Compare FutureLearn and ServiceSkills 
At a Glance
Market Segments
Small-Business (57.9% of reviews)
Mid-Market (44.1% of reviews)
Entry-Level Pricing
No pricing available
$3,990.00 25 Learners Per Year
FutureLearn
Star Rating
(21)4.4 out of 5
Market Segments
Small-Business (57.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about FutureLearnServiceSkills
Star Rating
(147)4.8 out of 5
Market Segments
Mid-Market (44.1% of reviews)
Pros & Cons
Entry-Level Pricing
$3,990.00 25 Learners Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ServiceSkills excels in overall user satisfaction, reflected in its higher G2 Score compared to FutureLearn. Users appreciate the platform's extensive training options and customization capabilities, which allow teams to focus on specific topics that enhance collaboration and performance.
- Users say that FutureLearn offers a unique educational experience with courses from globally renowned universities. The platform's emphasis on social learning and interactive discussions is particularly praised, making it a great choice for those seeking a more engaging online learning environment.
- Reviewers mention that ServiceSkills provides exceptional support, with many highlighting the helpfulness of the staff. This level of support contributes to a smoother onboarding process, which is crucial for organizations looking to implement training programs effectively.
- According to verified reviews, FutureLearn's innovative approach to online education is noteworthy, with users appreciating the diverse teaching methods, including articles, videos, and quizzes. However, the platform has fewer recent reviews, which may indicate a need for improvement in user engagement.
- Users highlight that ServiceSkills offers a variety of training types that cater to different roles within an organization. This flexibility helps employees grow in their positions and equips them with the necessary skills to handle various scenarios, making it a strong contender for businesses focused on employee development.
- Reviewers express that while FutureLearn has a modern and progressive learning tool, it may struggle to meet specific workflow needs for some users. In contrast, ServiceSkills has a higher rating for meeting user requirements, indicating a better alignment with organizational training goals.
Pricing
Entry-Level Pricing
FutureLearn
No pricing availableServiceSkills
Up to 25 Learners Annually
$3,990.00
25 Learners Per Year
- Small Biz
Free Trial
FutureLearn
No trial information availableServiceSkills
Free Trial is available
Ratings
Meets Requirements
8.7
14
9.5
133
Ease of Use
9.2
14
9.4
134
Ease of Setup
Not enough data
9.3
123
Ease of Admin
Not enough data
9.2
122
Quality of Support
8.3
11
9.8
131
Has the product been a good partner in doing business?
Not enough data
9.8
122
Product Direction (% positive)
7.5
14
9.6
124
Features by Category
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Platform Reporting and Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Technical Skills Development
Not enough data
Not enough data
Courses
Not enough data
8.2
35
Not enough data
9.5
44
Not enough data
9.4
43
Not enough data
8.4
37
Not enough data
9.1
39
Not enough data
8.3
34
Administration
Not enough data
9.3
39
Not enough data
9.5
39
Not enough data
9.5
39
Compatibility
Not enough data
7.3
30
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
30
Not enough data
Feature Not Available
Course Delivery
Not enough data
9.4
30
Not enough data
9.2
31
Not enough data
9.3
31
Course Management
Not enough data
Feature Not Available
Not enough data
8.7
22
Not enough data
9.2
27
Not enough data
8.3
21
LMS Marketplace
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Interface
Not enough data
8.8
19
Not enough data
7.0
11
Training & eLearning
Not enough data
9.5
43
Not enough data
9.6
44
Not enough data
Feature Not Available
Not enough data
8.8
32
Not enough data
9.4
33
Not enough data
9.2
30
|
Verified
Not enough data
9.5
41
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Corporate Learning Management Systems
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
FutureLearn and ServiceSkills are categorized as Online Course Providers
Unique Categories
FutureLearn is categorized as Technical Skills Development
ServiceSkills is categorized as Corporate Learning Management Systems
Reviews
Reviewers' Company Size
FutureLearn
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceSkills
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
21.1%
Higher Education
15.8%
Retail
5.3%
Publishing
5.3%
Program Development
5.3%
Other
47.4%
Hospital & Health Care
5.5%
Insurance
5.5%
Automotive
4.8%
Consumer Services
4.8%
Retail
4.8%
Other
74.5%
Alternatives
Discussions
Is FutureLearn really free?
1 Comment
DB
Some courses are free, while some others are not. There one needs to pay for enrolling and obtaining Completion Certificates. Read more
FutureLearn has no more discussions with answers
Are these courses also for Learning Management Systems?
1 Comment
Official Response from ServiceSkills
Yes. You can add America’s favorite collection of service training courses to your Learning Management System. This entire online library of customer...Read more
What additional learning tools are included?
1 Comment
Official Response from ServiceSkills
Each module is a self-contained course which will improve the skills needed in today's competitive workplace. In addition to the award-winning streaming...Read more
Can you list the training content included?
1 Comment
Official Response from ServiceSkills
All the skills and techniques necessary to ensure your team keeps customers satisfied, collaborate better with co-workers and supervise more effectively. The...Read more
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