small-Business (74.2% of reviews)
Pros & Cons
Entry-Level Pricing
0
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Google Workspace excels in providing a comprehensive suite of tools, integrating email, documents, storage, and meetings all in one platform. Users appreciate the efficiency it brings, allowing for real-time collaboration in Docs, Sheets, and Slides, which enhances team productivity.
- Users say that Zoho Mail stands out for its cost-effectiveness, being free for entry-level users. Many find it straightforward and appreciate its seamless connections to other Zoho applications, making it a viable alternative to Google for those on a budget.
- Reviewers mention that Google Workspace's implementation process is notably quick and intuitive, with many users highlighting the ease of onboarding. This is a significant advantage for teams looking to get up and running without extensive training.
- According to verified reviews, Zoho Mail is praised for its organized folder system, which helps users maintain tidy office communications. The reliable keyword search feature is also highlighted, making it easier to locate specific emails quickly, which is essential for daily operations.
- G2 reviewers indicate that Google Workspace's support quality is generally higher, with users rating it positively for responsiveness and helpfulness. This can be crucial for businesses that rely on timely assistance to resolve issues and maintain productivity.
- Users report that while Zoho Mail is user-friendly and spam-free, it may not offer the same level of advanced features as Google Workspace, particularly in areas like AI integration and collaborative tools, which can enhance overall workflow efficiency.
Pricing
Entry-Level Pricing
Google Workspace
Business Starter
$6.00
Per Month
- Custom and secure business email
- 100 participant video meetings
- 30 GB storage per user
Zoho Mail
Free
0
Get started for free!
- 5GB /User Mailbox Storage
- Online office apps (Writer, Sheet, Show)
- Integrated chat
Free Trial
Google Workspace
Free Trial is available
Zoho Mail
Free Trial is available
Ratings
Meets Requirements
9.1
37,838
9.0
591
Ease of Use
9.3
38,061
9.0
595
Ease of Setup
9.2
9,978
8.6
262
Ease of Admin
9.0
8,399
8.7
189
Quality of Support
8.6
30,172
8.4
518
Has the product been a good partner in doing business?
9.0
7,726
8.8
179
Product Direction (% positive)
8.7
36,536
8.6
570
Features by Category
File Management
9.2
8036
Not enough data
9.1
8087
Not enough data
9.0
8171
Not enough data
8.9
8214
Not enough data
9.0
7802
Not enough data
Agentic AI - Cloud Content Collaboration
7.7
132
Not enough data
8.0
136
Not enough data
8.1
132
Not enough data
Collaboration
9.0
7584
Not enough data
9.4
8413
Not enough data
9.2
7918
Not enough data
8.8
6865
Not enough data
Administration
9.1
6054
Not enough data
8.9
5876
Not enough data
9.1
5824
Not enough data
8.4
6312
Not enough data
8.7
5306
Not enough data
9.1
6434
Not enough data
Platform
9.3
2151
Not enough data
8.8
1743
Not enough data
8.8
1669
Not enough data
8.8
1510
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
8.8
2109
Not enough data
8.8
2235
Not enough data
8.7
2050
Not enough data
Business Instant Messaging
9.0
2190
Not enough data
9.0
2239
Not enough data
Business Instant Messaging
9.0
2277
Not enough data
9.1
2348
Not enough data
8.7
1891
Not enough data
Generative AI - Business Instant Messaging
8.4
263
Not enough data
AI - Business Instant Messaging
8.3
257
Not enough data
8.3
256
Not enough data
8.2
254
Not enough data
8.3
255
Not enough data
Agentic AI - Business Instant Messaging
8.2
143
Not enough data
8.3
141
Not enough data
Browser
Not enough data
9.8
14
Not enough data
9.4
14
Not enough data
9.5
14
User Tools
Not enough data
9.0
14
Not enough data
9.5
14
Not enough data
9.7
15
Editing Tools
Not enough data
9.3
14
Not enough data
9.4
12
Workspace Options
Not enough data
9.3
14
Not enough data
9.3
12
Presenter Tools
8.9
2831
Not enough data
8.4
2437
Not enough data
8.3
2321
Not enough data
8.7
2733
Not enough data
Conferencing Options
9.0
3104
Not enough data
9.0
3159
Not enough data
9.1
3275
Not enough data
Application Tools
8.8
2505
Not enough data
8.6
2581
Not enough data
9.1
2878
Not enough data
Agentic AI - Screen Sharing
8.5
231
Not enough data
Platform Basics
8.7
1833
Not enough data
8.8
1824
Not enough data
9.5
1863
Not enough data
Platform Content
8.6
1714
Not enough data
8.1
1717
Not enough data
8.3
1647
Not enough data
9.4
1828
Not enough data
Platform Additional Functionality
8.8
1614
Not enough data
9.2
1717
Not enough data
9.4
1770
Not enough data
Generative AI
8.5
556
Not enough data
8.2
545
Not enough data
7.6
542
Not enough data
8.5
550
Not enough data
7.3
532
Not enough data
8.2
540
Not enough data
7.9
539
Not enough data
Calculating
8.9
1873
Not enough data
8.9
1764
Not enough data
Insights
8.7
1746
Not enough data
8.9
1812
Not enough data
Editing
8.5
1747
Not enough data
9.4
1916
Not enough data
8.9
1803
Not enough data
Functionality
8.7
1606
Not enough data
9.2
1825
Not enough data
9.1
1838
Not enough data
