G2 reviewers report that MasterControl Manufacturing Excellence excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Fusion Operations. Users appreciate the seamless transition to digital records, highlighting the platform's efficiency in creating new record templates.
Users say that Fusion Operations stands out for its exceptional ease of use and implementation. Many recent users have praised its clean design and cloud-based capabilities, making it easy to learn and integrate into their existing workflows.
According to verified reviews, MasterControl Manufacturing Excellence has a robust support system, with users noting the strong connection between the MasterControl family and its customers. This community aspect enhances the overall experience, especially during the transition to new systems.
Reviewers mention that Fusion Operations provides phenomenal support, with many users highlighting the helpfulness and efficiency of the Prodsmart team. This level of service has been a key factor in positive user experiences, particularly for small businesses.
G2 reviewers indicate that while MasterControl Manufacturing Excellence has a solid reputation, it faces challenges in ease of setup and administration compared to Fusion Operations. Users have noted that the latter's intuitive onboarding process makes it easier to get started.
Users report that MasterControl Manufacturing Excellence, despite its strengths, has a slightly lower satisfaction in meeting specific workflow needs compared to Fusion Operations. Some users have expressed a desire for more customization options to better align with their unique processes.
Pricing
Entry-Level Pricing
Fusion Operations
No pricing available
MasterControl Manufacturing Excellence
No pricing available
Free Trial
Fusion Operations
Free Trial is available
MasterControl Manufacturing Excellence
No trial information available
Ratings
Meets Requirements
9.7
6
8.6
124
Ease of Use
10.0
6
8.7
126
Ease of Setup
9.7
5
8.1
94
Ease of Admin
9.7
5
8.3
78
Quality of Support
9.7
6
8.7
120
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