9.6
1930
Not enough data
Applications
9.3
1545
Not enough data
9.1
1362
Not enough data
8.3
1255
Not enough data
Collaboration
9.4
1572
Not enough data
9.0
1241
Not enough data
9.4
1462
Not enough data
Management
9.2
1402
Not enough data
9.1
1291
Not enough data
9.5
1349
Not enough data
Agentic AI - Office Suites
8.1
426
Not enough data
8.2
436
Not enough data
Task Creation
Not enough data
9.1
48
Not enough data
8.9
49
Not enough data
8.8
43
Not enough data
9.1
44
Task Management
Not enough data
9.3
47
Not enough data
9.4
48
Not enough data
8.8
42
Not enough data
9.1
46
Generative AI
Not enough data
8.3
15
Not enough data
8.6
15
Collaboration Tools
9.0
5956
Not enough data
9.1
4200
Not enough data
8.3
3661
Not enough data
9.0
4249
Not enough data
8.9
3988
Not enough data
Meeting Coordination
9.1
5820
Not enough data
8.5
5195
Not enough data
8.8
5476
Not enough data
9.2
4189
Not enough data
Software Type
9.1
5771
Not enough data
9.2
4260
Not enough data
8.9
3832
Not enough data
Agentic AI - Video Conferencing
8.2
399
Not enough data
7.9
404
Not enough data
8.3
401
Not enough data
Survey Management
9.0
1025
Not enough data
9.0
1047
Not enough data
8.4
1003
Not enough data
9.0
1020
Not enough data
Survey Customization
8.5
873
Not enough data
8.4
926
Not enough data
8.6
920
Not enough data
8.4
764
Not enough data
Survey Insights
8.8
1003
Not enough data
8.4
768
Not enough data
9.0
979
Not enough data
9.0
974
Not enough data
Agentic AI - Survey
8.4
88
Not enough data
8.0
87
Not enough data
8.3
88
Not enough data
Calendar View
9.2
1474
9.0
64
9.2
1439
9.1
65
Shared Calendar
9.3
1495
9.3
65
9.1
1447
9.2
60
Accessibility
8.8
1258
8.9
57
8.7
1313
8.9
57
Integration
9.0
1380
9.0
59
8.9
1356
9.2
53
8.9
1370
9.2
59
Notifications
9.0
1405
9.2
57
8.8
1259
8.9
53
Generative AI
7.9
782
8.0
26
8.2
782
8.3
26
8.1
778
8.1
26
Agentic AI - Calendar
8.2
327
Not enough data
Design
8.7
1424
Not enough data
8.5
1433
Not enough data
8.5
1426
Not enough data
Collaboration
9.4
1542
Not enough data
9.3
1509
Not enough data
File Types
9.2
1523
Not enough data
9.0
1493
Not enough data
8.7
1246
Not enough data
Edit & Revise
9.1
1503
Not enough data
9.0
1453
Not enough data
9.3
1529
Not enough data
Integrate & Embed
9.3
1482
Not enough data
8.9
1321
Not enough data
9.1
1398
Not enough data
Operating System
9.2
1373
Not enough data
9.0
1353
Not enough data
8.2
1098
Not enough data
Generative AI
8.4
775
Not enough data
8.6
763
Not enough data
7.8
752
Not enough data
8.2
753
Not enough data
8.2
747
Not enough data
Agentic AI - Document Creation
7.8
322
Not enough data
Generative AI
8.4
857
8.3
57
8.4
850
8.2
55
8.2
842
8.0
54
8.1
345
6.7
14
8.5
348
7.7
24
7.8
338
7.3
16
Security - Domain Registrar
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
9.7
5
Convenience and automation - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support and service - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced management and features - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Note-Taking Software
7.8
79
Not enough data
Customizations
8.4
430
Not enough data
8.8
434
Not enough data
8.4
397
Not enough data
8.5
409
Not enough data
Growth
8.4
341
Not enough data
8.6
367
Not enough data
8.5
342
Not enough data
8.1
324
Not enough data
8.6
348
Not enough data
Content
8.9
396
Not enough data
8.8
406
Not enough data
8.8
402
Not enough data
8.4
146
Not enough data
Support
8.4
153
Not enough data
Categories
Categories
Shared Categories
Google Workspace and Zoho Mail are categorized as Note-Taking Software, Calendar, and Email
Unique Categories
Google Workspace is categorized as Business Instant Messaging, Screen Sharing, Spreadsheets, Website Builder, Presentation, Document Creation, Cloud Content Collaboration, Office Suites, Survey, and Video Conferencing
Reviews
Reviewers' Company Size
Google Workspace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Mail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.2%
Education Management
8.3%
Computer Software
7.8%
Marketing and Advertising
6.7%
Higher Education
5.1%
Other
62.9%
Information Technology and Services
13.9%
Marketing and Advertising
9.1%
Computer Software
8.6%
Telecommunications
3.1%
Retail
2.7%
Other
62.6%
Discussions
Internet Connection
25 Comments
KP
yes , company can working on it. but company need a focus on real time network customer thingsRead more
Is there a way to see everyone all at once on the screen?
21 Comments
CS
No, there is no way to see everyone all at once on the screen in Google hangouts. If you want that feature go for zoom video conferencing app.Read more
Is that possible to see the files from multiple Google accounts simultaneously?
17 Comments
SD
Yes you can do it, always you share your docs wit them or you can grant those accounts over your docs. You have multiple ways to do it even sharing by links.Read more
Does this integrate well with other Zoho products?
7 Comments
CA
Yes - I have used Zoho for several years and the integration is much better than similar products.Read more
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